Frank R. Bartenstein 2522 Anna Way Elgin, IL 60124 Phone: 716-778-4775 fb15b62b6@westpost.

net CAREER OBJECTIVE: A result-oriented International Transportation Professional seeking to utilize m y knowledge and experience to be a contributing factor to a growing organization . CAREER SUMMARY: Western Overseas Corp May 2010 to March 2011 Branch Manager Analyze and revise the office business model and make the necessary adjustment s. Relocate the Chicago office to a better location that would include a function al warehouse. Visit and establish relationships with existing accounts and secure new busine ss opportunities. Re-establish the air export program for the mid-west in Chicago. Damco USA March 2008 to May 2010 Senior Account Executive Develop an airfreight program focusing on 5 specific trade lanes, Hong Kong, T hailand, Vietnam, the Netherlands and the UK. Reported directly to the Corporat e Director of Airfreight. Minimum sales requirements of 250k kilos of airfreight annually, or $250k in r evenues. A.N. Deringer Inc. Nov. 1997 to Feb. 2008 Branch Manager Chicago Major Responsibilities and lines of business CHB, Import/Export, Warehousing/ Distribution, Domestic Trucking. Financials A/R aging, A/P aging, Business Development, billing, payroll, reve nue analysis, P&L, Business Plan. Sales Management of sales staff, sales calls, lost business reports, review o f monthly sales activity, sold business verification. Operations Analysis and review of customer complaints, FDA reports, Refunds d ue, meeting with local Customs, review Customs discrepancy report. Corporate Principles Appraisals, raises, training/cross training, monitor sta ffing levels and office model, adhere to the Deringer Management System. Manager of European Operations Responsible for the retention and business development of agents in Europe, as well as setting up new agents as needed. New agent recruitment is based on company needs and opportunities with extensi ve travel to European countries based on maintaining current relationships and e valuating new relationships. Set up Agency Agreements or Memorandums of Understanding as necessary and moni tor agent A/R and A/P. Develop continued training programs for sales and operations on international operating standards. Manager of the Centralized Pricing Department Managed in the development and growth of the Centralized Pricing Department b ased in Chicago. The department handles all rate requests from sales, agents, o perations and current customers. This includes contract negotiations, resolving

disputes with internal and external customers, and developing innovative method s to improve the functionality of the quote process. Set up the handoff between sales and operations for all new business, as well as, the SOP for new accounts or trade lanes. Established measurable revenue of $200K the first year, as well as, KPIs for t rade lanes and closed business ratios. Meet with prospects and customers overseas and domestically to better understa nd their needs and expectations. International Logistics Supervisor Buffalo, NY office Managed the International Transportation Department. Responsible for new sales development. Sales Representative Buffalo, NY office Covered NY, PA and OH Average sales per year of $250K. Worked with SalesLogix as the CRM to manage customer lifecycle and forecasting . Attended trade shows, special events, and seminars as necessary. Additional Achievements Licensed Customs Broker Past President of the Buffalo Past Board member for the New Past Board member for the NYS Past Speaker for the Canadian ates)

World Trade Association. York State Economic Development Corp. Surface Transportation Board. Consulate NEBS program (New Exporters to Border St

References available on request