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The Certification Division

Genoa, July 2011

DCI locations in Italy


Head Office Genova 5 Area Offices Genova, Napoli, Palermo, Roma, Venezia 18 Local Offices Ancona, Bologna, Cagliari, Catania, La Spezia, Livorno, Messina, Milano, Pescara, Prato, Ravenna, Savona, Spoleto, Taranto, Torino, Udine, Verona, Vibo Valentia

DCI locations abroad

The DCI is present, through its permanent structures, in the following countries: ALBANIA - ARGENTINA - BRAZIL - BULGARIA CHINA - EGYPT - INDIA - PAKISTAN - POLAND - ROMANIA - TUNISIA - TURKEY Through this network, the service provided is guaranteed in the macro areas of expertise

DCI Growth
Commercial Operational Decentralisation

Divisionalisation

Internationalisation

Start-up BUs Diversification

Customer segmentation: Retail / Corporate network Knowledge Management & CRM

TURNOVER (Million of Euro)

DCI Growth
HUMAN RESOURCES

* Updated to 31th

December 2010

The Certification Activity

Definitions

Certification Body
Body which undertakes conformity Certification

International Certification Networks

IQNet : The International Certification Network


RINA is part of CISQ, independent federation that brings together the 11 main Italian certification bodies CISQ is part of IQNet, the biggest international certification network

CISQ
QMI

..

FCAV ELOT

AENOR

IQNet ..

IRAM AFAQ DQS

The CISQ Bodies


CERTIQUALITY: Quality Certification Institute CISQCERT: Certification in the services, agriculture and food sectors* CSQA: Food Quality Certification ICILA: Institute for the Certification of Quality for the Wood and Furnishings Industries ICIM: Certification - Inspections - Training ICMQ: Institute of Certification and Quality Mark for Products and Services for Buildings IGQ: Italian Institute of Quality Assurance for Metallurgic Products IIP: Italian Institute for Plastics IMQ: Italian Institute of the Quality Mark

RINA
CISCERT was acquired by RINA in June 2011

The IQNet Partners


AENOR - Spain AFNOR Certification - France AIB-Vinotte International - Belgium ANCE - Mexico APCER - Portugal CCC - Cyprus CISQ - Italy CQC - China CQM - China CQS - Czech Republic Cro Cert - Croatia DQS GmbH - Germany DSC - Denmark ELOT - Greece FCAV - Brazil FONDONORMA - Venezuela ICONTEC - Colombia IMNC - Mexico Inspecta Certification - Finland IRAM - Argentina JQA - Japan KFQ - Korea MSZT - Hungary Nemko - Norway NSAI - Ireland PCBC - Poland Quality Austria - Austria Russian Register - Russia SII - Israel SIQ - Slovenia SIRIM QAS - Malaysia SQS - Switzerland SRAC - Romania TEST - Russia TSE - Turkey YUQS - Serbia

Members of the Certification Committee


A.G.E.R. AIAD A.S.S.T.R.A. ANIA ANIE ANIMA ARPAL ASSONAVE CEI CETENA COLDIRETTI CONFCOMMERCIO CONFEDILIZIA CONFETRA CONFINDUSTRIA GENOVA ENEA ENEL ENI FEDERACCIAI IGQ INPS MENARINI POLITECNICO DI TORINO UNIONCAMERE UNIONE NAZIONALE CONSUMATORI UCINA

Accreditation, Authorization
ACCREDIA ANSF BDH / FCD BSCI EI FTA GLOBALGAP GS FOUNDATION IAFT IFS INMETRO IQNET IRIS ISPRA ITSMF / APMG NABCB SAAS SEI SWEDAC UNFCCC UNIFE VCSA WRAP 4C

See detailed Italian and foreign RINA recognitions for the Certification activities on our website: http://certification.rina.org

Key Clients
INDUSTRY
ABB AEG Alenia Alstom AnsaldoBreda Ansaldo STS Bombardier Caterpillar Cemento de El Salvador Colnago Comau Cosmi E.ON Produzione ENI FIAT Fincantieri Finmeccanica Foster Wheeler Italiana General Motors Hindustan Zinc Ignazio Messina Iveco Lucchini Marcegaglia Marconi Marelli Motori MES Miele & Cie Selex Snaidero Snam Progetti Snam Rete Gas Stadler Volvo Penta AB Walter Tosto Serbatoi

SERVICES
Acque AON Italia Auchan Avenance Banca Monte dei Paschi di Siena Barbero BNL Carli Casino di Venezia Claag Services Coop Adriatica Costa Crociere DHL Generali Properties Grande Jolly Hotel Leela Palace Il Sole 24 Ore Istituto diocesano per il sostentamento del clero Istituto Tagliacarne KPMG Advisory Manutencoop Mediolanum Ocean Ristochef Unioncamere

Key Clients
PUBLIC UTILITIES
A2A Acam AceaElectrabel Alitalia AMIU - Genova ATAC - Roma Autostrade per lItalia Edison ENEL FS Hindustan Petroleum Iren Pluspetrol Energy Poste Italiane RFI TIM Telecom Italia Universit degli Studi di Torino Universit La Sapienza Universit Politecnica delle Marche

HEALTH
Alk Abello A.O. Catania A.O. Desenzano del Garda ASL 1 Imperiese ASL 2 Savonese ASL 3 Genovese ASL 7 - Pieve di Soligo ASUR Marche AUSL 12 - San Benedetto del Tronto Boehringer Ingelheim Italia Centro Cardilogico Fondazione Monzino E.O. Ospedali Galliera Genova Eli Lilly Italia Istituto Europeo di Oncologia Menarini Merck Serono Novartis Pfizer Takeda Italia Farmaceutici

Key Clients

PUBLIC ADMINISTRATION

Other Clients in the Institutional field include: Region of Calabria, Campania, Veneto, Liguria, Piemonte and Sicilia Province of Genova, Grosseto, Milano, Pescara, Reggio Calabria, Roma, Siena and Verona Town of Ancona, Cagliari, Genova, Milano, Pisa, Reggio Emilia, Santa Margherita Ligure, Varese Ligure, Venezia and Vicenza .and many other clients all over the world.

Partners

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