aspheramedia

A Special Report

Words for Results

Discovering the Art of Influencing Others at the Workplace

aspheramedia.com
Copyright 2011

A Special Report

Words for Results

Discovering the Art of Influencing Others at The Workplace

The Editorial Team

Aspheramedia.com Bandar Tasik Selatan 57000, Kuala Lumpur Malaysia

Published By:

Bandar Tasik Selatan 57000, Kuala Lumpur Malaysia Aspheramedia.com 2011 Copyright Reserved

All rights reserved; no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of aspheramedia.com and the author (s).

Contents
1. Delivering Results for Success 2. Communicating with Others - Connecting 3. Influencing Results 4. Towards a Blueprint Delivering Results at the Workplace 5. Putting all Together A Summary

aspheramedia

A Special Report

Delivering Results for Success

Delivering Results for Success

We live in challenging times where nations, firms and individuals compete to deliver results. To stay ahead of others, they have to learn how to deliver results in a sustained manner all the time.

Results need to be achieved fast, affordably, free of errors and in a unique way to establish brand identity.
From a strategic perspective, the ability to address emerging challenges fast is through having the best resources across all functions at the four-corners of the world. That is tough! So how? To overcome this resource limitation, nations and firms have to create alliances smart partnerships with others. Sharing and complementing core resources are the best way to move forward, however there are downsides. Alliances, in the working mode need teams that are able to work in a multi-cultural environment. They need goal oriented, people savvy teams, comprising individuals that are able to connect with others easily Smart Partnership at the workplace are essential in managing alliances in business and in strategic projects. These teams, involved in strategic business alliances, and international ventures will need to understand smart partnership values and principles in order to keep these alliances sustainable. But getting the team to embrace the smart partnership values is not the end, it is just the beginning. What will be expected of these teams and individuals is to DELIVER the RESULTS.

Smart Partnership at the Workplace can be found at :http://the-werkplace.org

Delivering Results for Success

Delivery needs people, not any type of people, good people resources that are scarce, the world over. These are individuals that can weave and navigate through the people maze, swiftly, and decisively to deliver those desired results all the time How do we get these people to do that ?

Delivering Results for Success - The Art of Connecting with Others

Well, there is no secret at all here, ability to COMMUNICATE and to CONNECT

Communicating and Connecting

In a survey of 100 board level directors from the 500 biggest companies in Britain, Maintaining and improving communications (21%) is the most persistent internal problem faced by the most senior figures in British business according to research by Ipsos MORI. In survey conducted by Malaysian Employers Federation (MEF) in 2010, it was found, 68% of companies surveyed named communication skills as an essential trait for job applicants.

What People Are Saying

The world of work is very much based on relationships and we all have to deal with other people working in teams. That means they have to be able to communicate in different ways. You have to be able to negotiate and be able to interpret and listen, some people working in teams will have to take leadership roles. Expectations among employers have grown
Female students about to graduate are at an advantage, some experts suggest - because they possess the emotional skills employers want.

Delivering Results for Success - The Art of Connecting with Others

In a study conducted for the Australian government in 2000, unsuccessful job applicant were found to have deficiencies in: communication skills; interpersonal skills; and understanding of business practice

Communication is so important to leaders of companies, and in a survey of Fortune 500 vice presidents shows that 97.7 percent of them believed that communication skills had affected their advancement to a top executive position.

CEO's from 5000 US companies from a wide range of industries and sizes were asked What are the three most important things you have learned in order to perform your role as an executive? They ranked communication as number one.

But is COMMUNICATING Good Enough to Get Results?

Are You Connecting or Just Communicating?

Darren Hardy, the visionary force behind SUCCESS magazine

I communicate a loton my blog, Facebook, Twitter, YouTube. I also process around 300-400 emails a day and who knows how many text messages. But recently I spent some time sorting and categorizing my database of more than 10,000 contacts, and I had a startling realization. While I might be communicating with tens of thousands of people every day, outside of encounters with my immediate family and business team, I am not really connecting or fostering very many real relationships at all. Im whats called a mile wide and an inch deep, and thats not how you strike oil! Ive been mistaking communication for connection.

A lot has been said about the importance of communication, and even more important is connecting with people you are communicating. We need to have to understand what is meant by Communications Skills

aspheramedia

A Special Report

Communicating with Others Connecting

Communication is the act of transmitting and receiving information

What is the problem with this definition?

Communications is seen as a technical process

In the 19th Century Communication refers to the movement of goods and people. In 1949, Claude Shannon and Warren Weaver published the formal version of the transmission model. This model has FIVE Elements The Shannon-Weaver Communication Model

Communication Methods

We have spent substantial amount of time communicating, using many different methods, but are we connecting?

Communication is the process of creating shared understanding Once this is achieved, we are getting connected

About Connecting

People cannot succeed in life without communicating effectively. Its not enough just to work hard. Its not enough to do a great job. To be successful, you need to learn how to really communicate with others if you cant find a way to communicate effectively, you wont be able to reach your potential, you wont succeed in the way you desire, and youll be forever frustrated. Whats the secret? Connecting! Connecting is the ability to identify with people and relate to them in a way that increases your influences with them

Getting Connected - The Three Levels of Understanding

Communication creates understanding on three levels, each underpinning the one above

The Impact of Relationship and Results

Relationship

The first and most important reason for communicating is to build relationships with other people
Building relationship is a process, it involves many different approaches in enhancing the relationship. The Werkplace Academy, has developed a program in introducing the key essential principles in ensuring we communicate to connect.

Essentials of Communication at The Workplace http://the-werkplace.org

Competency is driven by motivation. Without motivation to do something well, you will get mediocre workers. If you can connect with your subordinates, and get to aligned their personal motivation with their workplace goals, you may be able to get sustained results. What motivate them? How are they driven? If you can use their motivations to drive results, then you have reasonable control of future results even in difficult times. How can we do this?

aspheramedia

A Special Report

Influencing Results

Language and Behaviour Profile (LAB), enables you to profile the person you are talking to. You can then say the right words to give the greatest impact to your customer

How Words Influence Results with LAB Profile?

When you use the appropriate Influencing Language, the impact is powerful precisely because you are speaking in someones own personal style. You can choose exactly those words that change minds The Power of Words Words Influences Performance

Motivation Traits

You are Enjoying Success at Work and in Life How? SAY THE RIGHT WORDS!

Yes, if you use the LAB Profile technique, you will know how to assess the trigger point to motivate different people, and to use the language that will capture their interest. Now, you can have influence in getting things done with your: Subordinates Peers Bosses Spouse Friends Children Family

aspheramedia

A Special Report

Towards a Blueprint Delivering Results at the Workplace

Towards a Framework at the Workplace

Communication is central to any organization, and at the workplace communication is key to success. We communicate in many situations in meetings, during presentations, issuing memos, sending emails, in negotiation sessions, and many-many more situations. Each situation is unique, and all these will have to apply the various principle of communication, The Werkplace Academy, has put all these into a comprehensive framework, that will enable managers to see what skills are required in different situations. Knowing the most frequent situations that will be encountered at the workplace, organizational leaders can focus on skills that matters most to the organization.

http://the-werkplace.org

The framework, as shown above, starts at the foundation Communication at the Workplace. There are several primary skills that need to be familiarize by practitioners of workplace communication

aspheramedia

A Special Report

Putting all Together A Summary

A Recap
Point Number 1 Organizations need to deliver results fast. They need to share resources and collaborate with others

Point Number 2 In managing collaboration and alliances need skills to navigate human maze across many organizations.
Point Number 3 Communication is an important skill for executives and professionals Point Number 4 Communication is about connecting with others. Connecting with others is about building relationship, and relationship hinges on trust. Point Number 5 To build relationship to connect effectively, need essential skills: Building Rapport Knowing Personalities at Workplace Listening Asking Questions Understand the Meaning of Language Point Number 6 Profiling the workplace with LAB enable the use of language to influence results Point Number 7 Applying LAB and other skills in various important situations at the workplace, will help to ensure success and the sustained delivery of positive results for the organization.

A Recap
In many cases, organizations are focusing on the less crucial factor for success. Companies be looking at technology and processes, it may help, because technologies reduces human interaction and intervention. However, unless you are having a 100% human free system, you will always be influenced by human factors. Communication is always central to human interactions, if this is well appreciated, organizations navigate through the obstacles in a less dramatic manner LAB is a powerful tool at the workplace. Find out more in our next special report.

Visit The Werkplace Academy

http://the-werkplace.org

Special Report

Words for Results

Discovering the Art of Influencing Others at The Workplace

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