REGINALD E. MANO 4641 Lodgepole Drive * Virginia Beach, Virginia 23462 rma616ea@westpost.

net * 757-333-3857 * cell 757-831-4211 MANAGEMENT PROFILE Operations Oversight Information Technology Team Leadership CORE COMPETENCIES * Team Leadership * Time Management * Operations Management * Project Management * Budgeting * Matrix Team Allocation * Technology Integration * Fiscal Oversight * Processes and Metrics Highly accomplished professional with diverse experience poised to transition so lid background to excel in a comparable position in a new industry * Offer outst anding time management, project management and team leadership skills * Exceptio nally organized and disciplined * Possess a strong commitment to processes and m etrics * Business administration and management expertise and a fiscal champion * Coordinate with cross-functional teams and ability to direct others in a suppo rtive, cooperative team environment * Initiate and maintain various types of tec hnology to support achievement of overall corporate goals and objectives PROFESSIONAL EXPERIENCE COX COMMUNICATIONS - Chesapeake, Virginia 2011 - 2011 Project Manager II Manage the development and implementation of projects and programs to meet busin ess process initiatives, process improvement, product launches, other strategies and objectives. Analyze existing project management methods to promote effectiv e operations through standardization, improvement, simplification, discontinuanc e, or other methods. Conduct risk assessments, facilitates communication across operational groups, and ensures compliance with the defined process and/or imple mentation. FASTER ASSET SOLUTIONS BY CCG - Norfolk, Virginia 2003 - 2011 Project Manager/ Senior Vice President Serve as Project Manager, Team Leader, Operations Manager and Information Techno logy Director for an employee owned company providing software application for cities, municipalities, school districts and private industry in the United Stat es and Canada. Manage multiple software development projects simultaneously while directing and allocating both internal resources and external off-shore resources. Direct and motivate the Quality Assurance and the Specifications teams. Create and maintai n processes and metrics and provide constant personnel feedback. Influence direc tion of goals and ideas in strategic planning, and develop many vendor relations hips. Decision maker on all expenses regarding hardware, software and telecommunicatio ns. Create budgets for multiple departments including Development, Quality Assur

ance and Information Technology. Approve, advise and recommend other types of p urchases. Create all Information Technology initiatives and manage IT activities . Key Contributions: - Oversee design, development and implementation of web based software applicati on. - Analyze and plan network topology using new equipment and technology for bette r use of hardware. - Standardize user requirements template to improve processes. - Spearhead all acquisitions of critical company infrastructure components such as lease of all network printers, lease and purchase of all desktops and noteboo ks, and selection of telecommunications providers. - Responsible for interview, selection and hire of new staff. - Initiate and maintain optimum use of external off-shore resources by setting t argets to ensure all resources are meeting deadlines. - Create policies and procedures employee handbook. - Organize project plans for readability and ease of use. CCG SYSTEMS - Norfolk, Virginia, 1998 - 2003 Vice President Organized and created new teams, implemented Enterprise software application, es tablished hardware replacement programs, approved all training, education and ce rtifications for staff. Analyzed and resolved year 2000 challenges. Key Contributions: - Selected and trained Quality Assurance staff. - Demonstrated and trained CRM software and web conferencing application. - Wrote and edited software user requirements and technical specifications. - Updated source code for year 2000 compliance. * * * * * Prior experience includes Systems Analyst, Programmer, Customer Support, Install er, and Trainer for CCG Systems of Norfolk, VA; Manager for Jiffy Lube of Norfol k, VA EDUCATION AND CREDENTIALS Bachelor of Science in Business Administration Old Dominion University - Norfolk, VA CERTIFICATIONS CompTIA A+ PROFESSIONAL DEVELOPMENT Workshop: Project 98 Workshop: Access 97 Workshop: Project 2002 The Luminary Series - Leading to Greatness: Building True Success Wherever You L ive and Work The Conference on Emergency Response Planning for Your Business Rockhurst University: How to Be a Super Communicator Rockhurst University: The Basics of HR Law Rockhurst University: Conducting Employee Performance Evaluations Rockhurst University: Business Writing and Grammar Skills Rockhurst University: How to Write Employee Handbooks PROFESSIONAL ASSOCIATIONS

Association of Information Technology Professionals Society for Human Resource Management