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Once minimum hardware requirements are satisfied, where should a technician loo k to determine if the computer hardware has been tested with Windows XP? *the Windows XP Hardware Compatibility List> 2.What are two features of upgrading Windows 2000 to Windows XP? (Choose two.) * The File System Is Upgrated To NTFS *Windows 2000 applications and settings are kept. 3.While performing preventive maintenance, a technician notices that the operati ng system is missing updates. How can the technician enable automatic updates? *Run the Automatic Updates utility from the Control Panel. 4.A technician has many new computers to set up. The technician completely confi gures one master computer and makes an image of the hard drive. This image is th en installed on the other computers. What is this process called? *disk cloning 5.A user installs a new sound card driver in a computer that is working properly . After installing the driver for the new sound card the computer fails to boot. Which quick fix can the user implement to return to the previous working state? *boot to Last Known Good Configuration 6.A user is running Windows Vista and has an application that runs in Windows XP but the application fails to run in Vista. In which Vista mode should the user try running the application? *compatibility mode 7.A technician has a computer that is unable to boot Windows XP properly. The te chnician has decided that it is necessary to attempt a repair of XP. Which utili ty will be run if the technician selects Repair XP from the XP boot disk? *Recovery Console 8.Which operating mode is used by Windows XP to run a DOS application? *real mode 9.Which set of guidelines is used to ensure that programmers develop application s that are compatible with an operating system? *API 10.When a computer boots from the Windows Vista disc, which three functions are performed if the Custom (advanced) option is selected? (Choose three.) *A clean copy of Windows Vista is installed. * The location of the Windows installation can be selected. *Changes to disk partitions can be made. 11.As a user attempts to boot the computer, the message "NTLDR is missing" is ob served on the screen. What will result from this situation? *The operating system will fail to load. 12.In which two situations should a technician create a restore point? (Choose t wo.) *before installing a new device driver *before an operating system update 13.A technician has installed new video drivers on a Windows XP computer and now

the monitor shows distorted images. What startup mode can the technician use to access a new driver on the network? *Safe Mode 14.A user in a large manufacturing company uses a PC that is connected to the co mpany network. Where should the user look to find a server attached to the netwo rk? *My Network Place 15.A user decides to install a new version of Windows Vista but needs to retain the configurations and customizations of the current Windows XP operating system . Which software can be used to achieve this? *Windows User State Migration Tool 16. A technician is attempting to create multiple partitions on a hard disk. Thi s will allow for storing the operating system and data files on separate partiti ons. What is the maximum number of primary partitions per hard drive that is sup ported by Windows XP? *4 17.Refer to the exhibit. During the installation of Windows Vista, you are promp ted with a screen that asks for a username and password. What type of account is created when you select Next after entering a username and password? *A user that has Super User rights for this installation 18. A technician needs to upgrade the file system on a Windows XP computer from FAT32 to NTFS. Which course of action should be taken to upgrade the file system to NTFS? *Run the Microsoft Convert utility. 19.A technician needs to upgrade the operating system on a computer from Windows 2000 Professional to Windows XP Professional. When the technician inserts the X P disc in the computer, the setup wizard fails to start. Which command can be us ed to start the upgrade? *winnt32 20.Refer to the exhibit. During a Windows Vista installation, the Select Your Co mputer's Current Location screen fails to display. What could be a possible reas on for the absence of this screen? *The network card driver was incorrectly installed. 21.Which three settings are available to personalize the appearance of the deskt op on a Windows Vista computer? (Choose three.) *Theme *Screensaver *Taskbar Properties 22.A technician thinks that the file system on a computer has a problem because Windows XP is reporting data integrity issues. Which Windows XP utility will che ck the file system for errors? *chkdsk 23.A technician installing Windows Vista has come to the point where the product activation key is requested. What occurs if a product key is unavailable? *The user will be asked for a product key, but the installation can continue wit hout a key 24.When troubleshooting a printer problem, a technician finds that the operating system was automatically updated with a corrupt device driver. Which solution w ould resolve this issue? *Roll Back the Driver

25.What are three features of the Microsoft Management Console (MMC)? (Choose th ree.) *MMC logs a history of application events. *It organizes operating system snap-ins. *It displays computer performance information 26.Windows Vista has a feature called the Sidebar. Which three types of items ca n be contained within the Sidebar? (Choose three.) * games*Clock *Sticky Note 27.A company with 40 computers needs to reduce repair costs, decrease downtime, and improve reliability. Which task will meet these needs? *Develop a preventive maintenance plan. 28.A user reports that a Windows XP system is unable to boot properly. How can t he technician advise the user to boot into Safe Mode? *Reboot the system, press and hold F8 until a menu is displayed, and then select Safe Mode 29.A technician has finished installing Windows XP. What should the technician d o to verify that all hardware has been installed correctly? *Use the Device Manager utility to ensure that all the devices are operational. 30.What would be the result of having a corrupt Master Boot Record? *The operating system will fail to start.