Professional Documents
Culture Documents
109
207
246
Dark 1
185
175
164
Accent 3
255
255
255
Light 1
151
75
7
Accent 4
131
56
155
Dark 2
193
187
0
Accent 5
0
99
190
Light 2
255
221
62
Accent 6
85
165
28
Accent 1
255
255
255
Hyperlink
214
73
42
Accent 2
236
137
29
Followed Hyperlink
203
215
238
179
149
197
212
195
223
255
242
171
255
249
213
Purple 50 %
Purple 25 %
Yellow 50 %
Yellow 25 %
241
240
202
251
251
241
229
205
186
248
241
235
180
213
154
214
231
200
Brown 50 %
Brown 25 %
Green 50 %
Green 25 %
Disclaimer
Certain statements in this release concerning our future prospects are forward-looking
statements. Forward-looking statements by their nature involve a number of risks and
uncertainties that could cause actual results to differ materially from market expectations.
These risks and uncertainties include, but are not limited to our ability to manage growth,
intense competition among Indian and overseas IT services companies, various factors
which may affect our cost advantage, such as wage increases or an appreciating Rupee,
our ability to attract and retain highly skilled professionals, time and cost overruns on
fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration,
our ability to manage our international operations, reduced demand for technology in our
key focus areas, disruptions in telecommunication networks, our ability to successfully
complete and integrate potential acquisitions, liability for damages on our service
contracts, the success of the companies in which TCS has made strategic investments,
withdrawal of governmental fiscal incentives, political instability, legal restrictions on
raising capital or acquiring companies outside India, unauthorized use of our intellectual
property and general economic conditions affecting our industry. TCS may, from time to
time, make additional written and oral forward-looking statements, including our reports
to shareholders. These forward-looking statements represent only the Companys current
intentions, beliefs or expectations, and any forward-looking statement speaks only as of
the date on which it was made. The Company assumes no obligation to revise or update
any forward-looking statements.
Highlights
Crore
Revenue
13,500
12,000
10,500
9,000
7,500
6,000
13,204
9,663
10,157
10,797
11,633
40%
30%
10%
4.1%
5.1%
Q3 FY11
Q4 FY11
4,000
3,384
3,500
2,900
3,093
Q1 FY12
4,094
Crore
6.3%
13.5%
7.7%
0%
25.3%
20%
3,000
36.6%
31.4%
31.3%
26.3%
3,033
2,500
2,000
50%
40%
30%
20%
10%
0%
-10%
Q2 FY12
Q3 FY12
41.2%
27.6%
32.2%
4.4%
6.7%
Q3 FY11
Q4 FY11
25.9%
21.9%
21.0%
11.6%
-1.9%
Q1 FY12
Q2 FY12
Q3 FY12
2,500
2,803
2,623
2,370
2,415
2,301
45%
2,000
29.9%
31.1%
30%
15%
Crore
3,000
-15%
26.7%
21.8%
9.2%
10.7%
6.1%
-7.9%
0%
1,500
Q3 FY11
Q4 FY11
Q1 FY12
18.3%
-4.7%
Q2 FY12
Q3 FY12
Million
Revenue Mix
150,000
130,000
110,000
90,000
70,000
50,000
30,000
96,633
101,575
107,970
8,896
8,987
10,084
87,738
92,588
97,887
Q3 FY11
Q4 FY11
Q1 FY12
Q2 FY12
11,070
Revenue Growth
40%
30%
31.3%
36.6%
31.4%
26.3%
25.3%
20%
120,970
Q3 FY12
10%
13.5%
4.1%
5.1%
7.7%
6.3%
0%
Q3 FY11
India Revenue
31.4%
25.3%
30.7%
4.9%
27.5%
5.5%
5.7%
9.0%
13.4%
Q4 FY11
Q-0-Q Growth
Q1 FY12
Q2 FY12
Y-0-Y Growth
Q3 FY12
Y-0-Y Growth
Q3 FY12
39.0%
37.2%
30.5%
-20%
24.4%
12.2%
20%
0%
0%
Q3 FY11
Q2 FY12
60%
40%
20%
Q1 FY12
India Revenue
37.9%
40%
Q4 FY11
Q-0-Q Growth
International Revenue
50%
10%
9,646
106,689
International Revenue
30%
116,335
132,040
1.0%
-3.5%
Q3 FY11
Q4 FY11
Q-0-Q Growth
Q1 FY12
4.7%
14.8%
-4.3%
Q2 FY12
Q3 FY12
Y-0-Y Growth
Million
Operating Income
40,000
35,000
30,000
25,000
20,000
Y-o-Y Growth
38,618
27,318
28,757
28,261
40%
31,543
20%
Million
EBITDA
4.6%
29,175
30,880
30,309
-20%
Q3 FY11
33,829
40%
20%
0%
-20%
Million
23,460
23,803
33.6%
28.4%
5.8%
5.0%
22.4%
-1.7%
11.6%
Q1 FY12
Q2 FY12
Q3 FY12
Q-o-Q Growth
24,390
Q3 FY11
20,000
40%
30.5%
20%
10.3%
Q4 FY11
-20%
21.8%
21.0%
-1.8%
Q3 FY11
Q1 FY12
27.8%
1.5%
0.0%
Q4 FY11
Q2 FY12
Q3 FY12
Q-o-Q Growth
22.2%
0%
15,000
40.3%
25.5%
11.6%
Y-o-Y Growth
28,866
23,809
Q4 FY11
Y-o-Y Growth
Net Income
25,000
20.8%
40,921
30,000
5.3%
41.4%
25.2%
0%
40,000
35,000
30,000
25,000
20,000
35.1%
30.8%
Q-o-Q Growth
14.7%
Q1 FY12
2.5%
Q2 FY12
23.0%
18.4%
Q3 FY12
Million
Revenue
2,500.0
2,144
2,244
2,412
Y-o-Y Growth
2,525
2,586
2,000.0
1,500.0
Q3 FY11 Q4 FY11 Q1 FY12 Q2 FY12 Q3 FY12
Million
Operating Income
Million
20%
7.0%
606
635
631
684
-20%
33.2%
4.7%
Q3 FY11
40%
20%
37.1%
35.7%
7.5%
4.8%
0%
526
532
-20%
Q3 FY11
Q4 FY11
Y-o-Y Growth
Net Income
520
Q4 FY11
Y-o-Y Growth
756
600.0
550.0
500.0
450.0
400.0
350.0
31.1%
34.4%
7.4%
26.0%
4.7%
0%
1,000.0
800.0
700.0
600.0
500.0
400.0
40%
Q-o-Q Growth
568
528
40%
20%
35.8%
13.5%
1.1%
0%
-20%
24.2%
Q3 FY11
Q4 FY11
Q1 FY12
20.6%
2.4%
Q2 FY12
Q3 FY12
21.4%
24.7%
Q-o-Q Growth
28.0%
-0.7%
8.4%
Q1 FY12
Q2 FY12
10.5%
Q3 FY12
Q-o-Q Growth
30.6%
15.0%
1.1%
Q1 FY12
-0.8%
Q2 FY12
9.1%
7.6%
Q3 FY12
Operational Performance
Growth by Market
7.6%
2.1%
North America
8.4%
Latin America
10.5%
53.3%
UK
Continental Europe
India
15.0%
Asia Pacific
MEA
3.1%
Geography (% )
Q3 FY12
Q2 FY12
Q-o-Q
Growth
Q3 FY11
Y-o-Y
Growth
Americas
North America
Latin America
53.3
3.1
53.4
3.0
13.3
18.6
53.5
3.1
36.0
37.0
Europe
UK
Continental Europe
15.0
10.5
15.5
10.1
9.5
18.1
16.0
9.3
28.5
54.2
8.4
7.6
2.1
8.3
7.5
2.2
14.8
15.7
7.7
9.2
6.9
2.0
24.4
52.0
40.1
100.0
100.0
13.5
100.0
36.6
India
Asia Pacific
MEA
Total
10
Growth by Domain
3.8%
4.1%
BFSI
2.2% 5.3%
Telecom
5.3%
43.3%
5.9%
Manufacturing
Hi-Tech
Life Sciences & Healthcare
7.8%
12.3%
Others
10.0%
IP Revenue (%)
BFSI
Telecom
Retail & Distribution
Manufacturing
Hi-Tech
Life Sciences & Healthcare
Travel & Hospitality
Energy & Utilities
Media & Entertainment
Others
Total
Q3 FY12
Q2 FY12
Q-o-Q
Q3 FY11
Growth
Y-o-Y
Growth
43.3
10.0
12.3
7.8
5.9
5.3
3.8
4.1
2.2
5.3
43.5
10.7
12.1
7.8
5.9
5.3
3.8
4.3
2.1
4.5
12.5
6.9
15.1
14.2
13.5
14.8
13.9
10.5
19.8
31.5
44.6
11.9
10.9
7.2
5.0
5.2
3.4
4.4
2.3
5.1
32.5
15.6
53.8
48.1
62.1
39.2
50.5
29.0
28.3
42.1
100.0
100.0
13.5
100.0
36.6
11
10.8%
Business Intelligence
44.0%
3.8%
2.8%
Enterprise Solutions
10.6%
Assurance Services
Engineering & Industrial Services
4.6%
Infrastructure Services
7.6%
Global Consulting
11.4%
4.4%
SP Revenue (%)
IT Solutions and Services
Application Development & Maint.
Business Intelligence
Enterprise Solutions
Assurance Services
Engineering & Industrial Services
Infrastructure Services
Global Consulting
Asset Leverage Solutions
Business Process Outsourcing
Total
Q3 FY12
Q2 FY12
Q-o-Q
Growth
Q3 FY11
Y-o-Y
Growth
44.0
4.4
11.4
7.6
4.6
10.6
2.8
3.8
10.8
44.7
4.7
11.1
7.6
4.8
9.6
2.6
4.0
10.9
11.7
6.8
17.6
13.4
7.1
24.8
22.5
5.9
13.1
45.0
5.3
9.6
7.1
4.8
10.5
2.3
4.0
11.4
33.6
13.4
63.1
46.4
29.2
38.7
63.8
30.4
29.3
100.0
100.0
13.5
100.0
36.6
12
Client Parameters
Q3 FY12
Q2 FY12
Clients Contribution *
Revenue %
Top 1
Top 5
Top 10
6.9
19.6
27.7
6.9
20.0
28.3
512
235
161
95
39
14
495
230
155
94
36
12
13
Operational Parameters
Revenue %
Q3 FY12
Q2 FY12
Delivery Location*
Onsite
GDC/RDC
Offshore
45.0
4.5
50.5
45.2
3.9
50.9
53.6
46.4
53.2
46.8
Contract Type
Time & Material
Fixed Price & Time
* Excluding Domestic Clients
14
Particulars
Q3 FY12
Q2 FY12
1,003
1,010
40
35
98.3
99.3
1.7
0.7
Active Clients
New Clients
Revenue % from Repeat Business
Revenue % from New Business *
* Reset at the beginning of Financial Year
15
Key Wins
TCS cloud based non linear platform for Life and Pensions has been adopted by a large insurance
provider in the UK.
TCS has been awarded a multi million, multi year IT Infrastructure management contract by a
leading measurement devices company.
TCS has been selected as a strategic partner for application development and maintenance services
for two leading retailers in North America.
A large telecom service provider in APAC has selected TCS as its strategic BPO partner covering
order to activate and billing processes.
One of the Top European Pharmaceutical companies has selected TCS as a strategic partner for its
drug safety operations in a multi-year, multi-million dollar deal.
A leading retail bank in Europe has selected TCS for a multi-year managed services contract
covering application development, maintenance and support of their Core Banking & Mortgages
systems.
One of the top European Utilities has chosen TCS as the sole partner in the Customer Services
area to provide business process services and support them in enhancing their customer
experience.
A large filtration machinery and services company has engaged TCS in a multi-year, multi-million
dollar deal for ERP services.
TCS core banking solution in the cloud paradigm "Bank in a box" has been selected as the core
banking solution for a large number of district cooperative banks across states.
17th January 2012
16
Human Resources
186,914
Q3-11
198,614
Q4-11
202,190
Q1-12
214,770
Q2-12
226,751
Q3-12
17th January 2012
Attrition*:
12.8% (LTM), including BPO
20,349
19,324
18,907
12,497
12,580
11,700 11,988
11,981
Utilization Rate*:
82.02% (excluding Trainees)
74.04% (including Trainees)
3,576
FY11 - Q3
FY11 - Q4
FY12 - Q1
Gross Additions
FY12 - Q2
FY12 - Q3
Net Additions
Diversity
31% of our workforce are women
63.6% of our associates have more than 3 years of work experience
Associates from 103 nationalities
British
16.3%
Indians
93.4%
Others
6.6%
Chilean
7.9%
American
16.0%
Hungarian
3.8%
Chinese
11.8%
TCS Consolidated (Including Subsidiaries CMC, e-Serve & Diligenta)
Brazilian
2.5%
Uruguayan
5.5%
Ecuadorian
10.6%
Annexure
Q3 FY12
Q2 FY12
% of Total Income
Q3 FY11
Q3 FY12
Q2 FY12
Q3 FY11
12,723
481
13,204
11,290
343
11,633
9,331
332
9,663
96.36
3.64
100.00
97.05
2.95
100.00
96.57
3.43
100.00
EXPENDITURE
a ) Salaries & Wages
b ) Overseas business expenditure
c) Other operating expenses
Total Expenditure
4,818
1,815
2,477
9,110
4,484
1,673
2,092
8,249
3,552
1,405
1,806
6,763
36.49
13.74
18.76
68.99
38.55
14.38
17.99
70.92
36.76
14.54
18.69
69.99
4,094
3,384
2,900
31.01
29.08
30.01
5
235
3,854
(87)
3,767
783
9
232
3,143
122
3,265
724
5
188
2,707
194
2,901
504
0.04
1.78
29.19
(0.66)
28.53
5.93
0.08
1.99
27.01
1.05
28.06
6.22
0.05
1.95
28.01
2.01
30.02
5.22
2,984
2,541
2,397
22.60
21.84
24.80
148
2,836
(33)
2,803
214
2,327
(26)
2,301
2,397
(27)
2,370
1.12
21.48
(0.25)
21.23
1.84
20.00
(0.23)
19.77
24.80
(0.28)
24.52
Interest
Depreciation
Profit Before Taxes & Other Income
Other income (expense), net
Profit Before Taxes
Provision For Taxes
Profit Before Taxes on Dividend from foreign
subsidiaries & Minority Interest
Provision for Taxes on Dividend from foreign
subsidiaries
Profit After Tax & Before Minority Interest
Minority Interest
Net Profit
22
` Crore
31-Dec-11
31-Mar-11
%
31-Dec-11 31-Mar-11
29,707
527
63
153
517
30,967
24,505
458
69
109
327
25,468
95.93
1.70
0.20
0.50
1.67
100.00
96.22
1.80
0.27
0.43
1.28
100.00
6,151
3,570
279
1,775
5,441
3,232
160
1,763
19.86
11.53
0.90
5.73
21.36
12.69
0.63
6.92
5,953
16,097
8,069
4,700
11,685
7,213
19.23
51.98
26.06
18.46
45.88
28.32
13,981
5,211
30,967
9,172
5,700
25,468
45.15
16.83
100.00
36.02
22.38
100.00
23
`
Q3 FY12
Million
Q2 FY12
% of Revenue
Q3 FY11
Q3 FY12
Q2 FY12
Q3 FY11
132,040
69,964
116,335
63,716
96,633
52,753
100.00
52.99
100.00
54.77
100.00
54.59
Gross margin
SG & A expenses
62,076
23,458
52,619
21,076
43,880
16,562
47.01
17.77
45.23
18.12
45.41
17.14
Operating income
Other income (expense), net
38,618
(920)
31,543
997
27,318
1,822
29.24
(0.70)
27.11
0.86
28.27
1.89
37,698
8,538
32,540
7,913
29,140
5,491
28.54
6.47
27.97
6.80
30.16
5.68
29,160
24,627
23,649
22.07
21.17
24.48
294
237
189
0.21
0.20
Net income
28,866
24,390
23,460
20.96
24.28
INR
14.75
INR
12.46
INR
11.99
Minority interest
0.22
21.85
24
25
31-Dec-11
` Million
31-Mar-11
%
` Million
18,889
115,263
20,425
54,345
20,777
60,663
35,046
18,944
11,420
32,665
388,437
4.86
29.67
5.26
13.99
5.35
15.62
9.02
4.88
2.94
8.41
100.00
15,539
82,016
13,489
39,297
33,097
51,996
33,791
18,390
14,523
25,745
327,883
4.74
25.01
4.11
11.99
10.09
15.86
10.31
5.61
4.43
7.85
100.00
74,609
237
1,000
27
11,330
4,892
296,342
388,437
19.21
0.06
0.26
0.01
2.91
1.26
76.29
100.00
58,335
328
1,000
38
10,991
3,147
254,044
327,883
17.79
0.10
0.31
0.01
3.35
0.96
77.48
100.00
26
Consolidated IFRS
$ Million
Q3 FY12
Q2 FY12
Q3 FY11
% of Revenue
Q3 FY12
Q2 FY12
Q3 FY11
Revenue
Cost of revenue
2,586
1,370
2,525
1,383
2,144
1,170
100.00
52.99
100.00
54.77
100.00
54.59
Gross margin
SG & A expenses
1,216
460
1,142
458
974
368
47.01
17.77
45.23
18.12
45.41
17.14
Operating income
Other income (expense), net
756
(18)
684
22
606
40
29.24
(0.70)
27.11
0.86
28.27
1.89
738
164
706
172
646
122
28.54
6.33
27.97
6.83
30.16
5.69
574
534
524
22.21
21.14
24.47
0.25
0.24
0.19
568
528
520
21.96
20.90
24.28
USD
0.29
USD
0.27
USD
0.27
Minority Interest
Net Income
Earnings Per Share in USD
27
28
31-Dec-11
$ Million
%
31-Mar-11
$ Million
%
355
2,162
383
1,020
390
1,138
657
355
214
613
7,287
4.87
29.67
5.26
13.99
5.35
15.61
9.02
4.88
2.94
8.41
100.00
349
1,839
303
881
742
1,166
758
412
326
577
7,353
4.74
25.01
4.11
11.99
10.09
15.86
10.31
5.61
4.43
7.85
100.00
1,400
4
19
1
213
91
5,559
7,287
19.21
0.06
0.26
0.01
2.92
1.25
76.29
100.00
1,309
7
22
1
246
71
5,697
7,353
17.80
0.10
0.30
0.01
3.35
0.96
77.48
100.00
29
Average rates
% of Revenue
Currency
Q3 FY12
Q2 FY12
Q3 FY12
Q2 FY12
USD
51.07
46.07
59.50%
59.31%
GBP
80.53
74.22
12.44%
12.31%
EUR
68.88
65.31
7.49%
7.45%
20.57%
20.93%
100.00%
100.00%
Others
30
Thank You