Siemens Enterprise Communications

Release Notes 1
Release Notes Version: V1.1

Document Owner: Maerut Madalina

Product Name: AC-Win IP V2

Product Version: V2
Software Release is identified by Version: V2 R4.1.5
Major Release

Minor Release

Production Version:
System:
File type
Zip

Fix Release

Product Item Number / File name

P30152-P1110-P20 8 (V2 R4.1.0) / AC-Win IP V2 R4.1.5.zip

Export Control Classification Data

Field Trial:

Hotfix Release

P30152-P1110-P20 8 (V2 R4.1.0)

eeQS:

AL:

5D002C1A

Limited Availability:

Size
5 MB

ECCN:

5D992B1

General Availability:

Notice:
This document contains confidential information that is proprietary to Siemens Enterprise Communications
GmbH & Co. KG. No part of its contents may be used, copied, disclosed, or conveyed to any party in any
manner whatsoever without prior consent.
DECLARATION DATE:

Date

: 2011-08-10

DECLARED BY:

Corresponding PL-Development
Corresponding Test TPL

: Fahrtmann, Alfons
: Butkevicius, Frank

DELIVERABLES:

Full Release:

Delta Release:

Abstract:
This document provides general information about the release, generics, and other relevant notes for the
corresponding product and its correction versions. This document also lists and describes the known issues,
restrictions, and workarounds.
Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Switch on hidden text if you need help for filling out this release note.
SEN VA

Release Note

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[AC Win IP V2 R4.1.5]

Release Note

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[AC Win IP V2 R4.1.5]

Table of Contents
1 HISTORY OF CHANGE..................................................................................................................................4
1.1 HISTORY OF CHANGE (RELEASE NOTES) .............................................................................................................4
1.2 RELEASE NOTES HISTORY..................................................................................................................................5
1.3 PRODUCT VERSION HISTORY...............................................................................................................................5
2 IMPORTANT INFORMATION.........................................................................................................................5
2.1 INSTALLATION ................................................................................................................................................6
2.2 UPGRADE / UPDATE .......................................................................................................................................6
2.3 FALLBACK ....................................................................................................................................................6
2.4 SECURITY CONSIDERATIONS..............................................................................................................................6
2.5 SPECIAL SETTINGS AND INSTRUCTIONS..................................................................................................................6
3 KNOWN ISSUES ............................................................................................................................................6
3.1 RESTRICTIONS................................................................................................................................................6
3.2 WORKAROUNDS / HINT ....................................................................................................................................7
4 CHANGES.......................................................................................................................................................8
4.1 NEW IN THIS RELEASE......................................................................................................................................8
4.2 IMPLEMENTED CHANGE REQUESTS........................................................................................................................9
4.3 ISSUES RESOLVED...........................................................................................................................................9
5 HARDWARE AND SOFTWARE COMPATIBILITY.......................................................................................9
5.1 HARDWARE REVISIONS....................................................................................................................................10
5.1.1 Server...............................................................................................................................................10
5.1.2 Client................................................................................................................................................10
5.2 FIRMWARE RELEASES.....................................................................................................................................10
5.3 LOADWARE RELEASES.....................................................................................................................................10
5.4 SOFTWARE RELEASES.....................................................................................................................................10
5.5 OPERATING SYSTEMS (INCLUDING SECURITY ALERTS)..............................................................................................10
5.6 COMPLIANT PRODUCTS (COMPATIBILITY MATRIX)....................................................................................................10
6 SERVICE INFORMATION.............................................................................................................................11
6.1 MANAGEMENT INFORMATION BASE.....................................................................................................................11
6.2 LICENSE MANAGEMENT...................................................................................................................................11
6.3 REMOTE SERVICEABILITY.................................................................................................................................11
6.4 PRODUCT AND DIAGNOSTICS STRUCTURE IN G-DMS/ SWS AND ICTS...................................................................11
6.4.1 Product Structure.............................................................................................................................11
6.4.2 Diagnostics Structure.......................................................................................................................11
6.5 DIAGNOSTICS REQUIREMENTS...........................................................................................................................12
7 DOCUMENTATION REFERENCE................................................................................................................12

1 History of change
1.1 History of change (Release Notes)
Release Note

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[AC Win IP V2 R4.1.5]

Version
1.0
1.1
1.2
1.3
1.4
1.5

Date
2010-11-04
2011-02-04
2011-03-18
2011-06-01
2011-07-12
2011-08-10

Changes

Author
F. Vaida
F. Vaida
M.Maerut
M.Maerut
M.Maerut
M.Maerut

V2 R4.1.0
V2 R4.1.1
V2 R4.1.2
V2 R4.1.3
V2 R4.1.4
V2 R4.1.5

1.2 Release notes history

Version

Date

Changes

1.0

2010-11-04

V4 R4.1.0

1.1

2011-02-04

V4 R4.1.1

1.2

2011-03-18

V4 R4.1.2

1.3

2011-06-01

V4 R4.1.3

1.4

2011-07-12

V4 R4.1.4

1.5

2011-08-10

V4 R4.1.5

1.3 Product version history

List of all released Software Versions since Major Software Release (M3), i.e. all Software Releases in
PRISMA/SWS having been released within this Product version:
Software version
(e.g. Vx[.y] Rm.f.h)

Production version
(e.g. APS)

Date

V2 R4.1.0

P30152-P1110-P20 8

2010-11-04

Remarks

2 Important Information
Deployment Service (DLS) is supported in this AC-Win IP version.
Please note, that for the using of DLS functionality, it is needed to install the Microsoft WSE 2.0 SP3, if this is
not already installed on PC.
For this purpose please install Microsoft WSE 2.0 SP3.msi from AC-Win IP SW package. It is
enough to install only the Runtime component.
AC-Win IP V2 R3.0.0 supports the DLS Server for
- Modification of AC-Win IP configuration parameters and
- Voice over IP Security Key Distribution
For proper working of AC-Win IP in activated security mode (in corresponding HFA board
in HiPath 4000 V3.0), with key distribution by DLS server, the following setting should be done
for AC-Win IP:
- The AC-Win IP extension should have a password. This is to configure in the switch.
- The same password should be entered in Configuration Interface, dialog Main
Connection in the field Admin Password and Confirm Admin Password.
- In Configuration Interface, dialog Main Connection, for the parameter Security
Mode should be selected Full.
- In this dialog for Gatekeeper ID should be set the same value (1), as this has been set
(1) for the parameter GLOBID of HFA board in the switch.
- UTC-Time in AC-Win IP PC should be set as the same UTC-Time in switch.
DLS V2: use either V2 R2 444.000 plus patch (2008-09-22) or V2 R3 517.00 (or above)
IFMDB:
- https://mhpa10uc.mch.sbs.de/ifm/php/php_ifmdb/scripts/login.php
- Choose: RelRestricted
Release Note

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[AC Win IP V2 R4.1.5]

- Choose: Firewall Scenario Report

- Choose: Client & Phones AC-Win IP AC-Win IP [V1.0 V2] Interface

2.1 Installation
When applying a HiSPA IT-Patch, please chose the directory where "AUTORUN.INF" is located as your
starting directory.

2.2 Upgrade / Update

If previously AC-Win IP V1.0 was installed please save your workspace files (if defauld directory was used)
outside Siemens directory and install AC-Win IP V2 R4.1.1 and select "Available license for V1.0" if you want
to use the license of the previously AC-Win IP V1.0.
After installation please copy back your workspace file and use GUI to set the workspace accordingly.

2.3 Fallback
Not relevant

2.4 Security Considerations

Not relevant

2.5 Special settings and instructions

Not relevant

3 Known issues

ICTS Ticket

MR / CQ

Summary

Work-around
None.

3.1 Restrictions
When AC-Win is started, it may take up to 15 seconds until the connection to HiPath is established
ACWTDI 4.0 has not been tested on Windows Vista.
When you want AC-Win IP to communicate with DLS, it is necessary to turn off the Firewall on
the AC-Win PC.
The text "Tape Recorder" has been changed to "Voice Recorder" ("Tonband"
"Sprachaufzeichnung"). Admin- and Operator manuals have not yet been updated.
On the AC-Win IP PC is permitted only the following software, if needed, to install:
MS Office
Internet Explorer higher than 5.5
DS-Win V4.0
BLF-Win-Client V3.0
Release Note

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[AC Win IP V2 R4.1.5]

 ASC V5.0 Online Display

Antivirus programs
Please note, that it is not permitted to install any furthermore applications, than listed above,
on the AC-Win IP PC. It is furthermore not permitted to install any derivative programs, like
Windows CatClient, etc. on the AC-Win IP PC.
When PSS-encryption (SIPSEC1) was previously activated and you want to connect to HiPath
without encryption:
remove (or rename) the following registry key:
"HK_LOCAL_MACHINE\Software\Siemens\ACWin\IP\Connection\voips-pss-current"
When ACWin cannot find this key, encryption will be turned
AC-Win IP V2 is not designed to run in a virtual environment (such as e.g. Virtual PC, VMWare, ...)

3.2 Workarounds / Hint

Not relevant

Release Note

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[AC Win IP V2 R4.1.5]

4 Changes
4.1 New in this release
AC-Win IP V2 R4.1.5:
This is upgrade patch for AC-Win version V2 R4.1.2,V2 R4.1.3, V2 R4.1.4
Included files
-------------2Q
ACCapiIP.dll
ACWin2Q.exe
ACCont2Q.exe
SoftolaWrapperCPP.dll
MQ
ACWinMQ.exe
ACContMQ.exe
ACCapiIP.dll
SoftolaWrapperCPP.dll
SoftOLA6
InstallFile.txt (this file)
Solved Problems:
================
MR H90259 ACWIN IP V2 on Vista payload problem
Installation instructions
=========================
- Stop AC-Win
- rename the folder "<ACWINInstallDir>\SoftOLA6" to e.g. <ACWINInstallDir>\SoftOLA6.orig"
- Copy the contents of "SoftOLA6" into <ACWINInstallDir>\SoftOLA6\"
In case of AC-Win IP 2Q:
- Copy 2Q folder content to
<ACWINInstallDir>\Bin
In case of AC-Win IP 2Q:
- Copy MQ folder content to
<ACWINInstallDir>\Bin
AC-Win IP V2 R4.1.4:
This is upgrade patch for AC-Win version V2 R4.1.2, V2 R4.1.3
Installation instructions
=========================
- Stop AC-Win
- rename the folder "<ACWINInstallDir>\SoftOLA6" to e.g. <ACWINInstallDir>\SoftOLA6.orig"
- Copy the contents of "SoftOLA6" into <ACWINInstallDir>\SoftOLA6\"
In case of AC-Win IP 2Q:
- Copy 2Q folder content to
<ACWINInstallDir>\Bin
In case of AC-Win IP 2Q:
- Copy MQ folder content to
<ACWINInstallDir>\Bin
AC-Win IP V2 R4.1.3:
This is upgrade patch for AC-Win version V2 R4.1.2
Solved Problems:
MR H90259 ACWIN IP V2 on Vista payload problem
Installation instructions
- Stop AC-Win
- rename the folder "<ACWINInstallDir>\SoftOLA6" to e.g. <ACWINInstallDir>\SoftOLA6.orig"
- Copy the contents of "SoftOLA6" into <ACWINInstallDir>\SoftOLA6\"
In case of AC-Win IP 2Q:
- Copy 2Q folder content to <ACWINInstallDir>\Bin
Release Note

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[AC Win IP V2 R4.1.5]

AC-Win IP V2 R4.1.2:
This setup include a new AC-Win MQ feature allowing to set alerting ring for the second call in the cue.

If one call answered by attendant is put on Hold (one of the six loop key) the next incoming call will ring if
option Ring if call on hold is checked (like in the picture above). If this option is not checked for next
incoming call AC-Win IP will not ring, only optical alert will be shown on the UI.
This new feature needs two patches in the HiPath 4000 V5 ps50f41, ps50f55, available since RMXHotifxes V5 R1.2.39 & V5 R1.3.5.
AC-Win IP V2 R4.1.1:
This setup include a new feature allowing to use V1.0 licence instead of V2 license.
During setup you are asking for available license and you can choose between V1.0 license and V2 license.

4.2 Implemented change requests

CR Number

MR / CQ

Summary

Not relevant for this Hotifx

4.3 Issues resolved

ICTS Ticket

MR / CQ

Summary

H90259

ACWIN IP V2 on Vista payload problem

5 Hardware and software compatibility

Release Note

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[AC Win IP V2 R4.1.5]

5.1 Hardware revisions

Recommended USB Headsets and Handsets see link:
For recommended USB headsets and handsets please see the following URL:
for persons with access to Intranet: see link
for partners: information can be found in "SEBA ProductInformation"

5.1.1 Server
Not relevant

5.1.2 Client

5.2 Firmware releases

Not relevant

5.3 Loadware releases

Not relevant

5.4 Software releases

Not relevant

5.5 Operating systems (including security alerts)

Operating System Name

Operating System Version

Windows Vista, SP2

Business 32bit + 64bit

Windows Vista, SP2

Enterprise 32bit + 64bit

Windows XP SP3
Windows 7

Professional 32bit + 64bit

5.6 Compliant products (compatibility matrix)

Product Family

HiPath 4000

Release Note

Product

Preferred Software Versions1

Version

Status

HiPath 4000

V2.0 R12.4.x

M44

HiPath 4000

V3.0 R8.4.x

M44

HiPath 4000

V4 R4.3.x

GA

HiPath 4000

V5 R1.3.x

GA

HiPath 4000

V6 R0.25.x

GA

page 10 (of 12)

G-DMS Note

[AC Win IP V2 R4.1.5]

6 Service information
6.1 Management information base
Product forwards SNMP traps according to a MIB:

6.2 License management

This product is certified for the following:
CLS:

CSC:

Other Licensing:

If you are using others, please describe below:

6.3 Remote serviceability

This product is certified for the following:
SIRA:
HiSPA:
SSDP:
Other Remote Serviceability:
Type of
Installation

RTPatch:
If you are using others, please describe below:

Transfer time via SIRA/HiSPA/SSDP

Installation Time

Initial
Installation

20 minutes

10 minutes

Delta
Installation

5 minutes

5 minutes

Hints for remote serviciability:

6.4 Product and diagnostics structure in G-DMS/ SWS and ICTS

6.4.1 Product Structure

Structure in G-DMS / SWS
Main Category
Product Family
Product
Product Version
Product Item #

Client & Devices

Attendant
AC Win IP
AC Win IP V2
P30152-P1110-P20 8 (V2 R4.1.0)

6.4.2 Diagnostics Structure

Structure in Case Tracking System ICTS
Release Note

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[AC Win IP V2 R4.1.5]

Product Family
Product Group
Product Type
Product Version
Software Version

Client & Devices

Attendant
AC Win IP
AC Win IP V2
P30152-P1110-P20 8 (V2 R4.1.0)

6.5 Diagnostics requirements

Not relevant

7 Documentation reference

English

Documents

E-DOCU
Product E-Docu
Installation and Startup
Operating Manual
Quick Reference Guide
Administrator Manual
Sales info
C-SWS

Release Note

Hyperlinks

Remarks

Start E-Docu

Start SWS Main Page

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[AC Win IP V2 R4.1.5]