BRAVIA LCD TVs - KDL-32EX400 System Software Update (Version PKG4.

087GAL-0108) Applicable Models: KDL-32EX500, KDL-52EX700, KDL-32EX700, KDL-40HX700, KDL-55EX710, KDL-40EX600, KDL-55EX500, KDL-46EX710, KDL-46EX500, KDL-40EX400, KDL40EX700, KDL-40EX500, KDL-55HX700, KDL-40EX710, KDL-32EX710, KDL46HX700, KDL-32EX600, KDL-32EX400, KDL-46EX700, KDL-60EX700 IMPORTANT: This software is only for use with the products identified and sold in Australia, India, Indonesia, Malaysia, Middle East & Africa, New Zealand, Philippines, Singapore, South Africa, Thailand or Vietnam. Not all models are sold in all countries. What does this do? Sony has designed the BRAVIA Televisions software update process to be customer friendly. This software update (version PKG4.087GAL-0108) provides the following benefits: Improvements over earlier version:

Future IPTV service support.

How to Check if You Need the Update Please follow the steps below to check your television's software version to determine if it needs this software update: 1. On the TV remote control, press the "HOME" button to open the TV Home Menu (XMB). 2. On the remote control, use the arrows to select the Settings icon. 3. Use the arrows to highlight the Product Support icon, and then press the EXECUTE Button on the remote control. 4. Use the arrows to highlight the System Information icon, and then press the EXECUTE Button on the remote control. 5. The software version number will be displayed at the bottom of the System Information screen. If your software version is PKG4.087GAL-0108 or higher, your TV does not need this update. Important Notes

WARNING!! This update is permanent. After performing this update it is not possible to return to or install a previous version of the system software. By downloading and installing this update, you acknowledge that you understand this update cannot be reversed. If your televisions software version is PKG4.087GAL-0108 or higher, your TV does not need this update. Note: If your television is connected to the Internet, the software may have already been updated. If you decide to download the update, a USB storage device, such as a Sony Micro Vault device, or something similar, is required to perform the update. Sony is aware that not all USB storage devices are compatible with our TVs. If the

software update does not automatically begin when you connect the USB storage device to the TV, you may need to format your device to the FAT32 file system, or use a different device. View formatting instructions and the list of compatible USB storage devices. It is highly recommended that you print out these instructions for use as a reference during the installation process.

Available Download File name: sony_tvupdate_2010_0487_gal_.zip File size: 34.7 MB (36,472,393 bytes) Updated on: 15th December 2010 BRAVIA LCD TVs - KDL-32EX400 System Software Update (Version PKG4.087GAL-0108) 1. System Software Update (Version PKG4.087GAL-0108) Applicable Models: KDL-32EX500, KDL-52EX700, KDL-32EX700, KDL-40HX700, KDL-55EX710, KDL-40EX600, KDL-55EX500, KDL-46EX710, KDL-46EX500, KDL-40EX400, KDL40EX700, KDL-40EX500, KDL-55HX700, KDL-40EX710, KDL-32EX710, KDL46HX700, KDL-32EX600, KDL-32EX400, KDL-46EX700, KDL-60EX700 Download and Transfer the Update File to Your USB Storage Device 1. Download the sony_tvupdate_2010_0487_gal_.zip file to a temporary or download directory (please note this directory for reference) on your computer. 2. Go to the directory where the file was downloaded and verify that the size of the sony_tvupdate_2010_0487_gal_.zip file is 36,472,393 bytes. a. Right-click the sony_tvupdate_2010_0487_gal_.zip file, and click "Properties". b.. On the "sony_tvupdate_2010_0487_gal_.zip Properties" screen, verify that the "Size:" listed is "34.7 MB (36,472,393 bytes)". Note: The "Size on disk:" listed may be different. That is normal. c. If the file size is different than the "36,472,393 bytes", please download the sony_tvupdate_2010_0487_gal_.zip file again. 3. Extract the update file from the sony_tvupdate_2010_0487_gal_.zip file. 4. For Windows XP operating system: a. Go to the directory where the file was downloaded and right-click the sony_tvupdate_2010_0487_gal_.zip file, and then click "Extract All. b. At the "Extraction Wizard" dialog box, click "Next". c. Click "Next". d. Click "Finish". e. A new folder will be created called "sony_dtv0FA00A00A0A0_00020201" 5. Format a compatible USB storage device to the FAT32 file system and connect it to your computer. View formatting instructions and the list of compatible USB storage devices. 6. Transfer the update folder to the USB storage device:

For Windows XP operating system: Go to the directory where the folder was created, right-click the sony_dtv0FA00A00A0A0_00020201 folder and, from the menu, click "Send To...", and then click the drive (EX: Removable Disk E:) that represents your USB device. The update folder will be copied onto your USB device. Note: The update will not be performed if the folder structure, name of the folder, or name of the file inside the folder is modified. 7. Remove the USB device from your computer. 8. Please continue to the next section. Updating the Software Note: The software update takes approximately five minutes to complete. During the update process, the screen on your BRAVIA television will display progress information, or may be blank. This is normal. Please do not remove the USB storage device until the update is complete. WARNING! Do not turn off the TV set or disconnect it from the power supply during the update process. Doing so may damage your TV set and make it unusable, or may require service. WARNING! Do not press any button, except as instructed, until the update is complete. Doing so may damage your TV set and make it unusable, or may require service. 1. Power on the TV. 2. Insert the USB storage device into the USB port located on the side of the TV. Note: The USB storage device can only be inserted into the USB port slot one way. 3. Once the USB storage device has been detected, a message appears indicating that the files are being updated.

WARNING! Do not turn off the TV set or disconnect it from the power supply during the update process. Doing so may damage your TV set and make it unusable, or may require service. 4. A series of different messages will appear on the TV set. Please follow the on screen instructions.

5. During the update the POWER indicator will be green for 30 seconds, followed by the PIC OFF/TIMER indicator slowly flashing amber, and the STANDBY indicator is red. After several minutes, the TV will turn off and then turn back on to complete the update. 6. Please wait until a message appears indicating "The system update is complete."

or indicating "Newer version not detected."

7. Remove the USB device from the TV, and then click "OK" by pressing the EXECUTE Button on the remote control. 8. Delete the update files from the USB device, or reformat the USB device. 9. The update process is now complete. Update Verification (optional) Please follow the steps below to verify that the software was successfully updated: 1. On the TV remote control, press the "HOME" button to open the TV Home Menu (XMB). 2. On the remote control, use the arrows to select the Settings icon. 3. Use the arrows to highlight the Product Support icon, and then press the EXECUTE Button on the remote control. 4. Use the arrows to highlight the System Information icon, and then press the EXECUTE Button on the remote control.

5. The software version number will be displayed at the bottom of the System Information screen. If your software version is PKG4.087GAL-0108, the update was successful. FAQs about System Software Update

Will my personal settings be deleted after the update? All user settings will be kept. Can I install an older version of Firmware? Installation of older firmware is not supported to ensure your TV set remains at optimum performance. During the update process, the TV turns off? It is normal for the TV set to restart during the update process. You may experience the TV set taking a longer than normal time for it to restart as it is installing the new firmware. Either message "An error occurred during the software update" or Software cannot be updated using this USB device is displayed on the TV front panel display. Please proceed with the following procedure: 1. Verify your USB device is in good working order and follow the download process again. 2. Turn off the TV by pressing the POWER button on the TV set. 3. Press the POWER button again, and proceed with the installation process again. 4. "Newer version not detected." is displayed on the TV front panel display. Your TV set already has newer firmware installed.