Lovely Professional University,Punjab

Format For Instruction Plan [for Courses with Lectures and Labs

Course No HMT555

Cours Title AIRLINES OPERATIONS AND MANAGEMENT

Course Planner 12250 :: Varinder Singh Rana

Lectures Tutorial Practical Credits 4 0 0 4

Text Book:

1 Aviation Manual

Other Specific Book: 2 Negi J.M., Travel Agency and Tour Operation: Concepts and Principles, Kanishka Publishers & Distributors, New Delhi: 1998 3 Syratt, G., Manual of Travel Agency Practice Butterworth Heinemann, Oxford: 1995

Approved for Autumn Session 2011-12

Other Reading Sr No Jouranls atricles as compulsary readings (specific articles, Complete reference) 4 Ahmad I. Z. Jarrah, Gang Yu, Nirup Krishnamurthy, Ananda Rakshit , A Decision Support Framework for Airline Flight Cancellations and Delays , Transportation science Vol. 27, No. 3, August 1993, pp. 266-280 DOI: 10.1287/trsc.27.3.266 5 Michael A. Lapra, Nikos Tsikriktsis , Organizational Learning Curves for Customer Dissatisfaction: Heterogeneity Across Airlines , Management Science Vol. 52, No. 3, Mar2006, pp. 352-366 DOI: 10.1287/mnsc.1050.0462 6 Rivi Sandhu, Diego Klabjan, Integrated Airline Fleeting and Crew-Pairing Decisions, Operations research Vol. 55, No. 3, May-June 2007, pp. 439-456 Relevant Websites Sr. No. (Web adress) (only if relevant to the courses) 7 www.iata.org 8 http://www.iloveindia.com/airlines-inindia/ international/index.html 9 www.icao.int 10 www.dgca.nic.in 11 www.aai.aero/ Salient Features This website gives details about the International Air tavel.IATA sets the standards for all airlines to operate This website gives details of various International Airlines operating in India.Along with their alliances the fleet of Aircraft they use This website gives details about the world governing authority of Aviation across the globe This website gives details about the Indian Governing authority of Aviation in India Details of Indian airports

Approved for Autumn Session 2011-12

Detailed Plan For Lectures

Week Number Lecture Number Lecture Topic Chapters/Sections of Pedagogical tool Textbook/other Demonstration/case reference study/images/anmation ctc. planned

Part 1
Week 1 Lecture 1 Lecture 2 Lecture 3 Lecture 4 Week 2 Lecture 5 Lecture 6 Lecture 7 Lecture 8 Week 3 Lecture 9 Lecture 10 Airlines industry: A Global perspective Airlines industry: An Indian perspective Types of Aircrafts Types of Aircrafts Significance of Air transport, foreign airlines IATA: History IATA: Importance & role ICAO: Importance, role and history Introduction to CRS, The need for a CRS system Companies providing CRS, use of the CRS by Airlines and travel agents, benefits and importance of the CRS system to the travel trade Codes and abbreviations Phonetic Codes City and airport code ->Reference :8 ->Reference :8 ->Reference :1,21 ->Reference :1,21 ->Reference :8 ->Reference :1,3 ->Reference :1,3 ->Reference :1,1 ->Reference :1,3 ->Reference :1,3 Images Images

Lecture 11 Lecture 12 Week 4 Lecture 13

->Reference :1,3 ->Reference :1,3 ->Reference :1,3 Airlines Manual Airlines Manual

Part 2
Week 4 Lecture 14 Lecture 15 Lecture 16 Week 5 Lecture 17 Lecture 18 Lecture 19 Lecture 20 Week 6 3 Lecture 21 Airlines Codes Airlines Terminology Indian airports: Existing position Traffic handled by various airports DGCA- Director General of Civil Aviation AAI-Airport Authority of India Infrastructure and related facilities at airports Airport management ->Reference :1,3 ->Reference :1,7 ->Reference :11 ->Reference :1,9 ->Reference :1,7 ->Reference :11 ->Reference :11 ->Reference :1,9 Approved for Autumn Session 2011-12 DGCA Manual Videos Airlines Manual

Details of homework and case studies

Homework No. Objective Topic of the Homework Nature of homework (group/individuals/field work Individual Evaluation Mode Allottment / submission Week 3/4

Homework 1

To make students Types of Aircrafts. Students have to prepare a report on various aware with the types of aircrafts which an airline company is operating various types of Internationally. aircrafts

Basis of submitted report

Quiz 1 Quiz 2

To aware students Topics for Quiz: Air travel Industry, Types of Aircrafts, IATA, ICAO, Individual about subject topicsCRS, IATA codes, DGCA To know student's Topics for quiz: Impact of air transport on human health and understanding psychology,Health concerns inside aircraft cabins, Attributes of regarding subject airlines staff Individual

Quiz Quiz

6/6 10 / 10

Scheme for CA:out of 100*

Component Frequency Homework,Quiz Out Of 2 Total :10 20

* In ENG courses wherever the total exceeds 100, consider x best out of y components of CA, as explained in teacher's guide available on the UMS

Approved for Autumn Session 2011-12