OBJECTIVE Top-rated and highly motivated Territory Manager with over 15 years experience i n account management, market research

and customer service for leading consumer finance and dental appliance companies, with strategic planning and implementati on skills, and added over $50 million in revenues, seeking a Sales position wher e these skills will add similar or greater value. QUALIFICATIONS Outstanding territory management skills with demonstrated resource management an d multi-tasking ability. Proven ability to work in a complex sales environment, where multiple people are involved in the purchasing decision and success in fos tering solid, value-based relationships. X X X X Six Sigma Black Belt Certified Strong work ethic, dependable, self-starter with a drive to achieve goals Strong problem solving and decision making skills Works independently and in collaborative teams EMPLOYMENT Align Technology, Inc., Santa Clara, CA September 2007-Present Territory Manager Foster strong working relationships that address opportunities for improving sal es and driving brand loyalty within existing client base. Maintain product knowl edge and competence in Class II dental medical equipment. Organize and facilitat e study clubs and Invisalign Production Days. Work with clients to provide creat ive marketing and production solutions during recession. Developed Regional Client Communication that is currently being used to communi cate important client issues Chosen to Present to General Practitioner Providers at Aligns Corporate Summit 2008, 2008 National Sales Meeting, 2008 Mid Summer Sales Meeting, 2009 Nationa l Sales Meeting and 2010 Re-engagement Meetings. Third Party Financing Taskforce member. Top Dog Award winner, 100% Cub Member, and #1 Regional Performer GE MONEY- CARECREDIT, COSTA MESA, CA 2005-2007 Practice Development Manager Proactively supported customers to help grow current business and sign potential prospects to expand client base to approximately 800 accounts. Worked closely w ith office staff and doctors to ensure working knowledge of the CareCredit, a Th ird Party Financing program. Responsible for maintaining personal knowledge & un derstanding of all product offerings; current rates, form requirements, & compan y approved communication. Looked for new ways to increase usage as well as new e nrollments; solved problems/issues with partners. Attended trade shows and other client and vendor partner meetings. Achieved $46.7 MM in sales resulting in 102% to forecast Achieved $12 MM in organic growth resulting in highest same store sales in the region Enrolled over 181 new practices GE CONSUMER FINANCE-JCPENNEY CREDIT SERVICES, PLANO, TX 2000-2005 Credit Sales Manager Developed annual marketing plan to support business goals and objectives. Exceed ed performance measurements based on new account generation, credit sales, penet ration, and in-store environment & quality improvements. Developed & maintained key client relationships at store and district level. Enhanced implementation of in-store marketing programs and conducted on-going training for store associate s. Developed and implemented credit awareness programs with store and district m anagement. Audited, verified and supported in-store signage and point of sale ma terial. Assisted stores with best practices and compliance issues. Communicated

and responded to client issues. Coordinated in-store efforts for Grand Openings. Managed travel & living and marketing budgets. Maintained competitive awareness . Increased credit sales by 10% and yielded 105% to application goal Assisted with implementing sales force effectiveness tool which increased clien t face-time by 17% Achieved top box client rating

GE CAPITAL MORTGAGE SERVICES, CHERRY HILL, NJ 1998-2000 Market Research Analyst Led market research projects that were developed and implemented to support deci sion-making for the product development and pricing groups. Delivered research n eeded for dashboards on time and on budget. Established and maintained relations hips with external primary market research suppliers. Established best in class market research processes by analyzing industry and competitor data. Maintained research files. Developed and administered customer satisfaction surveys. Perfor med quick queries and assisted in managing and prioritizing ad-hoc requests. Sup ported digitization initiatives. Successfully developed new product guidelines and contracts to improve efficien cy and increase profitability Helped develop guidelines outlining service options, pricing and value added fe atures Developed strong market research skills and the ability to forecast industry tr ends

EDUCATION Rutgers University B.S., Economics