ACI World Report

February 2010 Contents

1 2 4 5 7 10 11 12 15 18 19 19 Message from the Director General ACI World at ICAO ACI World at work with Partners ACI World Standing Committees Statistics World Business Partners Programme Airport Service Quality Programme Events for 2010 ACI Global Training Magazines Publications Updates

The 2nd Annual ACI Airport Economics and Finance

The premier industry conference & Exhibition on economic sustainability

February 23 - 24, 2010 Lancaster London, UK

Platinum sponsor
Jointly Hosted by

Gold sponsor

ACI World & ACI Europe

Organised by

Media partners

Insight Media Ltd

www.aci.aero/econfin

POWER INDIA
OF
NEW HORIZONS FOR AIRPORT COMMERCIAL REVENUES
Taj Palace Hotel, New Delhi, September 22-24 2010

THE

Message from the Director General

I want to flag two important events this month: the ACI Airport Economics and Finance Conference in London and the imminent announcement of the top performers in the ACI Airport Service Quality survey for 2009. Although these appear to be two distinct fields, they share a common driver helping airports to meet customer expectations. The Finance conference will focus on multiple facets of managing airport business as we emerge from a tough financial year. Preliminary 2009 traffic results indicate clear signs of renewed stability and even growth in both domestic and international markets. In turn, this growth is an early warning sign that once again airports must plan for and finance future capacity expansion. At the same time, the customer will judge our performance and our ability to deliver high quality service consistently over time. In an increasingly competitive market, ASQ supports our business planning efforts through benchmarking and best practice guidance in order to help us identify priority areas for improvement. I look forward to seeing many ACI members at the conference where we will get a jump start on planning for our future needs and ensuring that we continue to serve our communities well.

Hosted by

A partnership between

Angela Gittens Director General, ACI World

ACI World at ICAO

Advocate, Communicate, Initiate
by Georgina Graham, Director ICAO Bureau Happy New Year a little late you might think, so I should clarify Happy Chinese New Year the Year of the Metal Tiger! According to lore, those born in the year of the Tiger are, amongst other things, labelled as calm but also as rebellious, fearsome but also affectionate. Indeed, according to writer Richard Giles, the Metal Tiger represent[s] the kind of forces necessary to succeed with very difficult tasks. The impossible just might be possible during this challenging year. The dichotomy that is represented by the description above is also apparent in the task ahead of us at the International Civil Aviation Organization (ICAO) this year. A year when key issues this industry faces will be played out upon the world stage and both our regulators and airports, airlines and other key industry partners will be judged according to their outcome. Think Environment, Security and, of course, Safety. Already in 200 we have witnessed either incidents or consequences of incidents that have occurred in these fields the continuing post COP/5 discussions, the escalating response to the 2/25 security incident and of course the tragic loss of life faced after the Ethiopian Airlines Flight 409 disaster. National governments are usually seen to be at the forefront of responses to these types of events, however, before we even reach that stage ICAO, the body tasked with setting standards and recommended practices to ensure the safe, orderly and economically sound operations of the air transport industry, has debated and discussed and cast its expert view upon the issues that our industry has faced or is facing. Testament to these ongoing deliberations are the constantly updated Annexes to the Chicago Convention, the production of Guidance Material and other instruments to provide States with the regulations they require to effectively oversee air transport within their territory. As an example, the ICAO Council, in its forthcoming session will discuss issues as diverse as the ICAO Comprehensive Aviation Security Strategy to the status of compliance of States with the Machine Readable Passport deadline. Why will ICAOs year ahead, this year of the Metal Tiger, be a challenging one? Expectations are high from the 90 Contracting States, that ICAO will continue to take up the mantle and adhere to its mandate under the Chicago Convention as stated above. Yet it must achieve this mammoth task with a zero nominal growth budget in a challenging economic climate, and balancing the need for efficiency with the safety of the travelling public with more passengers flying than ever before. It is imperative that we play our part in ensuring that ICAOs goals are met, and our own challenge is to do this whilst ensuring that our members needs are well represented amongst those of our industry partners such as airlines and air navigation service providers.

We are now half way through the CAEP (Committee on Aviation Environmental Protection), which, as reported below, has discussed issues such as noise and NOx stringency. In the coming month we will finalise our preparations for the Next Generation of Aviation Professionals Symposium; the Aviation Security Panel meeting as well as the High Level Meeting on Safety. Look out in forthcoming issues for information on the importance of these meetings and how their outcomes may impact you in your daily operations and the day to day running of your airport. So it seems that we will need to assume in 200 the traits of the Metal Tiger fiercely defending and protecting our industry, yet simultaneously - as we prepare for the 200 ICAO Assembly, the outcome of which will set the agenda for the next three years 20-0 consider and implement new and effective ways to ensure a viable and safe air transport industry. Gung Hay Fat Choy!

The CAEP/8 meeting agreed a new aircraft engine NOx stringency

standard

The ICAO Committee on Aviation Environmental Protection - CAEP/8 standard for Medium and Large engines (generally for aircraft over 00 seats) will be 5% lower than the old CAEP/6 standard. For Small engine families (generally for aircraft like regional jets under 00 seats) the reduction is 5%. The implementation date will be  December 20 and one agreed caveat was that any engine production cut-off would not be implemented before 208. ACI had supported a slightly higher new NOx standard (5% reduction) for smaller aircraft but an identical standard large aircraft. This was supported by European States. The US supported what became the final outcome. Some other States supported slightly less stringent standards. ACI and its members can be satisfied with the outcome. The aircraft and engine manufacturers (ICCAIA) and IATA supported a lesser standard for the very largest engines and have noted that it will be very difficult to modify some of the largest in-production engines to achieve this new standard by 20. All recently certified and soon-to-be certified aircraft engine will comfortably comply with the standard. Next week Future Work will be considered including CO2 and Particulate Matter certification and possibly a new noise stringency standard on the work programme. Airports View of New NOx Stringency Standard - Presented by ACI Working Paper on Environmental and Economic Assessment of the NOx Stringency Scenarios - Presented by Rapporteurs of MODTF and FESG

ACI World at work with Partners

ACI World formalises a new Plan of Collaboration with WHO
ACI World has agreed a new, -year, Plan of Collaboration with the World Health Organization (WHO) which formalizes its working relations with the UN body. This Plan of Collaboration supports the WHO Strategic Objective of strengthening public health security in travel and transport. Specifically, ACI will be working with the WHO to build the core capacities at airports that are required in the International Health Regulations (IHR) 2005. This will focus on developing best practice guidelines in three areas: vector control management (e.g. controlling rodent and insect populations in and around airports to prevent the spread of disease); pandemic preparedness; and contingency planning for other public health risks.

Action required of airports

As part of this work, the WHO has commissioned a survey to review the response to the Influenza A(HN) outbreak. Specifically, it focuses on the actions taken at airports, ports and border crossings during the period April- July 2009. The survey response period has been extended to 5 February, 200. Please check with the responsible person to see if the survey has been completed for your airport. If it has not then we urge you to complete the survey now. The survey is completed anonymously and the results will be reported in aggregate form, thus ensuring complete confidentiality. The survey can be completed and submitted online HERE.
[http://www.aci.aero/aci/aci/downloads/WHO_SURVEY_AIRPORTS.pdf]

Alternatively, it can be completed manually and emailed to

PAGsurveys@who.int

The Plan of Collaboration with WHO dovetails well with ACIs pandemic preparedness work with ICAO. The ACI World Annual General Assembly passed a resolution in Kuala Lumpur urging governments and the industry to enhance their preparedness and capacity to deal with out breaks of communicable disease. It also urged national authorities and the industry to actively support the ICAO Cooperative Arrangement for Preventing the Spread of Communicable Disease through Air Travel (CAPSCA) initiative, in their region. This initiative brings together experts from various organizations (in government, public health and the aviation sector) from the countries in the region, that are responsible for planning and implementing the response to outbreaks of communicable disease. Craig Bradbrook (Director, Security & Facilitation, ACI World) commented: The Resolution passed at the General Assembly shows how important airports and ACI view this work. As we have seen in the past seven years, with SARS, Avian influenza and then A(HN), public health emergencies have the potential to disrupt air travel and airport operations. Such out breaks come without prior warning and can escalate into a crisis very quickly. Governments and the industry need to ensure that we are adequately prepared for the next outbreak.

ACI World Standing Committees

Vacancies on ACI World Standing Committees
World Security Standing Committee World Facilitation & Services Standing Committee ACI World invites applications from airport representatives and World Business Partners who would be interested in serving as Members at Large on either the World Security Standing Committee or the World Facilitation & Services Standing Committee. These committees, which comprise 25 airport and business partner professionals from all regions of the world, play an invaluable role in supporting ACI and the World Governing Board. The role of a Standing Committee is to: monitor industry developments and trends, and their implications on airports; advise on strategic, policy and technical issues, and help formulate industry positions, particularly for ICAO Panels and working groups; help define industry best practice and standards (where appropriate); assist in the production of guidance material, training content and other publications; advise on the need, and assist in the development of industry benchmark surveys, analysis and reports; and advise on the staff training and developments needs of airports. World Security Standing Committee Covers all aspects of ICAO Annex 7 airport security and international aviation , security regulation. Current key areas of focus include protecting landside areas of airports, integrating security with airport passenger facilitation, passenger and baggage screening technologies, human factors, cargo security and training. World Facilitation & Services Standing Committee Covers all aspects of ICAO Annex 9, the facilitation processes for passengers, baggage, cargo and mail, border clearance processes, facilitating passengers with reduced mobility, airport service quality, performance measurement and benchmarking, terminal design issues, inter-modal access to airports, public health issues and emergency preparedness. The appointment as a Member at Large is for a period of three years. Normally, there are one or possibly two meetings per year. The Committee also carries out work in between meetings using the internet and if necessary, conference calls. English is the working language for the committees. These Committees provide excellent networking and professional development opportunities. How to apply If you would like to nominate yourself or one of your colleagues for either of these committees, or would like further information, please contact Craig Bradbrook (Director, Security and Facilitation) at cbradbrook@aci.aero or telephone +4 22 77 876.

Next Meeting of the World Security Standing Committee and World Facilitation & Services Standing Committee 29-0 April, 200 in Orlando, Florida, after the ACI-NA Spring Conference. A special programme, including participation in the conference and joint sessions of the two committees is planned, together with a joint session with the ACI World Airport IT Standing Committee.

ACI Standardized Information Services (ACI-SIS) Working Group

A new IT initiative to enhance data exchange among airports and aviation partners The ACI Standardized Information Services (ACI-SIS) Working Group had its 2nd Meeting in Frankfurt 2st January. This collaborative initiative, which was launched at the last meeting of the ACI World Airport IT Standing Committee (AITSC) in Lisbon, June 2009, had its kick-off meeting in Amsterdam Schiphol last November. The main goal of this project is to provide recommendations to standardize, implement and integrate efficiently a set of information exchange processes among airports and partners, by means of using Service Oriented Architecture (SOA) concepts. The group is working on the development of open, standardized web-services, compatible with existing standard formats - as Aviation Information Data Exchange (AIDX) and Passenger Information Data Exchange (PADEX). At this stage, the group is focused on two main priorities : Common Bag-Drop services and Passenger Status services. Current participants include Schiphol Group, Fraport, Munich Airport, Indra, SITA and Siemens. Other airports and partners have shown great interest in this important initiative. If you are interested in participating, or just want to receive more information on ACI World Airport IT initiatives, please contact: agarcia@aci.aero or visit www.aci.aero/airportit

Statistics
PaxFlash and FreightFlashTraffic - December 2009
Strong traffic growth in December 2009 Global passenger traffic up by 5%; freight up 23%
In December 2009, the ACI PaxFlash and FreightFlash traffic reports show a surge in traffic worldwide. Global airport passenger traffic rose by 5. percent relative to December 2008 (Table ). Both international passenger traffic (up by 5.6 %) and domestic traffic (up by 5.2 %) were boosted by strong performance across Asia Pacific (+5.7 % international; +4% domestic). All regions saw increases, except for North America which remained flat ( see Table 2 in the complete release). TABLE : SUMMARY WORLDWIDE TRAFFIC RESULTS, DECEMBER 2009 (% CHANGE)
Dec 2009 over Dec 2008 YTD JanDec 2009 over YTD 2008 Rolling 2 months, through Dec 2009

PaxFlash
International passenger Domestic passenger Total passenger 5.6 5.2 5.3 27 .9 5. 23.3 - 4.0 - .2 - 2.6 - 0. - 2.8 - 8.0 - 4.0 - .2 - 2.6 - 0. - 2.8 - 8.0

FreightFlash
International freight Domestic freight Total freight

There are clear signs of renewed passenger traffic demand at many airports worldwide in this months results. International traffic grew faster than domestic traffic at most airports in China. Traffic in India, both domestic and international, surged in December (Delhi +2%, Bangalore, +7%, and Mumbai +29%, with Mumbai domestic traffic increasing by 9%). Similarly, traffic growth is on the mend in Russia driven by domestic traffic growth at the Moscow airports ranging from 2 to 40 percent. ACI World Director of Economics Andreas Schimm comments, Looking at full year 2009, global traffic results were much better than expected early in the year, finishing at just 2.6 percent below 2008. Fears that third quarter traffic would decline substantially did not materialize, and the stabilization seen provided a platform for remarkable fourth quarter growth. Even taking into account falling global traffic demand in late 2008 and the impact on Asia Pacific results in 2008 of the closure of the Bangkok airport due to a political siege, which slightly inflate the percentage growth comparison, passenger and freight results are very promising. Overall, global figures were boosted by strong domestic traffic in China, India and Brazil where volumes surged in the second half of 2009. For the full year, traffic results highlight a split between the two largest aviation markets (North America and Europe) each of which lost more than 5 percent traffic in 2009, and the continued

expansion of Asia Pacific, Latin America-Caribbean and Middle East markets. Top performance results in the international category were seen at Dubai (+9.6%), Kuala Lumpur (+8.8%) and Istanbul (+7 .%), the only airports with more than 0 million passengers per annum to register growth in 2009. Airports in Africa suffered a moderate .5 percent setback for the year, mainly caused by declines in domestic traffic whereas international shrank only marginally. Freight results show that traffic in November and December was remarkably strong, balancing the severe losses sustained in the first quarter 2009 and narrowing the gap with performance in 2008. Table  (in the full report) indicates the positive performance figures for almost all regions (except Latin America- Caribbean domestic traffic), with international freight out pacing domestic in December and surging ahead by 28 percent. This strong result illustrates the mounting confidence in the global economic recovery and significant pent-up demand. Nonetheless, it is too early to consider this performance as a future indicator of a sustainable economic recovery as this rebound is of a more technical than fundamental nature. For the full year, freight traffic remains below 2008 performance ( -8% worldwide; - 2.8% domestic; -0.% international). Schimm added, ACI World and ACI Europe look forward to an excellent turn-out at their 2nd annual ACI Airport Economics and Finance Conference in London, 224 February 200. The situation is evolving rapidly now, and airport executives will have the opportunity to look at the ramifications of this market evolution, what it means not only in financial terms but also in terms of airport investments and future capacity. Read the full press release with additional tables and charts

To subscribe to the FULL Monthly reports click on the links below:

Monthly International Passenger and Freight Report

Monthly Worldwide Airport Traffic Statistics

www.aci.aero/datacentre

Statistics Publications
ACI compiles a wide range of airport traffic statistics: summary monthly PaxFlash and FreightFlash reports monthly Worldwide Airport Traffic Report (WATR) monthly International Passenger and Freight Report (IPFR) Quarterly Traffic Bulletin comprehensive Annual World Airport Traffic Report (AWATR) The full reports are a paid-for service produced by ACI and give comprehensive commentary, charts, and full data from all participating airports.

NOW BLE AILA AV

Buy your copy of the 4th edition of the

ACI Airport Economics Survey

that was released in late December 2009. The Survey has data and analysis regarding airport operations for 2008, based on ACI member input through the survey conducted in 2009 (quarters 2 and ). This survey drew a strong response from 709 airports that together handled .4 billion passengers, or about 70 percent of worldwide traffic in 2008, providing unique insights into economics and finances of airports around the world.

Click here to Read the Press Release about the ACI Airports

Economics Survey 2009

Policy and Recommended Practices Handbook 2009 outlines

ACI official Policy and Recommended Practices, formulated by ACI Committees and ratified by the World Governing Board and the General Assembly. In this 2009 edition, the Airport Economics chapter has been completely revised.

The ACI

BulletinQUARTERLY TRAFFIC
Q3 2009

The Q-2009 issue of the

Quarterly gures (all gures presented are year-on-year comparisons)

Quarter 3 2009 showed a marked improvement of passenger trafc and freight volumes compared previous quarters. While passenger trafc was almost at at 0.3% (Figure 1), freight volumes shrank by 6.3%. Relative to the year-to-date performances these numbers clearly indicate the beginning of a recovery in the air transport sector and conrm signs of a recovery in the global economy as a whole. Also, passengers return faster to the market than capacity, as aircraft movements comparatively showed only a minor improvement in the third quarter. Quarter 3 gures are crucial as they represent the travel and holiday season, traditionally the busiest months of the year in terms of passenger volumes.

ACI Quarterly Traffic Bulletin is now available.

Visit ACI Publications to order this and other ACI publications. www.aci.aero/publications

Figure 1: Q3 2009 percentage growth year-on-year and year-to-date

Passengers 0% -0.3% -2% -4% -4.6% -6% -6.3% -8% -10% -12% -14% -16% -6.6% -4.1% Freight Movements

-13.8%

year-on-year year-to-date

ACI Quarterly Trafc Bulletin

Q3 2009

World Business Partners Programme

On  January 200 ACI regionalized the World Business Partner Programme to increase the value and benefits of the programme to its members. The regional WBP offices will be able to provide support that is familiar with regional issues and activities, as well as continuing to provide cross-regional and global activities and enabling participation in ACI Committees. In the next few weeks, WBP members will be asked to confirm the region where the majority of their airport related revenues are generated when they receive their 200 invoices, in order to confirm Primary Regions and to identify potential Affiliate Region Membership interest. Regional membership rates and benefits for both Primary Region Members as well as Affiliate Region Members will also be sent out. Visit your regional WBP website for more information by clicking on the tabs below:

Contact your regional WBP representative for more information: ACI Africa, Ali Tounsi: atounsi@aci-africa.aero ACI Asia Pacific, SL Wong: sl@aci-asiapac.aero ACI Europe, Yulia Plyusnina: Yulia.plyusnina@aci-europe.org ACI Latin America and Caribbean, Eduardo Flores: efloresdc@aci-lac.aero ACI North America, Amy Peters: APeters@aci-na.org

AVIATION DIALOGUE
By ACI World Business Partners The WBP Board are calling for submissions of papers for the second issue of Aviation Dialogue on Improving customer service and processes at the airport. The topic covering all ACI WBP activities is an additional opportunity for you to share your companys experience, knowledge and expertise in the aviation industry. The Board therefore encourages each of you to submit its non-commercial white papers to hbaggott@aci.aero by 2nd March 200.

0

www.wbp.aero

Airport Service Quality Programme

The Airport Service Quality Programme is very pleased to welcome Cincinnati/ Northern Kentucky International Airport and Istanbul Atatrk Airport to the ASQ Survey which now numbers 40 airports.

For more information on the ASQ Programme, visit www.airportservicequality. aero or contact Craig Bradbrook at cbradbrook@aci.aero

The World Leader in Airport Service Benchmarking

ASQ Awards for 2009

Look out for the announcement of the Airport Service Quality (ASQ) Awards in midFebruary. These awards are given in recognition of the top performing airports that have achieved outstanding results in the ASQ Survey Programme. The ASQ Survey is the ACI benchmarking tool for Airport Service Quality. ASQ Awards are determined solely on the basis of passenger views expressed through on-site surveys which are conducted on a regular basis throughout the year. ASQ awards therefore recognize consistent best practice implementation by airports that are genuinely committed to service excellence.

www.airportservicequality.aero



Events for 2010 2010

February 2 - 24
London, UK ACI World ACI Europe 2nd Airport Economics and Finance Conference and Exhibition Airport Cities 2010 World Conference & Exhibition ACI Asia-Pacific 5th Assembly, Regional Conference & Exhibition ACI Europe 20th Annual Assembly, Congress and Exhibition Beijing, China

April 2 - 2 May  - 4

Sanya, Hainan, China

June 6 - 8

Milan, Italy

Note: hange Date c r of e for Pow India

September  - 8 ACI Africa 20th Assembly, Regional Conference & Exhibition 5th Aviation and Environment Summit 5 - 6
22 - 24 26 - 29 Power of India: New Horizons for commercial airport revenues ACI North America 19th Annual Conference and Exhibition ACI World ACI Latin America-Caribbean 20th World Annual General Assembly & Annual Conference and Exhibition 2nd ACI Environment Seminar

Abuja, Nigeria

Geneva, Switzerland New Delhi, India Pittsburgh, USA

November -

Bermuda

24 - 25

Quito, Ecuador

www.aci.aero/events

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iss ont m D I this AC event!

Airport Economics and Finance Conference in London, UK

23 - 24 February 2010
Dont miss THE 200 Airport Economics and Finance conference in London. This is the perfect opportunity for airport CEOs, CFOs and finance managers as well as investors, airport proprietors, regulators and academics to come together to discuss the implications, share expertise, exchange ideas and solutions, and formulate strategic responses to the fundamental challenges facing the industry today. The forum provides a one stop, global platform to facilitate discussion of the key issues that will shape the financial performance and help ensure the long-term financial health of your airport business. DAY ONE - FEBRUARY 23, 2010 Session  - State Of The Industry Session 2 - Assessing Airport Financing Session  - Airport Performance Management And Session 4 - Consultation With Users Are We On The Same Page? DAY TWO - FEBRUARY 24, 2010 Session 5 - Governance & Economic Oversight Session 6 - The CFO Perspective: Steering The Ship After The Storm High Yield Airport Investment Opportunity: ACI-ICAO Airport Management Professional Accreditation Programme (AMPAP) Session 7 - Afternoon Workshop: Airport Pricing

Networking Opportunities
Monday Evening February 22, 2010 Drinks Reception Lancaster London All participants are invited to attend the Drinks Reception in the exhibition area of the Lancaster London. The exhibition will be officially opened for this occasion and delegates will be able to browse the stands and take this opportunity to meet fellow delegates, sponsors and speakers in a relaxed atmosphere.

www.aci.aero/ecofin

Download the Conference Brochure

The 2nd Annual ACI Airport Economics and Finance

Tuesday Evening February 23, 2010 Gala Evening Lancaster London All participants are invited to attend the buffet-style Gala Evening sponsored by GIP which will , take place at the Lancaster London.
The premier industry conference & Exhibition on economic sustainability

February 23 - 24, 2010 Lancaster London, UK

Platinum sponsor
Jointly Hosted by

Gold sponsor

ACI World & ACI Europe

Organised by

Media partners

Insight Media Ltd

www.aci.aero/econfin


Visit your ACI Region Office isit

ACI Europe ACI North America ACI Africa ACI Latin America /Caribbean ACI Asia/Pacific

Regional Events

Click below to link through to the ACI Regions for their full listing of events
The 3rd annual conference & exhibition

ACI Africa ACI Asia Pacific ACI Europe ACI Latin America and Caribbean ACI North America
www.aci-asiapac.aero www.aci-asiapac.aero

REGIONAL AIRPORTS:

Engines for economic recovery Dubrovnik, Croatia March 15-17, 2010

Host

Host airport

Platinum sponsors

Organiser

Supported by

Hotel

Media partners

Dubrovnik

www.aci-europe-smag.com
IN SH ON GLI VE LI ATI EN SL & AN E TR INES CH

WORLD CONFERENCE & EXHIBITION

Beijing, China

5th ACI Asia-Pacific Annual Conference, Assembly and Exhibition

April 21-23, 2010 China World Hotel, Beijing

Beijing welcomes you!

Hosted by Platinum sponsors

Endorsed by Gold sponsors O cial carrier

Navigating Airport Business through Challenges and Opportunities

11-14 May 2010 Sanya, Hainan, China Hilton Sanya Resort & Spa (conference venue) HNA Resort

Organiser

Silver sponsors

Media partners

ASIA PACIFIC
AIRPORTS

Host

Organizer

www.airportconference.com

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ACI Global Training

ACI Global Training Courses - March 2010
Date 0-05 March 200 Course Airport Human Resources Management * Programme Other Subjects 02-04 March 200 Airport Non-Aeronautical Revenues 0-05 March 200 Seguridad Aeroportuaria - Anexo 4 07- March 200 08-2 March 200 08-0 March 200 09- March 200 4-8 March 200 4-8 March 200 GSN Module 2 - Airside Safety and Operations GSN Module  - Safety Management Systems Airport Route Development and Marketing Managing Service Quality at Airports Apron Management ACI / ICAO Airport User Charges * Economics Facilitation Safety Economics GSN Economics Safety GSN South Africa Panama United Arab Emirates Trinidad & Tobago Malaysia United Arab Emirates United Arab Emirates United Arab Emirates Abu Dhabi English EUR 2000 Abu Dhabi English EUR 000 Kuala Lumpur Abu Dhabi English English EUR 650 EUR 650 Port of Spain English EUR 000 Johannesburg Panama City Abu Dhabi English Spanish English EUR 650 USD 650 EUR 000 Country Switzerland Location Montreux Language English Price EUR 000

* qualifies as AMPAP elective Find out more information about each of the courses on offer - click on the links below

Course catalogue

Course schedule

Register for a course

Airport Executive Leadership Programme (AELP) fosters the development Cream of the Crop: Airport Executive Leadership Programme educates industries finest
of strategic management skills, preparing individually selected candidates to handle senior-level executive responsibilities and creating a network of future airport industry leaders. Each two-month course employs a combination of face-to-face and web-based sessions using state-of-the-art communications technology along with lectures, case studies and group exercises with role play, including a simulation of meeting of airport chief executives faced with a challenging agenda of issues. The next AELP session will begin on 26 April with the classroom session in Montreal on 5 - 2 May. The registration deadline is  April. For more information contact Nathalie Zulauf at nzulauf@aci.aero in Geneva or Paul Behnke at pbehnke@aci.aero in the United States.

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Online Learning Centre

ACI Certificate in Airport Environmental Management Seattle Tacoma International Airport is proud to partner with Airports Council International to assist in the development of this new online program to share best practices and further the discipline of sustainable airport operations and development around the globe. Airports all over the world have expertise to share with each other, and this project is a great example of ACIs leadership advancing the professionalism of airport environmental managers . Elizabeth Leavitt Chair, ACI World Environment Standing Committee Seattle-Tacoma International Airport Description This certificate programme provides airport staff with an understanding of the basic principles of sustainable development and environmental management. It covers the key environmental impacts associated with airport operations and growth, the benefits gained from effective environmental management and the essential elements of implementing an Environmental Management System at your airport. The ACI Certificate in Airport Environmental Management is made up of the following seven modules: Module  - Introduction to Airport Environmental Management and Sustainability Module 2 - Airport Noise Management and Community Relations Module  - Local Air Quality (LAQ) Module 4 - Climate Change and Greenhouse Gas Emissions Module 5 - Airport Resource Management Module 6 - Airport Waste Management Module 7 - Implementing an Environmental Management System Duration Approximately one and a half hours per module Cost Certificate Programme (7 modules) Individual Modules

US$695.00 US$20.00 eddie.ragauskas@olc.aero

For more information contact the OLC manager or visit our website at www.olc.aero

in partnership with

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AMPAP kicks off 2010 with great success in South America

The Global ACI-ICAO Airport Management Professional Accreditation Programme (AMPAP) confirmed and consolidated its partnership with Quiport Corporation as participants from five different countries assembled in Quito, Ecuador for the firstever AMPAP Air Transport System course delivery in South America. The senior-level participation in the course acted as a catalyst for stimulating classroom discussions and debates about the most salient issues faced by todays airport industry. Outside the classroom, participants had the rare opportunity to visit a Greenfield airport, the site of the New Quito International Airport, which is already at 50% completion.

AMPAP ATS course in Quito, Ecuador

Mr. Philippe Baril, President and General Director of Quiport Corporation, said we are very proud and honoured to be associated with AMPAP in Quito for this ground-breaking delivery of the ATS course in South America. This programme is indispensable for the development of our managers talent and for the optimal positioning of South-American organizations.

Upcoming Opportunities to join in 2010

AMPAP
April 12 to 16

Toulouse, France
Hosted by Toulouse Business School

Next Opportunities to Join AMPAP scheduled for Toulouse and Mombasa in April
From 12 - 16 April, the Toulouse Business School (France) will host the next AMPAP entry course, Air Transport System. The Aerospace MBA at the Toulouse Business School and AMPAP share a common enterprising vision of executive training. Both believe that investing in staff expertise through training is a key strategy for success. For this reason, the Toulouse Business School has proudly become the first institution of higher learning to provide academic credit for AMPAP at the graduate level.
CLICK HERE TO REGISTER FOR THE AIR TRANSPORT SYSTEM COURSE IN TOULOUSE

Mombasa, Kenya
Hosted by Kenya Airports Authority

April 19 to 23

The Air Transport System course will also take place in Mombasa (Kenya) from 19 - 23 April in collaboration with the Kenya Airports Authority. This will mark the 20th worldwide delivery of this course since the pilot delivery in 2007 as well as AMPAPs opportunity for strong , international participation in Africa.
Premier Sponsor

CLICK HERE TO REGISTER FOR THE AIR TRANSPORT SYSTEM COURSE IN MOMBASA

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Airport Route Development and Marketing Following the request of many ACI member airports, ACI Training has developed an Airport Route Development and Marketing training course. Improving the function of an airport as a global connection point for the local economy, and developing its route network are key for the commercial success for an airport. Incoming and outgoing air services and passenger streams will stimulate the revenues from the aviation business and also increase the non-aeronautical revenue streams of the airport. This course aims to explain how an airport can successfully attract airlines to open new routes to fly to your airport. Two very successful Route Development Managers from ACI member airports will share their experiences and lead group discussions how to best prepare for a successful presentation to the airlines. Next courses: Kuala Lumpur, Malaysia 08-0 March Bologna, Italy 2-4 April For more information contact Nathalie Zulauf at nzulauf@aci.aero

www.aci.aero/training

Magazines

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Publications
ACI produces a range of information handbooks for its members and for the wider aviation industry which are compiled and revised regularly by the subject matter ACI Standing Committees comprising specialists from within the industry. Visit our website to place your order at www.aci.aero or for more information contact publications@aci.aero.

www.aci.aero/publications
Updates
ACI World Airports Directory 2009 update
ACI World would like to appoligise for the printing error that crept in during the publication process of the ACI World Airports Directory 2009 - Please note that the correct name for the Global Exchange Group is Global Exchange Group not Global Exchange Group. Spain.

Membership contacts

In an effort to reach all our members and keep you informed of what ACI World is doing for you, please let us know if your email address will/has changed. Contact Howie Baggott in our membership department: hbaggott@aci.aero If you are reading this on our website and you would like to receive World Report by email please contact Jenny Waddell: jwaddell@aci.aero.
Published by ACI World, Geneva Editor: Jenny Waddell, jwaddell@aci.aero, +4 22 77 8589

www.aci.aero

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