FREDRICK J. MILLER 1725 93rd Street SE * Bismarck, North Dakota 58523 701-870-1413 * fm1005e16@westpost.

net SALES & OPERATIONS MANAGEMENT * TRAINING MANAGEMENT Dynamic operations manager, sales / marketing specialist, and trainer with over 20 years of experience fueling profitability and performance of past employers. * Strong business acumen with experience leading all phases of operations, inclu ding staff hiring, scheduling, and motivation; business development; and sales / marketing activities. * Proven bottom-line contributor with hands-on experience driving dramatic reven ue growth through skilled relationship building, presentation delivery and prosp ect education. * Hands-on trainer and leader with record of successfully shaping and mentoring high-performance sales teams and delivering key product / technical training to customers. * Skilled relationship builder with history of forging profitable partnerships w ith key industry players and top-level clients. Sales & Marketing Leadership * Relationship-Building * Persuasive Sales * Territ ory Management Customer Service * Values-Based Needs Assessment * High-Impact Presentations * C redit Analysis Case Study Development * Business Planning * New Location Establishment & Profit ability Operations Oversight * Sales Training & Motivation * Logistics & Fulfillment * A ccount Management Human Resource Management * Recruiting & Hiring * Budget Oversight * Financial A nalysis PROFESSIONAL EXPERIENCE COAL COUNTRY CONSULTING, Beulah, North Dakota * 2007-Present Customer service, sales, marketing, and referral-culture training firm serving s mall and mid-sized banks. Owner Provide module-based training, guidance and expertise to small and mid-sized ban ks in areas including relationship-building, values-based needs analysis, needs fulfillment presentations, and case study development. INVESTMENT CENTERS OF AMERICA, Beulah, North Dakota * 1999-2010 National financial services firm with over 300 offices throughout US. Financial Planner Oversaw all aspects of operations for 2 offices within Beulah region. Managed sa les, marketing, business plans and profitability of both offices. Directed opera tions of 2 junior representatives and 3 assistant personnel. Forged profitable r elationships with personal and business clients. Conducted hands-on financial pl anning for clients. Managed hiring and training of investment and customer servi ce personnel. * Achieved top 20% rank in gross production and top 10% in production per popula tion and asset area size. Averaged top 10% 3 months per year in monthly producti on since 2003. * Selected to deliver presentations at regional and national conferences to bank executives. * Received highest presenter rating event-wide at 2008 Financial Leadership Foru m.

UNION STATE BANK OF BEULAH, Beulah, North Dakota * 2005-2009 Community bank with over $88 million in assets under management. Marketing Committee Member * 2008-2009 Oversaw design and execution of employee training and marketing plans and proces ses. President * 2005-2008 Orchestrated construction and ground-up management of new bank facility. Directe d hiring, training, and development of new operating methodology for community b anking. Created and executed marketing plan. Led and managed 12 bank employees. Introduced activity-based sales and marketing job descriptions as well as team c hallenge bonus motivational program. Developed and initiated sales training and referral programs. FREDRICK J. MILLER * Page 2 * fm1005e16@westpost.net UNION STATE BANK OF BEULAH (Continued) * Grew bank profitability from $6 million to $27 million in assets within 36 mon ths. * Fueled revenue growth of bank holding company from $50 million to $80 million within 3 years through implementation of comprehensive marketing and training pr ogram. * Chosen to consult with other banks regarding staff training and operating cult ure; secured increased production at other institutions. WYOMING FINANCIAL GROUP, Rock Springs, WY * 1995-1999 Investment securities company with locations throughout Wyoming. Area Manager Supervised all facets of operations of multiple Wyoming Financial offices throug hout Western Wyoming. Directed activities of WF Securities, Insurance, and Mortg age locations. Orchestrated region-wide recruiting efforts and assured profitabi lity through skilled marketing planning and execution. KEY BANCORP / FIRST SECURITY BANK CORP.,Green River, WY * 1991-1995 Financial services firms offering mortgage, banking, leasing, real estate, and o ther financial services. Investment Officer Spearheaded revenue growth activities and marketing planning / execution of Inve stor Services Division for 6 bank branches in Western Wyoming. Created and deliv ered referral, cross-sales, product, and sales training programs. EDUCATION Business Administration University of Mary, Bismarck, North Dakota CERTIFICATIONS & LICENSURE Series 6, Series 7, Series 22, Series 63, Series 65, Series 68 Securities Licens es Series 24 Registered Supervisory Principal Life, Health, and Variable Contract Insurance Licenses Registered Investment Advisor PROFESSIONAL DEVELOPMENT

Profit Growth Banking Marketing & Culture Change Leadership A Brand Called You Marketing & Branding Marketing & Culture Management PROFESSIONAL AFFILIATIONS Beulah Chamber of Commerce Association of Financial Planners Sakakawea Medical Center: Board Of Directors MILITARY EXPERIENCE ND Army National Guard Chemical Medic: Honorable Discharge