9700 HMS OPOS Support

General Information
About This Document Who Should be Reading This Document

This document is intended to provide you with general information about OLE for Retail POS (OPOS), and how the MICROS 9700 Hospitality Management System supports this feature on the SAR and WinStation client applications.

This document is intended for the following audiences: w MICROS Installers/Programmers w MICROS Dealers w MICROS Customer Service w MICROS Training Personnel w MIS Personnel

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General Information
What the Reader Should Already Know

What the Reader Should Already Know

This document assumes that you have the following knowledge or expertise: w Operational understanding of PCs w Understanding of basic network concepts w Experience with Windows 2000 w Familiarity with the 9700 HMS software w Familiarity with operating MICROS peripheral devices

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OPOS
Overview

OPOS
Overview

OLE for Retail POS (OPOS) provides an open-device-driver architecture that allows Point-of-Sale (POS) hardware to be easily integrated into POS systems based on the Microsoft Win32 platform. The basis of OPOS is to be a languageneutral, operating system-independent, architectural specification for POS peripheral devices used in the retail environment. The 9700 SAR and WinStation client applications provide OPOS compliancy, supporting many manufacturers and their individual products by handling a variety of peripherals as generic control objects.

SAR and WinStation Client OPOS Support

With the release of OPOS support for the 9700 WinStation client and Version 4.00 SAR client applications, a number of new hardware platforms are available to 9700 customers. In essence, any hardware platform capable of running Microsoft Windows NT or 2000 should be able to run the 9700 SAR or WinStation clients, and communicate to any OPOS-compliant peripheral device.

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OPOS
Supported Platforms

Supported Platforms

The following hardware platforms have been certified with the 9700 SAR and WinStation clients, and OPOS compliant printers: Platform IBM SUREPOS 500 Operating System Windows NT & 2000 Supported Devices Integrated Magnetic Card Reader Integrated Customer Display Rear Display Optional Pole Display Two Cash Drawer Ports One 10/100 Ethernet Adapter Parallel Port Two USB Ports Integrated Magnetic Card Reader Optional Pole Display Two Cash Drawer Ports One 10/100 Ethernet Port One Parallel Port Four Serial Ports Four RS232 Ports One Parallel Port One 10/100 Ethernet Adapter One PS/2 KB Port One PS/2 Mouse Port Two Cash Drawer Ports Two USB Ports Optional External Magnetic Card Optional Customer Display (Integrated or Pole)

IBM 4695

Windows 2000

PartnerTech PT-4000

Windows NT & 2000

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OPOS
Supported OPOS Peripheral Devices

Supported OPOS Peripheral Devices

Although many OPOS-compliant peripheral devices should work with the OPOS-compliant 9700 SAR and WinStation clients, 100% conformity cannot be guaranteed due to varying driver implementations by the hardware manufacturer. The following peripheral devices have been certified for conformity with the 9700 SAR and WinStation clients: Device IBM SureMark Printer 4610 Comments This device can print up to 6.5 inches per second, delivering up to 52 lines per second. Available in single-station thermal models, or two-station models with impact slip printing for multipart forms and checks. An ideal solution for retailers who require a quiet, high speed printing solution at an affordable price. Its EZ Load paper loading make it simple to change paper quickly. A cost-effective one-station receipt printer that prints 3.5 lines per second with excellent reliability that make it ideal for PC-POS applications. New emulation capabilities allow it to replace other manufacturers old printers. Fast and compact, the TM-300 series is the standard receipt printer for PC-POS systems. The ability to print red/black makes this an ideal kitchen printer. This versatile scanner can read all types of bar codes. Its small footprint takes up very little counter space. Its reliability and flexibility make it a smart investment that can meet current and future POS scanning requirements.

Epson TM-T88

Epson TM-U200B

Epson TM-300B

Symbol LS9100 Scanner

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OPOS
Configuration Guidelines

Configuration Guidelines

This section provides guidelines for installing and configuring the POS terminal with the 9700 SAR and WinStation client software and OPOS-compliant peripheral devices. You may wish to access installation files via a mapped drive from the client workstation to the 9700 Server PC. Step 1: Set Up the POS Terminal
q Connect the POS terminal to the 9700 network. q Attach and power on all peripheral devices.

Step 2: Install the Operating System

q Install the Windows NT or 2000 operating system on the POS terminal. q Install touchscreen, keyboard, and mouse drivers.

Step 3: Install the OPOS Drivers

q Download all applicable OPOS drivers from the manufacturers web site.

For example, if you are installing an Epson printer and pole display, go to the Epson web site and download the appropriate OPOS drivers for these devices.
q Follow the installation instructions to install OPOS drivers on the client

terminal. Please note that Epson printer drivers must be installed before IBM printer drivers. These utilities can be accessed via the Windows Start menu.

q Use the provided utilities (e.g., IMB POS Suite) to configure the devices.

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OPOS
Configuration Guidelines

Step 4: Download and Install Common Control Objects (CCOs)

q Download the most current CCOs from http://monroecs.com/

oposccos_current.htm. the installation.

q Install the CCOs. Follow the installation instructions to install to complete q When the installation is complete, reboot the workstation.

Step 5: Install and Configure the OPOS Device Specific installation and configuration procedures for each OPOS device are not included in this document.
q Refer to the manufactures documentation and use the utilities provided

(e.g., IBM POS Suite) to complete the installation and configuration instructions for each OPOS device. These utilities can be accessed via the Windows Start menu. ensure the installation and configuration were successful before proceeding to step 6.

q After each device is configured, run the manufacturers diagnostics test to

Configuration Notes

w When configuring OPOS printers, the following settings must be

made:

w For all Epson printers, the Printer Buffer Output field must be
disabled. For all IBM printers, this field can be enabled for faster printing.

w For all printers, the Printer Columns field should be left at the
default setting.

w For all printers, the Empty Status field should be disabled. w For IBM OPOS cash drawers, the Hydra Mode button should
be used to properly configure this device for use with the SAR or WinStation client. If this mode is not used, slow performance of the cash drawer may be encountered.

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OPOS
Configuration Guidelines

Step 6: Install the SAR or WinStation Client Software

q Install the 9700 SAR or WinStation client software on the POS terminal. q Close the application.

Step 7: Configure the OPOS Device in the 9700 Remote Management Console
q On the 9700 Server PC, open the Remote Management Console. In the

System Hardware | Devices file, configure the OPOS devices for each SAR or WinStation workstation (e.g., assign printers, define number of cash drawers, enable rear display and magnetic card, etc.). Device names must exactly match the name in the manufacturers device configuration.

Step 8: Configure the OPOS Device on the 9700 SAR or WinStation Client
q On the SAR or WinStation client, use the touchscreen entry sequence to

enter the Configuration Utility. Select the appropriate buttons in order to configure the OPOS devices within the SAR or WinStation application. Please note that all entries are case-sensitive. Refer to pages 9 through 13 for screen samples of the SAR and WinStation Configuration utilities.

q After completing the configuration steps on the client, go to the Diagnostics

screen in the SAR or WinStation utiltity to test each device.

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OPOS
Working in the 9700 WinStation Configuration Utility

Working in the 9700 WinStation Configuration Utility

The screens below provide a sample of those you will encounter when configuring the OPOS devices on the 9700 WinStation client terminal. See page 11 for example of the SAR Configuration Utility. Configuration MenuMain Screen

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OPOS
Working in the 9700 WinStation Configuration Utility

OPOS Device Configuration Screen

OPOS Printer Configuration Screen

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OPOS
Working in the 9700 SAR Configuration Utility

Working in the 9700 SAR Configuration Utility

The screens below provide a sample of those you will encounter when configuring the OPOS devices on the 9700 SAR client terminal. See page 9 for example of the WinStation Configuration Utility. Configuration MenuMain Screen

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OPOS
Working in the 9700 SAR Configuration Utility

OPOS Devices Configuration Screen

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OPOS
Working in the 9700 SAR Configuration Utility

OPOS Printer Configuration Screen

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