High caliber professional with over 30 years of experience in a variety of disci plines is seeking a position that will fully

utilize strong managerial skills emphasizing use of analytical tools and optimal decision making and a participat ive, team oriented approach to issue resolution. Goal-orientated, with a strong focus on quality results Summary of Qualifications Track Record of Success Background exemplifies a successful track record of career accomplishments, incl uding a 23 year military career and over 30 years Customer Service and Administr ative Support experience. Medical Expertise Six years health care claims and claims reimbursement experience. Familiar with all health care coding CPT, HCPS, DRG,ICD-9 and Revenue codes. Proficient with health care claim adjudications standards and procedures .Experience with Medica id and Managed Care Reimbursement. Strong analytical and problem solving skills that enable quick identifications and efficient resolution of issues. Solid und erstanding of how to interpret electronic data. Ability to meet and exceed produ ction and quality standards. Management Expertise Coordinated and directed support services for over 2,000 military personnel. Sup ervised personnel operations, data processing, clerical, and printing, payroll, mail operations, telecommunications, record management, security clearances and employee benefits. Oversaw staff of 25 involved in various support for 11 separa te companies geographically dispersed over seven separate states. Prepared work schedules, set goals and met deadlines. Dealt with outside organizations on matt ers such as business services and contracts. Analyzed and implemented recommenda tions for improved office procedures. Public Relations Experience Planned and conducted public relations program designed to create and maintain f avorable public image for U.S. Marine Corps Toys-For-Tots Program. Planned and d irected development and communication of information designed to keep public inf ormed of program. Disseminated facts and information about the program to the ge neral public. Systems Analysis Analyzed user requirements, procedures and problems to automate processing or im prove existing computer systems. Analyzed current operational procedures, and id entified problems Studied existing information processing systems to evaluate effectiveness and de veloped new systems.

Professional Experience

EDUCATION Masters in Health Care Administration Walden University* (Currently enrolled) Bachelor of Science Degree in Human Services Evangel University, Springfield, MO

Associates of Science Degree in Managemen t Springfield College, Springfield MO Associates of Science Degree in Accounting Springfield College, Springfield MO