Zimbra Collaboration Suite Appliance: Setup Instructions

Zimbra is the leader in open source, Web 2.0 collaboration and messaging software for enterprises, service providers, educational institutions, and government agencies. The Zimbra Collaboration Suite Appliance is your email and collaboration cloud delivered as a virtual appliance for faster provisioning and easier administration than traditional solutions. Zimbra Collaboration Suite Appliance features include: Integrated OS and application stack with full life cycle management of patches and upgrades Wizard driven or scriptable provisioning using the Open Virtualization Format 1.0 Completely web based management experience Integrated anti-virus, anti-spam, and firewall for a secure out-of-the-box collaboration experience An award-winning, AJAX based web client that integrates email, contacts, shared calendar, tasks, and document sharing Over-the-air sync to iPhone, Windows Mobile, and mobile web devices

Prerequisites
In order to successfully install and run the Zimbra Collaboration Suite Appliance, review the prerequisites and take action as required.

System Requirement
DNS with both A and MX records for sending and receiving mail Server hardware capable of running 64-bit virtual machines 5GB free disk space required for the Zimbra Appliance software for evaluation and testing using a thin provisioning virtual machine disk file. 20GB free disk space required for production environments using thick provisioning disk file Additional disk space for mail storage

Note: If you add additional memory or physical disks after the initial installation, ZCA will automatically consume and use all the memory and disk resources allocated to its virtual machine. When you restart the virtual machine after adding new resources, ZCA is reconfigured to utilize the new resources. Server and storage hardware listed on the VMware vSphere Hardware Compatibility List (HCL) VMware VSphere 4.0 or later

Configure DNS
In order to send and receive email, Zimbra Appliance must be configured with proper DNS entries including both an A and MX record. For sending mail, the appliance uses DNS to resolve hostname and email-routing information. To receive mail, the MX record must be configured correctly to route message to the server. You can check your MX record from the administration console. Select a domain on the Zimbra Appliance, click More Actions and select Check MX Record.

License Requirements
A Zimbra license is required in order to create accounts on the Zimbra Appliance. A trial license and a regular license are available. Trial. This license is automatically installed when you install Zimbra Appliance. The trial license allows you to create up to 50 users. It expires in 60 days. Regular. You must register with Zimbra to obtain a Zimbra Appliance regular license. This license is valid for a specific Zimbra Appliance installation and is encrypted with the number of Zimbra accounts you have purchased, the effective date of the license and the expiration date of the license. You can install the regular license from the administration consoles Advanced Tools tab after Zimbra Appliance is installed.

Deployment Configuration Options

When Zimbra Appliance is installed, you select the deployment configuration that matches your requirements. Trial. Trial setup is used for Zimbra Appliance deployments in a nonproduction lab enviornment. This requires 1 vCPU and 2 GB RAM. Midsize. Midsize setup is used for Zimbra Appliance deployment with 500 or less accounts provisioned. This requires 2 vCPUs and 4 GB RAM. Large. Large setup is sued for Zimbra Appliance deployment with up to 1000 users. This requires 2 vCPUs and 8 GB RAM.
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Zimbra Collaboration Suite Appliance: Setup Instructions

This sizing is the disk requirements for the installation only. Additional disk space is required for accounts mail storage and collaboration folders.

Setup Instructions
These instructions describe how to download and install the Zimbra Collaboration Suite Appliance OVF package in the VMware virtual machine environment. 1. From the vSphere Client select File>Deploy OVF Template. The Deploy OVF Template wizard opens. 2. In the Select Source dialog If the Zimbra Appliance OVF file in on your computer, select Deploy from file, and browse to the OVF file. If you are downloading the file, select Deploy from URL and enter the URL of the download page. Click Next. 3. Review the Zimbra Appliance details. Click Next. 4. Read the End User License Agreement and click Accept. Click Next. 5. Specify a name to identify this appliance and a location for the template to be deployed. Click Next. 6. Select the deployment configuration for the appliance. Trial. Select Trial setup if Zimbra Appliance is being deployed in a nonproduction lab environment. Midsize. Select Midsize setup if Zimbra Appliance is being deployed in an environment with less than 500 users. Large. Select Large setup if Zimbra Appliance is being deployed in an enviornment with up to 1000 users. Click Next. 7. Select the host or cluster on which the Zimbra Appliance runs. Click Next. 8. Select the IP address allocation scheme appropriate to your network configuration. For most Zimbra Appliance environments select Fixed. The IP addresses are manually configured on the Properties page that follows. No automatic allocation is performed. Note: To automatically configure the appliance trial servers network configuration, select a destination network with DHCP services configured and running. 9. With the properties page open, configure the following details for Zimbra Appliance.
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Configuration Password. Enter the password for the Virtual Appliance

Management Infrastructure (VAMI). When you log into the Zimbra Appliance console, you enter this password. Server Name. Enter the Zimbra Appliance hostname. This is the server name. For example, mail.company.com. Administrative Account. Enter the name of the administrators account This account is automatically created on Zimbra Appliance during the install. Admin Password. This is the password to log on to the Zimbra administration console and to log on to the administrators mailbox. The password must be at least 6 characters. If you selected Fixed as the IP allocation policy, enter the network IP address Click Next. 10.The Ready to Complete dialog displays your configuration options. If these are correct, click Finish. Zimbra Appliance is installed, configuring the server can take several minutes. During the installation, a trial license is automatically fetched. After the installation is complete, you can go to the administration console and upload your regular Zimbra Appliance license. See the Appliance administration guide. 11.When the virtual machine has finished deploying successfully, close the confirmation dialog and start the Zimbra Appliance virtual machine. 12.Open the Zimbra Appliance virtual machines console. After the configuration script is finished, the URL of the VAMI is displayed. Note this URL.
To manage this VM browse to https://xxx.xxx.xxx.xxx:5480/

13.Open a browser window and type the URL. Note: When you attempt to log onto the Zimbra Appliance the first time, two untrusted connection warnings are displayed. In both cases, select the option to continue. 14.On the login page, enter the user name as vmware and the password created earlier as the Configuration Password in step 9. This password is case sensitive. Click Login. The Zimbra Status page opens and shows the status of the Zimbra Appliance servers.

Zimbra Collaboration Suite Appliance: Setup Instructions

15.If the status shows the servers as Running, click the Zimbra Administration tab to log on to the Zimbra administration console. Enter the administrative account name and the password that you created in step 9.

Logging in to the Administration Console

To log in to the administration console, open your browser and type the URL that was displayed during the installation in step 12. You can also find the IP address on the vSphere Client, Zimbra Appliance summary tab.

Logging in to the Zimbra Web Client

To log in to an ZWC account, open your browser and type the Zimbra hostname URL as
https://[servername.com]

On the log on page, enter the account user name and password that you created when you installed Zimbra Appliance.

Equipment and Browser Compatibility for Accessing ZCA

The following are the requirements for the administration console and end user access to the Zimbra Appliance. Administrator Computers Windows XP with either Internet Explorer 7.0 or Firefox 3.0 Macintosh OS X 10.4 or later with Firefox 3.0 or later End User Computer for viewing Zimbra Web Client Minimum Intel/AMD/Power PC CPU 750MHz 256MB RAM Recommended Intel/AMD/Power PC CPU 1.5GHz 512MB RAM Operating system/ browser combination advanced ZWC: Windows XP SP 3, Vista SP 2, Windows 7 with one of these browsers: Internet Explorer 8, 7 and 6.0 SP 2 or Firefox 3.0 or later and 3.5 Fedora Core 4 with Firefox 3.0 or later. Mac OS X 10.4 or later with Firefox 3.0 or Safari 4 Other browsers: Chrome

Browsers available for use with standard ZWC: Firefox 3.5, 3.0, 2.0 IE 8, 7, 6 SP2** Safari 4, 3, 2 Chrome Other Clients End Users Can Use Operating system POP/IMAP combinations Windows XP SP 3, Vista SP 2, Windows 7 with Outlook Express 6, Outlook 2003, (MAPI), Thunderbird Fedora Core 4 or later with Thunderbird Mac OS X 10.4 or later with Apple Mail

Additional Information
To learn more about the Zimbra Appliance, read the Zimbra Appliance Administrators Guide available from the Zimbra web site, http:// www.zimbra.com/products/documentation.html, and the Help that is available from the administration console.

Support and Contact Information

Visit www.zimbra.com to join the community and to be a part of building the best open source messaging solution. We appreciate your feedback and suggestions. Contact sales@zimbra.com to purchase the Zimbra Collaboration Suite Appliance. Contact support@zimbra.com for support issues.
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Copyright 2010 Zimbra. All rights reserved. No part of this document can be reproduced, in whole or in part, without the express written permission of Zimbra. Zimbra, a division of VMware, Inc. 3401 Hillview Avenue Palo Alto, California 94303 USA ZCA 6.0.7 7/27/2010