January 23

Recruitment

2012 and Selection

(Pvt.) Ltd

Department: Class:

Business Administration MBA 3rd Semester

Instructor:

Sir. Yasir Aftab Farooqi

Submitted by: Muhammad Ali Adnan Shabbir M. Ali Tahir Shehzad (10031920-195) (10031920-210) (10031920-067) (10031920-214)

General Fan Company (Pvt.) Ltd

Introduction

General Fan Company (Pvt.) Ltd was formed in 1954 as a small manufacturing unit for electric fans. The company grew faster due to quality of its products. But in 1970 company landed itself into trouble due to its differences in its partners. Present management took over the company in 1978 and engineer Muhammad Illyas became Chief Executive of company. Under his management company become major brand for fans in Pakistan. To produce excellent quality products G.F.C uses the most modern/high tech machinery like Capstan & Turret Lathes, Progressing Stamping presses, Die Casting Machines, Injection Molding Machines, Automatic Armature Winding Machines, CNC Wire Cut Machines, Spark Erosion Machines and Ovens Containing Conveyers for drying Stove Paint. With all this latest machinery G.F.C. decided to increase its' product line by manufacturing premium quality Washing machines & Desert Coolers. That's why G.F.C. enjoys the confidence of millions of highly satisfied customers not Only in Pakistan but also in Saudi Arabia, Qatar, Yemen, UAE, Sudan, Ghana, West Indies, Djibouti, Bangladesh, Nigeria, Kenya, Cameroon, Afghanistan, and all other Gulf Countries. G.F.C. installed copper wire manufacturing unit in 1988. G.F.C. is also manufacturing its own capacitors. G.F.C. was the pioneers in export of fans from Pakistan. G.F.C. has got four Export Trophy Awards for Fans and other Electrical Products like enameled Copper Wire. Through our Web Site, We'll try to make it easy for you to learn about Our Company, Our Technology, Customer Care and Our Products.

Vision

We believe that we have a unique product which has been developed by GFC and no other country manufactures a pedestal fan like ours. This product is most useful in the hot tropical humid climates. We want to mark this product throughout the world and we foresee this product to dominate the entire International market. We want to set up an excellent after-salesservice and spare parts supply service to each and every country. We also want to set up home service centers throughout the world. We believe that within 10 years we can achieve an export target of US Dollars 40 Million.

Mission

The mission of GFC FAN is to produce such quality products which provide entire satisfaction to all our customers the world over.

Organization Structure

Chief executive

Organization Strategy of GFC Fans

By: CEO GFC FANS The management and the workers of GFC FANS have a vision to supply in near future all types of electric fans to all the countries of the world where fans are being used. We see ourselves as one of the largest and most renowned fan manufacturing company in the world providing all types of fans to all the countries according to their required specifications and needs. Our strategy is to enlarge our market from the present day Middle-East to whole of Africa, Europe, and America including South America, Central America and Caribbean. We believe that we have a unique product which has been developed by GFC and other county manufacturers a pedestal fan like ours. This product is most useful in the hot tropical humid climates. We want to mark this product throughout the world and we foresee this product to dominate the entire international market. We want to set up an excellent after-sales-service and spare parts supply service to each country. We also want to set up home service centers throughout the world. We believe that within 10 years we can achieve an export target of USD 40 millions. The nutshell of the strategy is just to expand the setup. They just want to cover the entire world by their product but how? That is not clear. And in general we found these points through our source at GFC; y y y Finding new market in the world. Sub offices in big cities of Pakistan and whole world. Installation of copper manufacturing machinery at GFC for low cost copper wire production. y y y Satisfying the customer needs and demands. Giving more margin of profit to distributors for increase in sales. Eye on the competitors movement and achievements to overtake and judge the competitive forces in market. y y y Focus on improving and introducing new technology in fan industry. Introducing the motor bikes in near future. New technology for motor bikes.

y y

Providing superior quality products to customers. The import of fans dies for new designs.

Human Resource Planning

While planning to best utilize its human resources GFC uses lag HR planning technique. They hire according to the need of their organizations overall strategy. Their main motive for hiring new employees is usually to increase their production level, when they want to produce more fans they will hire more employees and sometimes they bring new machines to increase their productivity and decrease the number of employees. In GFC the recruitment and selection is made mostly internally through employee referrals and sometimes if needed advertisement is made on the newspapers for the filling of vacancies. The recruitment and selection process of GFC includes the following steps: y y y y y y y CV with professional reference Evaluation of application and CV Call for Interview
Temporary Job Completion of Trial Period Evaluation Permanent or Contract Base Job

Recruitment
There are two methods through which GFC recruit and select new employees these two methods or source of recruitment for GFC are; y y Employee Referrals Unsolicited Applications

Employee Referrals
The major source for recruitment in General Fan Company is employee referrals. When company need to hire new employees HR Department ask existing employees for referrals for

skilled people who they know and need some job. But their tests and interviews are also conducted. GFC try to avoid giving advertisement for jobs but when they need to hire for some high rank vacancy then they will give advertisements in Newspapers and on their web page. But they prefer employee referrals for recruitment and selection.

Unsolicited Applicants / Walk-ins

Company generally receive unsolicited applications from job seekers at various points of time, Such applications are generally kept in a data bank and whenever a suitable vacancy arises, the company would intimate the candidates to apply through a formal channel. One important problem with this method is that job seekers generally apply to number of organizations and when they are actually required by the organizations, either they are already employed in other organizations or are not simply interested in the position. In the season GFC also used temporary workers like increase over time of existing employees, seasonal recruitment of employees etc.

Recruitment and Selection Process

As GFC is a small organization and dont use full scale recruitment process for their 600 employees. There is a defined process for hiring new employee for any post inside organization. This process include following steps;

Need Recognition
As account managers are not hired everyday and GFC dont preferably advertise for the post in newspapers or any other media, they only hire a new account manager when existing managers contract is over or his work is no more satisfactory. As we are doing it for educational purpose we will suppose there is a need for a new Finance Manager in GFC.

Job Advertising
GFC use internal hiring through employ referrals and ask their existing employees and managers if they know any person who is suitable for the post in company. And ask these willing applicants identified by exiting employees to submit their CVs with an application. As we are going to conduct advertising for account manager in our university campus we will develop a flyer type ad to distribute and then receive the applications form finance department for Financial Manager.

Evaluation of CVs and Applications

After receiving application from students we will check the CVs and application according to the process that is followed by GFC while recruiting for Finance Manager. At GFC they check the available CVs according to needs of organization. And select the best available CVs and call the applicants for an interview. We will select best suitable applicants applying from students and interview them for the job.

Interview Call
After choosing best available CVs from all referred applicants, GFC will then call those successful applicants to come for an interview. GFC interview these employees and check them for best possible person from all interviewees and offer them temporary job. We will also conduct an interview of all selected applicants and then select the best person that suit best for the job of an account manager.

Temporary Job
After interview GFC offer two month trial period or temporary job to the successful interviewee. In this temporary job period they will train the employee on trial according to their need for an account manager. And check him if he can deliver for longer good of the organization. If employee is good enough then they will complete his two month training period.

Completion of Trial Period

Every trainee will have to complete trail period job before receiving contract or full permanent job offer. Every trainee will have to fulfill organizational requirement. In trial period GFC dont pay employ full salary.

Evaluation
After completion of trail period job GFC evaluate the performance of trainee. If he satisfies their organizational need then they will offer him a contract or permanent job on full pay.

Permanent or Contract Base Job

After evaluation of a trainee GFC usually offers two year contract and then if employee work good enough to impress the management they will offer him permanent job or extend his contract on full monthly pay.

Job Description
Post Title: Company: Posts: Pay: Reporting to: Responsibility: Manager Accounts General Fan Company Pvt. Ltd 1 50000-70000 Director Finance Maintenance of financial Records and Accounts

Responsibilities
y y y y y y

y y y y y y

Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue. Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met. Ensures that client issues are dealt with in an efficient manner, informing the Account Director or Managing Director of any problems that may arise. Owns the contract and contract renewals for new work for an existing client. Approves Change Orders and invoices, and is responsible for payment collections. Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project. Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable. Aware and in pursuit of opportunities for account growth and new business, involving the Account Director, Sales or other support. Communicates the client's goals and represent the client's interests to the team. Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations. Understanding of company capabilities and service, and effectively communicates all offerings to the client. Reports to the Account Director, providing regular input on all account activity, including status and call reports on a weekly basis.

Requirements
y y y y y y y y y y y y y y y y y

Proven Account Management skills required in order to create, maintain and enhance customer relationships. Minimum 3 years of Account/project management experience Extremely detail oriented. Technical competence (understand software, hardware, networks, etc). Motivated, goal oriented, persistent and a skilled negotiator. High level of initiative and work well in a team environment. The ability to lead and motivate a team. Excellent written and oral communication skills. Handles stressful situations and deadline pressures well. Plans and carries out responsibilities with minimal direction. Strong presentation and negotiation skills. Confidence, tact and a persuasive manner. Good organizational and time management skills. A willingness to work long hours, often under pressure. A professional manner. Good business sense and the ability to work to budgets. Undergraduate degree.