Feniran Consult

Training I Business Process Support I Management and Legal Consulting

feniran@gmail.com, 0803 217 5065, 01-8755830, feniranconsultplace.blogspot.com, 47, Mojisola Street, Off College Road, Ogba Lagos State

Dear Sir,

Introduction of Our 2012 Short Courses.

We are pleased to present to you our list of short courses for 2012 training year. It is our hope that some of the courses listed hereunder will interest you as stated or in a bespoke format thereby further reflecting your peculiar requirements and expectations. Our clients include major manufacturing companies, financial service institutions, commercial, healthcare and general services organisations. Some of these include Unilever plc, Leadway-Pensure PFA, Mother and Child Hospitals Limited, Bible Society of Nigeria, MTNN Employees Multi-Purpose Cooperative Society (MEMCOS) etc. Our courses though mostly local are cost effective as they meet international content standards. In whatever way we may be of service to you; be rest assured that we shall bring the benefits of our teams varied industry/professional exposure and training to bear in delivering solutions to meet your peculiar needs. While anticipating your kind response, we remain, Yours faithfully, For; Feniran Consult

O.M. Olojo Esq.

LL.B (HONS) IFE, BL, MBA (PAU-LBS), IESSE Barcelona-Spain

(Snr. Consultant/C.E.O.)

2012 Short Courses

1. SELF CONFIDENCE, PERSONAL GROOMING AND SELF MANAGEMENT

Communicate with impact Think and act with a positive difference Stand out in a crowd Gain an edge over competition

2. TIME, STRESS MANAGEMENT AND WORK-LIFE BALANCE

Identify early signals of social and occupational health problems Tools and tips for improving work/life balance Develop group and individual strategy to prevent and manage stress Reduce the impact of work on health and wellbeing

3. NEGOTIATION SKILLS TRAINING

Plan and prepare for negotiations Structure negotiation Negotiate effectively with customers, suppliers and colleagues Understand different styles of negotiation Execute negotiation and create a win-win outcome

4. PERFORMANCE MANAGEMENT TRAINING

How to effectively raise the performance of individuals and teams Set SMART objectives Objectively assess and measure individual performance Conducting difficult performance conversations Skills to actively manage and motivate individual team members

5. CHANGE MANAGEMENT

Formulate change management strategy Communicate, manage and reinforce change Leading people through change Monitor the impact of organisational change

6. BUSINESS ACUMEN TRAINING

Insightful assessment of the business landscape Managing for profit and cash How to anticipate customers/peoples needs Succession Planning Leadership in challenging times

7. ESSENTIALS OF LEADERSHIP

Understanding the core essence of leadership Appreciate leadership development as a vital organisational requirement Improved self/team awareness and management Appreciate and apply strategic thinking on a daily basis

8. ORGANISATION CULTURE

Understand how culture contribute to organizational success Appreciate the human essence of an organization Indentify career choices unconsciously made by group or individual actions Elicit hidden views and perspectives of participants about the organization Culture as a source of competitive advantage

9. VALUE INNOVATION APPROACH TO BUSINESS GROWTH

Processes, tools and techniques to accelerate innovation Accelerated process and tools to real goals, challenges and problems Improve innovation performance Apply innovative thinking to key opportunities Change or create new markets

10. CREATIVITY AND INNOVATION FOR LEADERS

Nurture innate creative ability in team members Engage the power of new perspective Gain competitive edge with unique products, processes and systems Nurturing organisation wide innovation culture Understand how to be an agent of change to foster innovation

11. THE EFFECTIVE SUPERVISOR

Appreciate and apply emotional intelligence Linking routine activities of team members with business milestones and policy Acting as Reliable informed link between senior management and junior team members Quality direction and leadership for team members. Sharpen skills for effective delegation and apt feedback Create and sustain team culture in challenging circumstances

12. YOUNG MANAGERS CAPACITY DEVELOPMENT

Integrity, effective team leadership and understanding of corporate culture Demonstrate emotional intelligence and effective Communication Identify key changes in the environment/economy and impact on business Undertake tasks, take decisions and solve problems with an owners mindset Demonstrate proper work ethics, personal commitment

13. GETTING AND RETAINING: PITCHING FOR BUSINESS & KEY ACCOUNT MANAGEMENT

The Key Account focus Develop and implement account strategies Recognise what prospects are actually looking for Deliver pitches that minimise the creative work given away Maximizing the potential of key accounts

14. CONSULTATIVE SELLING

Effective Selling, Consultative Selling; building the blocks for sales success Buyer profiling and product alignment Guiding prospects to "self-discover" key needs and wants Improve close ratios by proactively reducing objections and resistance

15. IMPROVING PERFORMANCE IN A CHALLENGING ECONOMY (Sales and marketing)

Strategies for retaining/ increasing customer base and income Deepen the appreciation of the competitive environment Understand and apply knowledge of personality types Appreciating Sales planning and competitive strategy

16. TEAM LEADERSHIP EFFECTIVENESS FOR SALES AND MARKETING RESPONSIBILITIES

Understanding the core essence of sales planning and strategy Developing conceptual sales plan Understanding basic behavioral styles for effective leadership Sales process and prospect management model Competitive strategy and positioning

17. ACTION SELLING TRAINING

Sales Call Planning Questioning and Presentation Skills Gaining Commitment Managing the Buyer/Seller Relationship

18. STRATEGIC MARKETING

The marketing environment The five forces and competitive positioning Competitive intelligence Factors impacting on marketing strategy Understanding Superior Value Proposition

19. KEY ACCOUNT MANAGEMENT

Unlock the growth potential of your key accounts Retain and develop key accounts to ensure profitable income Professional, strategic account planning and relationship management Strategically influence senior executives and develop successful partnership Managing the Key Account Sales Process Implement the Consultative Selling Process

20. WORLD-CLASS CUSTOMER SERVICE

How customer service efforts impact organisations success The internal customer

Identify, understand, prioritize expectations of customers Communication, customer service and emotional intelligence Maximising customer interactions through data management and records Managing difficult customers and service recovery practice

21. STRATEGY PROCESS Logical overview of the strategy process Practical appreciation of the core essence of strategy Distill and simplify the strategy process Strategy execution Strategic planning and strategic thinking 22. MANAGING PEOPLE-(HR for Non HR People) identify the approach needed to motivate different people in different situations effectively delegate tasks develop people more effectively resolve conflict understand organizations and how it shapes employee behavior practice the principles of emotional intelligence to achieve greater effectiveness Getting people to want to do what theyre supposed to do 23. MANAGEMENT RETREAT The journey so far- Scorecard Our values system- Vision, mission, strategic intent Operating environment, Business cycle, milestones and natural progression Business and marketing strategy Fit and consistency: human resource, business and technology Strategic windows, goals, tactic, targets, Action plans, milestones etc.
O.M. Olojo Esq.
LL.B (HONS) IFE, BL, MBA (PAU-LBS), IESSE Barcelona-Spain