FRANCESCA ST. GERMAIN-WRIGHT 14233 Yellowstone Lane Santa Clarita, CA 91387 (805) 907-5559 fs13c7036@westpost.

net SUMMARY * Business oriented, customer-focused Representative dedicated to the improvemen t of public health * Proven track record of exceeding sales objectives based on strong interpersona l and communications skills, tenacity, and excellent customer relationships * Motivated by the opportunity to own individual customer and business relations hips * Team oriented leader with the ability to effectively mentor, coach and counsel team members EXPERIENCE Merck and Co., Inc. Executive Vaccine Specialist Executive Vaccine Specialist Senior Vaccine Specialist Vaccine Specialist October 2007 to Present July 2004 to October 2005 July 2001 to July 2004 January 1998 to July 2001

* Consistently delivered 20% above plan performance of a $4 million dollar vac cine sales objective and up to $2 million Singulair objective * Established peer based relationships of trust and credibility with customers * Developed a business plan to address a significant competitive situation with an account representing 30% of the business. * Increased product utilization of two newly launched blockbuster vaccines * Demonstrated leadership by acting as temporary district manager and mentoring representatives as needed * Improved customer relationships by working with cross functional teams coverin g office-based, hospital and alternate care customers * Coordinated a Pneumococcal Initiative for Kaiser Permanente, Southern Californ ia; Presented accomplishments at the National Sales Meeting February 2005 * Performed temporary assignment as a Trainee counselor for newly hired represen tatives * MVP Vice President's Award in 2000 Vaccine Training Specialist October 2005 to October 2007

* Trained, coached and counseled 1200 new hire and transfer representatives on q uality selling * Outlined an assortment selling of techniques for customer interactions * Consistently received an average evaluation score of 97% out of 100% * Developed and Designed Training Presentations for field-based and in-house re presentatives * Developed a Conflict Management Workshop and a Mentor Training Guide FRAN ST. GERMAIN-WRIGHT Page 2

Valley Presbyterian Hospital

May 1984 to December 1997

Physician Liaison * Recruited area and non-staff physicians for hospital utilization * Reviewed utilization data for census computation American ACMI, Division of American Hospital Supply, Territory Manager * Promoted and directly sold medical equipment for surgery and endoscopic use Pfizer, Inc., January 1979 to May 1982 May 1982 to December 1984

Professional Representative EDUCATION * Master of Business Administration, University of Phoenix, 2007 * Bachelor of Arts in Business Administration, California State University, Full erton, Concentrations: Marketing and Management AWARDS AND RECOGNITION * * * * * MVP Vice President's Award in 2000 Best District Champion in 2000, 2009 VIP Peer Award for in 2000 and 2002 13 Awards of Excellence Outstanding Contribution Award for field training

COMMUNITY SERVICE ACTIVITIES * Youth Ministry Counselor, 2010 * Active in the American Cancer Society Relay for Life Campaign and CAN Legisla tive Ambassador