Professional Documents
Culture Documents
Neighborhoods
Development
Associatian
AGENDA
"The purpose of DNDA is to engage community residents, businesses and
institutions in creating and maintaining a thriving Celridge community."
Meeting Time: Monday, August I 'I, 2008, 6 pm - 8:00 pm
Meeting Location: The home of Willard Brown (directions)
6351 18th Ave SW
Seattle, W A 98106
1. Open Meeting
- Review & Approve Meeting Notes from May 5
meeting
- Expectation of Committee Role &
Responsibilities by Members
- Review Priscilla's draft Task List & Priorities
2. Summary of Tenant Meetings
- Discuss briefing memo
- New Quantum staff
3. Property Information Sheets
- Discuss sample for external sheets
- Discuss sample for internal sheets
4. DNDA Debt Service Information
- Discuss Debt Service Chart
- Possibility of Refinancing Some Loans
5. Review Property Financial Performance
- 613012008 financial reports
- DNDA Subsidization of Property Cash Flow
6. New Property Management Contract
- Current Status
- Projected Time Line
5411 Delridge Way SW, Seattle, WA 98106 206-923-0917 (p) 206-923-0920 www.dnda.org
Delridge Property & Asset Management Committee
Neighborhoods
Development
Association
MEETING NOTES
"The purpose of DNDA is to engage community residents, businesses and
institutions in creating and maintaining a thriving Delridge community."
Meeting Time: Monday May 5,2008
Meeting Location: The home of Willard Brown
6351 18th Ave SW
Seattle, WA 98106
Present: Willard Brown, chair
Steve Botts
Derek Birnie, staff
Materials: Powerpoint
CAPMAP overview for Asset Management
DNDA Aiiiiiiai Pian for Asset ivianagemeni
Property and Financial reports for
- Vivian McLean Place
- One Community Commons
- Holden Manor
- Delridge Heights
- Croft Place Townhomes
- Cooper Housing
- Centerwood
See powerpoint for an outline of the discussion.
5411 Delridge Way SW, Seattle, WA 98106 206-923-0917 (p) 206-923-0920 www.dnda.org
Regarding Activities and Schedule for 2009:
- add the development of 2009 budgets
Activities & Schedule for 2008
Meet quarterly - 1st Monday of second month of
each quarter
Quarterly financial performance
Resident satisfaction survey
Advise Asset Manager workplan development
- Capital Needs Assessments
Advise Property Management contract renewal
Regarding relationships:
Relationships - Willard can recommend a person at
SHA who may be able to help
Shared ownership interests:
.-Nalional Equity Fund
AuthorizersIFunders
.- King CountyAssessor
overcome bottlenecks in tenant
Private banks HUD paperwork processing.
-
WSHFC
Brandon homeowners
- SHA
KCHA
--
West Seattle Food Bank
Dellidge Library
Sound Families
Customers
-
Senrice Providers:
Quantum Property -.
+ HousingTenants
Youngstown Anchor Tenants
-. Management
Familv Services
King county Developmental
Neighborhood Service Center
Disabilities Division
Updates Updates
WSCRC Refinance near-complete Exposure:
Vivian McLean Place interest forbearance - Youngstow: Gates Foundation, Medina Foundation,
Burien, Ellensburg, WV Community Development
Tenant leadership: Program.. .
- Meetings - Croft: NationalAlliance to End Homelessness,
- Onine Group Seattle PI, Built Green, Builder Magazine, Sound
- Tenant-led activities Families, National American Indian Housing Council
New RFP from Sound Families - OCC: HDC sustainable design affinity group, Medina
Foundation, Seattle Office of Housing and HUD
undersecretary on homeless services, Washington
Families Fund, Senator Murray
Regarding updates:
Updates - Additional note: we are working to
amend the current two-year limit for
formerly homeless families in the
-Selecting an Asset Manager units funded by Sound Families.
-Improving CollaborationlCommunication - Our grant application to the
among stakeholders
-Improving unit turn time for Swnd Families technology matching fund to provide
Units internet access and online
-Developing open space management plans & leadership training for all tenants
protocols was declined. We will assess why it
-Drainage line at Youngstown
-Sewage leak at Delridge Heights
was declined and determine next
steps.
- We are working to get the assessed
value for Youngstown amended to
lower our property tax bill. This is in
a court of appeals in Olympia.
Other:
- Willard and SHA would like to get some help with the production staff at Youngstown in
putting together the July 4 party at High Point. Derek will work with Randy to see if we
are available and discuss fees.
- Add Willard's personal e-mail address to the list-serves.
- Willard will mark up financials and get comments back to staff by next week.
Overview:
Last week, DNDA organized three separate meetings for the purpose of gathering direct
feedback from tenants of DNDA's housing properties regarding the management of the
properties. This memo summarizes the feedback we received and outlines a set of options
for maintaining and improving our performance.
Background:
DNDA operates 142 affordable rental housing units in seven bddings. Since February,
2004, DNDA has contracted with Quantum Management to provide management services
for all of them. The basic terms of the contracts are relatively vague. Some of the highlights
follow below.
Agent will carry out all marketing activities in a professional manner and in
compliance with all laws and regulations
Agent will take and process applications for rentals
Agent will prepare all leases
Agent will collect, deposit, and dsburse security deposits and rent
Agent will cause the Project to be maintained and repaired in accordance with
good management practices and local codes, and in a condition at all time
acceptable to Owner.
The agreement may be terminated by either party without cause as of the end of
any calendar month, provided at least sixty (60) days advance written notice
thereof is given by either party.
At this point in time, five of the seven contracts are beyond their stated expiration date of
February 15,2007. The Cooper Housing contract expired August 1,2008 According to the
contracts, they are continuing on a moth to month basis according to the original terms.
We organized the tenant feedback meetings in part to prepare for contract negotiations that
will lead to greater clarity in management performance expectations. Secondary outcomes
desired from the meetings included:
- improving tenant relations by assuring them that their voice and their concerns are
heard;
- informing tenants of a new management structure and new managers hired by
Quantum; and
541 1 Delridge Way SW, Seattle, WA 98106 206-923-0917 (p) 206-923-0920 www.dnda.org
- identifying tenant leaders who can be partners in building tenant organizations
capable of identifying and resolving issues - both in the buildings and in the broader
community.
Summary of feedback:
During the conversations, we categorized the majority of the comments into one of the
following categories:
- Claritv of Ex~ectations:D o tenants clearly understand what is expected of them and
what they can expect from management and property owner?
- Maintenance and U ~ k e e ~ D:o tenants and management meet expectations with
regard to property maintenance?
- Communications with. and Access to. Management: Can tenants contact
management to get questions answered or issues resolved?
- Communitv: To what degree is DNDA's housing meeting the mission of b d d n g
community for tenants, in addtion to providing affordable housing?
- P a r h p Lot: What individual issues are raised in conversation that are not systemic
or that do not affect a large number of tenants?
While some concerns raised were specific to a particular building, much of the feedback was
thematic and repeated at more than one meeting, or articulated several times in different
ways. Detailed transcriptions are avdable. What follows is a summary:
Claritv of Ex~ectations
Community
- A number of complaints regardmg behavior of other tenants
- Management needs to show even enforcement of rules & requirements
- Need to identify and develop tenant leaders at each property
o Provide training and equip volunteer leaders in skills to identify and resolve
issues
Parking Lot
- Review Mutual Housing obligations at time of move in
- Tenants have turned in work orders for broken items in units. The item is never
fixed and the tenant does not receive a response
- Need bike rack, trash cans, and rubber mats in OCC courtyard
- Vandalism is a continuing problem
- Bark should not be put in garden areas
Recommendations and Next Steps:
Based on the feedback we received from tenants, we are recommending the following steps:
1. Finish the work with the HDC affinity group to establish a clear set of performance
criteria.
2. Determine whether to open the management to a competitive bidding process, or
does Quantum hold some benefit by its current position. Considerations:
a. Systems: Quantum holds all of our records in their files and databases.
What cost transferring to another management entity?
b. Staff: Several people, includng tenants, are employed by Quantum
specifically to work on DNDA properties. What impact on them of a
conversion.
c. Tenant disruption
3. Open an explicit renegotiation of the contracts and include refined performance
measures.
4. Work with DNDA finance staff to identify all appropriate funder & investor
requirements for each property. Review reports and financial statements to identify
areas for improvement. Then implement changes necessary to achieve identified
improvements.
August 11,2008
Manaqement Restructure
The re-structure is moving forward well. Shelly is still working out of the OCC
office through August and is working with each new manager on the transition
(ie. getting records to them, helping them with rent posting, bringing them up to
speed on each account). The following is an overall update:
-
Croft Place New managers, Chrystal and Roland Harris have officially started
working at the site as of Monday, August 3rd, but they are facing some
challenges in that they still need an operational computer and a unit for them to
move into (the current vacant unit is a Family Services unit). They are currently
living off site with a relative in West Seattle until a unit becomes available. They
are reporting to the office daily. Quantum terminated the Community Assistant,
Terri, as of July 31st. A notice for the residents regarding the management
transition was give to Chrystal last Wednesday (816) for distribution to the
residents. Chrystal was in the Quantum office on 816 for Quantum's new
manager orientation training and then later in the month she will be provided the
rent posting (e*site) training.
A meeting will be set up with Phillippia and Chrystal, as well as Hazel the Case
Manager, so everyone is on the same page from the beginning. There are also
some policylprocedures that will be addressed with relation to the tenant co-op
and their volunteer hours.
Vivian McLean - As of Tuesday (815) Quantum received the final cert approval
for the new managers, Shead and Tina Manning. They moved into the vacant 3-
bedroom unit. They will work out of a cubicle in the DNDA main office. The
notice of management transition for the residents was provided to Tina on 816 to
deliver to the residents. She was in the Quantum office on 816 for new manager
orientation training and then later in the month will be provided the rent posting
(e*site) training.
OCC - On last Tuesday (815) it was confirmed that the first couple selected was
over income to move into OCC. On 816 Quantum posted a new ad for the
position and is seeking a replacement team. This couple will remain at Cooper as
the key holders. Shelly is remaining at OCC at this point. Kali, the key holder at
OCC has not been notified yet of the transition, and won't be until Quantum is
certain of the person and timeline. There is a vacant 2-bedroom unit ready for
the new team once they are hired and the office in the commercial space will be
their office space.
CenterwoodIDelridge - Robin Graves, the new manager came in on Monday
(814) for the new manager orientation. She is a current qualified tenant already
living at Delridge but has expressed interest in moving into Centerwood to the
vacant 2 bedroom unit as she is now in a studio unit with her 14 year old son.
Quantum still needs to confirm that she will be able to income qualify for the
property. Shelly will be met with her on Saturday (819) to transition the tenant files
and to review pending items. The letter to the residents has been prepared and
will be handed out after the Saturday meeting with Shelly. Francisco will remain
living at Centerwood and will do the maintenance for both properties.
Holden Manor - W e have hired the manager from Holden Vista across the
street from Holden Manor. Her name is Myell Jewel and she began last week.
She will continue to reside at Holden Vista. She completed new manager
orientation training on 8.6. She has an office set up at Holden Vista that was
missing a fax machine, but Orca has provided one at no charge. Quantum is
seeking a maintenance person for both properties. The hope is that they will be
able to live at Holden Manor (although there isn't a unit available at this time) and
will receive a rent credit. Reggie, the current CA has indicated that he may be
interested in the position (and he is income qualified already) and the received a
resume from another Holden Manor resident. Quantum will discuss these two
people with Myell before moving forward with either one. A notice of
management transition was hand out to the residents last week.
DNDA website. Once we have the phone numbers established for each
property, we will need DNDA to update their website with the new staffing and
phone numbers.
On July 24th, Chrystal Harris (Croft) attended the annual Quantum Management
training including fair housing training with the Seattle Office of Housing and the
Washington State Human Rights Commission; on August is', Chrystal (Croft) and
Tina (Vivian) attended the SHA Section 8 paperwork training session at the
Porchlight office in Ballard. On 816 Chrystal (Croft), Tina (Vivian) and Myell
Jewell (Holden) were in the Quantum office going through their new manager
orientation and then will be back at the end of August for E*site (rent posting)
training as well as tax credit training.
Lake Washington Apartments
First Mortgage: $10,750,000 floating rate tax exempt bonds. Interest only during rehab.
Commence amortization January 29, 1999. (Reimbursement Agreement
p. 3.4)
Amortizing ($1,293,960)
1. -
First Amortizing 5750,000 @ 1% simple interest with interest
and principal payments starting January 1, 2000, @ $1,250.53
per month.
2. Second Amortizing - $543,960. 1% simple interest with monthly
payments as follows:
January 2007 $1,450
January 201 I $1,450
January 201 5 $1,450
Ninety days prior to January 2007, 201 1 and 201 5 partnership
can request a reduction for the foilowing 4 years if cash flow is
insufficient to make payments.
3. Tax Exempt $600,000 1% simple interest from January 27, 1998
with monthly payments of $1,600 commencing Jan. I , 2007.
Borrower can request a reduction based on cash flows.
Washington State Housing 1. $2,000,000 - 0% interest; principal paid 2% per year f $40,0001
Trust Fund Loans beginning December 1, 1999.
( $2,670,000): 2. $670,000 - 1% interest 5 0 year arnort ($17,044 yearly) beginning
December 1, 1999.
Replacement Reserve: $205 per unit per year commencing as each building is placed in service.
Increases 2% per year (Partnership Agreement, Exhibit A, J(2) and (31
Operating Reserve: $230,000 initially plus 1% of gross monthly rent collections commencing
when last unit is placed in service, until operating reserve reaches
$400,000 (Partnership Agreement, Exhibit A, J(4). Can never draw
down the operating reserve below $230,000 (Partnership Agreement 7.7
(a) iii).
Partnership
Management Fee: $25,000 commencing March 1, 1999. (Part. Agreement Exhibit D2.)
Equity Payments:
Guaranties:
The Columbia Hotel is a small apartment community located in a historical building in the heart of
Columbia City. Offered are studio and one-bedroom apartments in a secured building. The Columbia
Hotel is within walking distance of major bus lines, local coffee shops, restaurants and banks. The
neighborhood amenities are listed below.
Transportation
= Major Bus line on Rainier Avenue South (Metro bus numbers 7, 9)
MarketsDrug Stores
= Safeway Grocery Stores
= QFC Grocery Stores
= GroceryOutlet
Walgreen's Drug Store
Pu hlic Facilities
Seattle Public Library - Columbia City Branch
U.S. Post Office - Columbia City Branch
Banks
Wells Fargo
= U.S. Bank
Bank of America
RestaurantslRecreation
Rainier Community Center (Indoorloutdoor basketball courts, after school programs)
= Farmer's Market - Columbia Plaza (May through October)
= La Medusa Restaurant
Deux Tamales Restaurant
= Columbia Ale House
Starbucks Coffee
Lottie Mott's Coffee Shop
SouthEast EffectiveDevelopment
''Live in Seattle's Histoiy . . . Live in the Heart of u Newly Revived Columbia City"
Lilac Lodge
5033 - 37* Avenue South
Seattle, WA 98 118
(206) 722-8399
www.seedseattte.org
The Lilac Lodge Apartments are newly redecorated and tucked away in a quiet residential
neighborhood in Columbia City. These one-bedroom apartments are designated for handicapped,
disabled and senior citizens. They provide a secured-entry building, resident parking, laundry facilities
and on-site management. A spacious garden area provides an atmosphere for quiet walks for the
residents. In addition to the quiet and pleasant environment that Lilac Lodge provides, the
neighborhood amenities are listed below.
Transportation
Major Busline on Rainier Avenue South (Metro bus numbers 7 & 9)
MarketdDrug Stores
= Viet-Wah Market
Safeway Grocery Store
= Long's Drug Store
= Walgreens Drug Store
Public Facilities
= Seattle Public Library - Columbia City Branch
U.S. Post Office - Columbia City Branch
Department of Social & Health Services (Graham Street Location)
Banks
= Bank of America
Restaurantskcreation
= Rainier Community Center (Indoor/outdoor basketball courts, after school programs & activities)
= Columbia Ale House
= Lottie Mott's Coffee Shop
= Starbucks
"Stop and SmeN the Roses . . . and Join the Lilac Lodge Housing Community"
Nuuanu Pali Apartments
' ~ Martin Luther King Jr. Way South
5031 3 ~Avenue
Seattle, WA 98118
(206)760-2708
www.seedseattle.org
Nuuanu Pali Apartments are located on Martin Luther King Jr. Way South in the Rainier Valley. This
location provides easy access to nearby businesses in the surrounding neighborhood. Nuuanu Pali
offers 2 bedroom apartments, complete with resident parking, laundry facilities and professional on-site
management. The location is convenient to the residents for the following reasons:
Transportation
Major Busline on Martin Luther King Jr. Way South (Metro bus numbers 42,48)
MarketslDrug Stores
= Viet-Wah Market
= Safeway Grocery Store
* Grocery Outlet
= Long's Drug Store
Walgreens Drug Store
Public Facilities
Seattle Public Library - Columbia City Branch
= U.S. Post Office - Columbia City Branch
Department of Social and Health Services (Graham Street Location)
Banks
* Wells Fargo
= U.S. Bank
Restaurants/Recreation
Rainier Community Center (Indoorloutdoor basketball courts, after school programs & activities)
= McDonald's
= Baskin & Robbins Ice Cream
"A Quiet Island Housing Community located in the busy Sea of Southeast Seattle"
July 9,2008
Croft Place City of Seattle 1% 37% of net cash flow $1,5 10,773
Croft Place City of Seattle 1% 13%ofnetcashflow $391,000
Croft Place CTED 0% deferred $852,500
Croft Place * KeyBank FHLB + 1.5% Approx $14,28 1 $1,136,314
Croft Place NEF Tax Credit nla n/a NEF equity 12131I06
- Investor -- $984,496
Historic Cooper US Bank 4.875% $50,808 $800,000
School
Historic Cooper City of Seattle 1% 50% net cash flow $1,950,000
School
Historic Cooper CTED 0% Deferred payments $1,62 1,820
School start 3/2007
Historic Cooper NEF Tax Credit nla n/a NEF equity 12131/06
School Investor -- $2,524,070
Table 4. Income and Expenses for Year Ending December 3 1, 2007
Project Name : Centerwood
Prepared by: Email:
Tables 4(a) 4(b)
Reserves
Project: Centerwood
I I I I
I I I
Ending Balance1 25.724.1 2
I I I I
Endina Balance1 1 14.8 15.43
I I
Subtotal1
Tables 4(a) 4(b)
Reserves
I I I
1
I
I Ending Balance1 64.773.00
I I I
Ending Balance1
I
6,362.70 1
2007 Table 4 a,b Reserves
Table 4. Income and Expenses for Year Ending December 31, 2007
Project Name : Holden Manor
Prepared by: Lesley McCullar Email: mccullarl@quantumr
INCOME
Pest Control I I
Fire Safety $1 091
Tables 4(a) 4(b)
Reserves
I I
Ending Balance 22,128.63
I I
I Ending Balance1 14.981.76
Beginning Balance
Date Explain All Withdrawals & Deposits I Withdrawals ( Deposits Reserve Balance
I I -
I I I
Ending Balance1
I
- I
Ending Balance -
I I I I
I I
I
I I
Ending Balance1 71,973.97
5,476.00 5,476.00
3,500.00 3,500.00
6,000.00 6,000.00
5,000.00 5,000.00
$ 2,000.00 % 2,000.00
10,000.00 10,000.00
1,000.00 1,000.00
10,000.00 10,000.00
1,600.00 1,600.00
5,200.00 5,200.00
8,000.00 8,000.00
6,191.00 6,191.00
2,601.00 2,601.00
6,272.00 6,272.00
$ 8,191.00 $ 15,200.00 $ 12,500.00 $ 18,601.00 $ - $ 18,348.00 $ - $ 72,840.00
* Insurance Premium
Transfer per 2/28/07
Per ED Recommendation $ 2,000.00 $ 9,796.00 $ 1,000.00 $ 2,106.00 $ 1,511.30 $ 16,413.30
Z:\- DNDA Board\Committees\PropertyCommittee\2008 Property & Asset Management Committee\20080811materials\Rental Properties-DNDA Subidization for Cash
Flow Shortfalls.xls 8/8/2008
Delridge Neighborhoods Development Association
-
Summary Cash Flow Report Presentation: Rental Housing Operations
From 1/1/2007 Through 3/31/2007
JAN 2 7 2005
MANAGEMENT AGREEMENT
Seattle, WA 98106
Lvnnwood, WA 98036
3. Basic Information: As soon as possible, the Owner will furnish the Agent with a
complete set of "as-built" plans and specifications and copies of all guaranties and
warranties pertinent to construction, fixtures and equipment. With the aid of this
information and inspection by competent personnel, the Agent will thoroughly
familiarize itself with the character, location, construction, layout, plan and operation of
the project, and especially the electrical, heating, plumbing and ventilation systems and
other mechanical equipment as appljcable.
4. Marketina The Agent will carry out all marketing activities in a professional manner
and in compliance with all Federal and State Fair Housing and Equal Opportunity
regulations. All advertising and marketing costs will be paid out of the General
Operating Account as project expenses.
5. Rentals: The Agent will offer for rent and will rent the dwelling units in the project. The
following provisions will apply:
b. The Agent will take and process applications for rentals. If the apartment
application is rejected, the applicant will be given written notification of the
rejection with the reason for rejection. The rejected application, with for a copy
of the rejection notice, will be kept on file for one (I)year. A current list of
prospective tenants will be maintained.
c. The Agent will prepare all dwelling unit leases, and will prepare the leases to
reflect the Owner as being the Lessor. The lease will comply with all
requirements of the regulatory agreements secured against the property. In
executing the lease, the Agent will identify itself as Agent for the Owner. All
leases will be in a form approved by the Owner.
d. The Agent will collect, deposit, and disburse security deposits, if required, in
compliance with the terms of the lease and any State or local laws governing
tenant security deposits. Security deposits will be deposited by the Agent in a
separate account with a bank or other financial institution approved by Owner.
The institution will be one whose deposits are insured by an agency of the
United States government. This account will be carried in the Agent's name
and designated of records "Centerwood Securitv De~osit Trust Account."
6. Collection of Rents and Other Recei~ts: The Agent will collect when due all rents,
charges and other amounts receivable on the Owner's account in connection with the
management and operation of the Project. Such receipts will be deposited
immediately in the property's operating account with a bank selected by the Agent.
The bank will be one whose deposits are insured by the Federal Deposit Insurance
Corporation. This account will be carried in the Agent's name and designated of
records as Centerwood Operating Trust Account.
Enforcement of Leases: The Agent will secure full compliance by each tenant with the
terms of the lease. Involuntary termination of tenancies should be avoided to the
maximum extent consistent with sound management of the Project. The Agent may.
lawfully and in compliance with all regulatory agreements secured against the property,
terminate any tenancy when, in the Agent's judgment, sufficient cause (including, but
not limited to, the non-payment of rent) for such termination occurs under the terms of
the tenant's lease. For this purpose, the Agent is authorized to consult with legal
counsel to be designated by the Owner, to bring actions for eviction and to execute
notices to vacate and judicial pleadings incident to such actions; provided, however,
that the Agent will keep the Owner informed of such actions and will follow such
instructions as the Owner may prescribe for the conduct of such action. Any and all
attorneys' fees and other necessary costs incurred in connection with such actions will
be paid out of the General Operating Account as Project expenses.
8. Maintenance and Repair: The Agent will cause the Project to be maintained and
repaired in accordance with good management practices and local codes, and in a
condition at all times acceptable to the Owner. This will include, but is not limited to
cleaning, painting, decorating, plumbing, carpentry, grounds care, and such other
maintenance and repair work as may be necessary, subject to any limitations imposed
by the Owner in addition to those contained herein. All maintenance and repair items
will be paid out to the property's operating account as Project expenses.
Quantum Management Services, Inc.
Management Agreement
Centelwood Apartments
Page 3 of 8
b. The Agent will contract with qualified independent contractors for the
extraordinary repairs beyond the capability of regular maintenance employees.
c. The Agent will systematically and promptly receive and investigate all service
requests from tenants, take such action thereon as may be justified, and will
keep records of the same. Emergency requests will be received and serviced
on a twenty-four (24) hour basis. Serious complaints will be reported to the
Owner after investigation.
e. Notwithstanding any of the foregoing provisions, the prior approval of the Owner
will be required for any expenditure which exceeds One Thousand Dollars
($1,000) in any one instance for labor, materials, or otherwise in connection
with the maintenance and repair of the Project. This limitation is not applicable
for recurring expenses within the limits of the operating budget or emergency
repairs involving manifest danger to persons or property, or required to avoid
suspension of any necessary services to the Project. In the latter event, the
Agent will inform the Owner of the facts as promptly as possible.
f. The Agent is not responsible for conditions that are pre-existing to the date of
this contract or for maintenance or conditions which are identified subsequent
to the contract with the Owner but not funded by the Owner.
9. Utilities and Senlices: In accordance with good management practices, the Agent will
make arrangements for water, electricity, gas, fuel, oil, sewage and trash disposal,
vermin extermination, decorating, laundry facilities, and telephone service. The Agent
will make such contracts as may be necessary to secure utilities and services acting as
Agent for the Owner.
10. Em~lovees. The project will have an on-site Assistant Manager and an off-site
Manager who will be employees of the Agent, and will be hired, supervised, and
discharged by the Agent, subject to the following conditions:
a. The Manager will have duties of the type usually associated with his position. The
Owner agrees to assist the Manager in obtaining a Real Estate License.
c. The Owner will reimburse the Agent for compensation (including fringe benefits)
payable to Resident Manager, maintenance employees or other such employees
Quantum Management Services, Inc.
Management Agreement
Centerwood Apartments
Page 4 of 8
as the Agent deems necessary to properly run the Project, and for all local, state
and federal taxes and assessments (including, but not limited to, social security
taxes, unemployment insurance, workman's compensation insurance, payroll
processing fees, city licensing fees and B&O taxes) incident to the employment
of such personnel. Such reimbursements will be paid out of the property's
Operating Trust Account and will be treated as Project expenses. Alterations in
the staffing structure will be approved by the Owner in advance.
d. Compensation (including fringe benefits) payable to the on-site staff, such as the
Assistant Manager and off-site Manager, plus payroll processing fees, all city,
state and federal taxes and assessments or licenses incident to the employment
of such personnel, will be borne solely by the Project and will not be paid out of
the Agent's fee. The rental value of any dwelling unit furnished with any rent
reduction or rent-free to the on site Assistant Manager will be treated as a cost to
the Project.
e. Any personnel costs of the Agent's head office are born by Agent.
11. Repairs and Reports: The Agent will have the following responsibilities with respect to
records and reports:
b. The Agent will furnish such information (including occupancy reports ) as may
be requested by the Owner from time to time with respect to financial, physical,
or operational conditions of the Project.
c. The Owner and the Agent will work together to prepare an estimated operating
budget for the project.
12. Operatinq Account: This will be a checking account and must be maintained in a bank
or banks insured by the Federal Deposit Insurance Corporation (FDIC).
a. Deposits: All income and revenue from the project shall, upon receipt,
immediately be deposited in the property's Operating Trust Account. This will
include rent receipts, laundry revenue, and any other project income. The
Owner and Agent may also at their discretion at any time deposit therein other
funds which are also to be used for purposes authorized by this section.
b. Disbursement: Not later than the 25th of each month, out of the General
Operating Account, the Agent shall pay the actual, reasonably and necessary
monthly expenses, for the current and ensuing month of operating and
maintaining the Project.
13. Security Deposit Agreement: Immediately upon receipt, all tenant security deposits
collected shall be deposited into a separate account at a federally insured institution,
and shall be handled in compliance with any state or local laws governing tenant
Quantum Management Services, Inc.
Management Agreement
Centerwood Apartments
Page 5 of 8
security deposits. Funds in the Security Deposit Trust Account shall only be used for
authorized purposes as intended and represented by the project management and,
until so used, shall be held by the Agent in trust for the respective tenants. Any
income as a result of Lease violations and any interest that may be earned which is not
payable to the respective tenants shall be transferred to the property's Operating Trust
Account and treated as income of the housing project.
14. Bids, Discounts. Rebates, etc.: The Agent will obtain contracts, materials, supplies,
utilities, and services on the most advantageous terms to the Project, and is authorized
to solicit bids, either formal or informal, for items that can be obtained from more than
one source. The Agent will secure and credit to the Owner all discounts, rebates or
commissions obtainable with respect to purchases, service contracts, and all other
transactions on the Owner's behalf. Owner must approve all contracts that will exceed
the One Thousand Dollars ($1,000) limitation imposed in paragraph 8e.
15. Insurance: The Owner will effect and maintain all insurance to be carried with respect
to the Project and its operations and deliver all billings and a complete copy of each
insurance policy to the Agent. The Agent will pay premiums out of the General
Operating Account. Premiums will be treated as operating expenses. All insurance
will be placed with companies, on conditions, in amounts, and with beneficial interests
appearing thereon as shall be acceptable to the Owner provided that the same will
include public liability coverage, with the Agent designated as one of the additional
insured, in amounts not less than $1,000,000 per occurrence and $1,000,000
aggregate. The Agent will investigate and furnish the Owner with full reports on all
accidents, claims, and potential claims for damage relating to the Project, and will
cooperate with the Owner's insurers in connection therewith.
16. Com~liancewith Governmental Orders: The Agent will take such actions as may be
necessary to comply promptly with and all governmental orders or other requirements
affecting the Project, whether imposed by federal, state, county, or municipal authority.
Nevertheless, the Agent shall take no such action so long as the Owner is contesting,
or has affirmed its intention to contest, any such order or requirement. The Agent will
notify the Owner in writing of all notices of such orders or other requirements, within
seventy-two (72) hours from time of their receipt.
17. Nondiscrimination: In the performance of its obligations under this Agreement, the
Agent will comply with all provisions of any federal, state or local law prohibiting
discrimination in housing on the grounds of race, color, creed, sex, age, marital status,
national origin, or physical or mental handicap (applicant must have capacity to
execute a legal contract) including Title VI of the Civil Rights Acts of 1964 (Public Law
88-352, 78 Stat. 241), Title Vlll of the Civil Rights Act of 1968, Executive Order 11246,
and the Equal Credit Opportunity Act of 1974.
18. Agent's Com~ensation: The Agent will be compensated for its services under this
Agreement by a monthly fee equal to $50 per unit per month, or $600 per month, to be
paid from the Operating Trust Account and treated as a Project expense. Such fee will
be payable on the first day of each month beginning with the first day of the second
month of the Agreement and ending on the first day of the month after the last month
of the Agreement. Note that these fees do not include asset management, tax
exemption filings, or tenant relocations services. Storage fees for project files are
Quantum Management Services, Inc.
Management Agreement
Centerwood Apartments
Page 6 of 8
charged at $1.50 per file box if QMS retains responsibility for file storage. Copies of
project records made at the head office are at the rate of $.I0 per copy.
19. Term of Aareernent: This Agreement shall be in effect for three years beginning on
February 15th, 2004 subject, however, to the following conditions:
a. This Agreement may be terminated by either party without cause as of the end
of any calendar month, provided at least sixty (60) days advance written notice
thereof is given by either party.
b. This Agreement does not include actions related to escrow services, relocation
services, rehabilitation andlor acquisition of properties, initial applications for
real estate tax abatement and asset management services related to the above
activities. These services may be provided at an additional agreed upon rate.
d. Upon termination, the Agent will submit to the Owner all project books and
records and after the Principal Parties have account to each other with respect
to all matters outstanding as of the date of termination, the Owner will furnish
the Agent security, in form and principal amount satisfactory to the Agent,
against any obligations or liabilities the Agent may properly have incurred on
behalf of the Owner hereunder.
contract or beyond the Agent's control during this contract, nor for code violations or
vacancies caused by deferred or unfunded maintenance.
To the extent permitted by law, Agent agrees to defend, indemnify, and save
harmless Owner from all claims, investigations, and suits, or from actions or
failures to act of Agent, with respect to any alleged or actual violation of state or
federal labor or other laws pertaining to employees, it being expressly agreed
and understood that as between Owner and Agent, all persons employed in
connection with the premises are co-employees of Agent and LMC Resources,
not Owner. In addition, Agent agrees to defend, indemnify, and hold Owner
harmless from and against any and all losses, damages, claims, costs,
expenses, and liabilities (including but not limited to all legal fees, court costs,
and costs of investigation) resulting from any breach of this Agreement by Agent
and any intentional tort, criminal activity, reckless and other willful misconduct,
and any other act or omission by Agent, its agents or employees, outside the
scope of the agency relationship created by this Agreement. Agent agrees that it
will promptly notify Owner of any claims against Agent or Owner. Agent will
cooperate with Owner and, upon reasonable request, will attend hearings and
trials and assist in effecting settlements, securing and giving evidence, and
obtaining the attendance of witnesses in the conduct of suits. Agent will not
voluntarily settle any suit, make any payment, assume any obligation, or incur
any expense without the express written consent of Owner.
interpretive Provisions:
a. This Agreement constitutes the agreement between the Owner and the Agent
with respect to the management and operation of the Project, and no change
will be valid, unless made by supplemental written agreement, approved by
both Parties.
b. This Agreement has been executed in several counterparts, each of which shall
constitute a complete original Agreement, which may be introduced in evidence
or used for any other purpose without production of any of the other
counterparts.
IN WITNESS WHEREOF, the Principal Parties (by their duly authorized officers) have
executed this Agreement on the date first above written.
BY:
DATE:
v7isa
PROPERTY MANAGEMEWl' AGREEMENT
W f T N E S S E T H :
Quantum/Cooper Housing
(b) Respond to Tenant complaints regarding the
construction activity that are forwarded by the Agent, and
notify Owner thereof; and
(c) Notify Owner of any dangerous condition that
emanates from construction.
8. Leasing. Agent shall offer for rent and shall rent the
dwelling units in the Building, upon completion of construction of
each such unit and from time to time thereafter, in accordance
with a rent schedule approved in writing by Owner and the leasing
guidelines and form of lease referred to herein below. Incident
thereto, the following provisions shall apply:
(a) Agent shall show dwelling units f o r r e t i L i r k the
Building to all prospective Tenants.
(b) Agent shall take and process applications for
rentals, including prospective Tenant interviews and credit
checks. If an application is rejected, Agent shall promptly
give to the applicant a proper written notice stating the
reason for rejection.
(c) Agent shall comply with the special low-income
housing tax credit requirements concerning leasing and
related matters as set forth in Paragraph 9 hereof.
(d) Agent shall be responsible for the certification
and recertification of tenants covered by any Housing
Assistance Payments Contract and regulatory agreements that
may be applicable to the Building with respect City of
Seattle, State of Washington regulatory agreements and
federal Section 8 rent subsidies, following procedures
required by the City of Seattle, the State of Washington and
the U. S . Department of Housing and Urban Development ("HWDri ) .
After the first year of certification and recertification of
Tenants, the certification and recertification process shall
be the responsibility of Agent.
(e) Agent shall, subject to prior written approval by
Owner of any deviation from Owner's approved rent schedule,
Lease form, and leasing guidelines, execute all Leases in
project's name, identified thereon as agent for Owner.
If) Agent shall negotiate any commercial leases and
concession agreements called for in the Plan or approved in
writing by Owner and, subject to prior written approval by
Quantum/Cooper Housing
(iii) other payments due and payable by Owner as
operating expenses incurred pursuant to Owner's
approved operating budget and in accordance with
this Agreement, and
(iv) distributions to or at the direction of
Owner, including distributions to Owner's partners
in accordance with Owner's partnership agreement.
(b) In the event that the balance in the Operating
Account is at any time insufficient to pay disbursements due
and payable under subparagraph 15 (a) hereof, Agent shall
promptly inform Owner of the fact and Owner may then remit to
Agent sufficient funds to cover the deficiency. In no event
shall Agent be required to use its own funds to pay such
disbursements.
16. Operatinq -duet. Agent shall prepare a recommended
annual operating budget for the Building for each fiscal year
during the term of this Agreement, and shall submit the same to
Owner at least ninety (90) days before the beginning of such
fiscal year. The annual operating budget shall include a schedule
of recommended rents to be charged for each dwelling unit, includ-
ing recommended rent increases with respect to Lease renewals and
new Leases. In preparing each proposed annual operating budget,
Agent shall use its best efforts to take account of anticipated
increases in real estate taxes, utility charges, and other operat-
ing costs. To the extent feasible, Agent shall support antici-
pated increases in real estate taxes and utility charges with
written evidence or documentation. Proposed annual operating
budgets for the Building shall be subject to approval by Owncr.
Owner shall promptly inform Agent of any changes incorporated in
the approved operating budget, and Agent shall make no expendi-
tures in excess of the amounts set forth in such approved operat-
ing budget, for each line item of operation expense itemized,
without the prior written approval of Owner, except as permitted
pursuant to subparagraph 12(f) hereof for emergency repairs
involving manifest danger to persons or property, or required to
avoid suspension of any services to the Building.
17. Records and Reports. In addition to any requirements
specified in the Plan or other provisions of this Management
Agreement, Agent shall have the following responsibilities with
respect to records and reports:
(a) Upon execution of this Agreement, Agent immediately
shall ascertain the general condition of the Building,
including, but not limited to, the taking of an inventory of
all furniture, equipment, tools, and supplies. Within thirty
(30) days after the execution of this Agreement, Agent shall
provide Owner with a copy of the inventories so prepared.
25. Audit Right. Owner shall have the right, within ten
(10) days written notice to Agent, to audit all files and accounts
pertaining to the Building at Agent's principal office during
normal business hours. If such audit reveals a material
discrepancy, Agent shall be responsible for promptly correcting
such discrepancy within ten (10) days after receipt of notice of
same.
26. Escrow Payments. From the funds collected and deposited
by Agent in the Operating Account, Agent shall make any monthly
escrow pciymllents required under the Mortgages, for the purpose of
funding insurance, tax, and such other reserve or escrow accounts
for the Building as Owner may require pursuant to the Mortgages.
Agent promptly shall present tax bills and insurance premium
notices to the escrow agent for payment and shall furnish Owner
with evidence of timely payment of such taxes and insurance
premiums.
27. Agent's Compensation. As compensation for all of
Agent's ongoing property leasing, management, and related services
under this Agreement, beginning in the month following the month
in which a certificate of occupancy for the Building is issued,
Agent shall receive a monthly fee in an amount equal to the amount
set forth in Section C of the Information Schedule (the
"Management Feee), to be paid out of the Operating Account and
treated as a Building expense. Such fee shall be payable on the
tenth (10th) day of the month following the month in which the
services were rendered, subject to the provisions of Paragraph 28
hereof.
28. Intentionally Deleted.
Quantum/Cooper Housing
32. Amendment. This Agreement constitutes the entire agree-
ment between Owner and Agent, and no amendment or modification
thereof shall be valid or enforceable except by supplemental
agreement in writing, executed by the parties hereto or the party
to be bound thereby. In addition, no such amendment or modifica-
tion shall be valid or enforceable without the prior written
consent of Owner's Investor Member.
Intentionally D e l e t e d .
Owner :
Agent :
h . r I
a (n) corporation
Quantum/Cooper Housing
The following provisions are incorporated into and made a part of
the foregoing Property Management Agreement between Owner and Agent to
which this Information Schedule is attached.
A. The term "Building" means, collectively, the real
P a r a q r a p h 1.
property commonly known as The Historic Cooper School Artist
Lofts, and all improvements, appurtenances, and equipment located
thereon, including thirty six (36) dwelling units and common
facilities comprising condominium unit number two in the building
located at 4408 Delridge Way SW.
8. Paragraph 9. The percentage of apartment space (number of
apartments or floor area, whichever is less) to be leased to
low-income tenants is one-hundred percent (100%). Any other
eligible space required to qualify for the Credits and leasing
requirements applicable thereto, if any, are as follows: Tax
Credits: 15 units (40% of total) at or below 60% of area median
income. Bonds: 20% of the units at or below 50% of area median
income. City of Seattle and State of Washington: 27 units at or
below 50% of area median income, 9 units at or below 30% of area
median income (defined using 35% of household income towards rent
and utilities).
C. Paragraph 27. The Management Fee shall be in an amount equal to:
$50 per unit per month. There will also be a one-time lease-up fee
of $150 per unit, payable upon occupancy of each unit, which will
be billed separately from this agreement. In addition there will
be a one-time charge if applicable of $500 for filing of the low-
income housing real estate tax abatement forms with King County
and the State of Washington.
D. Paragraph 28. If funds held in the operating account are
insufficient to pay Agent's Management Fee, funds in the operating
reserve under Owner's operating agreement shall be used to pay
Agent's Management Fee to the extent that such payment does not
reduce the amount of such operating reserve below eighty-five-
thousand-five-hundred dollars ($100,000).
E. Paraqraph 30. The date on which the Agreement will terminate,
subject to the conditions contained in Paragraph 27 thereof, shall
be 315f July, 2008.
F. Paraqraph 31. The addresses to which all notices required or
desired to be given under the Agreement shall be delivered are as
follows:
Agent: :
Quantum Management Services, Inc.
P.O. Box 2170, Lynnwood, WA 98036
Historic Cooper LLC
c/o Delridge Neighborhoods Development Assoc.
5411 Delridge Way SW
Seattle, WA 98106
EXHIBITS TO
PROPERTY MANAGEMENT AGREEMENT
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