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Steven Madigan 908 Buttonwood Street, Emmaus, PA 18049 610-999-4072 sm13d3e1c@westpost.

net Objective: To provide 20 years of sales and logistics experience to a proven tra nsportation provider. Profile: Proven record of accomplishments in servicing clients in the transporta tion industry. Adept at building client relationships for the long-term. Comm itted growing bottom-line revenues while providing the highest levels of custome r service. Proficient in MS Word, Excel, PowerPoint and Blackberry. Key Skills: > Account Management > Customer Retention > Timely Fo llow up > Rapport Building > Sales Presentations > Internal Teamwork

Experience: UPS - Williamsport, PA:

1990 to 1993 - Part Time Supervisor

Responsible for processing picked up packages, sorting them to appropriate dest inations and dispatching feeder drivers on time to reach their destinations on t ime. Responsible for 20 to 25 employees depending on volume levels. UPS - Bethlehem, PA: 1993 to 1997 - Promoted to Account Executive

Responsible for maintaining and growing account territory ranging from $20K to $100K per year and soliciting new business. Worked with operations and other s ales functions to grow territory. UPS - Bethlehem, PA: tive 1997 to 1998 - Promoted to International Account Execu

Responsible for growing the international business for the Central PA district. Handled large international shippers and made joint sales calls with other Ac count Executives to obtain new international business. UPS - Bethlehem, PA: 1998 to 2003 - Promoted to Senior Account Executive

Responsible for maintaining and growing accounts with revenue over $1,000,000 p er year and targeting customers with this potential from competitors like Fed Ex , DHL, USPS and LTL carriers. Worked with operations and IT to customize solut ions with customers to build long lasting relationships and partnerships. DHL - Allentown, PA: 2003 to 2005 - Major Account Executive

Responsible for maintaining and growing accounts with revenues over $100,000 bo th internationally and domestically. Worked with IT to develop solutions to so lve customer's transportation issues and to obtain business from other small pac kage providers domestically and internationally. Yellow Transportation - Allentown, PA: 2005 to 2008 - Account Manager

Responsible for maintaining and growing account base and targeting other LTL pr oviders to gain new revenues from standard ground, truckload, expedited and inte rnational moves. Elite Express - Allentown, PA: 2008 to 2009 - Account Manager

Responsible for obtaining volume LTL and expedited moves from the Allentown are a to areas throughout the US and Canada. Then move full truckloads from around the country back into our area of pick up. New Century Transportation - Allentown/Scranton, PA: unt Manager . 2009 to present - Acco

Responsible for maintaining and growing account base and obtaining new business Targeted LTL, volume LTL, truckload, Rail, expedited and temperature control customers.

Awards: 2007 President's Club, Yellow Transportation, Rated #1 in Sales for East ern Region

Education: Associates Degree, Business Management, Pennsylvania College of Te chnology, Williamsport, PA

Training: SPIN Selling Situational Sales SLS (Supervisor Leadership School) Account Executive School International Sales School

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