Name

(email/ tel. no.) (Address line) (Nationality/ Visa Status)

OB J EC T I VE To obtain a challenging and demanding position in Retail Banking, where I can benefit the Company by utilizing my communication, organizational as well as analytical abilities Summary of Qualifications Leader & Manager offering over xx years of experience in Retail as well as Corporate Banking Outstanding selling skills with a flair for persuasion and proven problem solving abilities Demonstrated ability in training, motivating and managing high performance teams Able to communicate and interact effectively with clients as well as other team members, in a diverse matrix environment Quick learner with the ability to adapt to new technologies in a short span of time and work well within aggressive timelines Computer literate, with working knowledge of xx & xx A team player, with a keen eye for detail and the ability to prioritize workload Career Highlights Worked with (name of company) for over xx years, progressing from (designation) to (current designation). Achievements include: o Competently managed the Banks credit portfolio (fund & non fund), which grew from xxx to xxx o Grew business by xx% as Head of Retail Banking Branch o Analyzed market trends and enhanced business efficiency through new sales methods o Ensured cash balance was retained within the retention limit, including arranging cash when required and disposal of excess cash o Recognized by Management for superior performance and significant contributions to Companys initiatives Built and maintained healthy relations with new/ existing HNI & corporate clients for increasing business Well versed in supervision of Front and Back Office Operations B U S I NES S EXPOS U R E Company name Designation, country Currently, working on xxx module for a leading multinational bank In charge of product development for regulatory reporting solutions for xxx Built (name of report) report, a new report under the xxx suite Worked on regulatory reporting solutions for xxx Strt Date - to date strt dt - to date

Designation, country strt dt end dt Developed products for regulatory reporting solutions Received the xxx Award in the year xxx for successful development as well as implementation of xxxx Company name Designation Designation Designation Designation Designation 5 4 3 2 1 Strt Date end dt strt strt strt strt strt dt dt dt dt dt end end end end end dt dt dt dt dt

Front Office duties: Provided customer service for over the counter operations, opening & closing of Savings/ Current accounts as well as renewal & closure of Fixed Deposit accounts Cross sold Banks products, purchased cheques and filed TDS returns In charge of remittances demand drafts, pay orders and funds transfer Managed internet banking and ATM services provided by the Bank Coordinated with the Corporate Office for activation of accounts and logins Clearing duties: Responsible for inward clearance activities, ECS instructions and outward clearances of cheques Fund management for clearing through other banks Lodging and realization of outstation cheques Cash Desk duties: Responsible for payment/ receipt of cash and dispatching of monthly statements to customers Scanned signatures and maintained voucher bundles Maintained cash reports, transfer reports, day books, exception reports, etc. Highlights Led and managed the Retail team, resulting in a high performance team which was able to achieve desired business objectives Fostered relationships with key clients to enhance customer satisfaction Planned and implemented policies & procedures for increasing business as well as enabling sales growth Significantly contributed to the various contests held by the Bank, related to Deposit Mobilization, Best Customer Service Branch, Complaint Free Branch, etc. Additional Experience Designation, company name, country Designation, company name, country

EDU C A T I ON & PR OFES S I ONA L C ER T I FI C A T I ONS OT HER Computer skills: Languages known: Notice Period: Course name, University name, country Course name, University name, country Course name, University name, country

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