YANNICK DESTOUCHES 15050 North 59th Avenue, Apt. 280, Glendale, AZ, 85306; 623-241-0176; Ydesto01@g lobal.thunderbird.

edu OBJECTIVE Seeking a summer internship as a Business Analyst Consultant in a thriving organ ization where my knowledge of consulting, strong analytical and problem-solving skills, and commitment to excellent client relationship management can contribut e to the successful and profitable operation of the firm SKILLS Excellent analytical, deduction and problem-solving skills Versatile and able to deal with clients from different backgrounds Proven leader in business and academic team settings Excellent communication and presentation skills Able to work for long hours and under pressure EDUCATION Thunderbird School of Global Management Glendale, AZ, USA Master of Science Degree in Global Management December, 2011 Specialization: Consulting Project SlingShare (current): Selected to consult SlingShare in helping them to get the word out for their product Member of Thunderbird Management & Consulting Associations leadership team Shepherd University Shepherdstown, WV, USA Bachelor of Science in Business Administration May, 2010 Deans List Scholarship: Multicultural Leadership Team PROFESSIONAL EXPERIENCE Voyager Books - Online Bookstore Harpers Ferry, WV, USA Small E-Business Assistant Summers, 2008-2010 Managed Internet research, pricing and inventory organization to create and imp lement a new system of order picking; which resulted in an efficient shelving sy stem, reducing expedite processing time by 25%. Collaborated with business manager to craft a new marketing strategy, refocusin g business on foreign language books and increasing online book sales by 30%. Handled all French language customer communications to ensure this key customer base received excellent service, boosting sales 30%. Shepherd University Residence Life Office Shepherdstown, WV, USA Resident Assistant August, 2008 May, 2010 Oversaw a dorm wing of 30 students per semester, managing diverse personalities to develop a more comfortable living and working environment. Organized, advertised, and presented programs on topics such as alcohol, health and safety, campus information, community service, and diversity, preparing stu dents for life challenges. GreenStar - Pest Control service Fairfax, VA, USA Sales Representative May, 2009 June, 2009 Sold Pest Control contracts door-to-door, achieving approximately 10% above ave rage sales. Actively pursued daily sales leads, cultivating new client relationships in a c

hallenging market, to increase customer base by 5%. Cora - Supermarket Mundolsheim, Alsace, France Sales Representative May, 2007- August 2007 Managed three major summer departments in one of Frances largest retail superma rkets, increasing sales by 5% from the previous year. Managed the storage and organization and display of inventory, gaining intimate knowledge of store products to advise customers on purchases for their swimming pools and outdoor adventures. ADDITIONAL INFORMATION Languages: French (native); English (native); Spanish (intermediate); Mandarin (beginner) Computer Skills: SPSS, Office Suite Accomplishments: Entrepreneurship team member at Wilbraham & Monson Academy ( MA) Habitat for Humanity home building project (More info ) Interests: Traveling, sports, music, cinema, strategy and card games, techn ology Clubs: Global Investment Group, Thunderbird East Asia Business Association, Thunderbird Energy Club, Tech Club