Charity Taylor 3505 Eisenhower Ln. Plano, Texas 75023 214-620-5990 ct17b5738@westpost.

net OBJECTIVE Experienced retail manager seeking employment in related field or any position w herein I can utilize my experience in company operations and procedures that ens ure ongoing company success. QUALIFICATIONS * 10 years as a retail branch and operations manager. Primary person responsibl e for leading and supervising 12 sales and administrative team members in a reta il environment. * Responsible for +$1.5 million revolving inventory. Credited with +$4 million in annual gross sales. * Key manager; responsible for sales personnel, inventory control, purchasing, b usiness office, building maintenance, and organizing and implementing all routin e day-to-day operations and procedures of a retail branch store. * Highly organized with strong attention to detail; training new employees and d elegating authority. * Proven ability to thoroughly research, multi-task in high-pressure environment s, analyze situations and problem-solve, and execute projects to completion in a ggressive deadline environments. * Recognized for contributing excellent interpersonal, verbal and written commun ication skills. * Recognized for promoting efficiency with a strong emphasis on document control , loss prevention and creating an environment where employees enjoy working. * Proficient in Microsoft Word, Excel, and AS/400 systems. * Bilingual; 10 years of exposure to Spanish culture and language while living a broad in Mexico and South America. EXPERTISE * Managing and motivating a sales team to increase sales and ensure efficiency; * Staffing issues: interviewing, training, scheduling, employee relations, hirin g and firing; * Analyzed sales figures and forecast future sales to maximize profits; * Trained new employees in company policies, procedures, goals and computer oper ations; * Organized manufacturer promotions and store displays; * Organized store events and attended conventions and trade shows; * Attended meetings and reported directly to immediate out-of-state supervisors; * Inventory control and merchandising: managed stock levels and ordering; * Oversaw openings and closings; balanced daily sales reports; * Quarterly and year-end inventory preparation and execution; * Building maintenance: showroom cleanliness and presentation, sub-contractor co ordination for building maintenance and repairs and ensured city and state code requirements were kept current; * High professional standards for myself and for those who I am held accountable ;

EMPLOYMENT HISTORY

* Amateur Electronic Supply - Orlando, FL. May 25, 1999 - November 05, 2010 Branch Manager January 2004 - November 2010

www.aesham.com

PH. 407-894-3238

Duties included: all of the above. Promoted to branch manager after demonstrate d ability to work within every department with success, excellent work-ethic and proven problem-solving and conflict resolving skills. Responsible for leading a team of professionals in the overall daily operations for an amateur radio and electronics distribution center which supplies civilian, commercial, government and military contracts on a retail level while managing +$1.5 million revolving inventory and generating +$4 million in gross annual branch sales. Assistant Branch Manager August 2001 - January 2004 Promoted to assistant manager as a result of demonstrated superior work-ethic; a bility to assume a leadership role when called upon with success, competent prob lem-solving skills, successful interaction with clients and staff and pursued ed ucation within the field of administration and management. Directly assisted ma nager in all daily operations and decisions required to operate a branch store w ith success. Office Manager May 1999 - August 2001 Responsibilities included: accurate recording and reporting daily sales to the m anager, filing, cash handling, balancing and bank deposits. Resolved computer e rrors resulting in unbalanced end-of-day sales reports; adjusted accounts to bal ance. Open Account input and Purchase Order (PO) entry. Handled large governme nt and military purchase orders as well as those of individual corporations and emergency management operations across the U.S. ensuring their orders were proce ssed without error and delivered in a timely manner according to their requireme nts. Accounts Payable/Receivable. UPS/USPS/Fedex tracers and claims filing. Exp erience working with full-service shipping departments and export companies. EDUCATION Graduated: Valencia College, Orlando, Florida - 3.8 GPA - Dean`s List. A.S. Business Management and Marketing; 2002. High School - Graduated: ICS Correspondence Schools - Zurich, Switzerland; 1990. VOLUNTEER & CHARITY WORK/OTHER Committee member, The Rocky Mountain Elk Foundation - Orlando chapter; 6 years. Licensed Amateur Radio Operator; (Technician Class) References available upon request.