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I N T E R N AT I O N A L

FOB Supplier Manual


Version 8.1 November 2011

FOB SUPPLIERS ALL INTERNATIONAL SUPPLIERS

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Introduction 1
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5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9

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2.1

1.1 1.2 1.3

Supplier Compliance

Non-arrivals Non-compliant Issues/Compensation Compensation claim rates and charges ediTRACK Processes

ediTRACK

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3.1 3.2

Shipping Instructions

SCF shipment request and merchandiser confirmation Booking Requirements Factory loaded shipments Acceptance of container equipment

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4.1 4.2 4.4 4.5

Factory Loaded Shipments (CY/CY)

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4.3

Container load plans for factory loaded containers Delivery of cargo into Allport OCM CFS

Instructions for factory loaded containers

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Shipping Documentation

Forwarder cargo receipt (FCR) Submission of vendor shipping documents Submission of Vendor Shipping Documents George International Commercial Invoice and packing lists for factory loaded containers Commercial Invoice and packing lists for CFS loaded containers Certificates of Origin GSP Form A Production George International Document compliance Vendor case pack (VCP) quantity Ratio packs and VCP Breakpacks (Boxed orders only) MDLs The last box is a multiple of the VCP Hanging deliveries VCP Box fill and VCP Mixed Cartons Hanging to Boxed conversion

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Packing

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S U P P L I E R S

C O N T E N T S

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7.1 7.2 7.3

Packaging

Boxed Hanging stock Deliveries to nominated reprocessors Boxes (George specified cartons GCX1, GCX2 and GCX3) Sets Label content Production of labels Individual garment labels Multipack labels Refurbishment deliveries

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10.1 10.2 10.3 10.4 Open account Sterling Open account Foreign Inward Bill Letter of Credit 11.1 11.2 11.3 11.4

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8.1 8.2 8.3 8.4 8.5 8.6 8.7

Labelling

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9.1 9.2 9.3 9.4

Vehicle and container loading


Hanging Garments Rope Hanging Garments Boxed Garments Pallet loads

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Finance Foreign suppliers

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Source tagging

Which garments should carry a tag? Where will they be available from? How should the tag be attached to the garment? Metal detection process De Branding Rejected Garments George Inspection manual

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12.1 12.2 1 2 3 4 5 6 7 8 9 10 11

Quality

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Appendices

Contact details Allport Forwarders and Agents Contact details George Distribution centres Approved Packaging Suppliers Barcode label content Packing List Commercial Invoice Container Manifest George BKK Form Certificate of Origin Packing Hanging Stock into Boxes for International Guidelines International Commercial Invoice (example)

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C O N T E N T S

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Introduction
This manual will:

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... and finally: please tear up all previous manuals.
F O B S U P P L I E R S I N T R O D U C T I O N

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You need to: read and make sure you understand the manual. apply the procedures consistently.

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inform you of the essential requirements for delivery of goods into our Distribution Centres (DCs). help you understand the George UK and George International processes. detail the invoicing requirements to ensure correct payments. give you all the necessary names and telephone numbers you will need.

make sure all the members of your team have read and understood the processes outlined in this manual.

to ensure that you have the latest version of the supplier manual, please download this from ediTRACK.

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Supplier Compliance
Deliveries into any of the George distribution centres must comply in whole to the information given in this supplier manual. All deliveries into all distribution centres are monitored and any issues are raised to the Inbound Supply Team. These issues can range from a minor issue such as incorrect delivery notes up to a full refusal for incorrect labels. All issues will be investigated within George and the shipping agents.

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1.2 Non-compliant Issues/Compensation
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1.1 Non-arrivals

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NB: Please note that, for George International deliveries to our partners, we shall get regular feedback from all of our Markets with regards to non-compliant deliveries. We shall review all feedback given with the George UK team, and investigate all issues together.

It is the suppliers responsibility to ensure that a delivery arrives at the Port of origin with correct information and on time. Please see section 4 for further info on handover to Freight Forwarder. If the non-- arrival of stock is due to a supplier issue then the supplier will be contacted. However, if another party is responsible for the DNA e.g. shipping lines or Agents then they will be contacted as necessary. Unless a satisfactory explanation can be given and proof of this reason, a supplier compliance compensation payment may be raised with that supplier (see section 1.3).

NB: Please note that, for George International, all Purchase Orders must be delivered to the local CFS

Once a non-compliant issue has been reported and investigated, a decision will be made on the action to be taken. This is done by the Import Planning Team, Sourcing, Allport Forwarders and the department concerned. The supplier will be informed of the issue and the action that will be taken along with a compensation payment amount via an email. After this email has been sent there will be a period of approximately 4 weeks to appeal against the issue and compensation amount. When an appeal has been made the issue will be put on hold and no invoice will be sent until the issue is resolved. A supplier compliance invoice is no different to any other invoice you may receive from ASDA or George and is to be handled in the same way. The compensation payment will be based on a percentage of the unit cost multiplied by the expected quantity. This is true even if there is only a part issue.

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1.2.1

Appeals Procedure

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1.3 Non-compliant and Accepted Non-compliant Compensation Claim Rates and Charges
Invoicing
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If a supplier wished to appeal against a decision made by the Import Planning and Sourcing team then they should contact the Inbound Supply team in the first instance and not the trading department. Please note, this should be done within the 4 week period following the sending of case details and not upon receipt of the invoice. Please have available a reference to the email sent, a delivery date and a PO Number. You should also quote an invoice number for any claims that have been processed. Adequate evidence must also be provided to support any appeal. This appeal should be made by email. Please note that issues are investigated between the Distribution centre, the department, Allport Forwarders and the Inbound Supply team. The George Trading Managers and Merchandisers are also contacted to confirm these details or for mitigation purposes. Past history is also taken into account before any conclusions are reached.

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All compliance claims will be discussed and the level of compensation agreed before any amount is invoiced. The discussion will be between the supplier, the department, Sourcing and Import Planning Team, depending on the nature of the claim.

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ediTRACK
ediTRACK is a web-based tracking tool that is mandatory for all George Suppliers to use. It tracks the status of Purchase Orders from the raising of the order through to receipt at a George DC. https://george.tactivity.com

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Tools > Order Confirmation > Run 2.1.2 Order Size
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George International ediTRACK site address is: https://georgeglobal.tactivity.com

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2.1

ediTRACK Processes

The Booking Form Process Suppliers will receive all George International Bookings via ediTRACK. All Suppliers will have visibility of Booking Forms awaiting approval through the Supplier Approvals dashboard on the Suppliers homepage in George International ediTRACK. Suppliers will be able to review, accept or reject booking forms. The Order Confirmation

2.1.1

This event is to be used as acceptance of the contract information. It is the dual responsibility of the supplier and the Buyer/Merchandiser to ensure that all details on the order are correct and as agreed. If the information on ediTRACK does not match what has been agreed, the supplier must contact the Buyer/Merchandiser to ask them to make the necessary changes to the contract before the supplier confirms the contract. Suppliers must ensure that the correct factory has been selected. To confirm orders, log on to ediTRACK and select: This will list all the POs that the Department have confirmed and are ready for you to confirm. When an order is placed, and before an SCF is raised, the supplier will need to ensure that each delivery drop of the order will, at least, fit in to one container. If a delivery drop of an order is too large for any one container then this delivery drop will have to be split down by the George Merchandiser so it will fit. This process will need to be completed on confirmation of the order and before an SCF is raised. If you are not using a container freight station (CFS) please work with the merchandiser to ensure that the maximum container fill is achieved. Supplier also needs to check the VCP/MDL is correct before the SCF is submitted.

NB: Please note that, for George International, all Purchase Orders must be delivered to the local CFS

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2.1.3

SCF Procedures Supplier

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NB: Please note that section 2.1.4 is not applicable to George International Purchase Orders
Pre-Shipment Process Non-Regional (Decon) 2.1.5 2.1.6 Pre-Shipment Process Regional
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2.1.4 Refurbishment SCF

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Once the order has been confirmed by the supplier, the next stage is the shipment request (SCF Process). The goods must be produced, counted and have a gold seal approval. The information put on to the SCF screen needs to be the exact unit amount at size level that is going to be shipped and should match exactly what is receipted at the DC when delivered. Changes in quantity must be amended before an SCF is confirmed and if changes are only realised after, the SCF will need to be cancelled and re-raised before a booking with freight forwarder is completed.

If the goods are going via refurbishment when raising the SCF, the VCP and minimum distribution lot (MDL), need to be that of the delivery in to RDC, and NOT the shipping figures. This is so the DCs have the correct information when Allport deliver the goods. The cartons field on the right hand side of the SCF request page needs to show the amount of shipping cartons, this must be done at size level, the total cartons must exactly match to the amount to be shipped and the total quantity by size must be divisible by the VCP.

Once the shipment request has been raised by the Supplier, it is then the responsibility of George to ensure that the critical path timings are met. The Merchandiser is required to check and authorise the SCF request. Once authorised, the Online Authorisation should change to Green and state OK to ship. This is the Suppliers authorisation to ship the goods.

Once the shipment request has been raised by the Supplier, it is then the responsibility of George to ensure that the critical path timings are met. The Merchandiser is required to check and authorise the SCF Request. Once authorised, the Online Authorisation should change to Amber. The Supplier is then required to confirm the Final Regional Split in ediTRACK. This shows the supplier the exact splits that will need to be loaded and is their acceptance of this. Once this has been completed the Online Authorisation will turn to Green and state OK to ship. This is the Suppliers authorisation to book with the shipping agent. The feed to change to green may take up to 6 hours after authorisation.

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2.1.7 Pre-Shipment Process George International


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2.1.9 Loading Procedures 2.1.10 Refurb Loading
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This is the Suppliers authorization to ship the goods. 2.1.8 Rejected SCF

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Once the shipment request has been raised by the Supplier, it is then the responsibility of George International to ensure that the critical path timings are met. The Merchandiser is required to check and authorize the SCF Request. Once authorized, ediTRACK will generate an ASN Number and the ASN Status will turn to Green.

NB: Please note that, for George International, Purchase Orders Online Authorisation does not exist.

If an SCF delivery is rejected by the Merchandiser, the supplier will be advised the reasons why, and the SCF procedure will need to start again. The supplier will then be required to re-raise the shipment request having made the necessary change to coincide with the merchandiser requirements. The supplier will need to know the approximate vessel they want to catch, and allow the necessary time to arrange. The splits will recalculate and may change to the original SCF. An SCF must not be rejected once the goods have been handed over to CFS or delivered direct to pot without authorisation from import Planning.

Once the goods have Green Online Authorisation and are ready for shipment, we require the goods to be consolidated into DC specific loads. The stock must be scheduled for the same W/C delivery date to be able to ship together. If goods are being shipped through a CFS, they do not have to be loaded DC Specific as the CFS will do this operation. Regardless, they have to still be loaded as per Georges specifications (snake style in carton order etc). You must also provide a CLP or load sheet to the agent if the vendor has loaded the container. Allport will provide all information on consolidated loads.

If the goods require refurbishment, then they can be loaded to best utilise the container. Under no circumstances can port direct product be mixed with Refurb product within a container, they must ship separately or go to Allport for consolidation at the port.

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2.1.11 Half Loads/LCL All light loads are to be delivered via CFS. If there is no CFS, then authorisation will need to be given by Import planning

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2.1.12 Delivery Numbers and Regional Split Letters

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The supplier must always give the overseas agents the delivery numbers when dealing with goods ready for shipment. It is imperative that all communication between the supplier and the agent has the delivery number and Regional Split Letter (if Regional) quoted alongside the purchase order number. This detail must be advised on all paperwork (packing list and Invoice etc). If there is an instance where there are several delivery drops, all shipping in the same week, then the B/L also needs to reflect what delivery number and/or Regional Split Letter has been loaded in to which container. This will enable Allport to update the correct shipping details, against the correct delivery drop, in FCL, which in turn feeds through the information to the right track in ediTRACK.

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Shipping Instructions
3.1
3.1.1

SCF Shipment Request and Merchandiser Confirmation


Allport Ocean Cargo Management

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3.1.3 SCF Timings CFS Loads -18 to -14 days Latest -12 days SCF sign off with George (Merchandiser to sign off as soon as received) SCF On-line Authorisation in Lima (Allow 48 hrs from SCF sign off to approval) Latest -10 days -10 days -8 to -5 days 0 days CFS vs CY Final opportunity to revise booking Vessel departs
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3.1.2 Supplier Makes SCF request

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The Allport OCM is responsible for managing the George supply chain from point of approved SCF Merchandiser Confirmation through to despatch of goods on-board the export ocean vessel. They are required to update the George ediTRACK system with pre-shipment and shipment information.

It is your responsibility to ensure that a SCF Shipment Request and approved SCF Merchandiser Confirmation is complete within the George ediTRACK system before a cargo booking is made with the Allport OCM. Please allow 24-48 hours after approval before completing booking.

NB: Please note that for George International Purchase Orders the Cargo Booking will be made automatically from the information that is entered in to the SCF Request.

Therefore there is no requirement for the Supplier to contact Allport OCM for George International Purchase Orders only

Your SCF Shipment Request should be completed within the George ediTRACK system no later than 14 days prior to the planned vessel ETD date. Timelines for SCF Sign off to ETD.

Origin Booked (Cannot be origin booked until Lima approved)

Delivery to CFS (Based on allocated booking day)

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Factory Loads -18 to -14 days Latest -12 days SCF sign off with George (Merchandiser to sign off as soon as received) SCF On-line Authorisation in Lima (Allow 48 hrs from SCF sign off to approval) Origin Booked (Cannot be origin booked until Lima approved) Empty Container delivered to Factory Delivery to Port Vessel departs

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Latest -14 days Latest -12 days -11 to -5 days 0 days Super CFS Loads (Istanbul, Colombo, Chittagong, Yantian and Shanghai) GREEN QC Status Suppliers Latest -15 days -14 to -11 days Latest -10 days Latest -8 days -7 to -5 days 0 days CFS Loads Latest -13 days -12 to -9 days Latest -8 days Latest -5 days 0 days
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Latest -10 days Latest -7 days -7 to -5 days 0 days 3.1.4 George International CFS Delivery Latest -19 days -18 to -15 days

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Super CFS Loads (Istanbul, Colombo, Chittagong, Yantian and Shanghai) RED or AMBER QC Status Suppliers SCF Request Raised SCF/Cargo Booking sign off with George (Merchandiser to sign off as soon as received) ASN Generated Delivery to CFS QC Operations Vessel Departs

SCF Request Raised SCF/Cargo Booking sign off with George (Merchandiser to sign off as soon as received) ASN Generated Delivery to CFS QC Operations Vessel Departs

SCF Request Raised SCF/Cargo Booking sign off with George (Merchandiser to sign off as soon as received) ASN Generated Delivery to CFS Vessel Departs

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3.1.5

OCM Cargo Booking rejected

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3.1.7 Confirming Regional Splits 3.1.8 SCF Responsibility

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3.1.6 Sailing Schedule

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The Allport OCM will reject any cargo bookings made if an approved SCF Merchandise Confirmation has not been completed in the George ediTRACK system and fed through to Lima via to show online authorisation. No containers will be released or cargo accepted by the Allport OCM until this is complete.

NB: Please note for George International Purchase Orders, the Cargo Booking is made automatically from the information entered by the Supplier in to the SCF Request. The Supplier is not required to contact the Allport OCM to make the Cargo Booking for George International Orders only.

You will be issued with a rolling 4-week sailing schedule every week by the Allport OCM. This will outline the vessel schedules including the cut off dates for either delivery of the cargo to the port or the relevant Allport OCM Consolidated Freight Station (CFS). The ETD entered on the SCF should be the w/c date, Allport will decide which vessel the container actually ships on.

Regional only The full quantity commitment of purchase orders with a refurb code of NR (Non refurb stock) will be split by George systems, across the three regional DCs. Once your SCF request has been confirmed by the relevant George Merchandiser, the system will run its routing decisions and the PO splits will be outlined in ediTRACK. You will need to re-enter the ediTRACK system and confirm the splits. Only upon your confirmation will you proceed to the authorisation stage.

It is your responsibility to ensure that the correct SCF process is followed at all times. Any late shipments due to non-compliance will be at your liability.

3.2

Booking Requirements

3.2.1

SCF Approval

Upon receipt of an approved SCF Merchandise Confirmation, allow 2448 hours before bookings should be placed to allow feeds to Lima and for Allport OCM to accept.

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3.2.4 George Loading Rules Compliant 3.2.5 Container Selection 3.2.6 Minimum CY/CY requirements
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3.2.2 SCF differs from Booking 3.2.3 Nominated Vessel
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NB: Please note for George International Purchase Orders, the Cargo Booking is made automatically from the information entered by the Supplier in to the SCF Request. The Supplier is not required to contact the Allport OCM to make the Cargo Booking for George International Orders only.

Should a booking be placed with differing information from what was approved in the SCF Merchandise Confirmation, you must advise the Allport OCM of the reason(s). Bookings will not be accepted until the SCF matches the goods sailing details.

Please note that whilst you will indicate a proposed vessel sailing within the SCF Shipment Request, the Allport OCM will select the most appropriate nominated carriers vessel which may differ. You will be informed of the nominated vessel sailing upon placement of booking.

At the time bookings are placed with the Allport OCM for boxed product, the cube of the booked cargo will be reviewed by the Allport OCM and compared with the George container fill and equipment guidelines. The booked cargo will be reviewed by the Allport OCM to ensure that it is compliant to the George loading rules as outlined in section 4.

Should your booking meet the required minimum cube/fill target for boxed products as per the loading rules in section 4 and is compliant to the packing rules as per section 7, the Allport OCM will advise how many & type of container equipment that will be released to you.

Should your booking not meet the minimum requirements or cannot be loaded as a compliant CY/CY when the loading rules have been applied as outlined in section 7, you will be instructed to deliver your cargo into the relevant Allport OCM CFS.

NB: Please note that, for George International, all Purchase Orders must be delivered to the local CFS

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3.2.7

Cargo Booking Forms

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3.2.8 Information incorrect or missing 3.2.9 Authorisation 3.2.10 Booking rejection notification 3.2.11 Shipping Order
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> Number of shipping cartons by PO/Item > Number of pieces by PO/Item > Cube by PO/Item > Gross weight by PO/Item > Intended Handover Date/Cargo Ready Date

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Bookings should be made with the Allport OCM by using a standardised booking form (see appendix 2 for an example. Please contact your relevant Allport OCM for the local version). The detail required within this form consists of the basic shipping instructions, however there will also be a requirement to advise the following information by Purchase Order/Item:

Please note that the Item quoted must be the WalMart Item number, and not the SKU number. For ratio pack products, the ratio pack item number only is required.

NB: Section 3.2.7 is not applicable to George International Purchase Order

Any booking form received with missing or incorrect information may be rejected which subsequently may cause delays in shipment of the product. Upon receipt of the completed booking form, the Allport OCM will enter the details into the George ediTRACK system.

The Allport OCM is under strict instructions to only release empty container equipment or accept cargo into the relevant CFS (i.e. release a Shipping Order) once George have authorised the confirmed booked shipping schedule and quantities per PO/Item via the ediTRACK system. Authorisation will be automatic if the booking made matches the approved SCF Merchandiser Confirmation.

Any booking rejections by George will be notified to you by the Allport OCM with the reason why and the action required.

Upon receipt of booking authorisation, the Allport OCM will release the Shipping Order to you.

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Factory loaded Shipments (CY/CY)


4.1 Factory Loaded Shipments

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4.1.3 CBM requirement for FCL - Hanging

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4.1.1 CBM requirement for FCL - Boxed 4.1.2 CBM requirement for FCL - Debox Refurb

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The Allport OCM will release containers for factory loading shipments. The OCM withholds the right to reject a requested factory load in favour of a CFS delivery should the cargo intended to ship not meet the minimum Utilisation requirements which are as follows:

40ft standard Containers (all Boxed Direct product George Cartons) The minimum container utilisation requirement is 85%. This is a minimum CBM requirement and not a unit volume measurement. This is worked out based on the Max of 67 CBM for a standard 40ft container. The minimum requirement is 85% this means the minimum CBM requirement of the shipment load is to be 57cbm (no less). This is related to all George POs using the George standard cartons ref GCX1 and GCX2.

40ft standard Containers (all Debox Refurb product unspecified Cartons) The minimum container requirement is 85% fill of the maximum no of units that can fill a 40ft standard container. This is a minimum unit volume requirement and not a CBM requirement measurement. This is worked out based on the Maximum no of cartons that can fit into a 40ft container based on the dimensions of the unspecified cartons. This is related to all George POs using the debox refurb unspecified cartons with various dimensions.

GOH 40ft HC Containers (All Hanging Product) The minimum container fill requirement is 85% fill. This is calculated from the GOH Load Guides issued by Origin Ports (Allport) for the related product types. This is related to all George POs raised as hanging delivery & using 40FT HC GOH Containers.

4.2

Acceptance of Container Equipment

4.2.1

Equipment Check

Upon receipt of the empty container at your premises, it is your responsibility to check the equipment is the correct size and fit for purpose. This includes No damage or dirt to/on the floor of the container No disfigurations of the container No holes in the container this can be checked by carrying out a light test.

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4.2.2

Hanging Frames

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Cargo Type PO UK Destination NR No Refurb Non-Refurbishment R1 R2 Adult Refurbishment Kids Refurbishment Darlington Darlington All Other Processor 4.3.2 Cargo Loading Compliance Boxed cargo is not to be loaded with Hanging cargo
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4.2.3 Incorrect Equipment

For Hanging Garment containers, the Allport OCM will instruct the nominated George fabricator to prepare a container with the necessary frame build and equipment prior to delivery to your premises.

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Should you receive incorrect equipment or container equipment of an unsatisfactory condition, or a hanging garment container that is not prepared in a satisfactory condition, you should contact the allport OCM immediately.

4.3

Instructions for Factory Loaded Containers

4.3.1

Cargo Types

Cargo types can be identified from the Load Type field in the LIMA PO, and are defined as follows: PO Load Type Field

Lymedale Brackmills NE Clothing (Washington) Decon (Teesport Boxed) Decon (Darlington Hanging)

Nominated UK Processor

It is your responsibility to ensure that each individual container loaded is compliant in accordance with the following rules: All cargo loaded is the same cargo type i.e. Non-Refurbishment, Refurbishment or specialist processor are not to be mixed together All cargo loaded has the same UK Delivery Destination i.e. Brackmills DC cargo is not loaded with Lymedale DC cargo All cargo loaded has either the same, or consecutive, UK Week Commencing Delivery Dates.

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4.3.3

Allport Load Plan Guidance

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4.3.7 Container Load Plan 4.3.8 Ontime delivery 4.3.9 Non-Compliant charges
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4.3.4 Snake Loading 4.3.5 Safe and Secure Loading 4.3.6 Wet or Damaged Cargo

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The Allport OCM will provide guidance if required on producing a load plan of booked cargo to ensure that you are compliant to the above rules, however please note that it is your responsibility to ensure that the service requirements are met. Any non-compliance for failure to adhere to the outlined rules will be for your account.

Purchase Orders must be snake loaded in accordance with the requirements as outlined in the George Supplier Manual.

It is your responsibility to ensure that all cargo is loaded in a safe and secure manner in order to meet EU Health & Safety regulations. This includes taking preventative steps to avoid movement within loaded containers, i.e. using dunnage or netting for cargo to avoid movement in transit.

It is your responsibility to ensure that any wet or damaged cargo loaded is notified to the Allport OCM. The Allport OCM must be notified and supporting pictures and details sent as evidence. No cargo that is wet or damaged will be shipped without approval from George.

Upon completion of container loading, you must ensure that a copy of the container load plan is secured within the inside of the container door, before closing and sealing the container.

It is your responsibility to ensure that the loaded and sealed container is delivered to the carriers CY terminal before the closing deadline of the booked vessel.

Failure to comply with any of the above loading requirements may result in any additional charges incurred being charged by George to your account.

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4.4
4.4.1

Container Load Plans for Factory Loaded Containers


Container Manifest

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4.4.3 Container Seal 4.4.4 Problems with Manifest details

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4.4.2 Providing correct information

Within 48 hours of the stuffing on the container, you must provide a full detailed container manifest/packing list to the Allport OCM.

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You must provide a breakdown by container number, of the following information: Number of shipping (outer) cartons per PO/Item Number of pieces per PO/Item Cube by PO/Item Gross weight by PO/Item Position of cargo within the container by PO/Item*
*Note: Load position 1 = the first PO/Item loaded at the head of the container, with the highest load position being the last PO/Item loaded at the doors of the container.

Please note that the Item quoted must be the WalMart Item number, and not the SKU number.

You must also provide the container seal number used when the doors of the container were closed. This seal number will be checked against the documentation upon receipt into the George distribution centre to ensure that the container has not been tampered with in transit.

Should you be unable to provide a container manifest/packing list within 48 hours, you must advise the reason to the Allport OCM to inform George via the ediTRACK system.

4.5

Delivery of cargo into Allport OCM CFS

4.5.1

Cargo Acceptance

The Allport OCM will only accept cargo into the CFS subject to section 4.1. 4.5.2 Cargo Booking Arrangements

All cargo must be delivered into the Allport OCM CFS prior to the advised CFS cut off date that will be supplied to the vendor upon acceptance of booking within normal working hours. Prior arrangement may be made with the Allport OCM to accept cargo outside of normal working hours, however this must be done in advance.

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4.5.3

Supplier requirements at CFS

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4.5.6 Dock Receipt 4.5.7 Damaged or Wet
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4.5.4 Supplier requirements at CFS 4.5.5 Supplier requirements at CFS

It is your responsibility to ensure that all cargo delivered into the Allport OCM CFS is compliant with the George packaging requirements as outlined in the George Supplier Manual .

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It is your responsibility to ensure that cargo is delivered into the CFS sorted by Purchase order/Item. Sorting performed by the Allport OCM due to noncompliance with this instruction will be charged to your account as detailed on the Description sheet in the George Local Charges Tariff.

It is your responsibility to ensure that labour is supplied to unloaded cargo when delivered to the CFS in sorted order. Unloading performed by the Allport OCM due to non-compliance with this instruction will be charged to your account as detailed on the Description sheet in the George Local Charges Tariff.

The Allport OCM will issue a 'Dock Receipt' (or the equivalent local CFS control document) to you upon receipt of the cargo.

Any cargo received damaged, wet or otherwise in a less than satisfactory condition will be claused when issuing cargo receipt documentation to you. In any such instance, details will be sent to George with photographic evidence where required. George will decide whether to continue with the shipment or take corrective action.

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Shipping Documentation
5.1
5.1.1

Forwarder Cargo Receipt (FCR)


Draft FCR in 24hrs

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Notify Party Allport Limited Allport House Princes Street Northam Southampton Hampshire, SO14 5RP United Kingdom 5.1.3 FCR Details 5.1.4 FCR Details 5.1.5 FCR Details
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5.1.2 FCR Details FCR documentation will be made as follows with no exceptions: Shipper Name of Vendor * Consignee ASDA Stores Limited ASDA House Southbank Great Wilson Street Leeds, LS11 5AD United Kingdom

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Within 24 hours of the vessel sailing, the Allport OCM will provide a draft copy of the FCR to you for immediate confirmation.

*Please note that in the shipper section of the FCR documentation, no factory name or other party is applicable

Any request to make out Allport FCRs different to the above will be rejected, including requests for the FCR to be made out To Order.

FCRs will only be dated in accordance with the on board date of the vessel. Under no circumstances will FCRs be backdated. The Cargo Receiving Date will be noted on the FCR.

For all containers loaded at your premises, the FCR will be marked as 'shippers load, stowage and count'.

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5.1.6

FCR Details

Any remarks on the condition of cargo received by the Allport OCM CFS as stipulated on the cargo receipt documents will be marked on the FCR.

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Packing List (as per section 9.3 & 9.4) Certificate of Origin (if applicable) GSP Form A (if applicable)

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5.1.7 FCR Fee

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A document fee of US$12.50 will be levied per vessel sailing by the Allport OCM to cover the cost of courier fees for your documents.

5.2

Submission of Vendor Shipping Documents

5.2.1

Submission of Documents

Within 3 working days after the departure of the vessel, you must submit the following documents to the Allport OCM:

Document

Original

Copy

Commercial Invoice (as per section 9.3 & 9.4)

Export License (if applicable)

Container Load Plan (if CY/CY) FCR Document

5.2.2

In exchange for the above documentation, and upon settlement of all outstanding applicable FOB charges, the Allport OCM will provide you with one original and one copy FCR. 5.2.3 FCR Document

Please note that no original FCR will be issued until receipt of all required documents and settlement of all outstanding applicable FOB charges. 5.2.4 Delays to Documents

You must ensure that you provide the Allport OCM of any reasons for the delay should the documents not be available to submit within the outlined timescale.

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5.3 Submission of Vendor Shipping Documents George International


5.3.1 Upon delivery of the cargo to the CFS you must handover the following documents to the Allport OCM: Document Original Copy

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5.3.2 5.3.3

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Commercial Invoice (as per section 5.5) Packing List (as per section 5.5) GSP Form A (if applicable)

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No cargo will be accepted in to the CFS without handover of the outlined documents. Please note that you do not need to produce Certificates of Origin for George International cargo.

Upon vessel departure and settlement of all outstanding FOB charges, the Allport OCM will provide you with one original and one copy FCR Document.

Please note that no original FCR will be issued until receipt of all required documents and settlement of all outstanding applicable FOB charges

5.4

Commercial Invoice & Packing Lists for Factory Loaded Containers (CY/CY)

5.4.1

Commercial Invoice per PO/Hit/Split

To allow George the required flexibility when it comes to UK import customs clearance you are required to produce an individual commercial invoice per PO/Hit/Split i.e. one invoice per PO per container. 5.4.2 Multiple POs per Commercial Invoice

It is permitted for commercial invoices and packing lists raised for CY/CY shipments at container level to contain multiple purchase order/item details.

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5.4.3

Duty Code (HTS Code)

The HTS (Commodity) Code applicable for each product type must be shown on either the commercial invoice or packing list.

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Gender e.g. male/female UK Size Breakdown Accessories (e.g. Hats & Bags) Fabric must be stated 5.4.5 Buying Commission
F O B S U P P L I E R S S H I P P I N G D O C U M E N TAT I O N

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5.4.4 Product Description for Commercial Invoice Clothing Garment Type e.g. Trousers Gender e.g. male/female Fabric e.g. 100% cotton Age or size breakdown Composition e.g. knitted/woven Footwear Style e.g. trainer/slipper

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A description of the goods should be added to the invoice, detailing the below specifics of the item:

Composition of upper and composition of sole. NB 'other' is acceptable

not

The above outlines the minimum in terms of description of product which is acceptable.

If you have agreed a Buying Commission rate with George, you must ensure that the Buying Commission value is detailed clearly on the shipping invoice. There are two ways of doing this: 1 If Buying Commission is charged separately you must state on the invoice 'Buying commission charged separately at _%' 2 If Buying Commission is charged on the shipping invoice you must clearly break down the invoice value and indicate the value of the goods and the value of Buying commission.

* Where possible please express the Buying commission as a percentage [%] as well as the value.

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5.5
5.5.1
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Commercial Invoice & Packing Lists for CFS Loaded Containers (CFS/CY)
Commercial Invoice & Packing List Details

I N T E R N AT I O N A L

I N T E R N AT I O N A L

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5.5.3 Duty Code (HTS Code) 5.5.4 Examples of Paperwork

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5.5.2 Manifest Confirmation

To allow George the required flexibility when it comes to UK import customs clearance, you are required to produce an individual original commercial invoice & packing list per PO/CONTAINER split for any CFS Loaded Containers. For example, if PO 12345-1 totalling 9,000 pieces is delivered into a CFS and loaded equally into three separate containers by the Allport OCM as instructed to by George, then three individual commercial invoices & packing lists, each representing 3,000 pieces per container (splits A, B and C), are required.

NB: Please note that for George International one Commercial Invoice and Packing List are required per Sales Order.

Upon stuffing of the containers at the CFS, the Allport OCM will confirm the manifest details to allow creation of the commercial invoice & packing lists used for export.

NB: Not applicable for George International Purchase Orders. The Commercial Invoice and Packing List must be handed over to the Allport OCM at time of CFS delivery.

The HTS (Commodity) Code for each garment must be shown on either the commercial invoice or packing list. A description of the goods should be included as per outlined in section 9.3.4.

Commercial Invoice & Packing List should be completed as per Appendix 3. These examples should be considered as templates from which vendors should create these documents.

5.6

Certificates of Origin

5.6.1

One Origin Certificate per Order Drop

Where certificates of origin are applicable, you are required to produce only one original certificate per purchase order/drop, unlike commercial invoices & packing lists as outlined in section 9.3 and 9.4. However you will also need to provide copies for any subsequent containers that contain the purchase order/drop.

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5.6.4 Certificate of Origin Detail You must ensure that: Cover sheets must be issued per vessel Certificate of Origin Detail An overall total unit quantity must be detailed 5.6.5
I N T E R N AT I O N A L

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5.6.2 Certificate of Origin Details PO Number 5.6.3 Certificate of Origin Detail
S U P P L I E R S S H I P P I N G

For example, if PO 12345-1 totalling 9,000 pieces is delivered into a CFS and loaded equally into three separate containers by the Allport OCM as instructed to by George, you will be required to only produce one original certificate of origin along with two copies (please refer to section 9.5.3)

version 8.1 November 2011

You must ensure that the original certificate of origin has the following details marked on it: Commercial Invoice numbers for all POs that the certificate covers Container Number(s) for all POs that the certificate covers Total number of pieces per commercial invoice that the certificate covers

Where it is not possible to detail all of the above within the Certificate of Origin itself, a cover sheet will be accepted. This should be submitted where appropriate with the C of O to the Allport OCM. (Please see appendix 4 for C of O cover sheet example).

The PO Format must be the full PO, inclusive of PO/Hit/Split eg. 12345-6-A

When handing over the documents to the Allport OCM, you must ensure that the following is actioned: The original certificate of origin is attached to the first commercial invoice listed on the document Copies of the original certificate of origin is subsequently then attached to each subsequent commercial invoice listed on the document.

NB: No Certificates of Origin are required for George International Purchase Orders. Please refer to section 5.7 relating to GSP Form A Certificates

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5.7
I N T E R N AT I O N A L

GSP Form A Production George International

5.7.1 The GSP Form A Certificate


GSP Form A Certificates must be issued and handed over to the Allport OCM if the cargo is shipping from and to the origins/destinations listed in the following table: To (Destination) Non-European Union:

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New Zealand Norway Czech Republic Denmark Estonia Poland Russian Federation Portugal Germany Greece Romania Slovakia Switzerland Liechtenstein Turkey Finland France Slovenia Spain United States of America Hungary Ireland Italy Sweden

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From (Origin) European Union: India Australia Belarus Austria Latvia Pakistan Belgium Bulgaria Cyprus Bangladesh Sri Lanka Canada Japan Malta

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Lithuania Luxembourg

Netherlands

United Kingdom

5.7.2

GSP Form

Only one GSP Form A certificate should be issued by the supplier covering the entire quantity destined for any country listed above.

5.7.3 GSP Form consignment


The GSP Form A should be consigned to George Clothing Ltd in the UK.

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5.8
5.8.1

Document Compliance
Document Compliance

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F O B S U P P L I E R S S H I P P I N G D O C U M E N TAT I O N

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5.8.2 Document Compliance 5.8.3 Document Compliance

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Failure to comply with the required documentation process could result in potential delays in UK clearance and onward delivery.

The Allport OCM may reject any paperwork that they deem is incorrect and no Allport FCR will be exchanged.

It is your responsibility to ensure that all documentation is created correctly and any delays or expenses for failure to follow this requirement, will be for your account.

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Packing
All deliveries need to follow this specification. If the specification is not followed you may be charged for re-packing or your delivery may be rejected.

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Merchandiser updates booking form and sends back to supplier

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6.1 Vendor Case Pack (VCP) quantity
Mock up set/ carton to check proposed VCP

version 8.1 November 2011

Booking Form Received

Send revised/ suggested VCP to Merchandiser

VCP correct?

Note: for bulk boxed orders, check the VCP is at Size level

At Contract stage, check VCP as per booking Form

At Packing stage, ensure sets/cartons are packed as per VCP

The definition of a Vendor Case Pack (VCP) is the number of selling units which will be sent in one box, or in one hanging set. For all lines, the suppliers should check the proposed VCPs on the booking form by mocking up a hanging set or carton. Based on the findings the supplier must either confirm the VCP or send the revised VCPs. Take into consideration the total weight of the carton/set when reviewing the VCP. The systems are to be then set up as per the agreed VCP at Booking stage.

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At packing stage, you must adhere to the VCP that was agreed at the booking stage. This applies for all subsequent deliveries.

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6.3 Breakpacks (Boxed orders only)
The VCP is the number of ratio packs in the carton.
VCP = 3 Items in ratio pack = 6 Ratio packs in carton = 3 Selling Items = 18

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Failure to comply with the above could result in: Delivery Failure Shipment delays Ordering of new labels

If you have any queries regarding the VCP, contact the department merchandiser.

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Failure to conform will force us to refuse your delivery and raise a Supplier Compliance issue against you. See below for specific VCP guidelines for Boxed and Hanging deliveries.

6.2

Ratio packs

Ratio packs (also described as prepacks) are packs of mixed sizes determined by the Merchandiser for initial distribution. A ratio pack has a VCP of 1.

A breakpack is a carton containing more than one ratio pack in a carton.

Breakpacks are to be used if you can pack more than one ratio pack into a carton.

VCP = 2 Items in ratio pack = 6 Ratio packs in carton = 2 Selling Items = 12

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6.4

MDLs

MDLs (warehouse packs) are packs of the same sizes that have been combined together for picking and shipping efficiency.

I N T E R N AT I O N A L

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6.5 The last box is a multiple of the VCP 6.6 Hanging deliveries VCP
The VCP for a ratio hanging delivery is 1.
S U P P L I E R S P A C K I N G

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x 10 Multipack

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In store the packs are broken down and garments are sold individually. For example: If the MDL is 3, you will pack 3 of the same sized units into one bag before packing into a carton.

Pack multiples

10 pack multiples of 3 ties No. of selling units = 30 VCP quantity = 30

A multipack is a pack of same sizes, however, it is not broken down in store and is sold as a pack containing more than one item the 3-pack set of tops is one selling unit.

The VCP of a delivery of (a) multipacks or (b) pack multiples is equal to the total number of selling units in each outer carton.

NB: Section 6.4 is not applicable to George International Purchase Orders

You must only deliver full boxes and sets which means the delivery quantity must be a multiple of the VCP. We will not accept part boxes/sets. We will refuse them at the DCs and raise a Supplier Compliance issue against you.

The VCP for bulk deliveries is the number of selling units in the set. The VCP is the same for all Sizes.

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At booking stage, you must mock up the proposed VCP, and confirm that it is suitable for shipment. The supplier must check that the VCP is not too large, as this could lead to quality issues and hanger breakage.

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6.7 Boxed deliveries VCP 6.8 Mixed Cartons 6.9
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6.6.1 Warehouse Packs (MDL) Drop loops

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For more guidance on Hanging, please contact Gareth Hall in the sourcing department for the full guide to be emailed to you: gareth.hall@asda.co.uk

For Hanging orders, if the system is set up for a Warehouse Pack (MDL) of 2, you must use a Yellow Drop Loop. The Yellow Drop loop signals that they are to be sold as two separate items. You must use yellow drop loops for items that are to be sold individually in store. You must use black drop loops for items that are to be sold as a 2-part set or 2 for 1 in store. This will be reflected on ediTRACK.

Please remember weight restrictions on Hanging sets. They can be no more than 13kg once cable tied together.

GCX1 cartons should always be the primary choice when selecting cartons. GCX2 are to only be used as an alternative option if a GCX1 is not suitable. Cartons should be packed to their maximum capacity. This must be tested at Booking Stage, and confirmed/or amended back to the George Merchandiser. On Boxed orders for Bulk shipments, VCP should be specific to each size. If VCP is not set at size level, it can create partially-filled cartons, resulting in cartons to collapse, or over filled cartons can cause creasing and the cartons to bulge. All of these can result in refusal at the Distribution Centre.

We will not accept mixed boxes. We will reject the delivery in this instance.

Hanging to Boxed conversion

All hanging stock must be boxed for George International. Instructions on converting hanging stock to boxed can be found in Appendix 10.

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Packaging
This section describes the packaging method to be used for delivery of product into our Distribution Centres and nominated reprocessors. It is our policy to minimise packaging waste, therefore it is important that you comply with these specifications and do not use any additional, unnecessary packaging. Suppliers who do not comply with these specification may have the delivery refused or reprocessed and will be liable for any charges incurred.

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Exterior face: Exterior wave: Central nerve: Interior wave: Interior face: KRAFT FLUTING SQ FLUTING FLUTING SQ KRAFT - 180gr. - 180gr. (wave B) - 140gr. - 180gr. (wave C) - 180gr. Description double double DD KRAFT FLUTING K F FLUTING SEMIQ SQ small wave medium wave B C
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7.1
7.1.1 Carton Specification

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Boxed Stock (Deliveries to Distribution Centres)

All boxed stock (whether delivered direct to a George Clothing DC or via a freight forwarder) must comply with the specifications required. All cartons used for George product can be manufactured by a carton supplier of your choice but must comply with the following carton specifications: The type cardboard corrugated: DD (double wave) (two faces, more a smooth, more two waved ones)

The total weight must be between: 925 975gr./m2 The different layers must be bonded with glue of vegetable origin (12gr./m2 approx.)

Two faces, more one interior smooth, more two waves.

Wood pulp 100% Recyclated paper & wood pulp Recyclated paper with 65% of wood

Thickness G 3mm approx. Thickness G 4mm approx.

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Poor quality cartons may cause loads to collapse which will result in refusal by our DC. No metal staples are to be used in the carton construction.

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GCX3* 600 290 200
GCX1 Std size box. (must be used where possible) GCX2 Used only if the weight of a full GCX1 exceeds 15kg, or for awkward shaped product. *GCX3 A Clip Strip only box do not use for any other product.

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External Carton dimensions Length (mm) 600 Width (mm) 290 Height (mm) 390 GCX1 GCX2 400 290 390 Length (mm) 970 600 Width (mm) 570 560 unspecified Height (mm) 200 1020 GCX4 GCX5 GCX6
S U P P L I E R S P A C K A G I N G

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The carton must have a figure of eight perforation panel (see page 13 for details and positioning of this panel) There must be no George Logo and any Supplier shipping marks on the cartons all the information required is on the box end labels. There must be no ASDA House address details as shipping markings on any of the cartons.

Figure of 8 perforated area

For George International Shipments the following carton can be used in addition to the above:

Please refer to Appendix 10 for further clarification on usage of the International Box Sizes

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- L L OO GG I I SS T T II C C
S

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H H A A N N D D BB OO O O K K
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GCX1

GCX2

GCX3

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BO X LA END BE L

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George International Additional Carton Sizes
George International Additional Carton Sizes
BO X LA END BE L

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1020mm

GCX4

GCX5

200mm

57

0m

97

0m

56

0m

60

0m

Figure of 8 Figure of 8 perforated area

290 mm

perforated area

45 mm 160 mm

390 mm

300 mm

140 mm 45 mm

35 mm

220 mm

35 mm

Thumb tab to ease opening


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Thumb tab to ease opening

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7.1.4 Non Ratio packs (bulk/replenishment)
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7.1.3 Ratio packs

Do not underfill or overfill the selected carton (Please contact your merchandiser if your VCP is incorrect) Boxes must be securely sealed with self-adhesive vinyl tape. The outer flaps at the top and bottom must NOT overlap, please ensure that these butt together. Carton weight should NOT exceed 15kg or be lighter than 4kg. Cartons MUST be able to withstand a load capacity of 75kg. (If you plan to load in excess of 6 cartons high, amend load capacity accordingly). Cartons should not be Damaged, Crushed or Bulge. The perforation needs to be easily broken but should withstand transport strain. Do not Shrink Wrap or use Carton Straps. The Box End Label must be attached to the opposite end of the perforated area (as shown in illustration on opposite page). Do not use slash boards on the top or the bottom. Cartons are opened through the perforated front. No individual garment bags are required in a ratio pack (only individually bag garments that may snag or mark). You may pack more than one full Ratio Pack into the bulk carton, as long as the total carton weight does not exceed 15kg. Always minimise the number of cartons used and optimise fill. This is called a breakpack (see section 6.3) Maximum packed weight =15 kilos. Top and tail each ratio pack to create even load. Do not under fill or over fill. Fold the garment, where appropriate, to minimise creasing. Where the merchandiser has specified an MDL (Minimum Delivery Lot, also referred to as a warehouse pack) you must pack that quantity together in a polythene bag. Where stock is bulk packed for replenishment (not in ratio packs you must individually bag each garment in a 25 micron polythene (LDPE) bag. Where the garment is on a hanger you must ensure the hanger is contained within the bag.

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If you have any doubt you must contact your garment technologist.

If you have any doubt you must contact your garment technologist.

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7.2

Hanging Deliveries (Stock that arrives into our Distribution Centres as Hanging) Use the hanger as specified on the packaging & presentation sheet

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The whole hook must be free from contact with polythene. Bags MUST be tape sealed or heat sealed at the bottom. Barcode on POS ticket must face out
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7.2.1 Individual garment Shrouds

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Individual polythene bags for garments should only be used for the following types of product: Sleeveless garments e.g. strappy tops White garments Delicate fabrics (those that may snag, shred, moult or mark)

For more guidance on Individual Shrouding, please contact Gareth Hall in the sourcing department for the full guide to be emailed to you: gareth.hall@asda.co.uk Individual polythene bags to be made from 25 micron (100 gauge) LDPE. Shroud size should fit the product without excessive waste. Individual bags must not rise above the plastic part of the hanger.

The length of the shroud must extend at least 50mm and no more than 100mm below the bottom of the garment. Bar code on POS ticket must face out to enable scanning. Ensure POS ticket is visible from the front of the garment.

Minimum: 50 mm Maximum: 100 mm

IF YOU ARE IN DOUBT YOU MUST CONTACT THE BUYING TEAM OR GARMENT TECHNOLOGIST. NO OTHER HANGING PRODUCT IS TO BE INDIVIDUALLY SHROUDED WITHOUT PRIOR WRITTEN APPROVAL

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7.2.2

Drop Loops

Drop loop sets

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Two or three part sets Garments should only be individually shrouded if they are inline with our instructions in 7.2.1. If the garments need to be individually shrouded, then 1 shroud should be placed over both units.
F O B S U P P L I E R S P A C K A G I N G

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Where the merchandiser has specified the MDL (Minimum Distribution Lot) Warehouse Pack as 2 you must hang the garments together using a yellow drop loop. If the garment requires individual shrouding (as per the instructions in 7.2.1), then only one shroud is to be placed over the 2 drop looped garments.

For more guidance on Individual Shrouding, please contact Gareth Hall in the sourcing department for the full guide to be emailed to you: gareth.hall@asda.co.uk Yellow drop loop

For 2 or 3 part sets (i.e. for product that has more than one garment sold as one piece), hang the product together using a Black drop loop. Black drop loop

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7.2.3

Overbag Application for VCPs

Individually Bagged Garments (Whites, Sleeveless & Delicates)

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bag 1
1/50

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Non Individually Bagged Garments You will, therefore, require 50 overbags and 2 set labels Bag 1 requires a set label stating 1 to 50 The last set requires a set label stating 50 of 50 bag 50 7.2.4
S U P P L I E R S P A C K A G I N G

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All sets MUST be cable tied into the correct VCP quantity, then a Master Overbag is placed over the FIRST and LAST set of each size ONLY. The Set label is then placed on these Overbagged Sets.

All sets MUST be cable tied into the correct VCP quantity, then a Master overbag placed over EVERY set. The set label is to be placed on the FIRST and LAST set of each size only.

The following is an example of how a label should be marked Garment is size 14 and you have a VCP of 10: Total Quantity 500 units

Ratio Packs (packs which contain specified mixed sizes)

No individual shrouds are required on ratio pack product (if you feel that the garment may snag or mark, please contact your garment technologist for prior written approval). Drop loops may be used on ratio packs to increase container load and DC storage efficiency. If drop loops used in ratio packs, any two sizes may be hung together. Set labels do not change with drop loops.

50/50

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Tie ratio pack together using plastic cable ties around the neck of the hanger hook. (Cable tie ends should be no more than 8cm long when tied).

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Each VCP/Ratio Pack must weigh no more than 13 kilos.

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General Requirements DO NOT use elastic bands to tie sets together.

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Label all Ratio Packs with Prepack and 'New Product' labels on the left hand side (as worn).

Cable tie ends should be no more than 8cm when tied. Cable Ties must be ordered to fit the set. Do Not cut longer cable ties down, as the ends can become sharp causing a Health and Safety risk.

Quality of bags should be 25 micron (100 gauge) polythene (LDPE). Over bags should be either be: Tape Sealed at the bottom Heat Sealed at the bottom Pulled up from the bottom, tied in a knot over the left shoulder of the garments as worn, away from the hanger hooks The set label should be placed on the left hand side as worn, so that once loaded into the container, they are visible

7.3

Deliveries to nominated reprocessors

This section describes the packaging methods used for De-Boxed orders into our nominated reprocesses only. Only applicable for Refurb Code: R1 DEBOXADULT R2 DEBOXCHILD

Refer to DEBOX Guide: contact Gareth Hall for the Guide to be emailed to you: gareth.hall@asda.co.uk These Refurb Codes define that the garments are to be shipped on the Hangers

NB: Not applicable to George International Purchase Orders


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S U P P L I E R S

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7.3.1

Carton specification for garments with hangers Quality: Refer to 7.1.1 Poor Quality cartons may be easily crushed and cause collapsed loads, which may result in additional refurbishment requirements and the added cost charged back to the supplier. Please refer to Guide on the design for holding the sets in place in the Carton The size of the carton must be devised to the maximum fill up to 15kg and minimise folding and creasing No metal staples are to be used in the carton construction. Cover garments with protective slash board (this applies to deliveries to reprocessors only for refurb debox George POs) How to pack Ratio packs (with hangers) Master Over bag must be applied. No individual shrouds are required on Ratio Pack product (if you feel that the garment may snag or mark, please contact your garment technologist or buying team for prior written approval) Ratio Packs must be cable tied into their sets. You may pack more than one Set/Pack into the carton, as long as it does not exceed 15kg. But Full Sets must be packed. Maximum gross weight of carton = 15kg Top and Tail each Ratio Pack to create an even load in the carton Prepack Labels and Set Labels must be applied to Ratio Packs. They are to be placed on the left hand side of the overbag as worn. All cartons must be sealed with packing tape Do not over fill or under fill cartons.

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7.3.3 How to Pack Bulk Orders (with hangers)
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7.3.2

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Do not line carton with any Plastic Sheets the overbag will protect the garments. Garments must be covered with protective slash board (this only applies to deliveries to re-processors only). If the garments do not require to be individually bagged, Refer to 7.2.1 for guidance, a master overbag must be applied to all sets before packing. If the garments do require individual bagging, refer to 7.2.1, master overbags are not required, the garments must be individually shrouded before packing.

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Do not line carton with any Plastic Sheets the overbag or individual shrouding will protect the garments. Sets must be cable tied into correct VCP

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7.3.4 Deliveries to Specialist Nominated Reprocessors Excluding the following Refurb Codes: R1 DEBOXADULT R2 DEBOXCHILD 7.3.5 Carton Specification for Garments Carton Quality: Refer to 7.1.1 The cartons must be designed to fit the product
F O B S U P P L I E R S P A C K A G I N G

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Maximum gross weight of carton = 15kg Lay garments flat into the carton and secure the hangers Top and Tail each Pack Do not over fill or under fill cartons. Set labels do not need to be applied to Over Bags All cartons must be sealed with packing tape

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You may pack more than one Set/Pack into the carton, as long as it does not exceed 15kg. But Full Sets must be packed.

Garments must be covered with protective slash board (this only applies to deliveries to re-processors only).

This section describes the packaging methods used for all other Refurb orders into our specialist nominated reprocesses only.

The majority of the remaining codes require the product to be shipped without the Hanger. If you have any queries, contact the department technologist.

Poor quality cartons may be easily crushed and cause collapsed loads, which may result in additional refurbishment requirements.

The size of the carton must be devised to maximise fill up to 15kg and minimise folding and creasing.

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7.3.6

How to pack Ratio packs (without hangers) You must pre-sort into ratio packs as specified by your merchandiser before packing into cartons

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The carton must be lined with an overbag Close cartons with packing tape
I N T E R N AT I O N A L

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The carton must be lined with an overbag Once in the ratio pack order, pack into cartons Maximum packed weight = 15kilos Close cartons with packing tape. 7.3.7 How to Pack Bulk Orders (without hangers) Maximum packed weight = 15kilos
S U P P L I E R S P A C K A G I N G

Fold the garment where appropriate to minimise creasing

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Place slash board over the top and bottom seams of carton (this only applies to deliveries to re-processors only).

Fold the garment where appropriate to minimise creasing

Place slash board over the top and bottom seams of carton (this only applies to deliveries to re-processors only).

Do not individually bag garments (if the garments need to be individually bagged, this will be completed at the process centre after the hangers have been inserted) Some garments may need special folding and packaging to avoid creasing or marking (eg. cashmere cardigans). If you have any queries or concerns on any of the above packing methods, please contact the department technologist.

NB: Please refer to Appendix 10 for instructions on how to convert hanging to boxed

F O B

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I N T E R N AT I O N A L

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Figure of 8 Figure of 8 perforated area perforated area
290 mm 390 mm 300 mm

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S T I C S L O G I H A N D B O O

version 7 February 2011

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Labelling

FOB
35 mm

All George Cartons and Hanging Sets delivered directly to the warehouse must have the correct box end label or set label attached to them in the correct position. Labels should have a matt finish and must not be covered by any material such as tape or polybags/overbags.

8.1 Boxes (George specified cartons GCX1, GCX2 and GCX3) George International Additional Carton Sizes
The Box End Label must be attached to the carton on the short side that does not have the perforation. The box end label to be attached to the opposite side to the perforated side of the carton. The label must be positioned 50mm down from the top of the carton and 85mm from the side of the carton. This is very important and must be consistent for all cartons and box end labels. In the case of the GCX3 carton the box end label to be positioned 20mm down from the top of the carton and 85mm from the side.

45 mm 160 mm 140 mm

manual
220 mm

45 mm

35 mm

8.2

Sets

Thumb tab to ease opening ease opening

Thumb tab to

The label must be attached to the left arm side of the set overbag.

F O B

Any delivery containing: S U P P L I E R S - P A C K A G I N G unspecified labels incorrectly applied labels

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S U P P L I E R S

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O K set label

obscured labels unspecified or inaccurate barcodes

I N T E R N AT I O N A L

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A B C sets/cartons multipacks

FOB
will result in the delivery being refused and a redelivery charge being levied.

unreadable barcodes

version 8.1 November 2011

8.3

Label content

All carton and set labels used by suppliers should be of the format specified in diagrams A, B and C depending on whether the goods are in: (A) sets/cartons, (B) multipacks or (C) prepacks, respectively

Due to electronic scanning, the label dimensions must be between a maximum size of 125mm wide x 150mm high and a minimum size of 105mm wide x 150mm high. Refer to Appendix 4 for the detailed requirements of the barcode label content.

prepacks

George International Box End Labels

prepack inners

prepack outers

bulk

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S U P P L I E R S

L A B E L L I N G

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I N T E R N AT I O N A L

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The George International logo Supplier name Supplier address Country of Manufacture Department Number PO Number Ident Number Product Number Product Colour Product Size(s) Product Description Vendor Case Pack Quantity Selling Units Quantity An EAN 128 barcode Pack Type (i.e. Bulk or Prepack) Gross weight Net weight
S U P P L I E R S L A B E L L I N G

FOB

The labels should include all of the following information: The George Clothing logo EAN 128 barcode containing the Purchase Order Number and SKU Number Purchase Order Number SKU number Quantity this will represent the VCP quantity Multipack size (where applicable) Department description Style number Product description Colour description Size number Size description Supplier name Box or set sequence Carton weight (gross weight)

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The George International labels should include all of the following information:

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8.3.1

Prepacks

All prepack inners (boxed ratio packs and break packs) must be labelled. The label should be in the format specified in diagram D and should include:

I N T E R N AT I O N A L

supplier manual
PO Number Ident Number An EAN 128 barcode Prepack quantity 8.3.2 New product labels

FOB
The George Clothing Logo An EAN 128 barcode containing the Purchase Order Number and SKU Number of the prepack Purchase Order Number SKU Number Prepack Quantity The George International logo

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D Prepack inner

The George International prepack inner labels must contain the following information:

New product labels are required for the first hit on a new style. They are provided when any ratio packs or set labels are ordered. Boxed Ratio Packs on boxed ratio pack deliveries, the new product label should be placed on top of the carton, if there is only one ratio pack per carton. However, if there is more than one ratio pack per carton, apply the new product sticker to the individual packs and also a new product label sticker on top of the carton.

Hanging prepacks on hanging prepacks the new product label needs to be placed on the left hand arm of the garment overbag below the usual set label.

8.4

Production of labels
George Clothing has approved printers to provide the box/set label. These are detailed in Appendix 3.

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If suppliers wish to produce their own box-end labels, they should despatch a sample to the Packaging and Central Intake departments at George Clothing for approval prior to use.

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8.6 Multipack labels 8.7 Refurbishment deliveries
F O B S U P P L I E R S L A B E L L I N G

FOB
8.5 Individual garment labels

For label examples, please refer to Appendix 4.

version 8.1 November 2011

If any delivery does not conform to the above specifications, either in part or in whole, it will risk refusal and a redelivery charge being levied.

ediTRACK details references of the garment labels required, including the POS ticket. The POS ticket must be positioned on all garments so that the POS barcode is clearly visible through the packaging (either the secondary boxed packaging or the hanging garment shroud). If this visibility cannot be achieved an adhesive label must be applied to the secondary packaging or garment shroud. These labels can be sourced from George Clothings nominated ticket suppliers.

All multipacks must have an adhesive label with the POS barcode on it applied to the secondary transit packaging. If any delivery does not conform to the above specifications, either in part or in whole, it will risk refusal.

All cartons containing garments for refurbishment in the UK must be clearly marked by a yellow sticker with dimensions 10cm x 5cm. This should be positioned on the front end of each carton adjacent to the box end label. It is your responsibility to check with George Clothing if you are not sure if your product is to be refurbished or not.

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Vehicle and Container Loading


All vehicles and containers should be loaded in reverse manifest order so that the first items off-loaded are the first listed on the carrier delivery documentation. All consignments must be sorted into DPO order then PO order, then where appropriate, by length and lastly by Size. Suppliers must deliver in unique style/colour/size (Item Number) sets or cartons (except for agreed ratio packs). Within each purchase order, the goods must be sorted into style, colour, size, so that in effect every Item Number per purchase order is segregated and consolidated. Each style/colour/size (Item Number) must be loaded into the back of the vehicle moving left to right on bar containers. Maximum weight per bar is 250kg. Bars MUST NOT be secured by nut and bolt the receiving DCs must be able to remove the bars without using tools. Do not use plastic sheeting or paper on the floor of trailers or containers

supplier manual
9.1 Bar Hanging Garments
FOB SUPPLIERS VEHICLE AND CONTAINER LOADING

FOB

version 8.1 November 2011

Start loading the container on the bottom bar and on the left hand side at the rear. Loading across the bar to the right hand side of the container. When the first bar is full, place the second bar at a suitable height above it, allowing for the garments being hung on it, to be clear of the hangers on the first bar. Again start from left hand side and finish loading on the right hand side of the container. As each bar is filled, the hangers must be secured by means of a wooden beam, which must be secured to the bar by using cable ties. This is to prevent sets falling on the floor. Loading must be started with largest size first and finished with the smallest size eg. PO 12345 : XL L M S until PO complete. More than one PO number can be loaded on a bar and in a container. If one PO number finishes half way through the bar, continue loading with the next PO number on the same bar. (Set labelling will be used to identify the change.)

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Fig 1 (Bar Hanging) rear view of trailer

Load Last

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Ensure strings are stretched prior to loading. Ensure that the ropes are evenly spaced across the bar.
FOB SUPPLIERS VEHICLE AND CONTAINER LOADING

FOB
Load First

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9.2

Rope Hanging Garments

Start loading at the top right hand corner at the rear of the container. First rope should start 6' (15cm) from side of the container, this is to avoid excess pressure being applied to the first row. The first set of each string should be loaded right at the top next to the bar, this helps to loosen the rope when unloading. Rope Loading is always from the top to bottom, starting at the back right hand side of the container. When the first rope is full, move on to the second rope again loading from top to bottom (not snake loading). Continue moving across the bar until all ropes are full. Loading should always be by PO largest size first then subsequent sizes in order down to the smallest size. Allow 6' (15cm) gap/clearance between the bottom of the lowest garments and container floor, this is to allow for stretching during transit. More than one PO number can be loaded in to the container. If one PO finished half way through the rope, carry on with new PO on the same rope. (set labelling will be used to identify the change)

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Fig 2 (Rope Hanging) rear view of trailer

Load First

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9.3.1 Boxed Stock Loading 9.3.2 Boxed Stock Loading 9.3.3 Boxed Stock Loading Boxes must be loaded upright, and not on their sides or ends. 9.3.4 Boxed Stock Loading The DC will not accept any PART BOXES. Pallet loads are not acceptable.
FOB SUPPLIERS VEHICLE AND CONTAINER LOADING

FOB
Load Last

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9.3

Boxed Garments

Start loading from the left side of the container moving across to the right. When each row is completed, place the first box of the next row on top of the last box of the previous row and continue to load in the opposite directs to the previous row. When the first column is completed, start the second column on the left hand side.

Boxes must be loaded with the Box End label facing towards the doors of the container.

Boxed deliveries where goods are stacked should start at the bottom left hand corner and move to the right (see fig. 3).

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Fig 3 (Stacking boxed goods in lorry). Rear view of trailer

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9.4 Boxed Container loading instruction
FOB SUPPLIERS VEHICLE AND CONTAINER LOADING

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version 8.1 November 2011

Please ensure all cartons GCX1, 2 & 3 are loaded upright, with the Box End Labels facing the container doors, as below photograph. This applies to factory loaded containers and via our CFS operators. Loading as shown below will give optimum container fill. It will allow eight (8) cartons across and six (6) high.

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10

Finance Foreign suppliers


10.1 Open Account Sterling
10.1.1 Invoices

I N T E R N AT I O N A L

I N T E R N AT I O N A L

I N T E R N AT I O N A L

I N T E R N AT I O N A L

supplier manual
Quantities invoiced must be in cartons.

FOB
Quantities invoiced must be in units.
Invoices must be for items for resale only. All invoices must contain the following information : Your ASDA 6 digit supplier number The 5 digit ASDA purchase order number

version 8.1 November 2011

The following requirements must be adhered to for all invoices raised: A separate invoice must be raised for each purchase order, delivery and depot.

A separate invoice, clearly stating it is for George International, must be raised for each George International purchase order and delivery.
Reference number required is the 5 digit ASDA PO number.

Reference number required is the 7 digit George International PO number.


Invoices must be evaluated using the cost price at order date. Invoices must not be dated prior to the date of shipment.

Invoices must be raised by the supplier who received the purchase order (with the same supplier name and number) and whose name appears on the delivery note.

The 7 digit George International PO number.

EdiTRACK delivery number (shipment number) The 5 digit Asda Distribution Centre Number

I N T E R N AT I O N A L

The Port of Loading.


WM Item Number

I N T E R N AT I O N A L

George International barcode.

FOB

SUPPLIERS

FINANCE

FOREIGN

SUPPLIERS

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SKU code
I N T E R N AT I O N A L

George International Ident number.


Description of goods (including woven/knitted or for footwear upper/sole composition. Number of cartons delivered per WM Item Number.

I N T E R N AT I O N A L

I N T E R N AT I O N A L

I N T E R N AT I O N A L

I N T E R N AT I O N A L

I N T E R N AT I O N A L

supplier manual
Net invoice total Cost prices to two decimal places

FOB
Cost price per unit as agreed with the George buyer.
Type of currency e.g. GBP Extended cost for each product (quantity x carton cost )

version 8.1 November 2011

Number of units delivered per George International barcode.


Agreed cost price per carton as agreed with the George buyer.

Extended cost for each product (quantity x unit cost )

10 digit Commodity Code (to be stated on commercial invoice)

Description of goods: i) Full product description ii) Style iii) Colour iv) Size

Sample delivery notes and invoices are shown in Appendices 5 & 6.

Sample George International paperwork can be found in Appendix 9

Invoices should be forwarded to:

Accounts Payable Department Imports Processing Team Asda Stores, Asda House Great Wilson Street Leeds, LS11 5AD UK

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FINANCE

FOREIGN

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10.1.2 Method of Payment Payments are made by BACS to UK sterling accounts and by telegraphic transfer for payments in currency and to overseas bank accounts. Payments are made on a weekly basis on a Thursday. 10.1.3 Disputes

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Goods Returned
FOB SUPPLIERS FINANCE FOREIGN SUPPLIERS

FOB
Price and quantity (short delivery) debits

version 8.1 November 2011

A manual debit note will be generated if there is a discrepancy between the Supplier invoice and the ASDA receipt value. A copy of the debit will be sent by post and will appear on your remittance advice as the original invoice number with a negative entry. Debits will be deducted at the time the invoice is scheduled for payment. Queries relating to a debit must be submitted using the standard query form. A separate query form must be used for each query type although a single form can be used for multiple queries of the same type. This is to speed up our process and get your query to the right person to enable resolution in the quickest possible time. The query form clearly outlines the documentation that is required to support each query and includes a top tips guide. The top tips guide and the standard query form can be found on Retail Link on the Accounts Payable homepage.

All goods returned from an ASDA Depot are agreed between the George Buying Department and the Supplier. Collection must be arranged directly with the ASDA Distribution Centre At the time of collection the supplier should present a Collection Note. When the goods have been returned from the ASDA Distribution Centre the Suppliers account will be automatically debited for the value of the returns. A copy of the debit note will be sent to the Supplier. The total value of the debit will be offset against the next payment made to the Supplier. The entry on the remittance shows the returns note number prefixed with CLM. Queries relating to a debit must be submitted using the standard query form. A separate query form must be used for each query type although a single form can be used for multiple queries of the same type. This is to speed up our process and get your query to the right person to enable resolution in the quickest possible time.

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The query form clearly outlines the documentation that is required to support each query and includes a top tips guide.

I N T E R N AT I O N A L

I N T E R N AT I O N A L

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QC Refusal Super CFS
The SCF is set to rejected SCF in ediTRACK giving the supplier the opportunity to deliver again, should the QC failure be repairable.

FOB
Deals and Agreements Turnover bonuses Promotional support

The top tips guide and the standard query form can be found on Retail Link on the Accounts Payable homepage.

version 8.1 November 2011

Deals and agreements are arrangements negotiated between George and the Supplier that are outside the normal invoice cost price of a product or range of products. The Supplier must confirm what was agreed in writing to the buyer following such negotiations. Examples of such arrangements are as follows:

In event of a query on this type of transaction, please contact the colleague or department shown on the invoice.

Any stock entering the George International Network through a SuperCFS will be subject to Quality Control. This QC requirement will follow the same procures as the UK and utilise the same Red, Amber, Green status for all Supplier/Factory combinations. Any purchase orders failing QC in a Super-CFS will be returned to the Supplier.

QC Refusals Sweeper Hub

Any stock entering the George International Network through a MiniCFS will be shipped via a Sweeper Hub (either Singapore or Tilbury) and subject to Quality Control. This QC requirement will follow the same procures as the UK and utilise the same Red, Amber, Green status for all Supplier/Factory combinations. Any purchase orders failing QC in a Sweeper Hub will require communication with the Supplier and Merchandise team to resolve.

FOB

SUPPLIERS

FINANCE

FOREIGN

SUPPLIERS

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10.2 Open Account Foreign


10.2.1 Invoices The following requirements must be adhered to for all invoices raised: A separate invoice must be raised for each purchase order, delivery and depot.

I N T E R N AT I O N A L

I N T E R N AT I O N A L

I N T E R N AT I O N A L

I N T E R N AT I O N A L

supplier manual
Invoices must be for items for resale only. All invoices must contain the following information: Your ASDA 6 digit supplier number Reference number required is the 5 digit ASDA PO number.

FOB
Reference number required is PO number

version 8.1 November 2011

A separate invoice, clearly stating it is for George International, must be raised for each George International purchase order and delivery.

Reference number required is the 7 digit George International PO number.


Invoices must be evaluated using the cost price at order date. Invoices must not be dated prior to the date of shipment. Quantities invoiced must be as per the unit measure on our order

Invoices must be raised by the supplier who received the purchase order (with the same supplier name and number) and whose name appears on the delivery note.

The 7 digit George International PO number.

Depot indicator (e.g 12345=PO/1=Delivery number/A=depot)

The Port of Loading.

EdiTRACK delivery number (shipment number) WM Item Number

I N T E R N AT I O N A L

The George International barcode.


SKU code

I N T E R N AT I O N A L

The George International Ident number.

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FINANCE

FOREIGN

SUPPLIERS

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Description of goods (inc. woven/knitted or for footwear upper/sole composition. Number of cartons delivered per WM Item Number
I N T E R N AT I O N A L

I N T E R N AT I O N A L

I N T E R N AT I O N A L

I N T E R N AT I O N A L

I N T E R N AT I O N A L

supplier manual
Description of goods: i) Full product description ii) Style iii) Colour iv) Size Sample George International paperwork can be found in Appendix 9
Invoices should be forwarded to: Accounts Payable Department Imports Processing Team Asda Stores, Asda House Great Wilson Street, Leeds LS11 5AD UK 10.2.2 Method of Payment
SUPPLIERS FINANCE FOREIGN SUPPLIERS

FOB
Agreed cost price per carton

version 8.1 November 2011

Number of units delivered per George International barcode.

Cost price per unit as agreed with the George buyer.

Type of currency e.g. USD Extended cost for each product (quantity x carton cost )

Extended cost for each product (quantity x unit cost )

Net invoice total Cost prices to two decimal places 10 digit Commodity Code (to be stated on commercial invoice)

Sample delivery notes and invoices are shown in Appendices 5 & 6.

Payments are made by telegraphic transfer for payments in currency and to overseas bank accounts. Payments are made on a weekly basis on a Thursday.

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Goods Returned
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A manual debit note will be generated if there is a discrepancy between the Supplier invoice and the ASDA receipt value. A copy of the debit will be sent by post and will appear on your remittance advice as the original invoice number with a negative entry. Debits will be deducted at the time the invoice is scheduled for payment. Queries relating to a debit must be submitted using the standard query form. A separate query form must be used for each query type although a single form can be used for multiple queries of the same type. This is to speed up our process and get your query to the right person to enable resolution in the quickest possible time. The query form clearly outlines the documentation that is required to support each query and includes a top tips guide. The top tips guide and the standard query form can be found on Retail Link on the Accounts Payable page.

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All goods returned from an ASDA Depot are agreed between the George Buying Department and the Supplier. Collection must be arranged directly with the ASDA Distribution Centre At the time of collection the supplier should present a Collection Note. When the goods have been returned from the ASDA Distribution Centre the Suppliers account will be automatically debited for the value of the returns. A copy of the debit note will be sent to the Supplier. The total value of the debit will be offset against the next payment made to the Supplier. The entry on the remittance shows the returns note number prefixed with CLM. Queries relating to a debit must be submitted using the standard query form. A separate query form must be used for each query type although a single form can be used for multiple queries of the same type. This is to speed up our process and get your query to the right person to enable resolution in the quickest possible time. The query form clearly outlines the documentation that is required to support each query and includes a top tips guide. The top tips guide and the standard query form can be found on Retail Link on the Accounts Payable page.

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Deals and Agreements Deals and agreements are arrangements negotiated between George and the Supplier that are outside the normal invoice cost price of a product or range of products. The Supplier must confirm what was agreed in writing to the buyer following such negotiations. Examples of such arrangements are as follows: Turnover bonuses Promotional support In event of a query on this type of transaction, please contact the colleague or department shown on the invoice.

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10.3 Inward Bill
10.3.1 Invoices All invoices must contain the following information Your ASDA 6 digit supplier number The ASDA 5 digit purchase order number

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Please refer to the QC Refusal Super CFS and QC Refusal Sweeper Hub in section 10.1.3

The following requirements must be adhered to for all invoices raised: A separate invoice must be raised for each purchase order, delivery and depot.

A separate invoice, clearly stating it is for George International, must be raised for each George International purchase order and delivery.

Reference number required is the 7 digit George International PO number.

Invoices must be evaluated using the cost price at order date. Quantities invoiced must be as per the unit of measure on our order Invoices must be for items for resale only. Invoices must reference to the supplier who received the purchase order.

The 7 digit George International PO number.


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EdiTRACK delivery number (shipment number) Depot indicator (e.g 12345=PO/1=Delivery number/A=depot)
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Net invoice total Cost prices to two decimal places

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Number cartons/units delivered per product supplied Agreed cost price per the unit of measure on our order

The Port of Loading.

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Description of goods (inc. woven/knitted or for footwear upper/sole composition.

Number of units delivered per George International barcode.

Cost price per unit as agreed with the George buyer.

Type of currency e.g. USD Extended cost for each product (quantity x carton cost )

10 digit Commodity Code (to be stated on commercial invoice)

Description of goods: i) Full product description ii) Style iii) Colour iv) Size

Invoices should be forwarded to the beneficiary bank. 10.3.2 Method of payment

Payments on correct presentation of Inward Bills of collection are made via bank transfer. 10.3.3 Disputes Price or quantity discrepancies identified by Asda on verification of documentation a request for a reduction in payment will be sent to the beneficiarys bank for acceptance. On confirmed acceptance from beneficiarys bank, payment will be released.

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10.4.1 Invoice The following requirements must be adhered to for all invoices raised: A separate invoice must be raised for each purchase order, delivery and depot.

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All invoices must contain the following information Your ASDA 6 digit supplier number EdiTRACK delivery number (shipment number)

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Quantities invoiced must be in units Invoices must be for items for resale only.

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A separate invoice, clearly stating it is for George International, must be raised for each George International purchase order and delivery.
Reference number required is the 5 digit ASDA PO number.

Reference number required is the 7 digit George International PO number.


Invoices must be evaluated using the cost price at order date.

Depot indicator (e.g 12345=PO/1=Delivery number/A=depot)

The Port of Loading.

Letter of Credit number

Description of goods (inc. woven/knitted or for footwear upper/sole composition. Number of units delivered per WM Item Number

Number of units delivered per George International barcode.


Agreed cost price per unit

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Cost price per unit as agreed with the George buyer.


Type of currency e.g. USD Extended cost for each product (quantity x unit cost )

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Net invoice total Cost prices to two decimal places 10 digit Commodity Code (to be stated on commercial invoice)
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Description of goods: i) Full product description ii) Style iii) Colour iv) Size Sample George International paperwork can be found in Appendix 9

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Invoices should be forwarded in accordance to the Letter Of Credit requirements. Sample delivery notes and invoices are shown in Appendices 5 & 6.

Payment on correct presentation of Letter of Credit are made via bank transfer

Price or quantity discrepancies identified by ASDA on verification of documentation a request for a reduction in payment will be sent to the beneficiarys bank for acceptance. On confirmed acceptance from beneficiarys bank the payment will be released. Missing or incorrect documents identified by ASDA on verification of the presented payment request will be sent to the beneficiarys bank to provide valid paperwork.

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Source Tagging
11.1 Which garments should carry a tag?
All hanging product retailing at 15 or more (when delivered on a hanger, even if boxed) No flat packed product No footwear

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Delivery will be a maximum of 14 days from order Product reference is s/tag

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The following should not carry a source tag: No babywear (on white hangers) or layette No accessories

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11.2

Where will they be available from?

The security tags are available from our nominated sources details as per the packaging website www.georgepackaging.com. George have negotiated a worldwide rate of 38 per 1000 (minimum order 10,000 pieces) from these sources (delivered free to your nominated address).

11.3

How should the tag be attached to the garment?

The security tag is to be attached to the garment using a standard kimball. On all garments with back neck George label

The security tag should be attached, together with the barcode swing tag.The security tag should be placed behind the barcode.

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On garments carrying an over-rider barcode/size label The security tag should be placed underneath the over rider. If this is not possible, then the security tag must be attached within a 3cm distance of the barcode (to enable self-scanning in stores).

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On mens & ladies underwear, nightwear & swimwear (which do not carry a loop-fold label) The security tag should be placed behind the barcode swing tag (and any other swing tags).

Security tags should be attached after the product has passed through the final metal detector As we are using kimball guns to attach the security tag and swing tickets, it is vital that adequate measures are taken in the factory to ensure that no broken needle parts of the gun are left in the product after attachment All kimball guns must be held by the line supervisor and issued at the beginning and collated at the end of each shift Procedures for the replacement of broken/lost needles must follow the broken needle control requirements (Technical Manual July 2003, Safety section 3.5). Records must be maintained for both broken and lost needles.

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Quality
12.1 De-branding rejected garments
See page 75 for instructions and graphic examples of how to correctly de-brand any George garments that have been rejected for delivery.

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George Inspection Manual George Inspection Centre


Product will be checked at George Inspection Centre using the 2.5 AQL systems. Any consignment which is found to be non-compliant will not be shipped and the goods will be passed back to the factory for re-working.

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1.3 P&P sheet P&P sheet is available from EdiTRACK for every PO.

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1 Preparation before Inspection Work
George International ediTRACK site address is: https://georgeglobal.tactivity.com
1.4 Gold seal Gold seal is the inspection standard for each consignment. 1.6 George Inspection Report George Inspection Report Footwear
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NB: For George International, the Inspections Centres are located in Shanghai, Yantian, Singapore, Chittagong, Colombo, Istanbul and Tilbury

Before carrying out the inspection work, the following documents and items should be ready. 1.1 Delivery Goods List Weekly Delivery Goods List Weekly is from the forwarder and is used for generating the George Carton Pick up Request. It is normally 15 days before ETD for reaching George Inspection Centre. 1.2 George Carton Pick up Request George Carton Pick up Request is generated basing on Delivery Goods List Weekly. It is used by forwarder to pick up the carton according to our request. It contains the information such as PO No., S/O, WM Item NO., Size, Department, Vendor, Needed Caron Quantity, and Inspection Result and so on.

Please visit https://george.tactivity.com/for detailed PO information and print it out before inspection work.

1.5 George Supplier Grading List (updated) George will evaluate supplier according to the performance of supplier on goods quality. The supplier will be classified as Red Supplier, Amber Supplier and Green Supplier.

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George Inspection Centre Work Flow

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8 point checking implementation carried out at intake. Please take the picture of Box End Label and Gold Seal as the basic information for each PO.

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2 Inspection content
2.1 Carton checking 2.2 Box End Label checking 2.3 Package checking 2.4 Product description, style and colour conformity 2.5 Labels, Tickets & Tags
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Refer to Fault Classification for product type for example: Jersey & Wovens, Knitwear, Lingerie, Socks, Hosiery or Footwear. Check each section in order as written on the Fault Classification, for example: Packing & Presentation, Labels, Metal Contamination, Fabric or Yarn, Appearance/Seams and Trims/Components. Check the garments, turn two garments of each size inside out and assess the construction against the Gold Seal sample. When a fault is found, it must be recorded onto the relevant document form (30 50pc or AQL 2.5) before proceeding onto the next section. Any faulty garments found, must be put to one side with a defect sticker attached. Then the inspector should take picture for the defect. Where a critical fault is found, the whole of that consignment will be rejected and the UK Technical team must be informed immediately.

Carton checking includes carton quality, carton specification (GCX1/GCX2/ GCX3/Non Standard Box), and carton weight. Box End Label checking includes label position, Vendor Case Pack, Warehouse Pack, TUC Code, SKU, barcode. All the mentioned information should be same with P & P sheet.

Package checking includes Prepack/multipack, pack ratio, quantity of the products, barcode and SKU sticker on polybag, polybag quality, warning on poly-bag, hanger quality. Making a comparison between the product and the Gold Seal sample provided by the factory. Checking the care label, bar code and SKU and price on the swing ticket, keeping all the information are in accord with P & P sheet. Size on Hanger Sticker, Swing Ticket & Care label should all match.

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2.6

Workmanship

The sample size is based on Single sampling, Normal Level II. Please refer to the below George Inspection Centre AQL Table for detail.

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George (Shanghai) Inspection Centre AQL Table

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2.8 Overall result (Pass/Fail)
2.8.1 Pass It is OK for shipment for the passed inspection PO. 2.8.2 Fail
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Product will be checked using the 2.5 AQL systems. The defect will be classified into major defect and minor defect according to faulty classification and major and minor sketches. Workmanship check includes Fabric defects, Colour, Accessories/Trim, Stitching/Seams, Safety & Critical Checks, Pressing & General and so on.

If a consignment fails the AQL 2.5 inspection the UK Technical team must be contacted. The George Inspection AQL 2.5 Failed Report, photographs about defect picture and measurements (if applicable) should be attached to the workbook and E-mailed to the UK Technologist.

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Contact back form the UK confirming the decision taken will be made within 12 hours. Supplier contact regarding the issue and action to be taken will be made by the UK Technical Team.

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Gold seal is the inspection standard for each consignment. 3.1 George Gold Seal Sample Card 3.2 George Gold Seal Receiving List
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3 Gold Seal

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When Re-work is required there will be 3 options available 1) Consignment goes back to Supplier for repairing work; 2) Supplier goes into CFS for repairing work; 3) CFS will release shipment for reworking in the UK. The decision of action to be taken will be discussed by the UK Technical Team/ CFS QC/Supplier. When the 100% inspection/re-work has been completed the re-processed consignment will be treated as a new shipment and a second AQL 2.5 will be carried out as the normal procedure. When the stock has been approved it will be able to be shipped.

The Gold Seal sample is a pre-production sample. The sample must be made on the same equipment that bulk production is being produced on and must represent bulk production.

It should be sent out by the factory for the first delivery for each repeated PO and reached George Inspection Centre at least 14 days before ETD. While submitting it please attached with George Gold Seal Sample Card. If a Gold sample is not submitted to George Inspection Centre the inspection will not take place and the consignment will not be shipped.

The factory should fill in the George Gold Seal Sample Card while submitting the Gold Seal sample into George Inspection Centre. Any question on it please contact CFS QC. (Please see appendix AAA for example of Gold Seal Card)

CFS QC will make a registration for the received Gold Seal. The George Gold Seal Receiving List including the information of Received Date, PO NO., Vendor, Factory, Description and so on.

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4
4.1

Supplier Grading
How to Grade Supplier

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4.2 Current Supplier Grading For RED and Amber Supplier For Green Supplier
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RED AMBER GREEN 2%4.99% inclusive 0%1.9% inclusive

George Monthly Report is required for supplier grading.

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Supplier grade will be updated every 6 month by George UK Technical Team and E-mailed to George Inspection Centre. % of rejections can be worked out by no. of POs delivered against no. of POs rejected.

After 6 months this information can be used as criteria to grade Suppliers. 5% & above product withdrawals/recalls and needle fines

Any Metal Contamination issues Supplier automatically graded RED for 6 months. Any Product withdrawals or recalls Supplier automatically graded RED for 6 months.

Please contact George UK Technical Team to get the latest supplier grade. the CFS Shanghai cut off time is 15 days before ETD. the CFS Shanghai cut off time is 7 days before ETD.

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5
5.1

Reports to UK Technical Team


George Inspection Report

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5.5 George Inspected PO & Non Inspected PO
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5.2 George On Hold Report 5.3 George Weekly Report 5.4 George Monthly Report

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For the failed AQL 2.5 inspection PO, it is required to issue the report to UK for the final decision.

George On Hold Report is generated weekly for making a record for the failed AQL 2.5 inspection PO. It includes the information of Supplier, Date on CFS QC Hold, PO NO, Department, Colour, Description, Fault and so on.

George Weekly Report is used as an in-house report. 4 weekly reports make a monthly report.

George Monthly Report will be used for Supplier Grading. It records the number of in-take PO, pick up PO, inspected PO, accepted PO and rejected PO for one month period. It also shows the number of inspected PO, accepted PO and rejected PO for every vendor.

Some vendors do not deliver the goods following the request of George. So some PO missed inspection due to the vendors late delivery into CFS. CFS QC will make a record for the inspected PO and non inspected PO. This report will e-mail to UK weekly.

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Quality Department Gold Seal Sample Card


GEORGE

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Fibre content (Shell): ________________________ Fibre content (lining): _______________________

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Gold Seal Sample Card Factory Name:_________ Vendor/Supplier: ___________________________ P/O No.: ___________ Style no. :______________ Style name/description: _____________________ SKU: WM Item: Department: Size: ______________ _ Colour: Season: __________ _

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20 cm

Yarn count: ____________ Weight: ____________

Finish/wash: _______________________________

Other remarks: _____________________________

__________________________________________

__________________________________________ __________________________________________ Merchandiser: _______ Date: ____________ Email: Phone:

9 cm

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Appendix 1
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Contact details Allport Forwarders and Agents


Allport Ltd details
Allport Limited Allport House Princes Street Northam Southampton SO14 5RP UK tel: fax: contact: e-mail: web: +44 (0) 2380 835895 +44 (0) 2380 226189 Amanda Bull amanda.bull@allport.co.uk www.allport.co.uk

Import Duty Classification Queries

For classification advice please fill in the classification form which is available to download from ediTRACK. Please send this to: GeorgeDutyClassification@asda.co.uk.

Allport Regional Offices/Agents offices

CAMBODIA Port : Phnom Penh T: 00 855 23 721 863 F: 00 855 23 721 882

G Link Express Logistics (Cambodia) Pte Ltd No. 4 St 242 Sangkat Beungprolit, Khan 7 Makara, Phnom Penh Cambodia David Zheng export@glinkcambodia.com Mandy Chen export@glinkcambodia.com

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CHINA
All ports T: 00 852 24818308 F: 00 852 24818401 Cargo Services Limited Room 13018, ATL Logistics CentreB, Berth 3, Kwai Chung Container Terminals, Kwai Chung, New Territories, Hong Kong Cordon Cheung CordonCheung@cargofe.com Jennifer Wong Jenniferwong@cargofe.com
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INDONESIA
Ports: Jakarta, Semarang, Surabaya T: 00 62 21 7970660 F: 00 62 21 7988485 Ritra Logistics Wisma Ritra, Jl. Warung Buncit Raya No. 6, Jakarta 12740 P.O. BOX 4747 J KT 10010 Shinta Kristianti shinta.kristianti@ritra.com Yossi Andayani yossy.rcijkt.seafreight@ritra.com

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KOREA
Port : Busan T: 00 82 2 310 4580 F: 00 82 2 755 4138
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Molax Line Limited 9-10F You-One Building, 75-95 Seosomun Dong, Chung-Ku Seoul Scott europe@molax.co.kr

MALAYSIA
Ports : Pasir Gudang, Penang, Port Klang, Tanjung Pelepas T: 00 604 2500486 F: 00 604 2500482 SIR Logistics (M) SDN BHD 11 06A, Bangunan Mayban Trust, No. 3 Lebuh Penang, 10200 Penang Amy Loo looamy@sirlogistics.com

MAURITIUS
Port : Port Louis T: 00 632 843 6689 F: 00 632 843 6007 Allport Mauritius Ltd 16, Kwan Tee Street Caudon Port Louis Mauritius Omar Omerjee omar@mauritius.allport.net Veena veena@mauritius.allport.net

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PHILIPPINES
Port : Manila T: 00 632 8436689 F: 00 632 8437080 Pac-Atlantic Lines 2/F Pac-Atlantic Centre, 2917 Finlandia Street, Brgy.San Isidro, Makati City 1234 Marciel Amonoy mva@pac-atlantic.com.ph Jennifer V. Jacinto jvjacinto@pac-atlantic.com.ph

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SINGAPORE
Port : Singapore T: 00 65 323 0155 Sir Shipping PTE Ltd Block 336 Smith Street, #04-303/304, New Bridge Centre, Singapore 050336 Cher cher@sir.com.sg

TAIWAN
Ports : Kaohsiung/Keelung/Taichung T: 00 886 2 2758 4095 F: 00 886 2 2729 6936 Cargocare Ltd 7/F 3 No. 415, Hsin Yi Road Section 4 Taipei, Taiwan, 110 Michael Chandler michael@cargocare.com Sylvia Chen (ext. 669) sylvia@cargocare.com Vivian Chen (ext. 668) vivianchen@cargocare.com

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THAILAND
Ports : Bangkok/Laem Chabang T: 00 66 2 6810555 F: 00 66 2 6810566/68
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Royaltainer Corporation Ltd 123/9 Nonsee Road, Chongnonsee, Yannawa, Bangkok 10120 Miss Karn Vilaimarn karn@royaltainer.com

VIETNAM
Ports : Ho Chi Minh/Haiphong T: 00 848 9402741 F: 00 848 9402740 Sunny Transportation Company Ltd 146 Khanh Hoi Street, Ward 6, 4 District, HoChiMinh City Juli Thanh juli.thanh@sunnytrans.com.vn Jessica Hien jessica.hien@sunnytrans.com.vn Lara customer.service@sunnytrans.com

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Appendix 2
1
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Contact details George Distribution Centres


George Distribution Centre Brackmills

Depot: Brackmills Clothing WalMart No: 7420 Address: Gowerton Road, Brackmills, Northampton, NN4 7BW Tel: 01604 700 099 Fax: 01604 763 718 Short Dial: 77420 Contacts Booking enquiries The contact during office hours is the Central Intake Team at George Clothing. Outside these hours, the shift Manager or Intake Supervisor can be contacted on the main switchboard number. General enquiries Contact the Central Intake Team or your Merchandiser at George Clothing.

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George Distribution Centre Lymedale

Depot: Lymedale Clothing WalMart No: 7458


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Address: Lymedale Business Park, Coledale Road, Newcastle-under-Lyme Staffs, ST5 9QX Tel: 01782 571 000 Fax: 01782 571 014 Short Dial: 77458

Contacts Booking enquiries The contact during office hours is the Central Intake Team at George Clothing. Outside these hours, the shift Manager or Intake Supervisor can be contacted on the main switchboard number. General enquiries Contact the Central Intake Team or your Merchandiser at George Clothing.

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George Distribution Centre Teesport

Depot: Teesport Depot WalMart No: 7432


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Address: Dabholm Road , Teesport, TS6 6UD Tel: 01642 374700 Fax: 01642 374730 Contacts Booking enquiries The contact during office hours is the Central Intake Team at George Clothing. Outside these hours, the shift Manager or Intake Supervisor can be contacted on the main switchboard number. General enquiries Contact the Central Intake Team or your Merchandiser at George Clothing.

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George Distribution Centre Darlington

Depot: Darlington (Clipper)


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Address: Clipper Logistics Group, Stead House, Faverdale West, Faverdale Industrial Estate, Darlington, County Durham, DL3 OPS Tel: 01325 345970

Contacts Booking enquiries The contact during office hours is the Central Intake Team at George Clothing. Outside these hours, the shift Manager or Intake Supervisor can be contacted on the main switchboard number. General enquiries Contact the Central Intake Team or your Merchandiser at George Clothing.

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George Distribution Centre North East

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Depot: North East Clothing WalMart No: 7488 Address: Aslton Road, Pattinson Industrial Estate, District 15, Washington, NE38 8QH Tel: 0191 418 0400 Fax: 0191 418 0455 Contacts Booking enquiries The contact during office hours is the Central Intake Team at George Clothing. Outside these hours, the shift Manager or Intake Supervisor can be contacted on the main switchboard number. General enquiries Contact the Central Intake Team or your Merchandiser at George Clothing.

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Appendix 3

Contact Details Approved Packaging Suppliers

For up to date details of all approved packaging suppliers, please visit : www.georgepackaging.com
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Appendix 4

Barcode Label content

Carton and set label content


The carton and set label for all goods entering the ASDA George Clothing warehouses at Ince and Brackmills must contain an EAN 128 barcode holding the Purchase Order Number and SKU Number. The type of barcode to be used (EAN 128) will only work at George Clothing DCs if it contains 24 digits. The EAN 128 barcode is made up of four parts: 1 2 3 4 Initial parenthesis two digit code A fourteen digit code Secondary parenthesis three digit code A five digit code Total = 2 digits +14 digits +3 digits +5 digits 24 digits

In all cases the initial parenthesis will be (01). This relates to the SKU number that will immediately follow in the code. In all cases the secondary parenthesis will be (400). This relates to the Purchase Order Number that will immediately follow in the code. The fourteen digit code that follows the initial parenthesis represents the SKU Number. The George Merchandising System uses a nine digit SKU code. This currently creates a six digit SKU number which is prefixed on the system by three leading zeros.

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Example: SKU Number:123456 Once on George Merchandising System, SKU becomes 000123456
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The barcode will not read if just the six digit code is entered a readable barcode requires a 14 digit code. Instead, the six digit code must be prefixed by eight leading zeros. So SKU Number will become SKU 123456 ... 00000000123456 on the barcode.

The five digit code represents the Purchase Order Number. As all Purchase Order Numbers are five digit numbers there is no need to use leading zeros. Example: SKU Number: Purchase Order Number: The barcode for this will read: 549821 56213 (01)00000000549821(400)56213

Prepack inner label content


Boxed prepacks The individual prepack label (i.e. the prepack inner label) for all goods entering the ASDA George Clothing warehouses at Ince and Brackmills must contain an EAN 128 barcode holding the prepack SKU or POM number. This code is used by the Warehouse Management System, hence it does not need to be prefixed by any leading zeros. This barcode is made up of two parts: 1 Initial parenthesis 2 A six digit code In all cases, the initial parenthesis will be (90). This relates to the Prepack SKU Number which will follow immediately in the code. The six digit code represents the SKU Number of the Prepack.

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Appendix 5: George Packing List

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Appendix 6: Commercial Invoice

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Appendix 7:

Container Manifest

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Appendix 8: George BKK Form

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Appendix 9: Certificate of Origin

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Appendix 10: International Box Sizes


I N T E R N AT I O N A L

The following information is to support suppliers in converting (usually hanging) garments into Boxes for the George International business only.

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GCX4 Coffin Box International Orders Only


This is a generic box size to enable garments to be laid flat in a box. This box type amongst others is also utilised for UK Debox Refurb shipments. If you cannot source a box with the hanger hooks already designed into the box, see below on how to achieve this. 1 2

Box Dimension L: 970mm x W:570mm x H:200mm (0.111cbm) Cable tie each lay of garments. All ratio packs MUST be cable tied Lay garments flat into the carton and secure the hangers in the slots/flaps Garments can be topped and tailed to maximise carton fill Figure 4 Hanger hook slots/flaps at each end are utilised to hold garments in place Figure 2 The Hanger hook slots/flaps can be easily manufactured as shown in Figures 2 & 3 by using a Fabric strap, 1 x piece of cardboard plus glue. 3 4

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I N T E R N AT I O N A L

Fold the garment where appropriate using tissue paper to minimise creasing. Cover garments with protective slash board. This applies to all boxes where there is a risk of damage.

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Ratio packs you can load more than one ratio pack per carton but do NOT load incomplete ratio packs into a carton.

GCX5 Hanging Box International Orders Only (by Special Agreement)


This is a specialist box size to enable garments to be hung within a box to ensure maximum protection of the Garments (typically for Suits only). You will require Authorisation from the International Merchandiser to use this box size.

Box Dimension: L:600mm x W:560mm x H:1020mm (0.343cbm)

GCX6 Unspecified International Orders Only (by Special Agreement)


This is for special circumstances only, where George International Merchandiser, Supplychain Manager and Supplier agree that it is acceptable to utilise a different box size. Pre-authorisation will be required. Box Dimension: Unspecified

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Standard Rules Apply


I N T E R N AT I O N A L

The following standard rules apply regarding box packing: NO metal staples are to be used in the carton construction

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All cartons MUST be sealed with packing tape Poor quality cartons may be easily crushed and cause collapsed loads which may result in refurbishment requirements and the added cost charged back to the supplier. Please refer to the main manual for quality specification of boxes. It is the suppliers responsibility to calculate how many garments can be packed into each carton without exceeding the 15kg limit and without causing creasing and crushing issues Do NOT under fill or over fill cartons Once you have identified the number of garments that can be packed into the carton please confirm the VCP to the International Merchandiser If you have any queries or concerns on any of the above packing methods please contact: International Merchandiser International Supplychain

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Appendix 11: George International Commercial Invoice (Example)


I N T E R N AT I O N A L

COMMERCIAL INVOICE
For account of : ASDA STORES LIMITED PO BOX HK10 SOUTHBANK, GREAT WILSON STREET LEEDS, LS11 5AD, UNITED KINGDOM Invoice Number Invoice Date Payment Terms : FRA-09-03-074 : MAR 19, 2011 : BY D/A

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Port of Loading : SHANGHAI, CHINA Pre-Carriage By :

Destination : JEBEL ALI Ocean Vessel : CSCL ASIA V.0067W Description Quantity/Pairs

Country of Origin : CHINA Sailing on/abt : MAR 28, 2011 (USD/Pair) (USD)

Marks and Numbers

FOOTWEAR AS PER ATTACHMENT MENS CASUAL SHOES CANVAS UPPER WITH PVC SOLE CUST ORDER NO. : 1234567-1 SALES ORDER NO. : 12345-1 (OUR) ORDER NO. : EPI-11068 PI ORDER NO. : 37463 PATTERN : FR-FC2126M COLOUR : SAND ASDA SUPPLIER NO. : XXXXX COMMODITY CODE : 6404000000 3000 (375 CTNS) USD 3.66 USD 10,980.00

FOB SHANGHAI
3000 (375 CTNS) USD 10,980.00

TOTAL : UNITED STATES DOLLARS TEN THOUSAND NINE HUNDRED AND EIGHTY ONLY. TOTAL: THREE HUNDRED AND SEVERNTY FIVE (375) CARTONS ONLY.

EXPORT DECLARATION
AS THE MANUFACTURER OF THESE PRODUCT I/WE HEREBY DECLARE THAT ALL PRODUCTS COVERED BY THIS DOCUMENT, EXCEPT WHERE OTHERWISE CLEARLY INDICATED, ARE OF CHINA ORIGIN I/WE HEREBY CERTIFY THAT THE INFORMATION ON THIS INVOICE IS TRUE AND CORRECT AND THAT THE CONTENTS OF THIS SHIPMENT ARE AS STATED ABOVE. Signed Name Position . . . [COMPANY STAMP ]

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