UGP: I SEM VERSION: AUG 09

INTRODUCTION TO BUSINESS ORGANIZATION & MANAGEMENT COURSE DURATION: 2 HRS PER WEEK FOR 15 WEEKS COURSE CREDITS: 3 SECTION-A: INTRODUCTION TO BUSINESS 1. MEANING AND SCOPE OF BUSINESS Concepts of trade, commerce, business, profession, etc; spectrum of business activities: manufacturing and services; domestic and international. 2. FORMS OF BUSINESS ENTERPRISE Sole proprietorship, partnership, corporate form, cooperatives, etc; their advantages and disadvantages. 3. SETTING UP A BUSINESS Analysis of opportunities, threats, challenges, and strength-weaknesses; idea generation, including role of creativity and innovation; feasibility and preparation of business plan; implementation of the plan, including legal, regulatory, and other formalities. 4. ENTREPRENEURSHIP IN INDIA Facilitating factors and hurdles in the path of entrepreneurship; spirit of entrepreneurship in India; emerging and promising areas for potential entrepreneurs in contemporary India. 5. FUNCTIONAL ASPECTS OF BUSINESS y Administrative decisions: choice of a suitable form of business entity y Operations: Size of business; location; layout; productivity; quality and logistics decisions y Finance: Arranging for finance; management of finance; risk management and insurance y Human Resource Management: Sources of manpower, recruitment, selection, compensation, training and retaining issues. y Marketing: Assessment of demand ad consumer behaviour ; development and implementation of marketing strategies. SECTION B: PROCESS OF MANAGEMENT 6. PLANNING y Environment analysis and diagnosis; strategy formulation; decision making; techniques of decision making. 7. ORGANIZING y Organizational structures: project, matrix, networks and other traditional structures; the process of organization, prerequisites for effective organization; issues of centralization and decentralization.

UGP: I SEM VERSION: AUG 09

8. STAFFING y Overview: staffing; recruitment, selection; socialization; performance appraisal and career management; organizational change and organizational development. 9. LEADING y Nature of people; harmonizing individual and organization objectives; motivating employees for job performance; leadership: definition and meaning, key elements of leadership, theories of leadership. 10. COMMUNICATING y Definition, significance and process of communication; communication flows in an organization; barriers to communication; gateways to effective communication. 11. CONTROLLING y Need and importance; levels of control; techniques: control systems financial control, budgetary control, quality control, inventory control; MIS. BASIC TEXT y Essentials of Management (by) Koontz (TMH)

UGP: I SEM VERSION: AUG 09

BUSINESS MATHEMATICS COURSE DURATION: 1 HR PER WEEK FOR 15 WEEKS COURSE CREDIT: 1.5 1. MATRICES AND DETERMINANTS y Concept and algebra; inverse of a matrix y Linear equations and their solution using matrices (for maximum 3 variables and with unique solutions) 2. DIFFERENTIAL CALCULUS CONCEPTS (NO APPLICATIONS) y Mathematical functions: Meaning and types (linear, quadratic, polynomial, exponential, log); concepts of limits and continuity y Rules of differentiation (very briefly) y Maxima and minima involving second or higher order derivatives y Introduction to the concept of partial differentiation 3. MATHEMATICS FOR FINANCE y Mathematics for Finance: Rates of interest and their inter-relationships; compound\ y ing and discounting process; annuities: meaning and types, calculation of their values; valuation of assets like debentures, loans, etc (Only basic concepts to be covered without getting into any depths). 4. LINEAR PROGRAMMING Linear programming: Meaning; Formulation of LPP, solution through graphical methods. BASIC TEXT y Essential of Mathematics for Business and Economics (by) V. K. Kapoor (Sultan chand & sons)

UGP: I SEM VERSION: AUG 09

BUSINESS STATISTICS COURSE DURATION: 1 HR PER WEEK FOR 15 WEEKS COURSE CREDIT: 1.5 1. INTRODUCTION TO STATISTICS y Importance and use of statistics in business and other fields. 2. STATISTICAL DATA y Statistical data: Types and its preparation and representation through all forms including, histograms, ogives, etc 3. DESCRIPTIVE STATISTICS y Measures of central tendency: AM, GM and HM; median; mode; partition values y Measures of variation, absolute and relative: Range; deviations: quartile, mean and standard; coefficient of deviation moments; skewness; Kurtosis: meaning and measurement 4. PROBABILITY y Probability: Concept; estimation; event probabilities and their calculations; addition and multiplication laws of probability; conditional probability and Bayes theorem; expectation and variance of a random variable. 5. STATISTICAL DECISION THEORY y Decision environment; pay off and regret matrices; criteria for decision making: Laplace, maximin /minimax, maximax/minimin, savage; concept of expectations (but no Bayesian analysis) and calculation of expected values. BASIC TEXTS y Business Statistics (by) S. P. Gupta & M. P. Gupta (Sultan chand & sons) y Statistics (by) Spiegal (TMH)

UGP: I SEM VERSION: AUG 09

INTRODUCTION TO NEP AND WORLD ECONOMIC SYSTEMS COURSE DURATION: 2 HRS PER WEEK FOR 15 WEEKS COURSE CREDITS: 3 1. INTRODUCTION TO PLANNING y What is National Economic Planning? y Definition of a Planned Economy. y What are the different forms of economic & political systems around the world? y Influence of politics in national economic planning process. y Why have Indian plans not delivered - Logic of planning; achievements; why did the logic fail 2. INDIAS TRYST WITH DESTINY y India a rich nation inhabited by poor people; y causes of India being a failed state: failure of pillars of democracy: legislature, judiciary, executive and media; need for reforms y Who betrayed India the nexus between Politicians, Bureaucrats and Industrialists y Role of Media and Academia 3. ALTERNATIVES TO RESTORE PRIDE y How to bring about a paradigm change in education, healthcare, employment and judicial system. 4. FUNDAMENTALS OF GEO-POLITICAL DEVELOPMENTS y Need and relevance of regional economic / political blocs SAARC, NATO, SAFTA, EU, ASEAN, G5, G8 y Multinational trade, development and financial institutions - WTO, IMF, World Bank, ADB and other economic institutions; their implications for the Indias economic development y Global regimes - The UN system; ILO and other institutions, European Parliament, etc. 5. THE GREAT INDIAN DEBATE: PERSPECTIVES OF INDIAN SOCIOECONOMIC DEVELOPMENT Lecture 11: Indian form of socialism was a mistake Lecture 12: Being an Entrepreneur in India is a death wish Lecture 13: Despite growth, India cannot provide services to its poor Lecture 14: An open rule based, predictable and non discriminatory global trading and financial is a chimera Lecture 15: Fiscal Policy Has become irrelevant BASIC TEXTS y Planning India (by) Arindam Chaudhuri (Relevant chapters) y Great Indian Dream (by) Dr. M. K. Chaudhuri & Prof. Arindam Chaudhuri (Macmillan) (Relevant chapters) y For Sec.4 and 5 the reference will be provided by the respective faculty.

UGP: I SEM VERSION: AUG 09

FUNDAMENTALS OF ECONOMICS COURSE DURATION: 2 HRS PER WEEK FOR 15 WEEKS COURSE CREDITS: 3 SECTION A: MICROECONOMICS 1. INTRODUCTION y Fallacies of Economics. Problems of an economy and their solution; alternative (price and non price based) economic systems to tackle these problems ; economics, microeconomics and macroeconomics - concept; basic building blocks of microeconomics -rationality , marginalism, opportunity cost, general and partial equilibrium. 2. DEMAND AND SUPPLY y Basic framework; demand theory and analysis; demand function; derivation of market demand y Elasticity of demand: Concept, significance and measurement y Consumer behaviour : Choice, preference and utility ;cardinal and ordinal approaches to consumer behaviour 5. PRODUCTION THEORY y Concept; isoquant techniques; production function y Laws of variable proportion; economies of scale; returns to scale 6. COST AND REVENUE FUNCTIONS y Various cost concepts y Traditional and modern theory of cost y Revenue concepts y Equilibrium of a firm 7. MARKET FORMS AND EQUILIBRIUM y Various market forms: Perfect competition, monopoly, monopolistic and oligopoly y Equilibrium and price determination in short and long run (NOTE: In oligopoly Cournots model, kinked demand curve, price leadership model only are in course) SECTION B: MACROECONOMICS 8. INTRODUCTION y Various economic aggregates (income, consumption, saving, etc) and their relationships; circular flow of income and products. 9. CLASSICAL ECONOMICS y Theory of output, employment and income under classical framework y Failure and resurrection of classical economies

UGP: I SEM VERSION: AUG 09

10. KEYNES ECONOMICS y Theory of employment, income and output under Keysian thoughts y Limitations of Keynes theory: General and for developing economies like India y Income determination under two, three and four sector models; concept of multiplier y Investment and consumption functions and their determinants in short and long run 11. INFLATION Meaning, types, causes and control y Concept of stagflation and its control. 12. POLICY FRAMEWORK y Fiscal policy: Meaning, instruments, objectives and limitations y Monetary policy: Meaning, objectives, instruments and limitations. BASIC TEXT y Economics (by) Samuelson (TMH)

UGP: I SEM VERSION: AUG 09

BUSINESS ETHICS AND HAPPY CAPITALISM COURSE DURATION: 2 HRS PER WEEK FOR 15 WEEKS COURSE CREDITS: 3 1. INTRODUCTION y Symbiotic relationship between business, stakeholders and society; the 3 Ps approach to conducting business (profit, people and planet); concepts of business ethics and corporate social responsibility. 2. CORPORATE ETHICS y Corporate code of ethics, with a focus on environment, accountability, responsibility, leadership, and diversity; ethical issues in marketing, HR, finance, purchase and other functional areas; ethical dilemma at workplace, and their resolution. 3. SOCIAL RESPONSIBILITY y Arguments for and against CSR; business and society; corporate philanthropy Issues like corruption, scandals, whistle blowing, insider trading, discrimination (caste, gender, regional), consumer rights, advertising, dumping, lab testing on animals, etc. 4. THE ESSENCE OF HAPPY CAPITALISM y What makes Capitalism so happy? The different aspects of ethical business practices and ethical business leadership that can ensure a happy society in a capitalist environment. Discuss cases from India and abroad, wherein companies have done it really big without resorting to unethical business practices.

5. PROJECTS ON HAPPY CAPITALISM Note: A major part of the evaluation of the students here will be through project (individual and /or group) preparation and presentation based on Indian business case studies.7 sessions have been specifically allocated for this purpose. BASIC TEXTS y Business Ethics & Managerial Values (by) S. K. Bhatia (Deep & Deep) y Great Indian Dream (by) Dr. M. K. Chaudhuri & Prof. Arindam Chaudhuri (Macmillan) y Websites: 1. http://www.managementhelp.org/ethics/ethxgde.htm#anchor26548 2. http://www.ethicalperformance.com 3. http://www.encyclocentral.com/Unethical_Business_Company_In_The_Worldtags.html

UGP: I SEM VERSION: AUG 09

INTRODUCTION TO FINANCIAL ACCOUNTING COURSE DURATION: 2 HRS PER WEEK FOR 15 WEEKS COURSE CREDITS: 3 1. CONCEPTUAL FRAMEWORK y Accounting as an information system; users of financial accounting information and their requirements; interpretation of accounting information; bases (cash and accrual) of accounting; branches of accounting . y Various concepts: entity, money measurement, going concern, cost realization, accruals, prudence, full disclosure, etc. y Accounting standards: Concept; advantages; accounting standards followed in India; brief idea about international accounting standards. y Process of Accounting: Recording of business transactions to preparation of trial balance. 2. BUSINESS INCOME, DEPRECIATION, INVENTORY STOCK AND THEIR ACCOUNTING TREATMENT y Measurement of business income: Conceptual framework y Revenue and Expenditure: Accounting standards and identification of revenue and expenses y Depreciation: concept; methods for computation; disposal of depreciable assets and their accounting treatment; accounting standards y Inventory: Meaning; inventory record System: periodic and perpetual; inventory valuations 3. PREPARATION OF FINAL ACCOUNTS y Expenditure and receipts: Capital and revenue y Preparation of financial statements for corporate, non corporate and not for profit entities; financial statements and incomplete records 4. ANALYSIS AND INTERPRETATION OF FS y Financial statements - Meaning - P&L A/c, balance sheet - Statement of sources & uses of funds or working capital y Analysis of financial statement - Meaning; significance of financial statement analysis - Purpose or objects of financial statement analysis y Limitation of financial statement analysis 5. COMPUTERISED ACCOUNTS y Reports preparation, P&L account and balance sheet through accounting software packages (basic introduction only). BASIC TEXT y Financial Accounting (by) S. N. Maheswari (Vikas)

UGP: I SEM VERSION: AUG 09

INTRODUCTION TO MARKETING COURSE DURATION: 2 HRS PER WEEK FOR 15 WEEKS COURSE CREDITS: 3 1. MARKETING MANAGEMENT: NATURE AND SCOPE y Nature and scope of marketing y Customer orientation for marketing; customer acquisition, satisfaction, retention and development y Marketing planning and management 2. BUILDING THE FOUNDATIONS y Marketing environment in India y Buying behaviour: factors influencing buying behaviour; stages in buying y Indias consuming classes y Selection of the market: Segmentation and targeting 3. MARKETING STRATEGIES y Product strategy: product portfolio; new product development; management of PLC; branding; packaging y Pricing : setting up price; initiating and responding to price change y Promotion: Positioning; integrated marketing communication y Placement; Marketing channels; logistics arrangements; retailing 4. MANAGING MARKETING EFFORTS y Implementing, evaluating, and controlling marketing programs. 5. FOCUSED MARKETING PROGRAMS y Competitive marketing strategies y Political marketing y Ambush and guerilla marketing y Marketing of movies y Marketing to bottom of pyramid y Durables marketing y B2B marketing BASIC TEXT y Principles of Marketing (by) Kotler & Armstrong (Prentice Hall India Ltd.) y Note: For Sec.5 reading list shall be provided by the respective faculty.

UGP: I SEM VERSION: AUG 09

RESEARCH METHODS FOR BUSINESS COURSE DURATION: 1 HR PER WEEK FOR 15 WEEKS COURSE CREDITS: 1.5 1. INTRODUCTION y Definition, meaning, nature, scope and type of business research; research process; research design 2. SOURCES OF DATA y Primary data; secondary data; commercial surveys, audits and panels; survey research; experimentation research 3. PLANNING DATA COLLECTION y Basic concepts of measurement and scaling; sampling process and selection decision; hypothesis formulation -types, characteristics, testing hypothesis; data collection and fieldwork 4. PROCESSING AND ANALYSING DATA y Data processing analysis, and interpretation of data; application of advance statistical techniques-correlation, regression, cluster analysis, factor analysis conjoint analysis (only brief idea) 5. REPORT WRITING AND PRESENTATION y Report format; content of report; selecting presentation style for research findings; preparing for oral presentation. 6. PROJECT SUBMISSIONS AND PRESENTATIONS BASIC TEXTS y Research Methods (by) William M. K. Trochin (Biztantra: II Edition) y Research Methods for Business Students by Mark Saunders & Philip Lewis (Pearson Education) y Research Methods for Business by Uma Shekaran (Wiley)

UGP: I SEM VERSION: AUG 09

INFORMATION SYSTEM BASICS COURSE DURATION: 1 HR PER WEEK FOR 15 WEEKS COURSE CREDITS: 1.5 1. BASICS OF COMPUTER y Evolution & History of Computing y Generation of computers y Types of devices y Number Systems y Basics of Hardware & software 2. APPLICATION MS WORD  Formatting  Tables & Graphics  Mail merge  Document security  Practicals 3. MS-POWER POINT y Creating a presentation, slides & text y Layouts & masters y Table & Charts y Clip Art & Pictures y Animation & Transition y Practicals 4. NETWORKING & APPLICATION y Concept & adv. y Types - LAN, MAN, WAN - Intranet, Extranet, Intranet y Toplogies y Transmission media y Search Engine BASIC TEXTS y Fundamentals of Computer (by) Rajaraman Publisher (PHI) y MS Office (by) John Wolkenbach, et, al. (Wiley) (For topic: 2, 3,) y Computer Networking (by) Tanenbawn (For Networking & Application) (For topic: 4)

UGP: I SEM VERSION: AUG 09

INTRODUCTION TO BUSINESS AND CORPORATE LAWS COURSE DURATION: 1 HR PER WEEK FOR 15 WEEKS COURSE CREDITS: 1.5 1. INTRODUCTION y Role of business legislations; business laws and social responsibilities; economic offences 2. CONTRACT ACT y The Indian Contract Act ,1872; essentials of a valid contract ; void contract ; breach of contract and its remedies; quasi contracts, performance of contracts 3. SALE OF GOODS ACT y Sale of Goods Act, 1930; formation of a contract, conditions and warranties. 4. NEGOTIABLE INSTRUMENTS ACT y The Negotiable Instruments Act, 1881; dishonour and discharge of a negotiable instrument. 5. COMPANIES ACT y The Companies Act 1956; nature and types of companies; formation; memorandum and articles of association; prospectus; allotment of shares; management and meetings; accounts and audits; winding up 6. OTHER ACTS y Consumer Protection Act, Competition Act; SEBI guidelines for corporate governance, MRTP guidelines, Environmental Legislations, Copyright and Patents, Information Technology legislations. BASIC TEXT y Business Legislation for Management (by) M. C. Kuchhal & Deepa Prakash (Vikas)

UGP: I SEM VERSION: AUG 09

INTRODUCTION TO ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT COURSE DURATION: 2 HRS PER WEEK FOR 15 WEEKS COURSE CREDITS: 3 SECTION-A: ENTREPRENEURSHIP 1. INTRODUCTION y Concept, Nature, and scope of entrepreneurship; entrepreneur vs. manager; role and functions of an entrepreneur; characteristic traits of an entrepreneur; competencies needed to succeed as an entrepreneurs; types of an entrepreneur; intrapreneurship. 2. ENTREPRENEURIAL IDEA/ OPPORTUNITY y The idea of business and source of business idea; opportunity sensing vs. personal observation; vicarious experience; primary surveys and secondary data analysis y Business consultants/ mentors, trainers, family and community networks as sources of new business opportunities y Compatibility of the business idea with the personal ( demographic and psychographic ) profile of the entrepreneur; testing of such a match 3. TESTING THE IMPLEMENTABILITY OF IDEA y Feasibility testing bases: Technical, economic, commercial, administrative/ organizational, financial, social, and environmental criteria. y Technical Feasibility: Business process, the extent of outsourcing, technical collaboration, and technology transfer required. y Economic viability: Private and social cost benefit analysis; breack even analysis y Financial feasibility: Terms and conditions of financial support; analysis of overall profitability and payback period y Commercial sustainability: Market size and share; branding; stages in PLC; distribution logistics. 4. PREPARATION AND PRESENTATION OF BUSINESS PLANS SECTION-B: SMALL BUSINESS MANAGEMENT 5. INTRODUCTION y Meaning, justification, and scope for cottage and small scale industries; small business in India in historical perspective. 6. SETTING UP SMALL BUSINESS IN INDIA Preliminary registration with the Directorate of Industries/District Industry Centre :its requirements and benefits; single window clearance scheme ; getting allotment of space and other utilities ;preliminary contract with the vendors ,suppliers, bankers, principal customers ;contract management , basic start up problems. 7. SMALL BUSINESS MANAGEMENT

UGP: I SEM VERSION: AUG 09

Planning for small business; organizational structure for small business; financial preparation of budgets; integrated ratio analysis; assessing business risks (leverage analysis) marketing product planning and development; costing and pricing promotion of product; HR issues.

8. MANAGING BUSINESS GROWTH Stabilization strategies and enterprise growth strategies for small business; crises of business growth; family business growth, conflicts and resolutions. 9. POLICY FOR SMALL BUSINESS DEVELOPMENT y Policies for setting up, managing and marketing the business competitively. BASIC TEXTS y Entrepreneur Development Small Business Enterprise (by) Poornima M. Charantimath (Pearson Education) y Entrepreneurship in the New Millennium (by) Donald F Kuratko & Richard Hodgetts (South western publishing company)

UGP: I SEM VERSION: AUG 09

APPRECIATION OF ART, CULTURE & LITERATURE COURSE DURATION: 2 HRS PER WEEK FOR 15 WEEKS COURSE CREDITS: 3 SECTION-A: APPRECIATION OF LITERATURE 1. INTRODUCTION y Essence of Literary Thoughts for a Manager Creativity Open-mindedness Value-systems Stress handling ability y A Brief on Literary Thought Leaders (Global and Indian) William Shakespeare Bernard Shaw Victor Hugo Bertrand Russel Rabindranath Tagore, etc. 2. CONCEPTUAL UNDERSTANDING OF LITERARY THOUGHTS THROUGH ANY 12 TEXTS FROM AMONGST THE FOLLOWING A. The Social Equation y Man & Superman by Sir George Bernard Shaw y A Brave New World by Aldous Huxley y The Republic by Plato y Roots by Alex Haley y The Sane Society by Erich Fromm B. Ideal ideals y Les Miserables by Victor Hugo y Wuthering Heights by Emily Bronte y Lord Jim by Joseph Conrad y Don Quixote by Michael Cervantes y The Fountain Head by Ayn Rand C. Great Classics y Moby Dick by Herman Melville y Ulysses by James Joyce D. Releasing Hyde-A platform for catharsis and growth y Julius Caesar by William Shakespeare y Death of Salesman by Arthur Miller E. Did we Take the Wrong Turn y Skeptical Essays by Bertrand Russell y Dances with Wolves by Michael Blake

UGP: I SEM VERSION: AUG 09

Zen and the art of Motorcycle Maintenance by Robert Persig SECTION-B: APPRECIATION OF ART & CULTURE

3. MANIFESTATIONS OF ART AND CULTURE y Attire and Customs y Performing arts y Art and Architecture y Ethnic History y Language y Social and Religious Adaptations y Social conflicts 4. CLASSIFICATION OF CULTURE AROUND THE WORLD y Indian Subcontinent y Far East & Orient y Central African y North African and Mediterranean y West European y North American y Latin American Note: There is no specific text book; selection to be made and announced by the faculty

UGP: I SEM VERSION: AUG 09

FRENCH LANGUAGE - 1 COURSE DURATION: 2 HRS PER WEEK FOR 15 WEEKS COURSE CREDITS: 3 1. ORIENTATION CLASS y An Overview of the course Methodology, requirement and expectations y Basic guideline to pronunciation y Article dfini & indfini Usage of verb Etre y Basic guideline to pronunciation y Introduction to article defini and indefini 2. USAGE OF VERB ETRE, PROFESSIONS, MAKING OF SENTENCES BY STUDENTS y Days of the week and the month y Enhancing the understanding of communication by using verbe etre y Prepositions , dans, sur, sous , devant ,derriere etc and verb Etre y Doing the lesson using the vocabulary to formulate sentences etc, introducing them to commentand giving useful adjectives, 3. ARTICLE y Article partitif and article contract, written exercises y Exercises in Team presentation presentations on French culture and important contribution of France y Social Manners and business etiquette 4. NUMBERS TIME y Taking an appointment as per the convenience of the client asking for the number of the telephone on which the client can be contacted. y Vocabulary pertaining to travel and tourism industry. Arrivals - departures y , en and de + nom des villes et pays y Using dans combine de temps,dans depuis pendant Il fait 5. INTRODUCTION TO VERB AVOIR AND QUYA-T-IL y Teach how to make questions with O , qui , comment et quand (Exercises in verbal ability,role plays) y Ladj demonstratif y Ladjective interrogative ( quel?) making questions and responding on a given situation adjective qualificative ( colors) 6. EXERCISES IN SPOKEN FRENCH WRITTEN TEST y Parts of the body and the verbs related to them. 7. CONJUGATION OF VERBS OF THE FIRST GROUP (AFFIRMATIVE, NEGATIVE, INTERROGATIVE) , IL FAUT

UGP: I SEM VERSION: AUG 09

8. ADJECTIVE POSSESIVE y adjective possesive y Introduction and usage of adj possessive. y and related readings and vocabulary. y ( la famille ) y Exercises in spoken french  Role-play: Introduce someone, ask for someone s identity, and give your identity. Describe a given picture /or any person 9. IMPERATIVES y Imperative, y Reading or giving directions using imperative y Correct usage of language y Attempt to conduct conversation among students. y Role play ..Giving directions from a map y Verb vouloir , pouvoir conjugation in Present 10. MISCELLANEOUS y Seasons y Verbe Faire . Il fait y Relevant vocabulary y Describe the various seasons and the weather y How to enquire about destinations , Make reservations for a flight , find out about weather in a particular month from travel agents. y Enhanced vocabulary pertaining to their area of work exercises to be done and exercises to improve the hearing skills and comprehension of the language y Review of all work - quiz test Note: Allocation of teaching hours for individual topics will be at the discretion of the faculty. BASIC TEXTS y La Langue et civilization Francias (by) G. Mauger y French to English, English to French dictionary (Collins make easy)

UGP: I SEM VERSION: AUG 09

EXECUTIVE COMMUNICATION - I COURSE DURATION: 2 HRS PER WEEK FOR 15 WEEKS COURSE CREDITS: 3 1. ICE-BREAKERS y Interactive sessions on de-freezing the atmosphere in the class so as to facilitate productive interaction between unfamiliar participants. 2. LAWS OF COMMUNICATION y Looks y Actions y Word 3. 7 Cs OF COMMUNICATION y Completeness y Conciseness y Consideration y Clarity y Concreteness y Courtesy y Correctness 4. BODY LANGUAGE y Position and postures y Facial Expressions y Kinesics y Comfort Zones y Stereo-typing 5. FLIPBACKS 6. SPECIAL GROUP ACTIVITIES: y Fish Bowl y Fruit seeds y Plane exercise y Collage y Dumb-charades y Management games y Book presentations etc. 7. PRESENTATION AND ITS MODALITIES y Followed by comprehensive feedback for the individual as well as group. 8. GROUP DISCUSSIONS y Followed by comprehensive feedback for the individual as well as group. 9. EFFECTIVE FEEDBACK y Followed by comprehensive feedback for the individual as well as group.