Contact details available for registration-related student assistance and service

University of South Africa students who are experiencing difficulty in getting a timeous response to queries are invited to use the contact details that are provided in the schedule below or send details to the student help desk. Students are requested to check the list carefully and only send an enquiry to one email address at a time. This will ensure that there is no confusion as to who must respond. This arrangement is being implemented as a further measure of improving the quality of assistance and support being provided to current and prospective students. Unisa continuously assesses, through surveys, the quality of service provided to students with a view to implementing improvements in its strategies. A number of administrative processes, including the ease and convenience of fee payment, and clarity and availability of information about examinations, as well as examination timetables, are available on the following platforms: Unisa website (http://www.unisa.ac.za & http://mobi.unisa.ac.za) All registration and study-related information is available on the Unisa corporate website in both web and mobi formats. myUnisa (https://my.unisa.ac.za/portal & https://my.unisa.ac.za/portal/pda) Students may access their own information via the myUnisa website or mobi site. E-mail (info@unisa.ac.za) Students may send an e-mail to info@unisa.ac.za for information on how to contact Unisa via e-mail. SMS (32695 - only for students in South Africa) Students may send an SMS to 32695 for more information on how to contact Unisa via SMS. The sender will receive an auto response SMS with the various SMS options. The cost to the student per SMS is R1.00. Fax (012 429 4150) Students may fax their enquiries to 012 429 4150, thereafter the enquiry will be distributed to and processed by the relevant department.

Contact list
IMPORTANT: a) The contact list below pertains only to registration-related enquiries. b) Students are requested to check the list carefully and send an enquiry to one email address at a time or one person only. This will ensure that there is no confusion as to who must respond, thereby preventing unnecessary delays in the response. c) Students should only forward enquiries to the Registrar and Deputy Registrar in instances where those enquiries could not be resolved at other levels.

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Type of enquiry Applications Undergraduate admission New applications for 2012 Special admissions to undergraduate studies College of Agriculture and Environmental Sciences College of Economic and Management Sciences College of Education College of Human Sciences College of Law College of Science, Engineering and Technology Masters and Doctoral qualifications International students registrations Type of enquiry Admissions and Registrations Registration Services Agriculture and Environmental Sciences Economic and Management Sciences Education Human Sciences Law Science, Engineering and Technology Masters and Doctoral qualifications Application Services Access and Matriculation Exemptions Exemptions and RPL New Applications New Applications New Applications Re-admissions Electronic enquiries Student account enquiries Suspense account payments General Student Funding enquiries General enquiries General enquiries Dispatch enquiries Dispatch enquiries Dispatch enquiries College-specific enquiries College-specific enquiries (Masters and Doctoral) College-specific enquiries College-specific enquiries

E-mail applications@unisa.ac.za ame@unisa.ac.za scientia@unisa.ac.za econ@unisa.ac.za educare@unisa.ac.za artes@unisa.ac.za jus@unisa.ac.za scientia@unisa.ac.za mandd@unisa.ac.za international@unisa.ac.za E-mail weyerit@unisa.ac.za nkambmt@unisa.ac.za balmas@unisa.ac.za mampumm@unisa.ac.za khubonm@unisa.ac.za khubonm@unisa.ac.za maafrb@unisa.ac.za balmas@unisa.ac.za makwed@unisa.ac.za balmavn@unisa.ac.za peterm@unisa.ac.za dbruihj@unisa.ac.za molebj@unisa.ac.za matensm@unisa.ac.za khubors@unisa.ac.za boltopf@unisa.ac.za cesterhu@unisa.ac.za esabmh@unisa.ac.za mashacm@unisa.ac.za chabawf@unisa.ac.za lizettevr@unisa.ac.za

SMS

Registration Contact Details for Automated Electronic and Mobile Enquiries

43578

Registrations

Name Mr R Harding Mr T Nkambule Ms S Balmakund Mrs M Mampuru Mrs M Khuboni Mrs M Khuboni Mrs B Malebo Ms S Balmakund Mr D Makwela Mr V Balmakund Mrs L Petersen Mr H de Bruin Mrs J Molebatsi Ms M Matenche Mr R Khuboni Mrs B Bolton Mrs C Esterhuizen

Telephone 012 441 5487 012 441 5491 012 441 5503 012 441 5521 012 441 5536 012 441 5536 012 441 5511 012 441 5503 012 441 5550 012 441 5495 012 441 5349 012 441 5791 012 429 2891 012 429 6023 012 429 4016 012 441 5568 012 441 5888 012 429 2441 012 429 2341 012 441 5609 0124415390 0124415391 012 429 6561 012 429 2620 011 471 2712 011 670 9351 011 471 3296

Student Admissions and Registrations

Finance
Mr M Lesabe Ms C Mashabathakga

Student Funding
Mr F Chabalala

Eduloan
Mrs L van Rensburg Ms T Mhlanga

thamsanqam@unisa.ac.za
sukazjs@unisa.ac.za sealepn@unisa.ac.za aclarke@unisa.ac.za

Study Materials
Mr J Sukazi Mrs M Sealetsa Ms A Clarke Mrs D Metzer Mrs P Ngcobo

College of Agriculture and Environmental Sciences

caesenquiries@unisa.ac.za ngcobpn@unisa.ac.za

College of Economic and Management Sciences

Mrs P Ngcobo Ms T Radise

ngcobp@unisa.ac.za or cemsenquiries@unisa.ac.za radiset@unisa.ac.za or

econ@unisa.ac.za

012 429 3925 012 429 2982

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College of Education
Mr S Kekana Mrs L van Rensburg College-specific enquiries College-specific enquiries

kekansm@unisa.ac.za
vrensl1@unisa.ac.za eduenquiries@unisa.ac.za

012 429 2645 012 429 4033

College of Human Sciences

Dr B Zawada Ms ME Rubidge College-specific enquiries College-specific enquiries

zawadbe@unisa.ac.za reynome@unisa.ac.za
artes@unisa.ac.za

012 429 4099 012 429 8285

College of Law
Mr HIV Nkabinde Ms T Manganyi Mr M Molepo College-specific enquiries College-specific enquiries College-specific enquiries nkabihi@unisa.ac.za mangate@unisa.ac.za 012 429 8456 012 429 8622 012 429 8460 012 429 2614

College of Science, Engineering and Technology

cset@unisa.ac.za or
scientia@unisa.ac.za

General Helpdesk
Ms D Gough Ms L Monyemangene Mr L Brewin goughdd@unisa.ac.za monyelb@unisa.ac.za brewilm@unisa.ac.za 012 441 5639 012 429 2505 012 429 2500

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