PROCEDURES PT

WHAT IS THE 145 DEFINITION?

REGULATION ISSUED BY CAA WHICH GOVERN AND PRESCRIBE THE STANDARD REQUIREMENT TO QUALIFY AN ORGANIZATION TO CARRY OUT MAINTENANCE ON REGISTERED AIRCRAFT OPERATED FOR THE PURPOSE OF COMMERCIAL AIR TRANSPORT. 145 MADE UP OF 2 PARTS, THE AMC & IEM

WHAT IS MEANT BY ACCEPTANCE MEANS OF COMPLIANCE (ACM)?

IT ILLUSTRATES A MEANS, OR SEVERAL ALTERNATIVE MEANS OF COMPLIANCE BUT NOT NECESSARY THE ONLY POSSIBLE MEANS BY WHICH THE REQUIREMENT CAN BE MET NOTE: THE AMC ARE PRESENTED IN FULL PAGE WIDTH ON LOOSE PAGES, EACH PAGE BEING IDENTIFIED BY THE DATE OF ISSUE OR THE CHANGE NUMBER UNDER WHICH IT IS AMENDED OR ISSUED

WHAT IS THE MEANING OF INTERPRETIVE AND EXPLANATORY MATERIAL ITEM (IEM)?

THEY ARE THOSE MATERIALS WHICH HELP TO ILLUSTRATE THE MEANING OF THE REQUIREMENT

WHAT IS MEANT BY THE ACCOUNTABLE MANAGER?

THE MANAGER WHO HAS CORPORATE SUFFICIENCY FOR ENSURING ALL THE MAINTENANCE REQUIRED BY THE A/C OPERATOR CAN BE FINANCIALLY CARRIED OUT TO THE STANDARD REQUIRED BY THE DCAM

WHAT ARE AIRWORTHINESS NOTICES?

NOTICES ISSUED BY CAA THE AUTHORITY TO CIRCULATE ESSENTIAL INFORMATION OF AIRWORTHINESS OR TECHNICAL NATURE, SOME OF WHICH ARE MANDATORY TO A/C OWNERS, OPERATORS, MAINT ORGANIZATIONS AND MAINT ENGINEERS. THEY ARE HIGHLIGHTED IF MANDATORY.

WHAT IS A PRE FLIGHT INSP?

INSP. CARRIED OUT BEFORE A FLIGHT TO ENSURE THAT THE A/C IS FIT FOR THE INTENDED FLIGHT. IT DOES NOT INCLUDE DEFECT RECTIFICATION. QCAR145 APPROVAL IS NOT REQUIRED FOR THE PRE FLIGHT INSP.

APPROVED MAINT ORG APPROVAL CERT DURATION IS 12 MONTHS AFTER THE DATE OF ISSUE.

WHAT IS MEANT BY AIRWORTHINESS DATA?

ANY INFO THAT IS NECESSARY TO ENSURE THAT THE A/C OR A/C COMPONENT CAN BE MAINTAINED IN A CONDITION SUCH THAT AIRWORTHINESS OF THE A/C OR SERVICEABILITY OF OPERATIONAL AND EMERGENCY EQUIP AS APPROPRIATE IS ASSURED.

WHAT IS THE CRS CONTAIN STATEMENT?

CERTIFIES THAT THE WORK SPECIFIED EXCEPT OTHERWISE SPECIFIED WAS CARRIED OUT IAW PART 145 AND IN RESPECT TO THE WORK THE A/C COMPONENT IS CONSIDERED READY FOR RELEASE TO SERVICE

ADS AIRWORTHINESS DIRECTIVES ISSUED BY NAA OF MANUFACTURER

PROVIDE INFO FOR AN UNSAFE CONDITION, WHICH EXISTS IN A PRODUCT, THE PRODUCT MUST ADHERE TO THE PRESCRIBED INSP., CONDITION OR LIMITATION, CONDITION IF ANY, IF THE PRODUCT IS TO CONTINUE IN OPERATION. NO PERSON MAY USE A PRODUCT TO WHICH AN AD APPLIES EXCEPT AS SPECIFIED IN AN AD. ADS ARE MANDATORY.

SERVICE BULLETINS (S/BS) ISSUED BY MANUFACTURER

PROVIDE INFO OR INSTRUCTIONS AS REQUIRED FOR MODIFICATIONS OR REPLACING PARTS TO THE LATEST CONFIGURATION.

MAN (MAINTENANCE ADVISORY NOTICE)-

NOTIFICATION THAT PROVIDES RECOMMENDED MAINTENANCE ACTION OF REPETITIVE NATURE, AN IMPLEMENTATION OF PROCEDURES AND CITES THE REQUIRED MATERIAL RESOURCES

ALERT SBS

PROVIDES ADVANCED INFO OR INSTRUCTION TO SPECIFIC OPERATORS ON SPECIFIC COMPONENT PROBLEMS AND THE ACTION PLANNED OR IN PROGRESS TO CORRECT THE PROBLEM. ASBS ARE PRINTED IN BLUE PAPER AND ISSUED IN ADVANCE OF A SERVICE BULLETIN.

CHECK MEANS

THE ITEM IS TO INSPECTED EXTERNALLY AND INSITU UNLESS OTHERWISE STATED TO A DEGREE OF LEAST SUFFICIENT TO ENSURE THAT IT SHALL REMAIN SERVICEABLE UNTIL NEXT SCHEDULE INSPECTION OF THE ITEM.

INSPECTION MEANS

THAT THE ZONE / SYSTEM / ITEM / COMPONENT INSPECTION IS OF SUFFICIENT DEPT TO ESTABLISH THAT ANY SIGNIFICANT DETERIATING DEFECT IS IDENTIFIED AND RECTIFIED TO ENSURE AIRWORTHINESS SHALL BE MAINTAINED UNTIL NEXT HIGHER MAINT INSP. IS CARRIED OUT

CAA AIRWORTHINESS NOTICES

ISSUED BY CAA. A MEANS OF CIRCULATING ESSENTIAL INFORMATION OF AN ADMINISTRATIVE, AIRWORTHINESS AND TECHNICAL NATURE TO ALL CIVIL A/C OWNERS AND A/C MAINT ENGINEERS AND ARE PUBLISHED TO HIGHLIGHT IMPORTANT AIRWORTHINESS AND MAINT REQUIREMENTS BY DCAM

A FERRY FLIGHT

A NON-REVENUE FLIGHT OF AN A/C IN AN ABNORMAL CONFIG FOR MAINT PURPOSE. THE FLIGHT IS CONDUCTED WHEN THE A/C HAS A DEFECT WHICH RENDERS THE A/C UNAIRWORTHY, THEREFORE INVALIDATING ITS C OF A BUT IS SAFE FOR FLIGHT UNDER CERTAIN CONDITIONS AND RESTRICTIONS TO A LOCATION WHERE MAINT CAN BE CARRIED OUT. NOTE: FF OUTSIDE THE AFM MAY DEPENDING ON THE EXTENT OF THE ABNORMALITY REQUIRES A STATEMENT OF NO TECHNICAL OBJECTION FROM THE MANUFACTURER

WHAT ARE VITAL POINTS?

DEFINED AS POINTS ON THE A/C AT WHICH A SINGLE MAL ASSEMBLY COULD LEAD TO A CATASTROPHE

WHAT IS PURPOSE OF THE MOE?

TO GIVE THE DCAM AND ANY NATIONAL APPROVING AUTHORITY AN UNDERSTANDING OF THE ORGANIZATION FACILITIES AND PROCEDURES, USED WITHIN THE COMPANY TO PRODUCE AND AIRWORTHINESS PRODUCT. TO PROVIDE DOCUMENT WHICH SHALL ENABLE QAW MEMBER OF STAFF TO UNDERSTAND AND APPRECIATE THE ORGANIZATION OF THE COMPANY, THEIR INDIVIDUAL DUTIES, THE INTERDEPENDENCE OF THE ENTIRE DEPARTMENT, THE PROCEDURE TO BE FOLLOWED TO MEET THE REQUIREMENT OF THE COMPANY. THE MOE IS A 6 PART DOCUMENT

WHAT IS A TYPE CERTIFICATE?

TYPE CERTIFICATE OR PRODUCT CERTIFICATE IS A CERTIFICATE ISSUED FOR A NEW COMPONENT FROM A MANUFACTURER NOT IN USA OR IN JAA COUNTRIES. SUCH A CERTIFICATE SHOULD BE APPROVED BY THE NATIONAL AIRWORTHINESS AUTHORITY.

I.D. OF A GAS CYLINDER

O2 BLACK WITH WHITE ON TOP, GREEN AVIATION USAGE. N2 GRAY WITH WHITE ON TOP AIR GRAY WITH A BLACK AND WHITE TOP

WHAT IS A PMA CERTIFICATE?

PART MANUFACTURE APPROVAL CERTIFICATE IS A LETTER FROM FAA WITH A SUPPLEMENT ATTACHED LISTING AUTHORIZED PARTS

WHAT ARE QUALITY NOTICES?

ISSUED BY QUALITY ASSURANCE DEPT TO BRING TO THE NOTICE OF ALL STAFF INVOLVED IN A/C MAINTENANCE, MATTERS EFFECTING AIRWORTHINESS, ALL NOTICES IN PINK PAPER NOTE QUALITY NOTICES DO NOT OVERRIDE APPROVED PUBLICATIONS OR REGULATIONS E.G.: STARTING OF THE A/C APU WITH BATTERIES IN OFF POSITION, HENCE NO FIRE PROTECTION

WHAT ARE TECHNICAL NOTICES?

NOTICES ISSUED BY ENGINEERING SERVICES TO INFORM STAFF OF KEY AREAS THAT REQUIRE HIGHLIGHTING EXISTING OR NEW INFO. ALSO USED TO BRING TO THE ATTENTION OF MAINT STAFF CHANGES IN PROCEDURES, PRACTICES, ETC. TECHNICAL NOTICES DIVIDED INTO TWO SECTIONS, NAMELY GENERAL AND FOR A/C TYPE.

WHAT IS THE PURPOSE OF TPM?

TO INSTRUCT ALL LEVEL OF STAFF INVOLVED IN A/C MAINT AND TO ASSIST THEM IN UNDERSTANDING OF THE RESPONSIBILITIES, PROCEDURE AND RELATIONSHIP WITHIN THE VARIOUS DEPARTMENT OF THE TECHNICAL DIVISION. THE TPM IS MANDATORY

WHAT ARE THE INSPECTION LEVELS?

WALK AROUND / GVI / DETAILED VI / SPECIAL DETAILED INSPECTION / NON ROUTINE ENTRY INSPECTION AND CLOSURE INSPECTION

A/C READY FOR DEPARTURE To MANILA, THE CAPT REALIZES THE NOISE CERTIFICATE IS MISSING FROM THE DOCUMENTS FOLDER, WOULD THIS PREVENT THE FLIGHT FROM DEPARTING???

THE NOISE CERTIFICATE IS NOT A LEGAL DOCUMENT SO THE A/C IS FIT FOR FLIGHT, BUT ONLY BECAUSE OF THE DESTINATION. ANY DESTINATION IN EUROPE REQUIRES A NOISE CERTIFICATE TO BE CARRIED HENCE IS ONLY LEGALLY REQUIRED IF THE FLIGHT DESTINATION IS IN EUROPE

DEFINITION OF REPORTABLE OCCURRENCE?

ANY INCIDENT RELATED TO SUCH AN A/C OR ANY DEFECT IN SUCH AN AIRCRAFT OR ANY PART OF EQUIPMENT OF SUCH AN AIRCRAFT BEING AN INCIDENT MALFUNCTION OR DEFECT ENDANGERING OR WHICH IS NOT CORRECTED WOULD ENDANGER THE A/C, ITS OCCUPANTS OR ANY OTHER PERSON ANY DEFECT IN OR MALFUNCTION OF ANY FACILITY ON THE GND USED OR INTENDED TO BE USED FOR PURPOSE OF OR IN CONNECTION WITH THE OPERATION OF SUCH A/C BEING A DEFECT OR MALFUNCTION ENDANGERING OR WHICH IF NOT CORRECTED WOULD ENDANGER SUCH AN A/C OR ITS OCCUPANTS

THE MOR PURPOSE IS TO IMPROVE THE LEVEL OF AIRWORTHINESS. THIS ACCOMPLISHES THE DISTRIBUTION OF INFO ON THESE OCCURRENCES TO OTHER PERSONS AND ORGANIZATIONS AND THE IMPLEMENTATION OF CORRECTIVE ACTION.

ANOTHER DEF TO REPORTABLE OCCURRENCES: IS ANY INCIDENT, MALFUNCTION, OR DEFECT OF AN A/C OR ITS EQUIPMENT WHICH WARRANTS INVESTIGATION OTHER THEN IS NORMALLY CARRIED OUT DURING TROUBLE SHOOTING

REPORTABLE OCCURRENCES SHOULD BE ON AN TOR IF IT EFFECTS THE FLIGHT SAFETY OR REDUCES THE MARGIN OF SAFETY

WHAT IS MEANING OF AMS VARIATION?

A TEMPORARY EXTENSION TO ESTABLISHED MAINT PROGRAM / TASK / INSP FREQUENCIES / INTERVALS AND OR APPROVED COMPONENT CHECK INSP / OVERHAUL INTERVALS.

WHEN IS THE SMI CRS ISSUED AND WHEN IS IT SIGNED?

THE CRS IS ISSUED WHEN THE AUTHORIZED PERSON IS SATISFIED THAT THE WORK HAS BEEN PROPERLY CARRIED OUT HAVING DUE REGARD FOR THE FOLLOWING UP TO DATE INSTRUCTIONS INCLUDING MANUALS AND ALL APPROVED TECH DATA AND COMP PROCEDURES USE OF RECOMMENDED TOOLING AND TEST EQUIPMENT WORKING ENVIRONMENT APPROPRIATE TO THE WORK BEING CARRIED OUT

WHAT IS THE FLIGHT MANUAL?

A DOCUMENT PRESCRIBED BY THE ICAO INTENDED PRIMARILY FOR USE BY FLIGHT CREW. THE MANUAL SETS OUT THE LIMITATIONS, RECOMMENDED PROCEDURES AND INFO NECESSARY FOR THE SAFE OPERATION OF THE ASSOCIATED A/C. ALL FLIGHT MANUALS ON THE A330 FLEET ARE INTERCHANGEABLE WITH EACH OTHER AS STATED IN THE FRONT OF THE FLIGHT MANUAL, EFFECTIVITY PAGES.

LIFE CERT OF SAFETY EQUIP SOME NEW ITEMS DRAWN FROM STORES MAY NOT HAVE A LIFE EXPIRY DATE QUOTED, IN SUCH CASES, THE DATE OF MANUFACTURER IS THE STARTING DATE AND THE LIFE ASCERTAINED BY REFERENCE TO THE APPROVED MAINT PROGRAM

DEFINE THE CERTIFYING STAFF?

THOSE PERSONAL THAT ARE AUTHORIZED BY THE AMO IN ACCORDANCE WITH PROCEDURES ACCEPTABLE TO THE AUTHORITY TO CERTIFY A/C OR A/C COMPONENTS FOR RELEASE TO SERVICE

WHICH EQUIPMENTS REQUIRE A DUPLICATE INSPECTIONS?

COMP POLICY REQUIRE A DUP INSP TO BE CARRIED OUT ON ITEMS WHICH HAVE PROVED VULNERABLE IN SERVICE, AS FOLLOWS

U/C FREE FALL SYSTEM / EMERG ESCAPE SYS / ENGINE MCDS / BOROSCOPE PORT PLUGS / FUEL TANKS / COCKPIT SEATS / INSTRUMENT PANELS / FLIGHT CONTROL RIGGING

WHAT IS A MEL AND CDL, WHAT IS THE PURPOSE OF BOTH?

THE PURPOSE OF THE MEL IS TO PERMIT OPERATION OF THE A/C UNDER SPECIFIC CONDITIONS WITH CERTAIN INOPERATIVE EQUIPMENT

THROUGH THE USE OF APPROPRIATE CONDITIONS OR LIMITATIONS THE MEL PROVIDES FOR IMPROVED SCHEDULED RELIABILITY AND A/C UTILIZATION WITH AN EQUIVALENT LEVEL OF SAFETY. IT PROVIDES AN ADDITIONAL MEASURE OF CONTROL ON DEFECTS THE PURPOSE OF THE CDL IS TO PERMIT OPERATION OF THE A/C WITH CERTAIN MINOR STRUCTURAL ITEMS MISSING

MEL A LIST OF SYSTEMS AND EQUIPMENT INSTALLED IN THE A/C ANNOTATED TO SHOW THE DEGREE TO WHICH DEFECTS MAY BE ALLOWED FOR A LIMITED PERIOD. TAILORED TO THE OPERATORS SPECIFIC A/C

MMEL A DOCUMENT CREATED SPECIFICALLY TO REGULATE THE DISPATCH OF AN A/C TYPE WITH AN INOPERATIVE EQUIPMENT

WHAT IS THE ACTION IF IN AOG SITUATION THE NEW PART TO BE FITTED ARRIVED WITHOUT A JAA FORM 1?

THE PART MAY BE ACCEPTED PROVIDED FOLLOWING CONDITIONS ARE SATISFIED THE SPARE VERIFIED AS BEEN SUPPLIED FROM AN APPROVED SOURCE THE APPROVED CERTIFICATE REFERENCE IS KNOWN OR A FAX IS SENT TO ESTABLISH THE SAME THE P/N IS VERIFIED WITH THE IPC THE PART IS INSPECTED FOR GENERAL CONDITION

IF A STORE INSPECTOR NOT AVAILABLE THE STORE PERSONAL WILL BOOK THE ITEM INTO THE SYSTEM IN THE USUAL MANNER. THE ENGINEER WILL CARRY OUT THE INSPECTION OF THE ITEM ON ARRIVAL.

WHAT IS THE CONTENT OF THE DOCUMENT FOLDER ON THE A/C?

C OF R / C OF A C OF INSURANCE / CMR / SMI / CRS / FERRY FLT AUTHORIZATION / RADIO LICENSE / NOISE CERT / WEIGHT AND BALANCE REPORT / DAMAGE CHART / DAILY INSP SHEET

WHAT IS THE COMPANY PROCEDURE FOR A COMPONENT HOLD?

ANY COMPONENT REMOVED FOR T/S & PLACED ON HOLD SHOULD HAVE A DULY COMPLETED HOLD CARD ATTACHED TO IT WHEN A COMPONENT KEPT ON HOLD THE AUTHORIZED ENGINEER SHOULD HAVE A COMPLETED T CARD MADE UP, T CARD CONTAINING ALL DETAILS AND THE T CARD PLACED ON DEFECT BOARD IN MCC. THE TEAR OF PART OF THE HOLD CARD SHOULD BE PLACED WITH THE T CARD. THE ENGINEER WILL REVIEW THE DEFECT AFTER EACH FLIGHT ON A DAILY BASIS AND RECORD IN THE T CARD DEFECT MONITORING COLUMN, STATING NIL OR REPETITIVE DEFECT. WHEN THE PRESCRIBED PERIOD OF COMPONENT KEPT ON HOLD IS ACHIEVED THE T CARD SHALL BE COMPLETED BY THE ENGINEER ALONG WITH OTHER REQUIREMENTS OF COMPLETION OF THE HOLD PROCEDURE. STORES SHALL SEND A MESSAGE IN WRITING TO TREVOR ONCE A WEEK REGARDING THE COMPONENT STATING THE PRESCRIBED PERIOD OF LIMIT WRITTEN ON THE HOLD LABEL

WHEN THE PRESCRIBED PERIOD IS ACHIEVED AND IF THE CHANGE ITEM HAS NOT CURED THE DEFECT, A CONDITION CERTIFICATE SHOULD BE COMPLETED AND A NEW SERVICEABLE LABEL SHOULD BE FITTED TO THE HOLD ITEM. THE ITEM SHOULD THEN BE RETURNED TO SORES AS SERVICEABLE.

WHAT IS THE ACTION IF IN AOG SITUATION THE NEW PART TO BE FITTED ARRIVED WITHOUT A JAA FORM 1?
THE PART MAY BE ACCEPTED PROVIDED FOLLOWING CONDITIONS ARE SATISFIED: THE SPARE VERIFIED AS BEEN SUPPLIED FROM AN APPROVED SOURCE, THE APPROVED CERTIFICATE REFERENCE IS KNOWN OR A FAX IS SENT TO ESTABLISH THE SAME, THE P/N IS VERIFIED WITH THE IPC & THE PART IS INSPECTED FOR GENERAL CONDITION IF A STORE INSPECTOR IS NOT AVAILABLE THE STORE PERSONAL WILL BOOK THE ITEM INTO THE SYSTEM IN THE USUAL MANNER. THE ENGINEER WILL CARRY OUT THE INSPECTION OF THE ITEM ON ARRIVAL.

WHAT IS THE PURPOSE OF THE TPM?

THE TPM PREPARED TO COMPLY WITH BOTH CAA AND DGAC REQUIREMENTS FOR THE COMPANY TO HOLD MAINTENANCE APPROVAL IAW QCAR AND JAA PART 145. THE TPM DIVIDED INTO 9 PARTS, PART 2 BASE MAINTENANCEBASE MAINTENANCE PART IS TO INSTRUCT ALL PERSONAL INVOLVED IN A/C MAINTENANCE AND TO ASSIST THEM IN THE UNDERSTANDING OF THERE RESPONSIBILITIES. NOTE: THE INSTRUCTIONS ARE MANDATORY TO ALL MAINTENANCE PERSONAL. 1 2 3 4 General & Administration Maintenance Quality Assurance Technical Materials

5 6 7 8

Engineering Planning Engineering Services Workshops Technical Training

WHAT IS A CONCESSION?

A CONCESSION MAY BE GRANTED TO PERMIT THE USE / CERTIFICATE OF A PART TO BE FITTED ON AN AIRCRAFT WHEN THE PART DOES NOT CONFIRM TO EVERY DAY DRAWINGS / SPECIFICATIONS OR PERFORMANCE. THE DISCREPANCY, WHICH AFTER PROPER INVESTIGATION IS NOT CONSIDERED TO EFFECT THE SPECIFIC OPERATION OF THE PART, SYSTEM, OR A/C AS A WHOLE. A CONCESSION IS VALID FOR THE MENTIONED PERIOD ON THE FORM. IF EXPIRED, A NEW CONCESSION TO BE APPLIED, THE SAME CONCESSION # WILL BE QUOTED ON THE NEW CONCESSION.

WHY A CRS MUST BE SIGNED?

CRS SIGNING IS MANDATORY TO MEET THE QCR145.1 REQUIREMENT WHICH STATES NO A/C WHEN USED FOR COMMERCIAL AIR TRANSPORT MAY FLY UNLESS A CRS HAS BEEN ISSUED BY AN ORGANIZATION FOR ANY MAINTENANCE CARRIED OUT ON THE A/C OR ON THE AIRCRAFT COMPONENTS INTENDED FOR FITMENT TO AN AIRCRAFT. NO ORGANIZATION MAY RELEASE TO SERVICE AN AIRCRAFT UNLESS APPROVED BY QCAR 145 AND NO ORGANIZATION MAY MAINTAIN AN A/C UNLESS APPROVED BY QCAR 145 OR WORKING UNDER THE QUALITY SYSTEM OF AN APPROPRIATELY APPROVED QCAR 145 APPROVED MAINTENANCE ORGANIZATION.

NO ORGANIZATION MAY ISSUE A CRS UNLESS APPROVED IN ACCORDANCE WITH QCAR 145 OR THE ORGANIZATION IS WORKING UNDER THE QUALITY SYSTEM OF AN APPROPRIATELY APPROVED COMPANY UNDER QCAR 145.

NAME THE STAFF INVOLVED IN THE TOWING OF AN AIRCRAFT AND WHAT ARE THE DUTIES OF THE BRAKE ENGINEER?

APPROVED TUG DRIVER / BRAKE ENGINEER / HEAD SET MECHANIC / WING TIP WATCH AND LOOK OUT MECHANICS.

BRAKE ENGINEERS DUTIES ARE AS FOLLOWS AND ENSURES THAT MAIN DECK DOORS ARE CLOSED; CABIN FITTINGS AND LOOSE EQUIP. ARE SECURED. HYDRAULIC AND ELEC PWR AVAILABLE DURING TAXI. TO BRIEF AND INSTRUCT OTHERS ON BOARD THE A/C. OPERATE BEACON AND NAV LIGHTS MAINTAIN COMMUNICATION WITH THE PERSON ON THE HEADSET MONITOR BRAKE INDICATORS FOR SUFFICIENT PRESSURE ESTABLISH AUTHORIZATION FROM AIRPORT AUTHORITIES WITH FOR TOWING OPERATION COMPLY WITH ALL AIRPORT AUTHORITIES INSTRUCTIONS AND INFORM MECHANIC ON HEADSET AT ALL TIMES MONITOR AIRPORT GND CONTROL VHF RADIO FREQUENCY AT ALL TIMES DIRECT GND CREW OF ROUTE TO BE TAKEN AND INFORM THEM OF STOP HOLD AREAS BRAKES ONLY TO BE APPLIED WHEN REQUESTED TO AND IN EVENT OF AN EMERGENCY

DESCRIBE THE COMPANY ROBBERYPROCEDURE!

NOTE: ROBBING SHOULD ONLY TAKE PLACE WHEN ALL NORMAL MEANS TO OBTAIN AN AIRCRAFT PART HAVE FAILED AND THE A/C IS NON MEL DEFERRABLE BUT IN AN AOG SITUATION. THE SERVICEABLE STATUS OF ANY COMPONENT MUST BE ESTABLISHED PRIOR TO THE FITMENT TO AN A/C. EVIDENCE OF SHORTAGE OF THE PART REQUIRED MUST BE ESTABLISHED ON A MATERIAL REQUISITION FORM DULY STAMPED NIL STOCK OR NOT STOCKED AND SIGNED BY HE DUTY STORE MAN. AUTHORIZATION TO CARRY OUT A ROBBERY MUST BE AUTHORIZED BY EITHER THE SHIFT DUTY SUPERVISOR OR MATERIAL PLANNING.

COMPLETE THE ROBBERY REQUEST & AUTHORIZATION FORM & ATTACH TO THE NIL STOCK REQUEST ION FORM. THE FORM MUST BE SIGNED BY THE PERSON AUTHORIZING THE ROBBERY AND THE ENGINEER TAKING THE ROBBERY ACTION. WHERE THE REPLACEMENT FOR THE ROBBED ITEM IS STILL REQUIRED, AN AOG REQUISITION MUST BE MADE FOR THE A/C OR ENGINE THAT WAS ROBBED FROM. ROBBERY REQUEST AND AUTHORIZATION FORM WILL BE SENT IMMEDIATELY TO THE MATERIAL PLANNING AND CONTROL SECTION THE MATERIAL PLANNER WILL FILL OUT THE ROBBERY REQUEST FORM AND ANNOTATE A NUMBER FROM THE ROBBERY REGISTER IN THE TOP RIGHT CORNER. ENGINEER SHOULD COMPLETE A 2ND ROBBERY LABEL AND FIX IT TO THE AREA WHERE THE COMPONENT WAS ROBBED AND THE OTHER TO THE AIRCRAFT CONTROL COLUMN. AN ENTRY MUST BE MADE IN THE A/C TECH LOG OF THE ROBBED A/C GIVING DETAILS OF P/N, S/N, DESCRIPTION AND LOCATION. SAFETY PRECAUTIONS MUST BE OBSERVED, RELEVANT CBS PULLED AND WARNING / SAFETY NOTICES DISPLAYED. ALL AREAS MUST BE CORRECTLY BLANKED, PROTECTIVE COVERS FITTED TO PREVENT CONTAMINATION OF THE AREA. A T CARD (BLUE) IS RAISED STATING ROBBERY INFORMATION. REMEMBER, IF A ROBBERY IS CARRIED OUT ON A VITAL POINT, E.G. A FLIGHT DECK SEAT, AN ENTRY IN THE TECH LOG MUST BE MADE FOR A DUPLICATE INSPECTION TO BE CARRIED OUT!!!!!!

(Q) What are the parts of CAME? 6 PARTS,?

General

Continuing Airworthiness Management Procedures

Quality System

Contracted Maintenance

Airworthiness Procedures

APPENDICES

(Q) What are the parts of the MOE? 6 PARTS, ISSUE 4

General

DETAILS OF AUTHORITIES AND ADDRESS MOE COMPLIES WITH IE: DGAC & CAA

Management & Organization

HISTORY OF THE AIRLINE.

ALL MANAGERS RESPONSIBILITIES LISTED IN PART 1. MANPOWER LIST IN PART 1.

Maintenance Procedures

XREFS WITH TPM.

2L. Additional Line Maintenance Procedures

ACTIONS ON THE LINE NORMALLY CARRIED OUT

Quality System Procedures

EXPLANATION ON QUALITY ASSURANCE SYSTEM PROCEDURES, STAFF CERT ETC

4 5

CAA/EASA-OPS Operators APPENDICES

LIST OF SUB CONTRACTORS & ORGANIZATIONS

QCAR OPS Maintenance Procedures

PRE FLT INSPECTIONS, A/C WEIGHING ETC.

Scope of Work is IN CAPABILITY REGISTER

(Q) What is TPM? (A) It is a sub-part of the MOE that enables all personnel within the company involved in aircraft maintenance to understand and appreciate the organization of the company. It also defines their individual duties, the inter-dependence of all departments and the procedures to be followed to meet the requirements of the CAA and DGAC when carrying out maintenance and releasing aircraft back to service IAW JAR 145. Compliance with the TPM is considered mandatory.

(Q) What are Airworthiness Notices? (A) ANs are issued by DCAM to circulate essential administrative, airworthiness or technical information, some of which may be mandatory, to aircraft owners, operators, maintenance organizations and engineers.

(Q) How do you identify a mandatory AN? (A) It is shown at the top of the notice: This Notice gives Details of a Mandatory Requirement

(Q) What are Airworthiness Directives? (A) ADs are issued by the FAA; it requires correction of an unsafe condition discovered in aircraft, engines, or components. ADs are MANDATORY, and must be complied with before a set date, cycles or flying hrs.

(Q) What are CNs? (A) ADs issued by DGAC

(Q) What is the procedure to dispatch an aircraft without a JAA Form 1? (A) 1. That it can be verified the spare if from an approved source.

2. Approved certificate reference is known or that telex or fax copy is sent to establish the same. 3. The part no. is checked with the IPC 4. It is inspected for good condition. 5. A limitation of 30 flt hrs or RTB whichever is the sooner as a Deferred Defect (ADD) If no stores inspector is available: a. b. Item to be booked into stores system in usual manner An appropriately approved Engr will insp the item and stamp the S label.

(Q) What is the Dent and Buckle Chart?

(A) A document used to record external damage to the aircraft that is within SRM limits and is retained in the Flt Deck for quick reference by maintenance staff and flt crew.

(Q) When do you issue a CRS? (A) After any Overhaul, Repair, Replacement, Modification, Mandatory Inspection or Schedule Maintenance Inspection to the aircraft or its components.

(Q) When you sign the CRS staff must ensure? (A) Work has been carried out: 1. 2. 3. 4. 5. IAW approved and current data. Using approved spare parts. To standards acceptable to the CAA/DGAC. Using calibrated tool and test eqpt. Working in an environment suitable to the work being performed.

(Q) What is the CRS statement? (A) CRS certifies that the work carried out as specifies, unless otherwise specified, has been carried out IAW the requirements of JAR 145 and in respect to that work the aircraft / components is considered ready for release to service.

(Q) What are Tech Notices? (A) They are issued by Engineering Services, under the authority of the ESM, to inform staff of key areas that require highlighting for new and existing information. They are also used to bring attention to maintenance staff of changes to procedures, practices etc. This information is formed from in service experience, SBs, TFUs, SILs, and Mods etc.

Information in TNs will not supersede that contained in maintenance manuals or other approved publications unless specifically stated and OVER STAMPED to that effect and the approved source quoted.

(Q) What are Quality Notices? (A) QNs are issued by quality dept on authority of QAM to bring to attention of all staff involved in aircraft maintenance matters affecting airworthiness. Color: Pink QNs are considered MANDATORY Any Dept Head may submit material to the QAM for inclusion in QNs, which will be issued though the QAD.

(Q) Explain the Loan Procedure (A) 1. Materials must ensure the part to be fitted is from an approved source with the modification standard suitable to the a/c to which it is to be fitted. 2. Tech stores must ensure that the part accompanying paperwork is clearly annotated to indicate to the recipient that it is a loan item (should also include a yellow Loan Item Sticker). Fitment: 1. Tech Log entry must be raised to show that a loan item has been fitted and also indicating its location. 2. An ADD entry raised to show a loan item has been fitted and its location.

Return: 1. Materials shall advise aircraft maintenance upon receipt of the replacement parts in Tech stores. 2. Following removal of the component, the item must be inspected for visual damage by a certified Engr, cleaned, correctly blanked and re-packed in its original container or equivalent.

3. A Tech Log entry raised to record all details of the change of component and a Release to service must be issued, IAW the approved data. 4. Pool / Loan Item tag should be fitted by Engr for stores to hasten return of the item.

(Q) What is a One-Off Authorisation? (A) A One Off authorisation may be granted solely for rectification and certification of defects occurring at a place where THE AIRLINE does not have arrangements for line Maintenance.

(Q) What are the privileges and limitations of the One-Off authorisation? (A) 1. To sign CRS for the purpose of defect rectification.

2. To defer defects IAW the MEL / CDL. 3. To sign the first part of a duplicate.

(Q) What is a Once-Off authorisation? (A) Where certification of a specific task at home base is required urgently due to normal certifying staff being unavailable due to sickness, un-planned leave or sudden resignation.

(Q) What are MOR defects? (A) 1. Structural damage.

2. Engine shutdown in flight. 3. System fire, explosion, over speed of any component or brakes. 4. Inability of crew to control system. 5. Incorrect assy found during inspection of a/c or during test procedure. 6. Fuel leakage leading to fire. 7. Fuel qty indication loss.

8. Hyd system failure of more than one system 9. Loss of braking action. 10. Failure of U/C freefall.

(Q) What is a Duplicate Inspection? (A) An inspection first made and certified by one authorized person, then subsequently made and certified by a second authorized person. The second part of the inspection must, as nearly as possible follow the first part, but must not be more than 24 hrs later, if so the first part must be repeated. In addition no maintenance action may be carried out on the item between inspections.

(Q) Who can certify JAA Form 1 (Authorized Release Certificate) (A) 1. AMM 2. HLM 3. HBM

(Q) What are the types of Inspection? (A) 1.Walk around Inspection. 2. General Visual Inspection. 3. Detailed Visual Inspection. 4. Special Visual Inspection.

(Q) What is CMR? (A) Any aircraft with a C of A in force is subject to a periodic review of the maintenance status as per the Approved Maintenance Programme. The CMR is this periodic review carried out by the QAD who will issue a CMR on completion of the required review.

(Q) How do you prepare an a/c for ground training? (A) 1.Engr will ensure a/c is removed from service by raising Tech Log entry:

MAINT ENTRY A/C REQUIRED FOR GROUND TRAINING 2. Engr to liase with Cabin Maint Supervisor to ensure that if cabin maint work in progress, no cabin flooring or access panels left in an open / unsafe position. 3. All cabin eqpt disturbed by the relevant instructor during the training session must be reported to the engineer by an entry in the Cabin Log. 4. The instructor must report any defect found during the training by an entry in the Cabin Log 5. On completion of training, the Engr clearing the Certificate of Release will ensure all the disturbed eqpt is re-stowed. Engr will sign the Tech Log to this effect and clear all defects in the Cabin Log.

(Q) What are the 3 types of Occurrence Report? (A) ASR Occurrence that happens while a/c is under control of the commander or other Flt Deck crew. Report raised goes to Flt Safety Officer. Any reports with engineering content forwarded to QAM for investigation. TOR Raised by Engr s as a result of any incident or occurrence to ground personnel, eqpt or aircraft while not under the command of commander or Flt Deck crew. Forwarded by AMM to QAM. MOR If the QAM considers a TOR subject will or could affect Flt Safety or significantly reduce the margin of safety he will submit the TOR to the CAA as an MOR within 96 hrs of TOR notification.

(Q) What is a Reportable Occurrence? (A) 1.Any occurrence, event or major defect that may effect or endanger an A/C, or that if not rectified may endanger an a/c or its occupants. 2. Any defect on a faulty eqpt, used or that could be used on an a/c that may endanger the a/c or its occupants.

(Q) What is an ESWC? (A) An Engineering Special Work Card to carry out a special maintenance task.

(Q) What is an EO? (A) It is an Engineering Order issued by the Development Engineering to accomplish local modification as per regulatory authority instructions.

(Q) How do you control ETOPS parts? (A) ETOPS parts list is available on configuration, Maintenance, & procedures (CMP). An ETOPS part is identified with a sticker. If any non-ETOPS parts are fitted to an a/c an ADD must be raised for non-ETOPS operation.

(Q) What is a verification Flt? (A) It can be a revenue or non-revenue flt on which the flt crew is requested to assist maintenance to confirm that an ETOPS significant system is operating normally. The certifying Engr will enter an ADD in the Tech Log in the following format: MAINT ENTRY: ETOPS SIGNIFICANT ITEM VERIFICATION

Verify xxx system (component) operation IAW normal procedure. Report results and findings in the Tech Log

(Q) What is the purpose of the MEL? (A) The MEL is intended to permit operations with specified inoperative items of eqpt for a limited period of time until repairs can be accomplished. (Q) What is the CDL? (A) The CDL permits operation of the a/c with certain minor structural items missing.

(Q) Why do you sign the CRS? (A) It is mandatory as per 145 that no aircraft may fly when used for commercial air transport unless a CRS has been signed by an approved maintenance organisation for maintenance carried out on an a/c or its components.

(Q) What is a Type Certificate? (A) It is a certificate issued for a new component from a manufacturer NOT in the USA or JAA countries. Such a certificate should be approved by the NAA.

(Q) What are inter-discipline Responsibilities? (A) It is the responsibility of the discipline effecting disturbance or adjustment of a system to record the other discipline requirements on the work card/ Inspection report of the discipline concerned.

(Q) What is the procedure for component interchange for defect-evaluation? (A) 1.Make sure the defect is of an intermittent nature. 2. Make sure it will not go for a duel failure. 3. Raise Tech log entry for new position. (Q) What is the procedure to transfer a defect to the BDD? (A) 1.Deferral must be with the consent of the a/c Maint manager and in some circumstances QAM 2. Item must not be of a type apparent during operation to the flt crew, cabin crew or line maint personnel. 3. Iten must not be an MDD or ADD. 4. Must sign CRS statement including SRM, AMM reference. 5. Item must be recorded in BDD register. (Q) What is the procedure for spillage in an aircraft? (A) 1.Identify material 2. Report in the Tech Log

3. Raise TOR / MOR 4. Clean & wash 5. Raise ADD to re-inspect within 14 days a. b. c. d. e. f. Toilet fluid rectify cause and flush with water Acids / Alkali as per corrosion manual Mercury as per CPM and AMM Flammables Alert airport authorities Poisons Alert Airport authorities and Medical Services Salt water flush with clean water

g. Raise ADD for re-insp within 14 days Engr Svcs to monitor + copy to QAD h. i. j. Send sample of spillage Send sample of final rinse Send sample of flush fluid

(Q) Explain certifying staff (A) Those personnel who are authorised by the approved maintenance organisation IAW the procedure acceptable to the CAA to certify a/c or component for release to service. (Q) Explain overlapping responsibilities (A) When work is carried out by two different categories both parties must sign the CRS.

(Q) What is the Maintenance Programme Variation? (A) It allows for additional time to carry out a maintenance task (or group of tasks) as specified in the AMP. It is applied for by the PPM and authorised by the QAM.

(Q) What is the Authorisation Function Code? (A) 1. Inspection 2. Maintenance checks 3. Component replacement 4. Rectification of defects 5. Repair 6. Modification 7. Duplicate inspection 8. APU ops

(Q) What is a Pre-Flt inspection? (A) The inspection carried out before flight to ensure that the a/c is fit for the intended flight. It does not include defect rectification. QCAR approval is not required for a pre-flight inspection.

(Q) What is Airworthiness Data? (A) Any information necessary to ensure that an aircraft or component can be maintained in an airworthy condition.

(Q) What is meant by ETOPS approval for an aircraft? (A) Permit to fly an aircraft over a route containing a point further than 60 minutes flying away from a suitable airfield.

(Q) What is the procedure for an aircraft to operate outside the MEL? (A) In special cases the CAA may approve for at least one flight. Applications should come from the aircraft commander in consultation with other technical managers (see MEL special permission).

(Q) Explain Life Certification of Safety Eqpt (A) When replacing emergency items, it is the certifying Engrs responsibility to transfer details of the existing certification onto a new form. Engr will sign the form and enter his authorisation details. The completed sticker must be affixed to the item. New items drawn from stores may not have a life expiry date show quoted. In such cases, the date of manufacture is the starting date, and the life ascertained by reference to the AMP.

Examples: escape slide, slide rafts, life jackets, baby survival cots, portable fire ext, portable oxy bottle, first aid kits, smoke hoods, emergency beacons, smoke goggles, emergency flash lights and loud hailers.

(Q) What should you check before signing the final CRS (SMI CRS?) (A) 1.A/C maint clearance sheet and work pack contents 2. Final CRS incomplete maint 3. No of pages in work pack 4. NRC / continuation sheet register 5. Work order control sheet NOT A CRS 6. Component control sheet KNOW
7. Maint task cards / JICs (A4 / C Chk only)

8. Panel opening / closing card 9. Staff ID sheet 10. Deferment approval 11. Copies of SBs related to EO/ESWC/etc 12. SMI-CRS 13. ADBC content 14. JIC (instead of MTCs)

15. SMI-CRS / B1/B2/C or B1/B2

(Q) What is a Flt Manual? (A) It is primarily for the flt crew and includes limitations, recommended procedures and information necessary for the safe operation of the aircraft.

(Q) What is a Ferry Flt? (A) It is a non-revenue flt by an a/c in abnormal configuration, for maintenance purposes. The flt is conducted when an aircraft has a defect that renders the aircraft unairworthy, hence the C of A is invalid, but is safe for flight under certain conditions and restrictions to a location where maintenance can be carried out. People Involved: 1. AMM 2. ESM (to get NTO) 3. QAM (will authorise ferry flt) 4. Flt Ops manager 5. Engr (will certify Certificate of Fitness for Flight) 6. Copy of Ferry flt cert must be attached to tech log 7. QAM will inform CAA within 10 days

(Q) Explain Refuelling Procedure? (A) 1.Do not keep steps under wing 2. Aircraft / refuelling vehicle must be earthed 3. Fire ext available 4. Oxy, HF, Wx radar not to be used during refuelling 5. Water drain check to be c/out on bowser

6. Do not exceed 50-psi refuel pressure 7. In case of overwing refuelling, no pax on a/c

(Q) What is the procedure for fuel spillage? (A) 1.Stop refuelling immediately 2. Inform fire crew 3. Inform flt crew if evacuation reqd 4. Clear area as soon as possible 5. Raise TOR 6. Pint sized spills no emer action 7.18in-6ft fire crew reqd 8. More than 6ft emer status

(Q) What are the approved certificates for spares? (A) 1.JAA Form 1 2. FAA 81-30 / 81-40 (for engines / APUs) 3. TCA 24-0078 (Canada) 4. Embraer form FDH-100-01G (Brazil)

(Q) Explain Accountable Manager? (A) The manager who has corporate authority for ensuring all the maintenance required by the aircraft operator can be financed and carried out to the standard required by the CAA.

(Q) What is 145.17? (A) Approved maintenance organisation certificate valid for 12 months from the date of issue.

(Q) What is the L/G pin policy? (A) 1.A/C on ground more than 4 hrs reqs Tech Log entry. 2. EGR by maint personnel. 3. Hyd system pressurised for T/S. 4. Any non-routine maint or repair of a/c. 5. Work on L/G or L/G locks 6. Replacement of wheel / brakes 7. A/C towing 8. A/C on jacks

PURPOSE OF TPM

To provide a document which will enable all staff involved in aircraft maintenance to understand and appreciate the organization of the company. It also defines their individual duties, the inter-dependence of all departments and the procedures to be followed to meet the requirements of the CAA and DGAC when carrying out maintenance and releasing aircraft back to service IAW QCAR /JAR 145. Compliance with the TPM is considered MANDATORY

DEFINITIONS

Accountable Manager Means the manager who has the corporate authority for ensuring that all maintenance required can be financed and carried out to the standard required by the CAA. The Accountable Manager may delegate in

writing to another person in the organization, such person then becomes the Accountable manager for the purpose of 145.

Approved Standard means a manufacturing, design, or maintenance quality standard approved by the CAA.

Airworthiness Data Means any information necessary to ensure that aircraft or aircraft components can be maintained in an airworthiness condition.

Certifying Staff Means those personnel who are authorized by the approved maintenance organization IAW a procedure acceptable to the CAA to certify aircraft or aircraft components for release to service.

Commercial Air Transport Means the carriage of passengers, cargo or mail for remuneration.

Concession Is written authority to permit the operation of an aircraft with parts, systems or processes, which do not conform in every respect to the approved data or technical specifications in a particular case, the discrepancy which, after proper investigation, can be shown not to compromise the continued airworthiness of the aircraft. The AMM is responsible for initiating all concession requests; concessions may be granted by Engineering Services Department and approved by the QAM.

Variation is a temporary extension to an established AMP (approved Maint Prog) task or group of tasks (i.e. letter checks), including components. A variation will be considered when the period prescribed by the AMP cannot be complied with due to circumstances that could not reasonably have been foreseen or to tie up a task or group of tasks with specific ground time.

Acceptable Means of Compliance (AMC) - Illustrates a means, or several alternative means but not necessarily the only possible means but which a requirement can be met.

Interpretive and Explanatory Material (IEM) - Is material that helps to illustrate the meaning of a requirement.

Maintenance one or more or a combination of overhaul, repair, inspection, replacement, or defect rectification of an aircraft or aircraft component.

Modification the alteration of an aircraft / aircraft component in conformity with an approved standard.

Overhaul the restoration of an aircraft / aircraft component by inspection and replacement in conformity with an approved standard to extend the operational life. Inspection the examination of an aircraft / aircraft component to establish conformity with an approved standard. Repair the restoration of an aircraft / aircraft component to a serviceable condition in conformity with an approved standard.

Pre-Flt inspection is the inspection carried out before flt to ensure the aircraft is fit for the intended flt. It does not include defect rectification or require a CRS.

Line Maintenance Any maintenance that must be carried out before flight to ensure that the aircraft is fit for the intended flight. It may include troubleshooting, component replacement, minor repairs, defect rectification, scheduled maintenance and / or checks.

Base Maintenance Maintenance tasks falling outside the criteria of line maintenance are considered base maintenance.

INSPECTION STANDARDS

Check that the item to be inspected (externally and in-situ unless otherwise stated) to a degree at least sufficient to ensure that it will remain serviceable

until the next scheduled inspection of the item. That the item is, at the time of the check, free from any observed defects likely to affect airworthiness.

Inspect That the zone / system / component inspection is of sufficient depth to establish that any significant deterioration / defect is identified and rectified to ensure that airworthiness will be maintained until the next higher scheduled inspection is due.

CERTIFICATION PRIVILEGES AND RESPONSIBILITIES

Authorization An authority to issue a CRS.

Approval approval to certify completion of non-CRS tasks

Certification When any task is signed or stamped it is assured that the work has been performed to airworthiness standard and will contribute to the issue of a CRS by another authorized person.

The CAA / DGAC requires that a CRS is issued for any overhaul, repair, replacement, modification, maintenance, mandatory inspection or scheduled inspection of the aircraft or any of its equipment that is necessary for the airworthiness of the aircraft.

A CRS shall be issued for all maintenance performed on an aircraft and shall only be signed when the certifying staff is satisfied that the work has been carried out IAW current Approved Maintenance Data and using approved parts, to a standard acceptable to the CAA / DGAC and using serviceable and correctly calibrated tooling / test eqpt as approved by the aircraft manufacturer in a suitable working environment appropriate to the work being performed. The certification of work includes inspection, repair, overhaul, replacement and modification or defect rectification..

DOCUMENTS

Airworthiness Notices Notices issued by the CAA to circulate essential administrative, airworthiness or technical information, some of which may be mandatory, to aircraft owners, operators, maintenance organizations and engineers. The statement This Notice is Mandatory at the top of the page if reqd highlights them.

Technical Notices Notices issued by Engineering Services Department to inform staff of key areas that require highlighting for existing or new information. They are also used to bring attention to maintenance staff changes of procedure, practices etc. They are also used to provide technical information that may affect maintenance problems and or safe handling of company aircraft. This information may come from in service experience, new modifications, TFUs, SILs, SBs, MANs (Maintenance Advisory Note), in-service experience etc.

Color coded: White General, Green A300/310, Pink A319/320/321, Yellow A330, Blue A340 Information in TNs will not supersede that contained in maintenance manuals or other approved publications unless specifically stated and OVER STAMPED to that effect and the source approved. TNs normally initiated by ESM or QAM. Quality Notices Notices issued by the QAM to broadcast any matter of quality, technical airworthiness or procedural interest which the QAM considers necessary to emphasize, clarify, expand, rule or advise on. The QN is considered complementary to the information contained in the Technical Notices. Any Dept Head may submit information of a subject to QAM for inclusion in QNs. QN s are issued on pink paper and CONSIDERED MANDATORY.

MEL Purpose of MEL is to permit operation of an aircraft under specific conditions with certain inoperative equipment. Through the use of appropriate condition or limitations the MEL provides for improved schedule reliability and aircraft utilization with an equivalent level of safety. It also provides an additional measure of control of defects.

CDL Purpose of the CDL is to permit operation of the aircraft with certain minor structural items missing.

Airworthiness Directives Provide information for an unsafe condition that may exist in a product. Issued by the FAA it requires correction of an unsafe condition that has been discovered in an aircraft, engine, or component. ADs are MANDATORY and must be accomplished before a set date, cycles or flying hours.

CNs ADs issued by the DGAC

Service Bulletins Provides information or instructions as required for the modification or replacing parts to the latest configuration.

Alert Service Bulletins Provides advanced information to specific operators on specific component problems and the action in place or process to correct the problem. ASBs are printed on BLUE paper and issued in advance of an SB.

Maintenance Advisory Notice (MAN) A notice that provides recommended maintenance action of a repetitive nature. It also provides an implementation procedure and cites the required repair materials.

CAA Form One Authorized Release The purpose of the certificate is to release assemblies / items / components / parts after work carried out under the approval of the CAA. This approval is limited as to parts listed in the Capability Register. This also allows fitment of parts removed from one aircraft / aircraft components to be fitted to another aircraft / aircraft component.

CAA / JAA Form One Authorized Release Limited to AMM, HLM, HBM

MELs are a list of systems and equipments installed in the aircraft annotated to show the degree to which defects may be allowed for a limited period. It is tailored to the operators specific aircraft.

Repair intervals: A Before next flight of within time limit specified in the remarks column of MEL B 3 days C 10 days D 120 days

Repair Interval Extensions For Cat A Flt Ops must obtain extension approval from CAA Flt Ops Dept, for B, C and D authority delegated to QAM. ONLY 2 EXTENSIONS MAX CAN BE GRANTED.

Procedure On receipt of extension MCC provide copy to certifying staff that places copy in tech log and raise NTO with wording THIS A/C OPERATING ON AN MEL ITEM REPAIR INTERVAL EXTENSION, AS APPROVED ON THE ATTACHED FORM.

Rectification On rectification Engr removes RIE from tech log and cancels NTC. Removed form is attached to TLP and forwarded to Tech Records for filing.

Aircraft Dent and Buckle Chart (ADBC) Is used to identify and record external a/c damage that is within SRM limits in one document that is retained on the flight deck for quick reference by all Engr and Flt deck staff. It is to provide information to them that the damage recorded has been assessed and is acceptable for continued operations. Responsibilities

AMM - to ensure the document reflects the actual condition of the aircraft. PPC Mngr - To provide new ADBC for a/c at every A4 / C check and that ADBC documents are made for every new / leased a/c introduced into the fleet.

Engr Ensure ADBC is updated during A4 / C check and a/c damage and data recorded in ADBC coincide. Tech Records Retain all historical documents. Dev Engr Compile an ADBC for every a/c in the fleet and amend this procedure accordingly. Procedure Certifying Engr will review current ADBC doc against the damage on the a/c and transcribe that recorded on the current doc to the new doc verbatim and stamp each entry. At the same time he surveys the a/c for any new damage and records the same. New damage that is assessed within SRM limits that is subject to a concession will be recorded on the current TLP as being within SRM limits or referenced Concession. On the ADBC the following information is annotated:

SRM reference Date TLP Cert Engr Approval Stamp

During Line Ops if new damage is discovered, the certifying Engr will raise an entry in the Tech log. He will then investigate and inspect IAW the SRM. If the damage is within SRM limits, he will record on the Tech log the dimensions of the damage and limits laid down in the SRM together with the reference. This will then be transferred to the ADBC. If the damage is outside the SRM limits a concession must be applied for. When this is approved the details of SRM and concession are entered in the tech log and transferred to the ADBC.

ROBBERY

In an AOG situation the only alternative that may be available to procure a serviceable spare part is to take robbery action. The action should only be adopted when all sources of supply have been thoroughly checked and an authorization has been granted to take robbery action.

Robbery of flight recorders shall not occur, unless the data contained in the robbed unit is transferred to a copy medium at an approved facility.

Parts that are robbed must be restricted to LRUs covered in the maintenance manual or those that require only simple function checks to prove serviceability.

The sources from which robbery action may be taken are as follows (in order of priority): Component or sub assy held in Tech Bonded Stores Component or sub assy held in workshops Aircraft undergoing maintenance Aircraft on standby

The serviceability status of any component to be robbed must be established prior to fitment to any aircraft. ENTRY IN TECH LOG AND ADD/ MDD STATUS

Evidence of a shortage of the part required must be produced i.e. AMR stamped Nil Stock or Not Stocked and signed by duty store man.

Authorization is to be obtained prior to any robbery action from either the Duty Supervisor or Material Planning.

ROBBING COMPONENTS FROM AIRCRAFT OR POWERPLANT

The certifying staff must complete two robbery labels and affix one to the area from which the component was removed and the other to the control column of the a/c.

An entry must be made in the Tech Log of the robbed aircraft giving details of the position, S/N, P/N and reason for robbery Relevant C/Bs pulled and warning notices displayed

It is imperative that after robbery from any approved source the remaining component or sub assy is correctly blanked to prevent contamination.

ROBBING FROM A COMPONENT / SUB ASSY HELD IN STORES

The components main assy held in stores must be booked out using AMR. The AMR then clearly annotated FOR ROBBERY ACTION next to a/c registration. When clearing the defect the certifying staff shall record the P/N, S/N of the component robbed (not the higher assy) however, the approved batch no. will be that of the higher assy. The robbed main assy should then have a robbery label attached, and the unserviceable part of the S / U/S label completed indicating the sub assy details, then directed to Quarantine stores as U/S component. If a part from a spare engine or APU is robbed planning must be contacted (after obtaining permission for the robbery) to obtain a registered work file with NRC. The registered work file will in effect render the S label invalid until the final CRS is signed. The certifying staff will record his robbery action on the NRC and register the NRC in the work file. The work file with all raised NRCs will be kept in a pouch attached to the engine or APU close to the data plate. If the robbed item is later replaced the NRC will be cleared in the normal way. A new NRC will be raised for the required testing, leak check etc. At installation of the engine or APU all the requirements of the outstanding NRCs must be complied with before the final CRS can be signed.

REFITTING OF ROBBED PARTS

If the robbed part is from a main assy and it is an LRU, then the robbed part may be replaced by an approved serviceable part and certified by an authorized holder in the appropriate discipline. The main assy must be certified with a new S label. Whenever a component is robbed from another aircraft or higher assy for fitment to a customer a/c, and no release certificate is available, the a/c may

continue in service for a maximum of 30 F/Hrs or until return to base, whichever is the sooner. A deferred defect must be raised whenever this procedure is adopted.

COMPONENT HOLD

Used to enable components removed during trouble shooting to be held pending defect investigation and returned to service if the original aircraft defect persists. This procedure also allows the company to reduce the number of components returned for repair, which may subsequently be returned No Fault Found.

Hold procedure can only be applied to components removed in elimination of the defect where the defect could not be confirmed during ground testing and troubleshooting. When a component is removed during troubleshooting and placed on hold, it shall have a duly completed hold label attached to the component. The U/S portion of the S / U/S label is NOT completed at this time. The certifying Engr shall complete a T card (indicating the a/c reg, TLP, component description, P/N, S/N, position, details of nature of defect and hold period expiry date). The tear off portion of the hold label shall be attached to the T card. The S label of the component fitted will be returned to stores who forward a copy to Tech Records to update the a/c component file. When the prescribed period of hold is achieved and it can be proven that changing this component has not cured the defect, a condition certificate shall be raised by the certifying Engr or duty supervisor giving details of the original defect and listing the work to be carried out to return the item to Tech Stores e.g. visual examination, cleaning, testing etc. On completion of this work a Condition Certificate, Stores Credit Note and component label shall be completed by the certifying Engr or duty supervisor. The item will then be returned for credit into Tech stores. If the unit is confirmed U/S the component label U/S part shall be completed and the unit forwarded to Tech Stores for dispatch.

For a/c with CFDS or CMS that includes a cockpit printer, the relevant data is to be attached to all removed rotables.

THE PRESCRIBED PERIOD FOR HOLD IS ONE DAY OR TWO SECTORS, WHICHEVER IS THE GREATER. IN EXCEPTIONAL CIRCUMSTANCES THIS MAY BE INCREASED TO TWO DAYS ON AUTHORITY OF AMM.

LOAN ITEM

A Tech Log entry must be raised to show that a loan item has been fitted with the related location. An ADD must be raised to show a loan item is fitted including the location.

The loan item will have a yellow round Loan Item sticker fixed to it by stores personnel to attract the attention of the certifying Engr who will replace the item. On removal of the loan item it shall have a POOL/LOAN ITEM label affixed to it. It is raised to certify the S / U/S condition of the component as well as to inform tech stores to follow immediate return action.

ACCEPTANCE OF COMPONENTS IN AOG SITUATIONS

In case of AOG situations a component S tag from an operator or JAR 145 maintenance organization is acceptable providing: The original document is sent as soon as possible, to a maximum of 3 weeks. The component is checked and inspected for satisfactory condition The S tag clearly identified the organization and approving NAA.

The component is limited to 30 Flt Hrs, or RTB, whichever is the sooner. The Certifying Engr shall raise an ADD for Loan Item fitment. On RTB if there is no replacement item available a concession must be raised for continued service of the item.

ETOPS PARTS LOAN

All ETOPS parts loan shall be verified by P/N and dash no. as acceptable as per Airways ETOPS Parts List by the certifying Engr prior to installation If any parts are not verified ETOPS approved as per the List, they may not be issued against an ETOPS a/c unless it is downgraded to NON-ETOPS and an ADD and NTC raised accordingly.

INSTALLATION OF NON-ETOPS PARTS

Some ETOPS parts have equivalent (alternative) non-ETOPS parts that are interchangeable but not authorized for ETOPS If it is necessary to install non-ETOPS parts on an ETOPS a/c (due to lack of parts etc), this shall be done for a temporary period only. MCC must be notified of the deviation and the certifying Engr raise an ADD and NTC to prohibit ETOPS flights until the correct ETOPS parts are installed.

ETOPS SERVICE CHECK

Prior to an ETOPS departure from DOHA, an ETOPS service check is required to be carried out by an engineer who has completed the approved ETOPS training programme and holds the appropriate authorization on the type issued by the QAM. An ETOPS sector is one that includes flt any more than 60 mins from a suitable airfield in still air conditions at the aircrafts single engine cruise speed.