Carlo R.

Tosti 1687 Tamarron Drive Corona, California 92883 951-738-1952 Cell 714-875-2212 Professional Summary Operations Manager with a record of MBO oriented results. Managerial skills encompass all facets of Business, Organization, Administratio n, Accounting, Distribution, Human Resources, Contract Administration, and Contr act Negotiation. Skills include Strategic Project and Product Planning, Organiz ation Training and Development, Managerial Commitment and Accountability. Self Starter with -Can Do- Attitude using cost justified and effective techniques and procedures to complete the project or assignment. Incorporate total quality ma nagement skills and people policies to build strong productive teams. A highly effective administrator and communicator. Experience 2005-2010 LA PATIO / WEST COAST PATIO Corona, CA General Manager Responsible for all facets of company Operations, including Accounting, Invento ry, Inventory Forecasting, and Human Resources. Developed new Company Paradigm, shifting from primarily a Wholesaler to include Retail. New Model reduced Expenses while Sales increased with an improved Marg in. Instrumental in the development of company Retail website LAPATIO.COM from the ground up. Responsible for increasing the number of Manufacturers, offering more Furniture Collections and Accessories, as a Distributor vs. Importer/Mfg., thus capturing more market share by offering a larger and wider selection for custom ers to choose from, thereby increasing the company`s revenue and margins. 1997-2005 ELITE PACKAGING Corona, CA Operations Manager Responsible for all facets of company Operations, including Organization, Accou nting, Sales & Marketing, Human Resources, and Company Polices and Procedures. Have been greatly responsible for increasing sales from 1st year of $300,000 to over $2.5 million for the last years. Responsible for new product development that increased earnings by 50% per year , over the first 3 years. 1988-1991 UNITED PARCEL SERVICE So. Ca. District, CA Center Manager Managed and administrated a 153 Driver Center, and a 60 employee Local Sort. R esponsible for training and developing 5 Full-Time, and 6 Part-Time Supervisors. Division Training Manager. Center received highest ratings in both District and Regional Audits for 1991. Created and implemented -Claims Letter of Concern- in 1988. This -Tool- was imp lemented throughout the Pacific Region in 1999. Center received 3 Awards for cl aims reduction which included the Overall District Claims Award. Strategic planning included forecasting detailed quarterly projections addressi ng all center elemental indices. I was 90% effective meeting all my commitments through this 4 year period. 1980-1988 UNITED PARCEL SERVICE So. Ca. District, CA Supervisor Industrial Engineer/District Feeder Representative- Responsible for scheduling and auditing 25 District Runs/Feeder Drivers. Aiding and assisting Regional Sch edulers and Tri-District Feeder Managers through analysis and time study of feed er legs, {i.e. point -a- to point -b-}. Developed -Tool- to reduce unscheduled

moves and balance feeder equipment, resulting in a 20% improvement in performanc e, moving the Anaheim Feeder into the top 10 from the bottom 5, out of 80 Distri cts. Reduced peak season cost by 30% from previous year. Industrial Engineer/District Time Study Representative- Responsible for observi ng, reconciling, and implementing 56 package delivery drivers` time studies with in a 4 month period. These studies are used to develop time allowances for work performed. Created new -Tool/Checklist- to ensure all studies correct and comp lete. This -Tool/Checklist - was eventually installed within the entire Pacific Region. Center Supervisor-Dispatch, training, developing, and evaluating 25 drivers. In crease overall center performance while reducing damage and claims percentage. Hub Supervisor- Responsible for Twilight Sort, 5 Supervisors, 130 Part-Time Emp loyees. Developed Master Operating Plan which improved Hub performance from 165 pph to 200 pph, a reduction of 45 hours while processing the same quantity of pa ckages within the same span of time. Performance levels were maintained over a 4 year period. 1977-1980 UNITED PARCEL SERVICE So. Ca. District, CA Part Time Supervisor/Part Time Hourly Worked between 30 and 35 hours per week while attending and graduating from UCI . Was promoted to part time management after eleven months. Education 1980 B.A., Psychology University of California Irvine, CA

Interests Exercising (walking, tennis, racquetball, yoga), gardening, computers, and electronics. Staying healthy and having a quality of life. References Available upon request.