An accomplished Information Systems Manager with solid experience in technical p roject management, business leadership, and software development.

Goal oriented, customer focused and tenacious commitment to executing first-class solutions on time and under budget. Comprehensive experience in project planning, budgeting and implementing effective cost controls. Outstanding technical skills with th e ability to lead teams, coordinate resources, and build constructive, positive communications for achieving project success in hard turnaround situations. Tech nical experience includes system enhancements, and software implementations. Core Competencies include: * * * * * * Program Development/Evaluation Software Implementation System Administration Troubleshooting/Problem Resolution Operational Budget & Planning Technical Liaison PROFESSIONAL EXPERIENCE DeKalb County Sheriff Office *October 1998 -February 2011 - Decatur, GA Information Systems Manager/Project Manager - 2000- 2011 * Program Manager for Technical Team and distribute task and assignments based on project needs * Develop annual IT budgets for DeKalb County Sheriff's Office tailored to augm ent staffing needs within multiple departments while remaining within pre-define d budgetary parameters * Technical liaison for the Command staff, County users and vendors * Authored policies and procedures geared to standardize operating standards fo r information system, network security * Developed Quality Control processes to improve DeKalb County Sheriff's Office overall work quality * Manage LAN (Local Area Network) which includes over 800 users and 250 worksta tions, NT/Win2k/2003 servers and Exchange Server * Supervise, train and mentor team of Microsystems Specialists within the IT de partment Jail Management Administrator/Systems Analyst-October 1998- March 2000 * Partnered with Oracle database administrator in order to maintain, troublesho ot and update the JMS database * Provided second level technical support for over 2000 users in DeKalb County Government * Analyzed and maintained all core program functions of the JMS (Jail Managemen t System) * Managed JMS user accessibility and administer security policies for JMS * Created Crystal Reports, installed and configured software applications and t ested new hardware Selected Accomplishments: * Selected as Sr. Project Manager for Y2K readiness that involved deploying a n ew jail management system to comply with Y2K standards reducing workforce overti me by 40%. * Project Manager for a Security DVR System that consisted of 350 cameras that monitored the entire facility. * Project Manager for hardware deployment that involved replacing equipment for over 350 workstations within DeKalb Sheriff Office with a cost savings of 60%.

* Project Lead for multiple implementation projects that involved organizing an d training to allow multiple departments within DeKalb county to communicate se curely and effectively * Authored a Technology grant and was awarded $300,000 for technology improveme nts within the DeKalb Sheriff Office IT Office Cleveland Motion Control * October1996- September 1998 - Cleveland, OH Software Specialists * Diagnosed, researched and resolved various software and hardware issues that escalated development issues to outside agencies * Provided Application support and administered in-house training for over 300 users in order to effectively use MS Office, Outlook, and Exchange * Supervised procurement process that involved equipment purchases for the IT d ivision * Assisted Business Systems Administrator on a Unix Platform by taking responsi bility for daily reports and month-end processes Selected Accomplishments: * Key role player in a major implementation project that involved an developing a helpdesk database * Developed reports and electronic forms that in turn were adopted by the IT de partment and included in policies and procedures for the department Radiant Systems * April 1995-October 1996 - Alpharetta, GA ation Technician United Parcel Service (UPS) * 1994-April 1995 - Atlanta, GA Computer Technician EDUCATION & CREDENTIALS B.S. Computer Information Systems/Management Information Systems, St. Leo Univer sity, 2010-2011 Computer Information Systems, Georgia State University 1991-1995 MCP, Microsoft Certified Professional, New Horizons Computer Learning Center, 20 04 PMI Member (10/2010) Vocational/Technical Training New Horizons Computer Learning Center ITIL V3 Foundations IT Project+ 973 MS Exchange Server 5.5 Series Design 2274 Managing a Windows Server 2003 2276 Implementing, Managing g & Maintaining Windows Server 2003 2275 Maintaining a Windows Server 2003 2277 Server 2003 Network Infrastructure 2279 Planning, Implementing & Maintaining 2003 Active Directory 6421 Configuring and Troubleshooting Windows Server 2008 Network Infrastructure 6425 Configuring Windows Server 2008 Active Directory Domain Services 2400 Implementing and Managing MS Exchange Server 2003 TECHNICAL SKILLS Operating Systems\Environments: Windows XP/2003/Vista/Windows 7 Senior Escal

Applications MS Office 2007, MS Publisher, MS Access, MS Project, Visio, Adobe Acrobat, Dream Weaver, Flash, Numera TrackIT Help Desk, Kronos Workforce, Life Size Express 200 (Video Conferencing), GHOST, DameWare NT, Unicenter Service Desk Help Desk, Ut ilities, Avigilion, Sophos Endpoint Security and Control, GFI Languard,