Human Resources Manager/Human Resources Generalist/Payroll Manager/Benefits Admi nistrator successful at developing and managing all human resource

functions and interacti ng as a key participant in business and strategic decision-making. Possess lead ership, business acumen, creativity and concern for people. Excel in strategic organizational goal setting, reward and recognition systems and morale improveme nt. Skill set includes motivating employees and co-workers, problem solving, ex cellent written and oral communication abilities, exceptional business accountin g practices, and organizational abilities. *Legal Issues and Compliance (ADA, EEO, FMLA, FLSA, OSHA, HIPPA, TITLE VII) *Change Management *HR Policies & Procedures *Confidential Record Keeping *Risk Management *Mediation/ Dispute Resolution *Wellness & Safety Committee *Disciplinary Procedures *Benefit Administration *Staff Recruitment, Development, and Training *Payroll processing *Employee Relations *Performance Management *HRIS Database Administration *Member of SHRM and APA Master of Business Administration Bachelor of Business Administration Minor: Psychology * Stetson University * Deland, FL Professional in Human Resources (PHR) - HR Certification Institute Certified Payroll Professional (CPP) - American Payroll Association Professional Experience Human Resources Manager 2009- Present Sanford Orlando Kennel Club Manage all HR, payroll, and benefits functions for this property of Penn Nationa l Gaming; consisting of over 115 personnel, including seven department heads and executives. Began as a part time payroll and benefits coordinator and am now re sponsible for all process including: weekly payroll (processing and reconciling discrepancies), benefits/401(k) enrollment and administration, HRIS database adm inistration, policy development, recruiting and hiring employees, training/orien tation, and discipline/terminations. * Launched a new Paid Time Off compensation plan to achieve business plan object ives; resulting in savings of over $50,000 annually. * Established a rapport with employees and provided tools, training, and counsel ing to managers for successful conflict resolution. * Brought current payroll and employee classifications into compliance with FLSA regulations. Rectified an inefficient payroll process by creating procedures fo r managers to check timecards. * Designed programs to accurately track attendance and FMLA leave as well as cre ated tools, which taught managers how to properly plan, schedule and perform e mployee evaluations. * Processed monthly billings from insurance providers: reviewed billings for acc uracy and submitted to A/P for payment. Resolved discrepancies between carriers, payroll and the company. * Advised managers and staff on all compliance and employee relations issues inc

luding federal and state laws, as well as corporate policies. Attended all unemp loyment hearings. * Investigated concerns (including illegal discrimination and sexual harassment) and made recommendations or implemented solutions to the concerns. * Remodeled the initial recruiting and hiring process, which resulted in a reduc tion of annual turnover (3% reduction). Enacted pre-employment, random, post acc ident and reasonable suspension drug testing policies, procedures and repercussi ons. Store Owner 2007-2009 Petland Altamonte Springs Started up a regional retail franchise specializing in sales of domestic pets an d related food and merchandise. Established the initial organization for the fra nchise, which generated over $1 million in sales during the first year of operat ion. Directed all areas of operations, including human resources, payroll, purch asing, marketing, inventory control, logistics, information technology and admin istrative services. * Consistently responsible for all human resource functions of the franchise (25 employees; 5 managers) including employment law, employee relations, performanc e management, compensation & benefits and payroll. * Created and maintained trusted relationships with over 25 regular vendors and veterinarians. * Resolved customer disputes and created effective employee conflict resolution procedures. * Maintained profitability of operation by displaying and controlling $600,000 i n inventory. * Drove sales and new business opportunities through creation and utilization of in-store advertising campaigns, promotions, displays and events. Technology Skills Software/Programs (Advanced) Operating Systems * Microsoft Office (Word, Excel, Publisher, Powerpoint, Outlook) * Windows 2007, Windows XP, Windows 2000 * Mac OSX * Kronos- HRIS * Ultipro- HRIS * HR Logix- Applicant Tracking System * ADP- Payroll * Spirit- Point of Sale Software/Programs (Intermediate) * Microsoft Dynamics- GP (Great Plains) * Quickbooks