3860 Users Manual

Model 3860/80 Users Manual GEK-01061A
FCC Compliance Statement

This equipment generates and uses radio frequency energy and if not installed and used properly, i.e. in strict accordance with the instructions, may cause interference to radio or television reception. It has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a residential installation. Instructions to User If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the receiving antenna. Relocate the equipment with respect to the receiver. Move the equipment away from the receiver. Plug the equipment into a different outlet so that equipment and receiver are on different branch circuits. Ensure that cover mounting screws, attachment connector screws, and ground wires are tightly secured. Ensure that the data cable shield is properly grounded at the printer and data source connectors. If necessary, consult your dealer service representative for additional suggestions.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. It is the responsibility of the user to correct such interferences. The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. The above booklet is available from the US. Government Printing Office, Washington, DC 20402, Stock No. 004-000-00345-4.
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3860/80 Users Manual
SICHERHEITS ANLEITUNG
Modelle GENICOM 3860/80 DA
Das Gert entspricht der Schutzklasse I und mu immer an eine 3-adrige, geerdete Steckdose angeschlossen werden. Der Netzan-schlu befindet sich an der Druckerrckwand. Stellen Sie sicher, da die Netzspannung mit den Angaben auf dem Typenschild bereinstimmt. Einschalten des Druckers : - Alle Abdeckungen mssen geschlossen sein - Kaine Gegenstnde auf dem Drucker ablegen oder gegen das Gert lehnen - Schalten Sie am Netzschalter den Drucker ein (1). Die Power-Anzeige leuchtet auf und zeigt damit an, da der Drucker eingeschaltet ist. Abschalten: - Um den Drucker abzuschalten, Schalten Sie am Netzschalter den Drucker aus (0).
ACHTUNG
Arbeiten und Reparaturen am geffneten Gert drfen nur vom autorisierten GENICOM Kundendienst vorgenommen werden. Bescheinigung des Herstellers/Importeurs Heirmit wird bescheinigt, da der / die 3860/80 DA (Gert, Typ. Bezeichnung) In bereinstimmung mit Bestimmungen der vfg 1046/1984 (Amtsblattverfgung) funkentstrt ist/ sind. Der Deutschen Bundespost wurde das Inverkehrbringen dieses Gertes angezeigt und die Berechtigung zur berprfung der Serie auf Einhaltung der Bestimmungen eingerumt. GENICOM GmbH, Auf der Krautweide 32 65812 Bad Sodenl Taunus Tel. 0049619665990 Fax 00496196659990 Name des Herstellers / Importeurs
Compliance
iii
Statement of Compliance
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le presnt apparail numrique n met pas de bruits radioletriques dpassant les limits applicables aux apparails numriques de la classe B prescrites dans le Rglement aur le brouillage radiolectrique edicte par le ministre des Communications du Canada.
External Devices
Connecting any external device to this printer may affect its electrostatic discharge (ESD) performance, or its radio frequency interference (RFI) performance, or both.
Trademark Acknowledgments
All trademarks and registered trademarks are property of their respective holders.
CENTRONICS of GENICOM LLC. DEC of COMPAQ Corporation Epson of Epson America, Incorporated GENICOM of GENICOM LLC
IBM and Proprinter of International Business Machines Corporation
Patent Information
The design of this equipment is protected by one or more of the following US. patents and their international equivalents: 4,761, 087; 4,743, 133; 5,066, 153; 4,630, 948; 4,468, 140; 4,213, 714; 4,213, 716; 4,368, 993; 4,627, 344; D-294, 038; 4,988, 224; 4,806, 036; 4,479, 598; 4,706561; 4,162, 131; 4,333, 398; 4,568, 209; D-272, 741; D-295, 186; 5,037, 222, 4,482, 148; 5,051, 010; 4,487, 515; 5,074, 837; 4,210, 404; 4,322, 172; 4,632,582; D-282, 173; D-315, 169. Other patents may be pending.
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Code Compliance
Codes and standards the printer conforms to are listed below : UL Standard 1950, 3rd Edition C-UL C22.2 No. 220 GS Sign (Safety), international model only) FCC Rules, Part 15, Subpart B ANSI X3.4-1977 (code set) ANSI X3.41-1974 (code extension) ANSI X3.64-1979 (additional codes) EIA 232C / CCITT V.24 (personality board dependent) IEC 950 (EN60950 / 9.88) ISO DP 7779-3 / 9 / 82 and ANSI 12.10-1985 (acoustics) EN 50082-1 European Immunity EN 55022 CISPR-B Radio Frequency Interference International units comply with CE Marking directives
Interface Connectors
CAUTION Interface connectors may exceed class 2 or LPS limits. Appropriate interconnecting cabling in accordance with the NEC shall be used during installation.
Compliance
Table of contents
Page
CHAPTER 1 INTRODUCTION ........................................................................................................... 1-2 CHAPTER 2 SET IT UP AND GET IT RUNNING ............................................................................... 2-1
CHOOSE A PLACE FOR THE PRINTER THAT IS : ........................................................................................................2-1 POWER CORDS .....................................................................................................................................................2-2 PLUG IT IN AND TURN IT ON ...................................................................................................................................2-3 INSTALL THE RIBBON .............................................................................................................................................2-4 REMOVING THE RIBBON .........................................................................................................................................2-9 INSTALL THE FRONT TRACTORS ...........................................................................................................................2-10 SWITCH BETWEEN FRONT FEED AND BOTTOM FEED .............................................................................................2-13 PUT PAPER IN THE TRACTORS .............................................................................................................................2-14 ADJUSTING GAP .............................................................................................................................................2-18 PRINT A TEST PATTERN .......................................................................................................................................2-19 A NOTE ABOUT PRINT HEAD GAP ADJUSTMENT ...................................................................................................2-21 ADJUST TOP-OF-FORM ........................................................................................................................................2-21 ATTACH TO A DATA SOURCE ................................................................................................................................2-22 QUICK STATUS....................................................................................................................................................2-23 LINE REGISTRATION ON THE FIRST FORM ..............................................................................................................2-23
CHAPTER 3 CONTROL PANEL ........................................................................................................ 3-1

CONTROL PANEL KEYS..........................................................................................................................................3-1 LCD MENU ...........................................................................................................................................................3-3 LCD MESSAGE FORMAT .......................................................................................................................................3-5 MENU MAP.........................................................................................................................................................3-6 SELECT THE EMULATION........................................................................................................................................3-7 STATUS SHEET .....................................................................................................................................................3-9 LCD MESSAGE DISPLAY .....................................................................................................................................3-10
CHAPTER 4 PRINTED MENU............................................................................................................ 4-1

THE > ARROW ......................................................................................................................................................4-1 ENTERING MENU VALUES ......................................................................................................................................4-2 ACCESS THE PRINTED MENU .................................................................................................................................4-2 MARGINS FOR MENU LISTINGS ...............................................................................................................................4-2 FORMER AND FIRST ..........................................................................................................................................4-3 PRINTED MENU MAP .............................................................................................................................................4-3 EXIT THE PRINTED MENU.....................................................................................................................................4-19
CHAPTER 5 CONTROL PANEL LOCKOUTS ................................................................................... 5-1

LOCK THE PRINTER ONLINE ...................................................................................................................................5-1 LOCK THE PRINTED MENU .....................................................................................................................................5-3 LOCK VARIOUS KEYS ............................................................................................................................................5-3
CHAPTER 6 FORMATS ..................................................................................................................... 6-1

W HAT IS A FORMAT ? ...........................................................................................................................................6-1 W HY USE FORMATS?............................................................................................................................................6-1 THE ACTIVE FORMAT.............................................................................................................................................6-2 STORED FORMATS ................................................................................................................................................6-2 PRINT ALL FORMAT INFORMATION..........................................................................................................................6-2 FORMATS AUTO-EXECUTE ON PAPER PATH CHANGE ..............................................................................................6-2 SAVE A FORMAT FROM THE CONTROL PANEL .........................................................................................................6-3
vi 3860/80 Users Manual
SAVE A FORMAT FROM THE HOST ..........................................................................................................................6-3 SELECT A FORMAT FROM THE CONTROL PANEL ......................................................................................................6-3 SELECT A FORMAT FROM THE HOST .......................................................................................................................6-3 SELECT THE ASSIGNED FORMAT FROM THE HOST...................................................................................................6-3 POWER UP TO THE CURRENTLY ASSIGNED FORMAT ...............................................................................................6-3 RENAME A FORMAT ...............................................................................................................................................6-4 LINKING EMULATIONS TO FORMATS ........................................................................................................................6-4
CHAPTER 7 LCD HEAD GAP MENU ................................................................................................ 7-1

AUTO HEAD GAP ADJUST ......................................................................................................................................7-1 SEMIAUTOMATIC HEAD GAP ADJUST ......................................................................................................................7-3
CHAPTER 8 LINE UP THE JOB ON THE PAGE ............................................................................... 8-1

VERTICAL PAPER MOVEMENT ................................................................................................................................8-1 PRINT REFERENCES ..............................................................................................................................................8-1 SET A TOP PRINT REFERENCE ...............................................................................................................................8-2 SET THE TEAR OFF DISTANCE ...............................................................................................................................8-2 SET A LEFT PRINT REFERENCE ..............................................................................................................................8-2 LOCAL MARGINS ...................................................................................................................................................8-3 TOP PRINT REFERENCE OR TOP MARGIN ...............................................................................................................8-3 NEGATIVE TOP OF FORM ADJUST...........................................................................................................................8-3 LEFT PRINT REFERENCE OR LEFT MARGIN .............................................................................................................8-4 LOAD LENGTH ADJUSTMENT ..................................................................................................................................8-4
CHAPTER 9 POWER UP AND RESET .............................................................................................. 9-1

THE STATE OF THE PRINTER ON POWER-UP ...........................................................................................................9-1 RESET THE PRINTER - ISU ....................................................................................................................................9-1 AFTER A SOFTWARE UPGRADE ..............................................................................................................................9-2 AFTER AN ISU ......................................................................................................................................................9-2
CHAPTER 10 PAPER HANDLING FEATURES AND TECHNIQUES .............................................. 10-1

ADJUST PAPER TENSION .....................................................................................................................................10-2 REMOVING THE REAR TRACTORS.........................................................................................................................10-4 CHANGE PAPER PATHS FROM THE CONTROL PANEL .............................................................................................10-5 CHANGE PAPER PATHS FROM THE HOST ..............................................................................................................10-6 RECOVER FROM A REMOTE PATH CHANGE FAILURE .............................................................................................10-6 AUTO LOAD ON PAPER OUT .................................................................................................................................10-7 MULTIPART FORMS .............................................................................................................................................10-7 CONTINUOUS ENVELOPES ...................................................................................................................................10-8 CLEAN UP AFTER NONBONDED PAPER ................................................................................................................10-8 TIPS FOR CONTINUOUS FORMS ............................................................................................................................10-9
CHAPTER 11 MAINTENANCE AND TROUBLESHOOTING ........................................................... 11-1

CLEAN THE PRINTER ...........................................................................................................................................11-1 TROUBLESHOOTING ............................................................................................................................................11-3 TROUBLESHOOTING (CONTINUED) .......................................................................................................................11-4 HEX DUMP ..........................................................................................................................................................11-5 SERIAL INTERFACE LOOPBACK TEST ....................................................................................................................11-5 REMOVING THE PRINT HEAD ................................................................................................................................11-6 INSTALLING THE PRINT HEAD ...............................................................................................................................11-8 3860/3870/3880 MODELS FLIGHT-TIME COMPENSATION .....................................................................................11-9
Table of Contents
vii
CHAPTER 12 INTERFACES ............................................................................................................ 12-1

RS-232C SERIAL INTERFACE ..............................................................................................................................12-1 SERIAL DATA CABLE ...........................................................................................................................................12-3 SERIAL PIN ASSIGNMENTS ...................................................................................................................................12-4 CENTRONICS PARALLEL INTERFACE.................................................................................................................12-5 PARALLEL INTERFACE SIGNALS ............................................................................................................................12-5 PARALLEL TIMING DIAGRAM.................................................................................................................................12-6 PARALLEL DATA CABLE .......................................................................................................................................12-7 BUFFER OPTIONS................................................................................................................................................12-8
APPENDIX A . FUNCTION INDEX .....................................................................................................A-1 APPENDIX B . EMULATION AND SOFTWARE OPTIONS .............................................................. B-1
EMULATION OPTIONS ........................................................................................................................................... B-1 SETTING EMULATION OPTIONS ............................................................................................................................. B-2 SOFTWARE OPTIONS ............................................................................................................................................ B-3 SETTING SOFTWARE OPTIONS .............................................................................................................................. B-4
APPENDIX C . HARDWARE CONFIGURATION MENU................................................................... C-1 APPENDIX D .OPTIONS AND SUPPLIES ........................................................................................ D-1 APPENDIX E . SPECIFICATIONS......................................................................................................E-1
PERFORMANCE .................................................................................................................................................... E-1 PHYSICAL ............................................................................................................................................................ E-1 DATA TRANSMISSION............................................................................................................................................ E-1 PAPER HANDLING ................................................................................................................................................ E-2 PRINTER EMULATIONS .......................................................................................................................................... E-2 PRINT TECHNOLOGY ............................................................................................................................................ E-3 FORM CONTROL................................................................................................................................................... E-4
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Top Door
Operator Keys
Display (LCD) Rear Door
Front Door
Control Panel Top Door
Rear Door
Printer Cover
ON/OFF Switch
Serial Connector
Parallel Connector AC Connector
Introduction 1-1
Chapter 1 Introduction
The 3860 and 3880 are rugged, high duty cycle, serial dot matrix printers designed for a variety of applications. These printers are an extension of the GENICOM 3800 family of impact printers. The 3860 and 3880 produce print output at 600 and 800 characters per second (CPS), respectively. Both models are available in single or dual paper path configurations. Printing has been optimized to yield the highest throughput in pages per hour (PPH) possible with this class of printer. Among the advanced features of this printer are: automatic or manual print head gap adjustment, remote or local selection of emulations, remote or local selection of paper paths, automatic loading of a second paper path when the first path is empty, and the ability to store, for subsequent recall, four user-defined sets of parameters called formats. Other characteristics are : input voltage: automatic switching between 115 or 230 VAC; power dissipation: 130 watts maximum; hardware interfaces: menu selectable IEEE1284 parallel and RS-232 serial; and, by adapters: Ethernet; Standard emulations: menu-or host-selectable ANSI X3.64, IBMGP, IBM Proprinter XL, DEC LA-210, Epson FX 286e, and GENICOM 3410; Standard fonts: menu-or host-selectable Gothic, Gothic Italic, Micro Gothic, Wide Gothic, Courier, and Courier Italic, OCR-A, OCR-B, Oversize in Draft or Near Letter quality, each; in pitches of 10, 12, 13, 15, 16, 17, 17.1, 20;
ANSI Oversized: rotatable, expandable to 18700 points in 10-point increments. See Oversized Font chapter in Programmers Manual; ANSI bar codes: Twenty-three styles, rotatable and scaleable. See Bar Code chapter in Programmers Manual;
In addition, several improvements have been made to these models: Improved carriage rail and carriage Improved print head Improved automatic print gap adjustment Ribbon motion detection
NOTE: Complete specifications are in Appendix E.
1-2 3860/80 Users Manual
Chapter 2 Set It Up and Get It Running

Packaged with the printer are a power cord, a ribbon cartridge, a tractor assembly, and the compact disc containing this manual and the programmers manual. Also included are a warranty card and a customer response card. Please take a moment to fill out and return the customer response card.
Choose a Place for the Printer that is :

level and solid Print head speeds are very high. If the printer table is not extremely stable, the printer may cause the printer table to rock. away from direct sunlight Ribbon inks dry out in the sun. away from heaters and heating vents High temperatures degrade plastic and stress electrical components, and provokes thermal throttle. away from excessive dust or moisture Dust shortens print head and gear train life. Very high humidity causes paper handling problems. within 6 feet of a grounded AC outlet The length of the power cord. suitable for using the bottom paper path ... The printer stand must have a slot through which to feed paper. A suitable pedestal is available from an authorized dealer. See Paper Handling Features and Techniques, Chapter 10. The bottom paper path is the best choice for gummed labels, bar codes, multipart forms, and other hard-to-feed stock. away from conference rooms & their door-ways Sound emission at 10 feet can be high if printer is operating with top and/or front doors open or cover panels removed. Noise is a workplace stress factor. away from critically dust-sensitive operations All paper is a source of dust. Printhead wires create more of this dust. Higher printer use with economy papers can create high enough dust levels to aggravate asthma or contaminate sensitive processes. Never put any printer in a clean room.
Set It Up and Get It Running
2-1
Power Cords
Do not use two-wire extension cords or adapters that allow connection to ungrounded outlets. A 6.5-foot power cord is shipped with the printer. The power cord included with printers sold for 115V installations in the U.S. and Canada is ready to use. International model printers are shipped with a power cord, which can be used in the destination country. For units to be operated at 115V, use a UL Listed/ CSA Certified three-conductor cord set, #18 AWG minimum, Type SVT or SJT. The maximum length is 15 feet. There must be a NENIA 5-15P (parallel blade, grounding type) plug on one end and a CEE 22/5 socket on the other end. The cord set should be rated 10A, 250V and have a grounding plug with safety approvals appropriate for the country in which the equipment will be installed. For units to be operated at 230V inside US. and Canada, use a UL Listed/CSA Certified threeconductor cord set, #18 AWG minimum, Type SVT or SJT. The maximum length is 15 feet. There must be a NEMA 6-15P (tandem blade, grounding type) plug on one end and a CEE 22/5 socket on the other end. The cord set should be rated IOA, 25OV and have a grounding plug with safety approvals appropriate for the country in which the equipment will be installed. For units to be operated at 23OV outside the US. and Canada, use a three-conductor cord set, EUR-H05VV-FG31,0 minimum, with a CEE 22/5 socket on one end. The cord set should be rated 10A, 250V and have a grounding plug with safety approvals appropriate for the country in which the equipment will be installed. The cord set should be marked HAR.
Plug It In and Turn It On

Make sure the power switch is off. The power switch is on the back of the printer. Press the switch down to be sure it is off. Plug the female end of the cord to the power connector on the back of the printer under the power switch. Plug the male end into an AC outlet. Turn on the power switch. All four lights on the control panel come on for a few seconds. The print head moves to its home position on the left, if its not already there. Three lights go out. The fault light stays on. The LCD should say Fault : Paper Out The liquid crystal display on the front panel shows this message until paper is loaded. If the printer did not come on .. Check the AC outlet with another appliance. If the printer beeps ... If the printer emits a series of short beeps, something is wrong. Note the number of beeps and call for service.
2-3
Install the Ribbon

The print head has to back away from the striker bar to provide clearance to slide the ribbon guide onto the print head nozzle. Printers with dual paper paths (Front/Bottom and Rear) are equipped with an auto print gap mechanism. Printers with a single paper path are shipped with the semi-automatic (manual) gap adjust enabled as the default setting. If you have not already done so, apply power to the printer. The print head will move to the left hand Home position. After initialization, make sure the printer is Offline. Remove the top door. Manually move the print head to the center of the printer so the print head is pointing to an area between two of the upper rubber rollers.
On dual paper path printers, removing the top door initiates opening of the print head gap to maximum. On single path printers the print gap will need to be opened manually. The manual adjust is located inside the printer on the right hand side. The adjustment is labeled 1 through 6 and Ribbon Change. Move the lever to the Ribbon Change position. Unpack the ribbon and unwrap it. Take the shipping tape off the ribbon guide. Squeeze the ears on the ribbon guide together and slip the ribbon guide up off the cartridge.
If the ribbon is twisted, untwist it. Untwist it as much as possible. There is a resident half-twist in the ribbon that may end up between the ribbon guide and one end of the cartridge. The ribbon will still work like this. Turn the ribbon advance knob to tighten the ribbon fabric. The ribbon will not work if the 1/2 twist is on the ribbon guide itself.
RIBBON ADVANCE KNOB RIBBON GUIDE
2-5
Wiggle the ribbon guide onto the print head nozzle and snap it down flush. The ribbon guide fits snugly between the exit rollers. Center the ribbon guide over the print nozzle. Start with the front end of the ribbon guide pointing slightly up and then rotate it down onto the print head nozzle. It should snap down into place with moderate pressure.
FLUSH FIT-NO GAP
RIBBON GUIDE
PRINT HEAD NOZZLE
Find the ribbon drive spindle.. Look down into the printer toward the left side and notice a small shaft sticking up vertically through a shiny plate.
HUB
FRONT OF CARTRIDGE
RIBBON DRIVE SPINDLE
2-7
Seat the cartridge on the ribbon drive spindle.. Place the cartridge down in the printer about where it should go and slide it around until the ribbon drive spindle slips up into the hub of the cartridge. Turn the ribbon advance knob clockwise and feel the ribbon drive gears turning in the printer. Snap the ribbon cartridge down on the supports. There are feet on the bottom of the cartridge at the front corners. These snap onto corresponding feet in the printer. Gently push the front corners of the cartridge down at both ends until the feet snap into place. Turn the ribbon advance knob clockwise to make sure the ribbon is taut.
SUPPORT
RIBBON ADVANCE KNOB
FOOT
Removing the Ribbon

WARNING If the printer has been printing for a while, the print head may be HOT !
Opening the top cover will cause the print head to retract away from the striker bar. To remove the ribbon, use both hands and place one on either side of the ribbon guide. Pull upwards until the ribbon guide is dislodged from the print head nozzle.
PLACE HAND ON EITHER SIDE HERE
RIBBON GUIDE PRINT HEAD NOZZLE
When the ribbon guide has been removed from the print nozzle, remove the ribbon cartridge by placing a hand at both ends of the cartridge and lifting the ribbon cartridge up and off the cartridge supports.
SUPPORT
FOOT RIBBON ADVANCE KNOB
2-9
Install the Front Tractors

Each printer is shipped with a set of tractors for installation in the front/bottom paper path. Dual paper path printers have an additional tractor installed in the rear of the printer. At the front of the printer, pull the front cover open and slide it into the storage position.
There are steel plates on each end of the tractor. There is a notch at one end of each plate. Hook the notches over the mounting rod in the front of the the printer. Make sure the Paper Motion Detector wire is not trapped between the steel plate of the tractore and the side of the printer enclosure.
MOUNTING ROD
PAPER MOTION DETECTOR WIRE
CONNECTOR
GEAR COVER (ENGAGED WITH MOUNTING PIN) MOUNTING PIN (FRONT FEED POSITION) MOUNTING PIN (BOTTOM FEED POSITION)
Set It Up and Get It Running 2-11
Press the tractor set down and into the printer until it snaps into place in the front feed position, or push it farther into the printer until it snaps into the bottom feed position. The tractor is snapped in place when the hole in the gear cover on the tractor set engages one of the mounting pins in the printer. NOTE: Install the paper motion detector wire into the connector on the right side frame.
TRACTOR POSITION FOR FRONT FEED
TRACTOR POSITION FOR BOTTOM FEED
Tractor Position for Front and Bottom Feed
Switch Between Front Feed and Bottom Feed

The tractors may be easily switched between front and bottom feed. The tractor assembly swings from hooks at the top. At the front of the printer, pull the bottom of the acoustic door outward and slide the top inward into the storage position. Find the gear covers. The bottom tractor shaft is square with a gear cover on each end. Spring-loaded balls in each gear cover engage locating pins in the sides of the printer. Front feed to bottom feed Push down firmly on the square shaft near the ends. The assembly will pop free of the locating pins. Swing the assembly down until it snaps into the locating pins for bottom feed. Wiggle the ends of the assembly to ensure the pins are engaged. Bottom feed to front feed Pull up firmly on the square shaft near the ends. The assembly will pop free of the locating pins. Swing the assembly up until it snaps into the locating pins for front feed. Wiggle the ends of the assembly to make sure the pins are engaged.
Put Paper in the Tractors

The procedure for loading sprocket-feed paper is the same for the rear, front, or bottom paper paths. The rear path will be used as an example. The tractor that holds the left edge of the paper will be referred to as the home-position tractor. The other tractor will be called the far tractor. The factory final test used 14-inch wide paper. To run narrower paper the far tractor must be moved. Open the rear door. Remove tape.
REAR DOOR
Each printer is shipped with a piece of tape across the rear tractor set to hold the tractor set in place. Remove this tape before loading paper.
Open the doors on both tractors.
TRACTOR DOOR
Check the leading edge of the paper. There must not be any tears wrinkles. Put paper in the home position tractor. For the rear path, the side of the paper to be printed on faces down. Sprocket-feed holes in the paper should engage three to five of the pins of the tractor belt. Make sure that the same number of pins are engaged on both tractors. Close the home-position tractor door Move the far tractor as necessary to fit your paper. If necessary, pull the far tractor locking lever forward and adjust the far tractors horizontal position so that it matches the width of the paper.
Put paper in the far tractor and close the door. Make sure the leading edge of the paper is parallel with the tractor shafts. You must have the same number of pins engaged on both tractors. Move the far tractor to tighten the paper Stretch the leading edge of the paper enough so it does not sag, but not so tightly as to distort the pin-feed holes in the paper. Lock the far tractor. Push the locking lever toward the rear of the printer to secure the tractor. NOTE: Printers are shipped with the rear tractors holding the warranty registration card. The left hand tractors in both front and rear paper paths should be properly aligned for the desired location of the first column of print.
LOOSE
CLAMPED
LOCKING LEVER
Load Paper
Close the Top Cover At this point, the ribbon and front tractor have been installed. Paper has been loaded in either the rear or front tractor. If the LCD displays L O C K E D See Control Panel Lockouts, Chapter 5. Park / Path Press and release PARK/PATH until the LCD displays Path Rear or Path Front, depending on where paper has been loaded. 1 Path > Rear Path > Front The paper path is now selected. Wait a few seconds for the function to time out.
Fault:Paper Out The paper path selection function has timed out. The printer is now ready to load paper.
FF / Load
Press the FF/Load key. Paper should move into position to be printed.
EXIT ROLLERS EXIT ROLLER
ACOUSTIC FOAM
ADJUSTING GAP
On dual paper path machines, the Fault light will go out and the print gap will be adjusted for the form that was just loaded. If the printer has a single paper path, you will need to adjust the gap manually. The manual gap lever is inside the printer on the right hand side. Make sure the exit rollers engage the form Print lines may be skewed if the exit rollers do not engage the edges of the form. Open the top cover and look at the form. If the exit rollers do not engage the edges of the form, press the PARK / PATH key to park the form, and move the tractors as needed to align the form with the rollers. Ensure that the tractor position will not allow printing off of the form. If paper did not load Check the paper path selection. Make sure that the paper is loaded in the tractors that correspond to the paper path selection. If paper did not load, take it out of the tractors and pull the jammed paper out of the printer from the tractor side and try again with a new sheet. If paper is loaded, the fault light should be out. If it is not, press the CLEAR key. When the printer is shipped, it is configured so that a paperout fault is automatically cleared when paper is loaded. There is a software option that can be set so the CLEAR key must be pressed to clear the fault.
Caution: It is possible to move the left hand tractor so far to the right that the paper out detector will not function.
Format 4 The LCD shows which format is assigned to the current paper path. The format number can be 1, 2, 3, or 4, with 4 being the factory default. See Chapter 6 for information about formats.
Print a Test Pattern

The test pattern is called a rolling-ASCII pattern. The first 96 printable characters in the ASCII chart are printed over and over again for as long as the test pattern is running. The test pattern is printed according to how the printer is currently configured in terms of margins, font, quality, characters per inch (cpi), lines per inch (lpi), etc. Some reasons for printing a test pattern are: to test the printer when starting it for the first time. to see how a different combination of font, cpi, or lpi settings looks on the current paper type.
CAUTION: Dont print off the paper ! Printing off the paper can damage the print head. Do not use the 13.6 option unless using wide paper!
If the paper is less than eight inches wide ... Use the LCD Menu to set a right margin less than or equal to the form width. See Chapter 3. Format 4 The LCD should show a format number, which can be from 1 to 4. The default is format 4. If a fault message is displayed ... The LCD shows what the problem is. Clear the fault. If some other message is displayed... The LCD menu may have been accessed. Press FIRST and then ENTER to exit the menu. The On Line light should be out. If not, press the ON LINE key.
Menu
Press MENU to get into the LCD menu.
Enter
Press and release the UP ARROW key until the LCD displays Prog: Utility. Use the DOWN ARROW key to go back if needed.
8
Prog: Utility Menu Press ENTER Enter Utilit : PrntStat Press and release the UP ARROW key until the LCD displays Utilit:TestPrn. Use the DOWN ARROW key to go back if needed. This is the menu selection that contains the test print selection.
8
Utilit:TestPrn This is the selection for the test print. Press ENTER
Menu Enter
Test P:8 Max This is the currently selected test pattern width. Press the UP ARROW key to toggle between 8 inch and 13.6 inch test pattern widths. If you set a right hand margin, that value will take precedence over 8 or 13.6 inches.
8 Menu Enter
To exit the menu
Press ENTER to turn on the test pattern. Press ENTER again to turn the test pattern off.
Clear
Press the FIRST key.
First Menu
Press the ENTER key.
Enter FF / Load
To put top-of-form in front of print head (eject the partially covered page).
A Note About Print Head Gap Adjustment

Print head gap is the distance from the print head nozzle to the striker bar. If this gap is too tight, characters will smudge. If the gap is too large, characters will be light and ragged, the printer will be noisy, and print head wear will accelerate. As shipped, the dual path printer is configured to automatically adjust the print head gap whenever paper is loaded. Single path machines have semi-automatic (or manual) gap adjustment selected as the default. The printer senses the thickness of a form when it is loaded and adjusts the print gap accordingly. The automatic gap adjustment process will leave a small (one print wire diameter) black mark near the top of the first form as the form loads. The automatic print head adjustment can be fine tuned for best print quality. Semiautomatic head gap adjustment and fixed head gap may also be selected. For more information on these selections see Chapter 7.
Adjust Top-of-Form
When loading the very first form, the printer feeds paper so that the top of the first printable line of characters is slightly below the top of the paper. Ideally, the application software that composes the page should advance paper to the first print line upon printing. To adjust vertical paper position, make sure the printer is not in the menu mode. Use the UP ARROW and DOWN ARROW keys to advance or retract the paper, much like a paper advance knob on some printers. Moves paper up by 1/72 inch per click. Experiment with it and see how it works.
8
Moves paper down by 1/72 inch per click. Do not move paper down enough to print on the striker bar.
9
Instead of using the UP ARROW key to adjust the same amount of offset each time a particular form is loaded, that offset can be stored in a parameter called top print reference and saved to a format. If a top print reference is saved, paper will advance to the right place each time that paper path is loaded. See Set a Top Print Reference in Chapter 8. NOTE: Using the UP or DOWN ARROW keys cause an unregistered paper move; the printer electronics does not recognize or store the fact that paper has moved. Using the linefeed (LF) key to adjust vertical position causes a registered move.
Attach to a Data Source

The printer is shipped with the auto switching interface selected. A choice of serial or parallel interface is available. IEEE1284 parallel and RS-232 serial printer cables are available from any computer store. The cable must be rated FCC Class B in order for the system to meet legal radio frequency interference limits. It should have a braided shield to provide best immunity from electrostatic discharge. In general, it is safest to ensure power to the host and printer is OFF prior to connecting interface cables.
SERIAL INTERFACE CONNECTOR
TABS FOR GROUND STRAPS
PARALLEL INTERFACE CONNECTOR
Connect the cable Install the cable and tighten cable connector screws or when using the parallel interface, secure the cable to the printer with the bail wires on the printer connector. Connect data ground strap If the printer will be used on a printer stand, connect the ground strap to back of the printer at the tab(s) provided next to the interface plate. If a paper rack will be used with the printer, connect the ground strap to the back of the printer at tab(s) provided next to the interface plate. When using the serial interface See Chapter 4 to set serial parameters. When using the parallel interface See Chapter 4 to set parallel parameters.
Set the printer online Apply power to the host and printer. The ON LINE light should be on. If it isnt, then press the ON LINE key to turn it on. The printer is shipped with the auto switching interface selected. Print something from the data source. The printer will be able to print. If it didnt work ... Go to the next section and get a quick status to verify that the printer is set to the proper hardware interface. Note the emulation at the same time. Its easy to change either the interface selection or the emulation from the LCD menu. Pinouts, signal descriptions, and other useful information about the interfaces is covered in Chapter 12.
Quick Status
Check the current printer settings in terms of font, characters per inch, lines per inch, interface, and emulation by pressing the MENU/ENTER key while the printer is online. The LCD steps through a list of the current settings for each of these five parameters. LCD should say Format 4 The format number will be from 1 to 4. If a fault message is displayed, clear the fault. If some other message is displayed, the printer is probably somewhere in the LCD menu. Press FIRST, and then ENTER, to get out. The on light should be on. If not, then press the ON LINE key.
Menu Enter
Press MENU. The LCD will step through a short list of printer settings.
Line Registration on the first form

Precise line registration depends on the form being fully engaged by the exit rollers. The printer is not guaranteed to hold specified line registration for the first inch of the first form. This also applies to cut sheets loaded from the manual paper path.
Chapter 3 Control Panel

The control panel keys provide different functions depending on whether the printer is online, offline, or in a menu. Any button function associated with the menu is shown on the panel with blue lettering. This section assumes that the printer is set up as shipped, because it is possible to selectively lock out keys from the Printed Menu.
Control Panel Keys

If the LCD displays LOCKED See Control Panel Lockouts, Chapter 5. Park / Path Press once to retract paper from the print path if paper is loaded. If two or more pages are past the exit rollers, pressing park/path will cause the paper to move in the reverse direction, but the LCD will display Fault: Chk Paper, and paper will forward feed back to the original position. To clear this condition, press the CLEAR Key and tear off the last sheet printed by using the Tear Off key. Be sure to remove extra pages/forms before pressing park/path. When parked, paper remains in the tractors. If no form is loaded, press this key repeatedly to step through the paper path selections. Functions as the 1 key in menu entry mode. Press once to display the current font. Press repeatedly to step through the available font selections in the current print quality. Wait three seconds and the displayed selection becomes the current selection. See the LCD Menu Map for a list of fonts. Functions as the 2 key in menu entry mode. DP and LQ quality fonts are available via the menu. Press once to display the current print quality. Press again to change the print quality. Wait three seconds and the displayed selection becomes the current selection. Switches between letter quality and data processing resolutions. LQ produces better quality characters; DP prints faster. Functions as the 3 key in menu entry mode. Press once to display the current characters per inch setting. Press repeatedly to step through available CPI settings. Wait three seconds and the displayed selection becomes the current selection. Some emulations support continuously adjustable character spacing. If the host transmitted a setting that is not on the list, for example: 11 CPI, then the LCD shows LS after the number. LS stands for Line Select. Functions as the 4 key in menu entry mode. Press once to display the current lines per inch setting. Press repeatedly to step through available LPI settings. Wait three seconds and the displayed selection becomes the current selection. All emulations support continuously adjustable line spacing. If the host transmitted a setting that is not on the list, for example: 7 LPI, then the LCD shows LS after the number. Functions as the 5 key in menu entry mode.
Font
2 Print Quality
3 CPI
LPI
Control Panel
3-1
FF / Load
6 LF
FF (Form Feed)/Load prints any data remaining in the input buffer and advances paper according to the current form length. When paper is parked, FF/Load loads the form. Functions as the 6 key in menu entry mode. LF (Line Feed) prints any data remaining in the buffer and advances paper one line according to the current lines-per-inch setting. Use the line feed key carefully; if it is used to position a form in the printer, or to view a line under the print head, this affects the registration of the current, and possibly subsequent, pages. To see data under the print head, use the TEAR OFF key. Functions as the 7 key in menu entry mode. Press and release to advance paper 1/72 inch per click. Hold it down to advance paper faster. Functions as the 9 key in menu entry mode.
8 Press and release to retract paper 1/72 inch per click. Hold it down to retract paper faster. Functions as the 9 key in menu entry mode. 9 Tear Off Advances a form to the tear off position when at a forms boundary to tear off or to view the most recent print. Press again to retract paper. Paper will automatically retract after 15 seconds or when Tear Off is pressed a second time. If data is received from the host, the paper will be retracted and printing will begin. Remove a partially printed form by pressing FF first, and then TEAR OFF. See Printed Menu in Chapter 4 and Set the Tear-off Distance in Chapter 8 for more information regarding tear-off feature options. Functions as the 0 key in menu entry mode. Press this key to clear a fault. Functions as the First key in the menu mode. In the menu mode press this key to return to the beginning of the menu. First On Line The ON LINE key toggles between offline and online as long as there is no printer fault and the printer is not in a menu. When the printer is online, it can print received data. When it is offline, printer settings can be changed, and test patterns and status reports can be printed. Functions as the Former key in the menu mode. Selects a format. Read Formats, Chapter 6 before pressing this key. This can inadvertently overwrite current parameters such as margins, font, LPI, CPI, tabs, form length, and so forth. Functions as the decimal point in menu entry mode.
Clear
Former Format
.
Menu Enter
When online, steps the LCD through current settings for font, CPI, LPI, path, interface, and emulation. Offline, enters the LCD menu. Functions as the Enter key in the menu mode.
LCD Menu
There are two menus in the printer: the LCD menu and the Printed Menu. The language of the LCD messages can be changed by using the LCD menu. The LCD menu includes the items that are changed most frequently. The LCD menu is convenient when running preprinted forms to manaully change configurations. There are submenus under the main LCD menu selections. The features that may be modified are located at the last level of a submenu. At the feature level, a selection is displayed preceded by the greater-than symbol >, or the arrow. The arrow indicates that this is the current selection. See LCD Menu Map in this chapter. The automatic head gap offsets and the semiautomatic head gap settings are accessible only from the LCD menu. See Chapter 7 for more information. The LCD menu selections and others are available in the Printed Menu. See Chapter 4 for additional information. The Printed Menu allows the user to see a list choices before selecting one, and to some extent provides a hard-copy record of what was changed. The Printed Menu is accessed through the LCD menu. To access the LCD menu The ON LINE light must be out. If not, then press the ON LINE key. Format 4 The LCD should show the last format that was selected. The number can be from 1 to 4. If a fault message is displayed ... The LCD shows what the problem is. Clear the fault. If some other message is displayed ... The printer is probably somewhere in the LCD menu. Press FIRST and then ENTER to exit.
Menu
Press MENU to get into the LCD menu.
Enter
Prog:Exit This message indicates the top level of the LCD menu. Pressing ENTER now will exit the menu mode.
The UP ARROW and DOWN ARROW keys step through circular lists of 18 selections. When the desired selection is displayed, press ENTER.
Control Panel
3-3
Menu ENTER means yes, this is the desired category, or yes, this is the desired selection. Enter On Line FORMER moves back, or up, one level in the menu. Former Clear FIRST moves to the top menu level; PROG:EXIT choice First Explore Browse around in the LCD menu and remember to use FORMER or FIRST to exit the sub-menus. Pushing ENTER when an option is displayed will change the printer configuration.
Clear Press the FIRST key. First Menu Press the ENTER key. Enter
LCD Message Format

The following are examples of the format of the LCD messages: >active now Right: 8.500 Right> 8.000 The current selection on a multiple-choice menu is preceded by the greater-than symbol > When a number needs to be entered, the current setting is preceded by a colon: Then the arrow flashes after you press ENTER to save your change. The following abbreviations are used in the LCD menu: Auto SW Auto Switch. Both serial and parallel interfaces are selected. Char Set - Character Set. Select either of character sets 1 or 2. Applies to ANSI and Epson as well as to the two IBM emulations. CPI - Characters per Inch. Form Leng - Form Length. IntFace - Interface. Choices are auto switching, serial, or parallel. LPI - Lines per Inch. Msg Lang - Message Language. The printer can present the LCD messages in any of five languages. PrFormat - Print a Format report. This shows the configuration of the four stored formats, but not the active format. PrintStat - Print a Status sheet. This shows the configuration of the active format. PrMenu - Printed Menu. This is a set of printed information that provides more detail about the configuration than does the LCD menu. See Chapter 4. PM Length Paper Motion Length. This setting determines the sensitivity of the printer to the detection of loss of paper motion. Paper motion is detected by monitoring the passage of tractors holes in the paper. A setting of 8 inches for this function means that, after detection of loss of motion, the printer will continue to advance paper for 8 inches before recognizing the fault. PmRef - Print Reference. Use to set a top offset and also a left offset to position printing on the page. See Chapter 7. Test Pm - Test Print. This prints a rolling-ASCII pattern that reflects the current font, margins, line and character spacing, and so forth. Wire Impt Wire Impact. Adjust impact of print head wires on ribbon. Level 4 is default. The higher the level number the greater the impact.
Control Panel
3-5
MENU MAP
With the display showing the current format, press the MENU key
Exit
Emulation Wire Impt Auto SW IntFace Serial Parallel Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 Save To Msg Lang PC Set LPI CPI FONT Set 1 Set 2 6 8 3 4 Format 1 Format 2 Format 3 Format 4 English French German Italian Spanish 10 12 Gothic DP Gothic LQ Semi-Auto Head Gap PM Length Utility Automatic 0 => 12.000
*Default = 8.00
ANSI 3.64 IBMGP PPXL III FX 286e DEC LA 210 GEN 3410X
13 15 16.7 17.1 20
Courier DP Courier LQ GothIt DP GothIt LQ CourIt DP None Standard Enhanced 8" Max 13.6" Max CourIt LQ WD GothDP WD GothLQ OCR-B DP OCR-B LQ Micro DP Micro LQ
Prnt Stat PR Format Prnt Font Hex Dmp Test Prn NegTOFAdj
Form Leng
0 => 22.000
*Default = 11.00
OCR-A DP OCR-A LQ Right
Margins PrnRef Left Top PrMenu
Left Top Bottom
Exit
Select the Emulation

When the printer is shipped, the emulation is set to ANSI (American National Standards Institute). This printer-control protocol is the native language of the printer. The printer's bar code and rotatable oversized character features are accessible via ANSI control sequences. ANSI is not widely supported by off-the-shelf office applications. If the printer is attached to a personal computer, and the printer is used for general-purpose office work, the emulation may be changed to Epson FX286e, Dec LA210, GENICOM 341OX, IBM Proprinter XL III, or IBMCP. ANSI drivers are also available on the Genicom web site at www.genicom.com. This section explains how to change emulations from the control panel. Emulations can also be changed from the Printed Menu or by sending escape sequences from the host. See the ANSI chapter in the Programmer's Manual for details. Whatever method is used to set the emulation, the printer will power up in that emulation until the setting is changed. Emulation selections can be saved to the individual user-defined formats 1-4 by using the Emulation Link function in the Printed Menu to modify the active format and then saving the format using the Save To function in the LCD menu. Using the Select Emulation function under the Emulation Dependent Options of the Printed Menu only changes the current emulation and does not affect the active format. The current emulation selection is saved in nonvolatile RAM; when the printer is turned on, it will be in the same emulation it was in when it was turned off. The ON LINE light must be out If not, press the ON LINE key. Menu Press the MENU key to enter the LCD Menu. Enter
Press and release the DOWN ARROW key one time. The LCD displays Prog:Emulation. 9 Prog:Emulation Menu Press ENTER. This means Yes, this is the desired function. Enter Press and release the DOWN ARROW key until the desired emulation is displayed. The list is circular; keep pressing the arrow key to cycle through the list. 9
Control Panel
3-7
When the desired emulation is displayed ... Menu Press ENTER to make that selection. The selection will flash three times to show that it was saved. Enter Clear Press FIRST to go back to the top of the LCD menu. First Prog:Exit Menu Press ENTER to confirm existing the LCD menu. Enter
Status Sheet
A status sheet can be printed that shows how the printer is presently configured (the active format is printed). This can be an invaluable reference when something is changed or a prior configuration needs to be recovered. When the printer is configured for a particular print job, print and save the status sheet for later use. The On Line light should be out. If not, press the ON LINE key. Menu Press the MENU key to access the LCD Menu. Enter Press and release the UP ARROW key until the LCD displays Prog:Utility. Use the DOWN ARROW key to go back if needed. 8 Prog:Utility Menu Press ENTER. Enter Utilit:Prnt Stat Menu Press ENTER to print the status sheet. Enter Clear Press the FIRST key to go back at the top of the LCD menu. First Prog:Exit Menu Press ENTER to confirm that you want to exit the LCD menu. Enter Tear Off Press TEAR OFF and tear off the status sheet. 0 This is the first item on the list.
Control Panel
3-9
LCD Message Display

A one-time message to be displayed on the printer's LCD can be downloaded. This will be overwritten by the next action that would otherwise update the display. The printer must be in ANSI emulation to download format names and messages. (Emulations can be switched using escape sequences. Details are in the ANSI chapter of the Programmer's Manual.)
Chapter 4 Printed Menu

The original design of the 3800 family used a Printed Menu format because the cost of LCD displays was prohibitive. When the LCD menu was introduced, many, but not all, of the features of the Printed Menu were duplicated or transferred to the LCD Menu using the combination of pushbuttons and LCD display. Experiment with the Printed Menu to see how it works. To keep the printer as originally configured, select Abort instead of Save when exiting the Printed Menu. This menu is printed in English only. The menus are printed at 10 CPI, 6 LPI, in the ANSI default font. This is normally Gothic DP, but this can be changed by using the SGR Extension command described in the ANSI chapter of the Programmers Manual. The only other settings that affect the appearance of the Printed Menu are the margins in the active format.
The > Arrow

At the last level of a menu branch, some options on the list may be preceded by the greaterthan symbol (or arrow). The arrow points to options that are currently enabled. In some submenus, the arrow points to one of a mutually exclusive set of options. For instance, only one font may be selected. In those cases, enabling a new font, for example, disables the previously selected font. In other submenus, the options are not mutually exclusive. In the Printing Mode submenu, for example, Unidirectional Graphics and Unidirectional DP may be selected at the same time. When options are not mutually exclusive, entering an option number toggles that option. If Unidirectional Graphics is currently off and the number for that option is entered, it will be turned on, and vice versa.
Printed Menu
4-1
Entering Menu Values

Instead of offering multiple choices, the printer requires actual values for features such as line spacing and margins. Use the numbers and decimal point on the bottom of the keys to make numeric entries. The context of a particular menu indicates the units of measure required, such as columns, inches, etc. Decimal fractions may be included, in which case the printer might round off the entry to the nearest number that the current emulation supports. The printer can be set to accept decipoints for margins and form length where it would normally expect inches; this is controlled by software option 9 on the Printed Menu. See "Software Options" in this chapter.
Access the Printed Menu

The On Line light should be out. If not, press the ON LINE key. Menu Press ENTER. Enter Prog:Exit
Press the UP ARROW key one time. 8 Prog:PrMenu Menu Enter Press ENTER. A menu list of seven selections should be printed. If the margins are too narrow to read the list, see the next section, Margins for Menu Listings. The LCD indicates what numbers were entered, but the printout shows what to do next.
Margins for Menu Listings

In the Printed Menu, the lists of options are designed to be printed with a left margin of 0 inches and a right margin of at least 8.0 inches. If the margins selected are greater than the left margin of 0 inches and less than the right margin of 8.0 inches, then change the margins prior to using the Printed Menu. If the margins are too narrow, then exit the Printed Menu. Press FIRST and then 1, Enter and 1, Enter to abort. Enter the LCD Menu by pressing FIRST and then ENTER. Note the format number shown on the LCD. This is the currently assigned format. Use the FORMAT key to select a different format while printing the menu. Use the FORMAT key to select the old format when the menu printing is finished.
FORMER and FIRST

These keys provide navigation in the Printed Menu. On Line The FORMER key returns to the previous menu level. Former Clear The FIRST key returns to the start of the Printed Menu. First
Printed Menu Map

Here are the options on the main menu. Details are on following pages. 1. 2. 3. 4. 5. 6. 7. 98. 99. Menu After pressing a number for a selection, press ENTER. Enter Note: ENB indicates a selection or function is Enabled. DIS indicates a function is Disabled. Exit Printed Menu Format Interface Parameters User Defined Options Emulation Dependent Options Software Options Status Report Security Menu (selection not printed) Hardware Menu (selection not printed)
Printed Menu
4-3
Printed Menu Function and Path Map

Main Menu 1. Exit Printed Menu 2. Format Path
Select Exit Option
Function
1. Do Not Save Changes 2. Save Changes
Formatting Menu 1. Modify Active Format Format Control Menu Print Format Menu Page Format Menu
1. Fonts 2. Character Spacing 3. Line Spacing 4. Printing Mode
1. Print Format
5. National Character Substitutions
3. Interface Parameters
2. Page Format
1. Clear Values
1. All Horizontal Tabs 2. All Vertical Tabs 3. All Margins
4. User Defined Options 5. Emulation Dependent Options 6. Software Options
Clear:
4. Top Print Reference 5. Left Print Reference 6. Horizontal Tabs 7. Vertical Tabs
7. Status Report
2. Set Values
1. Form Length 2. Top Margin
98. Security Menu 99. Hardware Configuration Menu
3. Bottom Margin 4. Left Margin
Set Value(s) For:
5. Right Margin 6. Horizontal Tabs 7. Vertical Tabs 8. Top Print Reference 9. Left Print Reference
3. Emulation Link
Emulation Link Menu
1. Set Values
1. ANSI 3.64 2. IBMGP 3. PPXL IIII 4. FX286e 5. DEC LA210
2. Clear Values 2. Print All Formats Values 3. Assign Paper Path Select Paper Path for Assignment
6. GEN 3410XL
Print Formats
4. Bottom/Front Path 5. Rear Path

Main Menu
1. Exit Printed Menu 2. Format
Path
Function
Interface Menu
1. RS-232C Serial
RS-232C Serial Interface Menu
1. Baud Rate 2. Character Bit Definition 3. Parity 4. Interface Control
4. User Defined Options 5. Emulation Dependent Options 6. Software Options
2. Centronics Parallel
1. Busy Lead Control
1. Lead Control
Lead Control
2. Fault Lead Control 3. ACK Lead Control
1. Fault Active Low 2. Select Active High
7. Status Report
Centronics Parallel Interface Menu
2. Lead Polarity
Select Lead Polarity
3. Paper Out Active High 4. Strobe Active Low 5. Busy Active High 6. ACK Active Low

3. AutoSwitch Options 3. Prime Options
Select Prime Options
1. Prime on Input Prime Lead 2. Prime on Received DEL
Enter AutoSwitch Delay
1. Set Receive Buffer Size
4. Buffer Options
2. Set Low Trip Point 3. Set High Trip Point
5. Ignore Received Character
1. Ignore Character Option 2. Set Ignored Character
6. Test Options
1. Standard Hex Dump 2. Enhanced Hex Dump 3. 80 Column Loop-Back 4. 132 Column Loop-Back
7. 1284 Nibble Mode
Toggle 1284 Nibble Mode
Printed Menu
4-5
Main Menu
1. Exit Printed Menu 2. Format 3. Interface Parameters
Path
Function
4. User Defined Option
Select User Defined Options
1. Auto Wrap 2. Slash Zero 5. Power Up Online 6. Power Up to Powered Down State 7. Paper Tearoff Timeout 8. Beeper 10. Setup Mode Inactivity Timeout 12. Form Parameters Change on Paper Path Change 13. Two Box Option, Auto-Load of Continuous Forms
5. Emulation Dependent Options
Emulation Dependent Options Menu
1. ANSI 3.64 2. IBMGP 3. PPXL III
1. Set Emulation
Select Emulation
4. FX286e 5. DEC LA210 6. GEN 3410XL
2. User Selectable Emulation Options
Select Emulation Dependent Options
Enable/Disable Emulation Options See Emulation Options in Appendix B
6. Software Options 7. Status Report
Software Options Menu
Enable/Disable Software Options See Software Options in Appendix B
Print Status Report

Main Menu
1. Exit Printed Menu 2. Format 3. Interface Parameters 4. User Defined Option 5. Emulation Dependent Options 6. Software Options 7. Status Report
Path
Function
Security Menu
1. Menu Lock 2. Online Key Lock 3. Keys locked when online Select Keys to be locked when online Select Keys to be locked when offline
Enter Combination for Menu Lock
Enter Combination for Online Lock
1. Park/Path 2. Font 3. Quality 4. CPI 5. LPI

1. Velocity Range 1 2. Velocity Range 2 3. Velocity Range 3 4. Velocity Range 4 5. Velocity Range 5 6. Velocity Range 6 7. Velocity Range 7 8. Velocity Range 8 9. Velocity Range 9 10. Velocity Range 10 11. Velocity Range 11 12. Velocity Range 12 13. Velocity Range 13 14. Velocity Range 14 15. Print All Current Flight Time Patterns
4. Keys locked when offline
Hardware Configuation Menu
6. FF 7. LF 8. Fine Adjust UP 9. Fine Adjust DOWN 10. Tear Off 11. RESERVED 12. Format 13. Lock all keys 14. Unlock all keys
1. Hardware Options Select Velocity Range or Print Patterns 2. Adjust Flight Time
Select Hardware Options
1. RESERVED 2. Tractors (Rear) 3. Tractors (Front/Bottom) 4. RESERVED 5. Paper Motion Detector 6. TX/CX Adapter 7. Network Print Server
Function
Path
Function
Printed Menu
4-7
Printed Menu Function Detail Map 2. Format

Main Menu
1. Exit Printed Menu
ISU Defaults shown in ( )

Formatting Menu 1. Modify Active Format Print Format Menu
2. Format
1. Fonts
Select Font
1. Gothic DP Rev 2.0 72 (ENB) 2. Gothic LQ Rev 2.0 72 (DIS) 3. CourierDP Rev 2.0 72 (DIS) 4. CourierLQ Rev. 2.0 72 (DIS) 5. GothIt DP Rev 2.0 72 (DIS) 6. GothIt LQ Rev 2.0 72 (DIS) 7. CourIT DP Rev 2.0 72 (DIS) 8. CourIt LQ Rev 2.0 72 (DIS) 9. WD GothDP Rev 2.0 72 (DIS) 10. WD Goth LQ Rev 2.0 72 (DIS) 11. OCR-B DP Rev 2.0 72 (DIS) 12. OCR-B LQ Rev 2.0 72 (DIS) 13. Micro DP Goth Rev 2.0 43 (DIS) 14. Micro LQ Goth Rev 2.0 43 (DIS) 15. OCR-A DP Rev 2.0 72 (DIS) 16. OCR-A LQ Rev 2.0 72 (DIS)
2. Character Spacing
Current Character Spacing in Characters/Inch is (10.000) Enter new Spacing
3. Line Spacing
Current Line Spacing in Lines/Inch (LPI) is (6.000) Enter new Spacing
Continued on Next Page

Main Menu
Continued from previous page

1. Unidirectional Graphics(ENB) 2. Unidirectional DP (DIS) 3. Unidirectional LQ (DIS) 4. Bold Print (DIS) 5. Shadow Print (DIS) 6. Auto <CR> on <LF> (ENB) 7. Auto <LF> on <CR> (DIS) 8. Auto <CR> on <VT> or <LF> (ENB) 9. Proportional Print (DIS) 10. Underline Mode (DIS) 11. Reserved (DIS) 12. Full Width Underline Mode (DIS) 13. Overline Mode (DIS) 14. Double Line Feed Mode (DIS) 15. Perforation Skip (DIS) 16. Power-Up with Quality Print (DIS) 17. Reduced Maximum Vertical Slew (DIS) 18. Auto Tearoff on Form Feed (DIS)
2. Format
Formatting Menu 1. Modify Active Format Print Format Menu 1. Fonts 2. Character Spacing 3. Line Spacing
4. Printing Mode
Select Printing Mode
5. National Character Substitutions
Select Substitution Set
0. USASCII (ENB) 1. German (DIS) 2. French A (DIS) 3. French B (DIS) 4. French Canadian (DIS) 5. Dutch (Netherlands) (DIS) 6. Italian (DIS) 7. U.K. (DIS) 8. Spanish (DIS) 9. Danish/Norwegian A (DIS) 10. Danish/Norwegian B (DIS) 11. Danish/Norwegian C (DIS) 12. Danish/Norwegian D (DIS) 13. Swedish/Finnish A (DIS) 14. Swedish/Finnish B (DIS) 15. Swedish/Finnish C (DIS) 16. Swedish/Finnish D (DIS) 17. Swiss (DIS) 18. Danish/Norwegian E (DIS) 19. ISO 8859-1 Latin 1 (DIS) 20. ISO 8859-2 Latin 2 (DIS) 21. ISO 8859-3 Latin 3 (DIS) 22. ISO 8859-4 Latin 4 (DIS) 23. MS Code Page 437 ENGLISH (DIS) 24. MS Code Page 850 MULTI 2 (DIS)
25. MS Code Page 852 SLAVIC (DIS) 26. MS Code Page 863 Canadian/French (DIS) 27. ROMAN 8 HP (DIS) 28. Mazowia (DIS) 29. ISO 8859-9 Latin 5 (DIS) 30. Turkish (DIS) 31. Greek (DIS) 32. Kamenicky (DIS) 33. FX286e FRance (DIS) 34. FX286e Germany (DIS) 35. FX286e UK (DIS) 36. FX286e Denmark I (DIS) 37. FX286e Sweden (DIS) 38. FX286e Italy (DIS) 39. FX286e Spain I (DIS) 40. FX286e Japan (DIS) 41. FX286e Norway (DIS) 42. FX286e Denmark II (DIS) 43. FX286e Spain II (DIS) 44. FX286e Latin America (DIS) 58. MS Code Page 858 (DIS) 60. ISO 8859-15 Latin 9 (DIS)
Printed Menu
4-9

Main Menu

1. All Horizontal Tabs 2. All Vertical Tabs 3. All Margins
2. Format
Formatting Menu 1. Modify Active Format Format Control Menu 1. Print Format 2. Page Format Page Format Menu
Clear:
4. Top Print Reference 5. Left Print Reference 6. Horizontal Tabs 7. Vertical Tabs
1. Form Length (11) 2. Top Margin (0)
1. Clear Values
3. Bottom Margin (0) 4. Left Margin ( 0)
Enter Value in Inches XX.XXX Note: Data may also be entered in decipoints. See Software Option 9 .
2. Set Values
Set Value(s) for:
5. Right Margin (0) 6. Horizontal Tabs (0.8) 7. Vertical Tabs (None) 8. Top Print Reference (0) 9. Left Print Reference (0)
3. Emulation Link (No Value Set)
Emulation Link Menu
1. Set Values
1. ANSI 3.64 2. IBMGP 3. PPXL IIII 4. FX286e 5. DEC LA210
2. Clear Values
6. GEN 3410XL
2. Print All Formats Values
Print Out Format Values
3. Assign Paper Path
Select Paper Path for Assignment
1. RESERVED 2. RESERVED 3. RESERVED 4. Bottom/Front 5. Rear
Printed Menu Function Detail Map 3. Interface Parameters RS-232C

Main Menu
Select Baud Rate

1. 110 (DIS) 2. 300 (DIS) 3. 600 (DIS) 4. 1200 (DIS) 5. 2400 (DIS) 6. 4800 (DIS)
Interface Menu
1. RS-232C Serial (DIS)
RS-232C Serial Interface Menu
7. 9600 (ENB) 8. 19200 (DIS)
1. Baud Rate
1. 1 Start Bit, 7 Data Bits, Parity Bit, 1 Stop Bit (DIS) 2. 1 Start Bit, 7 Data Bits, Parity Bit, 2 Stop Bits (DIS) 3. 1 Start Bit, 7 Data Bits, 1 Stop Bit (DIS) 4. 1 Start Bit, 7 Data Bits, 2 Stop Bits (DIS) 5. 1 Start Bit, 8 Data Bits, Parity Bit, 1 Stop Bit (DIS) 6. 1 Start Bit, 7 Data Bits, Parity Bit, 2 Stop Bits (DIS) 7. 1 Start Bit, 8 Data Bits, 1 Stop Bit (ENB) 8. 1 Start Bit, 7 Data Bits, 2 Stop Bits (DIS)
2. Character Bit Definition
Select Character Bit Definition
1. Even (ENB) 2. Odd (DIS)
3. Parity
Select Parity Options
3. Space (DIS) 4. Mark (DIS)
4. Interface Control (Continued on next page)
5. Ignore Received Parity (ENB)
Printed Menu 4-11
Printed Menu Function Detail Map 3. Interface Parameters RS-232C (Continued from previous page)
Main Menu
Interface Control Menu
1. X-On/X-OFF (DC1/DC3) Control Interface Menu 1. RS-232C Serial (DIS) RS-232C Serial Interface Menu 1. Baud Rate 2. Character Bit Definition 3. Parity
X-ON/X-OFF (DC1/DC3) Reported By:
1. Ready/Busy (ENB) 2. Online/Offline (ENB) 3. Fault (ENB)
4. Transmit X-ON's (DC1) Until Data Received (DIS)
5. Transmit X-OFF's (DC3) Until No Received Data (DIS)
6. Transmit X-On (DC1) On Power Up (DIS)
4. Interface Control 2. DTR (CD) Lead Control DTR (CD) Pin 20 Reports:
7. Transmit X-On's (DC1) On No Received Data (DIS)
1. Ready/Busy (DIS) 2. Online/Offline (DIS)
1. RTS (CA) Lead Active High (ENB) 2. CTS (CB) Lead Active High (ENB) 3. DSR (CC) Lead Active High (ENB) 4. DTR (CD)) Lead Active High (ENB) 5. SRTS (SCA) Lead Active High (ENB)
3. Fault (DIS)
3. RTS (CA) Lead Control
RTS (CA) Pin 4 Reports:
1. Ready/Busy (DIS) 2. Online/Offline (DIS) 3. Fault (DIS)
1. Ready/Busy (DIS)
4. SRTS (SCA) Lead Control
SRTS (SCA) Pins 11/19 Reports:
2. Online/Offline (DIS) 3. Fault (DIS)
1. ACK When Buffer Available (DIS) 2. ACK After Print (DIS)
Select ETX/ACK Protocol
5. Transmission Setup
Select Transmission Setup
1. Transmission Disabled (DIS)
2. CTS (CB) Lead Controls Transmission (DIS)
6. Lead Polarity
3. DSR (CC) Lead Controls Transmission (DIS)
1. Ready Indication Disabled
7. ETX/ACK Protocol Select Ready Indication Options 8. Ready Indication
2. Flash Online LED for Not Ready (DIS)
Printed Menu Function Detail Map 3. Interface Parameters Centronics Parallel

Main Menu
1. Busy Lead Control Busy Lead Activated By:
1. Offline (ENB) 2. Fault (ENB)
Interface Menu 1. RS-232C Serial (DIS) 2. Centronics Parallel (ENB) Centronics Parallel Interface Menu
3. Paper Out (ENB) 4. Busy (ENB)
2. Fault Lead Control
Fault Lead Activated By:
1. Offline (DIS) 2. Fault (ENB) 3. Paper Out (ENB) 4. Busy (DIS)
1. Lead Control
Lead Control
3. ACK Lead Control
Select ACK Lead Control
1. Inhibit ACK for Online -> Offline (DIS) 2. Inhibit ACK on Paper Out (DIS) 3. Inhibit ACK on Fault (ENB) 4. Pulsed During Busy (ENB)
2. Lead Polarity
1. Fault Active Low (ENB) 2. Select Active High (ENB)
3. Paper Out Active High (ENB)
4. Strobe Active Low (ENB) 5. Busy Active High (ENB) 6. ACK Active Low (ENB)
3. Prime Options
Select Prime Options
1. Prime on Input Prime Lead (DIS) 2. Reserved (DIS) 3. Prime on Received DEL (DIS)
Printed Menu 4-13
Printed Menu Function Detail Map 3. Interface Parameters

Main Menu
Interface Menu
1. RS-232C Serial 2. Centronics Parallel 3. AutoSwitch Options 4. Buffer Options Buffer Options Menu 1. Set Receive Buffer Size 2. Set Low Trip Point 3. Set High Trip Point
Current switch delay = (30) seconds Enter delay in 10 SEC increments; range is 10-250
Current Receive Buffer Size = (4K) Enter value in increments of 1K; range is 2K-63K
Current Low Trip Point, referenced from bottom = (256) Enter value in percent of current buffer size
Current High Trip Point, referenced from bottom = (3840) Enter value in percent of current buffer size
5. Ignore Received Character
Ignore Received Character Menu
1. Ignore Character Option
Toggle Option ENB/DIS (DIS)
2. Set Ignored Character Select Test Options
Enter decimal value of character to be ignored
6. Test Options
1. Standard Hex Dump (DIS) 2. Enhanced Hex Dump (DIS) 3. 80 Column Loop-Back (DIS) 4. 132 Column Loop-Back (DIS)
7. 1284 Nibble Mode
Toggle Option ENB/DIS (ENB)
Printed Menu Function Detail Map 4. User Defined Options

Main Menu
1. Exit Printed Menu 2. Format 3. Interface Parameters
4. User Defined Options
User Defined Options Menu
1. Auto Wrap (ENB) 2. Slash Zero (DIS) 3. RESERVED (DIS) 4. RESERVED (DIS) 5. Power Up Online (DIS) 6. Power Up to Powered Down State (ENB) 7. Paper Tearoff Timeout (ENB) 8. Beeper (ENB) 9. RESERVED (DIS) 10. Setup Mode Inactivity Timout (ENB) 11. RESERVED (DIS) 12. Form Parameters Change on Paper Path Change (ENB) 13. Two Box Option, Auto-load of Continuous Forms (DIS)
Printed Menu 4-15
Printed Menu Function Detail Map 5. Emulation Dependent Options

Main Menu
1. Exit Printed Menu 2. Format 3. Interface Parameters 4. User Defined Options
5. Emulation Dependent Options
Emulation Dependent Options Menu
1. Set Emulation
Select Emulation
1. ANSI 3.64 (ENB) 2. IBMGP (DIS)
2. User Selectable Emulation Options
Select Emulation Dependent Options
3. PPXL III (DIS) 4. FX286e (DIS) 5. DEC LA210 (DIS) 6. GEN 3410XL (DIS)
1. - ANSI - Compress characters on CPI change to avoid overlapping print (ENB) 2. RESERVED (DIS) 3. - ANSI and DEC - Enable 8-bit control functions (80-9F hex). Option 9 must be off (DIS) 4. - ANSI - Respond to control codes while in graphics mode (ENB) 5. RESERVED (DIS) 6. RESERVED (DIS) 7. - ANSI - Select/Deselect printer by DC1/DC3 in parallel interface (DIS)
11. - EPSON - Map Italics to high-order characters (DIS) 12. Abort ANSI and DEC ESC sequences containing control codes after the Control Sequence Introducer (DIS). As shipped, if the printerfinds a control code imbedded in an otherwise valid ANSI or DEC escape sequence, then the printer executes the control code, as well as the affected escape sequence. If option 12 is enable, then the escape sequence is aborter and the control code is discarded. 13. RESERVED (DIS) 14. - ANSI - Ignore vertical tab control code when no tabs set (DIS)
18. PPXL - Power up to powered down state (ENB) For the printer to power up to Proprinter defaults, disable this option. 19. ANSI - Strip the eighth bit from all received data (DIS) 20. - Epson - Interpret ASCII 80 to 9F as printable characters instead of control codes (DIS) 21. Epson - If this option is ENB (default), the printer powers up to the powered-down state and software resets (<ESC>@) to the format assigned to the current paper path. If this option is DIS, the printer software resets (<ESC@>) and also powers up to the Epson defaults, regardless of the status of Software Option 14.
15. - PPXL and Epson - Enable CAN code (DIS) 22-32. RESERVED (DIS) 16. PPXL -discard p1 and p2 of ESC [p1 p2 p3 sequences (DIS) 17. Epson - Default to 12-inch form on software reset (DIS). If you enable this option, disable Option 21.
8. RESERVED (DIS)
9. - ANSI and PPXL - Default to character set 2 (DIS)
10. - ANSI and DEC - Enable answerback (DIS)
Printed Menu Function Detail Map 6. Software Options 7. Status Report

Main Menu
1. Exit Printed Menu 2. Format 3. Interface Parameters 4. User Defined Options 5. Emulation Dependent Options
6. Software Options 7. Status Report

Print Report
Software Options Menu
1. Back up to top of oversized characters (DIS) 2. Back up to top of bar codes (DIS) 3. Use staggered dot pattern for low-resolution bar codes (ENB) 4. Print guard bars on applicable bar codes (DIS) 5. SI/SO control codes toggle bar code and oversize characters (DIS) 6 - 8. RESERVED (DIS)
14. Load format assigned to the current paper path on power-up (DIS)
22. Print POSTNET bar codes unidirectionally (DIS) 23. Disable print head homing before retracting paper during tear-off or autoview (DIS) 24. Reduce slew rate for tear-off function (DIS)
15. RESERVED (DIS)
16. Map Danish/Norwegian E substitutions to all international character sets (DIS) - The only ASCII characters affected by Danish/Norwegian E are 155 and 157, decimal. These locations are not normally printable characters. To print characters 155 and 157, you must first enable character set 2 from the Emulations Options Menu. 17. Receive data in local state (DIS)
25. Enable paper shear after processing form feed (DIS)
26. Ignore FF when current vertical position is TOF (DIS)
9. Units of measure for entering values in the Printed Menu , ENB = Decipoints, DIS = Inches. 10. RESERVED (DIS) 11. When a Fault condition occurs, go offline (DIS) 12. Bottom margin tracks forms length (ENB) 13. Paper out fault is automatically cleared when paper is detected (ENB)
18. Reduce carriage speed to 70% for line draw characters and graphics (ENB) 19. Send a Busy signal every 20 characters when Offline (DIS). Only applies if option 17 is enabled. 20. RESERVED (DIS) 21. Strip leading and trailing white space from POSTNET bar codes and change density from 20 dpi to 24 dpi (DIS)
27. Parse and convert &%HxHx command sequences (DIS)
28. Substitute Euro symbol for international monetary symbol in ISO8859-x and MS850 (DIS) 29. Substitute Euro symbol for character in location 0xFE in all character sets (DIS) 30 - 32 Reserved (DIS)
Printed Menu 4-17
Main Menu
1. Exit Printed Menu 2. Format 3. Interface Parameters 4. User Defined Option 5. Emulation Dependent Options 6. Software Options 7. Status Report
Printed Menu Function Detail Map 98. Security Menu 99. Hardware Configuration Menu
Security Menu
1. Menu Lock 2. Online Key Lock 3. Keys locked when online, ISU ENB Select Keys to be locked when online
Enter Combination for Menu Lock
Enter Combination for Online Lock
1. Park/Path 2. Font (ENB)
4. Keys locked when offline, all DIS after ISU
Select Keys to be locked when offline
3. Quality (ENB) 4. CPI (ENB) 5. LPI (ENB)
Hardware Configuation Menu
6. FF 7. LF 8. Fine Adjust UP
1. Velocity Range 1 9. Fine Adjust DOWN 2. Velocity Range 2 10. Tear Off 3. Velocity Range 3 11. RESERVED 4. Velocity Range 4 12. Format (ENB) 5. Velocity Range 5 13. Lock all keys 6. Velocity Range 6 14. Unlock all keys 7. Velocity Range 7 8. Velocity Range 8 9. Velocity Range 9 10. Velocity Range 10 11. Velocity Range 11 12. Velocity Range 12 13. Velocity Range 13 14. Velocity Range 14 15. Print All Current Flight Time Patterns
1. Hardware Options Select Velocity Range or Print Patterns 2. Adjust Flight Time
Select Hardware Options
1. RESERVED 2. Tractors (Rear) 3. Tractors (Front/Bottom) 4. RESERVED 5. Paper Motion Detector 6. TX/CX Adapter 7. Network Print Server
Exit the Printed Menu

These keys provide navigation in the Printed Menu. Clear The FIRST key goes to the top level of the Printed Menu at any time. First Park / Path Press 1 to select Exit. 1 Menu Press the ENTER key to exit the Printed Menu. The printer asks abort or save menu changes. Enter Park / Path Press 1 to abort or 2 to save. 1 Font NOTE: Saving changes from the Printed Menu affects only the current, active format. To save the active format to one of the stored formats, use the LCD menu. 2 The printer is now in the LCD menu. To get out of the LCD menu and back online, press FIRST, ENTER, and then ON LINE. Clear Press the FIRST key. First Menu Press the ENTER key. Enter On Line Press the ON LINE key. Former Format:4
Printed Menu 4-19
Chapter 5 Control Panel Lockouts

When LOCKED is displayed on the LCD, it is usually because the printer is online and the user is pressing one of the keys that are supposed to work offline only, for example, FONT or CPI. If LOCKED is displayed and the ON LINE light is on, press the ON LINE key to turn it off. If a user tries to go offline and gets flashing lights and a prompt to enter a code, the printer has been locked online. Either get the combination or resort to one of the remedies described later in this chapter to recover. The Printed Menu can also be locked out in a similar way. If LOCKED is unexpectedly displayed, a user may have locked out some of the keys. This printer allows considerable control over which control panel keys work online and which keys do not.
Lock the Printer Online

To lock the printer online until a combination of digits is entered, access the security menu, option 98, on the main menu. This option does not print out but is available to the user. Using this feature effectively locks out both the LCD menu and the Printed Menu, as well as the quick selections like FONT and CPI. A sequence of up to five digits may be used for a combination, but the highest number allowed is 65535. To remove a lock, enter a combination of 00000. Example: Desired combination = 12345. With the printer offline, proceed as follows: Menu LCD displays Prog:Exit Enter
LCD displays Prog:PrMenu 8 Menu Main menu is printed. Enter
Press 9, 8, ENTER to print the security menu. 9
Control Panel Lockouts
5-1
Menu Enter Font Press 2, ENTER to select Online Key Lock. 2 Menu Enter 12345 Menu New combination for Online Lock is 12345 Enter Clear Main Menu is printed First Park / Path Exit the Main Menu 1 Menu LCD displays PrMenu: Enter Font Save 1 Menu LCD displays Prog:PrMenu Enter Clear Exit the Printed Menu First Menu LCD shows format number. Enter Enter combination for Online Lock.
If the printer is turned offline, then online, lights flash and a prompt to enter the combination is displayed. Press ENTER following the last digit (1, 2, 3, 4, 5, Enter). The Online Lock may be set from the host by sending an escape sequence. Details are in the ANSI chapter in the Programmer's Manual. If the printer is locked online and the combination is unknown, send the escape sequence to either set the combination to 00000 (which removes the lock) or to another number. Send the escape sequence to select ANSI before sending the escape sequence to change the lock to be sure the printer is in ANSI emulation. If all else fails, remove the lock with an ISU (Initial Set Up); see "Reset the Printer ISU, Chapter 9. Be sure to have a printed configuration sheet available if an ISU is performed. An ISU erases all configuration information. It is recommended that a status report be printed if the printer is to be locked online or any time the configuration is changed.
Lock the Printed Menu

The printer can be set so that the Printed Menu will not work until a combination of digits is entered. Setting the combination is very similar to setting the combination for the online lock described in the previous section. As many as 5 digits can be entered (the highest useable number is 65535) or enter 00000 to remove the lock. This can be done from the Security menu, (option 98 on the main Printed Menu) or from the host by sending an ANSI escape sequence. Details are in the ANSI chapter in the Programmer's Manual. Recovery from a lost combination is the same as for the online lock; the best method is to transmit a 00000 combination from the host. If an ISU is necessary, print out a status sheet before resetting the printer.
Lock Various Keys

The security menu allows certain keys to work online or offline. The process is selfexplanatory upon entering the security menu.
Control Panel Lockouts
5-3
Chapter 6 Formats
What Is A Format ?
A format is a set of printer parameters, which are stored in nonvolatile RAM. There are four stored formats and one active format. All formats contain the following operating parameters: Font Modes Top Print Reference Character Set Form Length Horizontal Tabs CPI Top Margin Vertical Tabs LPI Left Margin Left Print Reference
Each paper path has a stored format assigned to it. The same format can be assigned to more than one paper path. Any format can be modified and renamed. NOTE: Control panel, LCD Menu, Host and Printed Menu changes affect ONLY the active format. To save the current format to one of the four stored formats, use the Save To function from the LCD Menu or use the ANSI escape sequencefrom the host for Customer Setup Save (CSS). Details are in the ANSI chapter in the Programmer's Manual.
Why Use Formats?

Normally the printing parameters are controlled by the host, usually via the application. NOTE: If the printer can be changed from the application, it is not usually necessary to modify format parameters. Formats are very useful, however, when the host application cannot change the printers operating parameters. In those instances, using formats is advisable if parameters need to be changed often, for example, when printing a variety of forms.
Formats 6-1
The Active Format

The active format is the series of current operating parameters, which the printer uses when printing. As shipped, or upon an Initial Setup (ISU) of the printer, factory default parameters plus all the parameters of Format 4 become the active format. Once enabled, any number of changes to the active format can be made. Events that can change the active format are: commands from the host LCD menu changes Printed Menu changes control panel keys (CPI, LPI, etc.) selection of an alternative format selection of a different paper path
The Active Format acts as a scratch pad for setting parameters to be saved to one of the four stored formats.
Stored Formats
A stored format is a series of operating parameters held in the memory of the printer. This printer has four individual stored formats. Any one of these formats can become the active format as a result of making fomat selections from the control panel. The active format may also be saved as one of the stored formats using the Save function from the LCD menu. As shipped, or upon an ISU of the printer, the four stored formats are set to factory default parameters.
Print All Format Information

Complete information about all formats can be printed using the LCD menu. To print all format information, select Prog:Utility from the main menu. The first two selections under this submenu Prnt:Stat and PR Format will print all information about all formats. It is always a good idea to keep a current copy of the status and formats printout for future reference.
Formats Auto-execute on Paper Path Change

As shipped, when the paper path is changed, the printer will make the stored format that is assigned to the new paper path the active format. If the previous active format has not been saved to a stored format, all settings in the previous active format will be lost. NOTE: Changing the paper path will invoke the format assigned to that paper path. Making a stored format the active format will not change the active paper path. This function can be disabled in the Printed Menu under: User Defined Options, disable Forms Parameters Change on Paper Path Change.
Save a Format from the Control Panel

The active format, along with any changes made, may be saved to any one of the stored formats with the Save option on the LCD menu. Note: The format number that displays first when saving is the currently assigned format. Select the desired format by using the UP or DOWN arrows. Press ENTER to save.
Save a Format from the Host

The active format may be saved to any of the stored formats with an ANSI escape sequence. The ANSI term for this is CSS (Customer Setup Save). The printer must be in ANSI emulation to do this. (Emulations can be switched with escape sequences. Details are in the ANSI chapter in the Programmer's Manual.)
Select a Format from the Control Panel

A stored format can be changed to the active format using the FORMAT key on the control panel. With the printer offline, press and release the FORMAT key to cycle through the formats: ACTIVE, 1, 2, 3, 4. Stop at the desired selection and wait about three seconds for the function to time out. The selected format overwrites the active format and is assigned to the current paper path. Selecting ACTIVE will exit the format function without changes.
Select a Format from the Host

A stored format may be selected from the host with an ANSI escape sequence. The ANSI term for this is CSU (Customer Setup Unsave). The printer must be in ANSI emulation to do this. (Emulations can be switched with escape sequences. Details are in the ANSI chapter in the Programmer's Manual.)
Select the Assigned Format from the Host

The format assigned to the current paper path may be selected with an ANSI escape sequence. The ANSI term for this is RIS (Reset to Initial State). The printer must be in ANSI emulation to do this. (Emulations can be switched with escape sequences. Details are in the ANSI chapter in the Programmer's Manual.)
Power Up to the Currently Assigned Format

As shipped, the printer will power up with the setting that was in the active format when power was turned off. The printer may be set to power up with the format assigned to the current paper path. This can be done in the Printed Menu Software Option 14. See Chapter 4.
Formats 6-3
Rename a Format
An alphanumeric name of up to 16 characters can be assigned to each of the four stored formats and also to the active format. This can only be done from the host using ANSI escape sequences. See the ANSI chapter of the Programmer's Manual. The stored format names are saved in nonvolatile RAM until changed by the user or reset by ISU. Note: A user-defined name for the active format will be lost when a stored format is called up.
Linking Emulations to Formats

When the printer is shipped, and again at ISU, none of the stored formats is linked to an emulation. After ISU, the current emulation remains current when a stored format is enabled. This is true whether the stored format is invoked by a paper-path change, by the control panel Format key, or by ANSI CSU command. In other words, an ISU unlinks emulations and formats. Any supported emulation can be assigned (linked) to any of stored formats 1-4. The only way that a linkage can be either assigned or modified is via the Printed Menu. A linkage thus established is the only stored parameter that is immune from being over-written if the current state of the printer is saved to the affected format. This is true whether the current state is saved by the SAVE function on the LCD menu, or by ANSI CSS command.
Chapter 7 LCD Head Gap Menu

The print head gap on dual path printers may be controlled from the LCD menu. Print head gap is the distance from the print head nozzle to the striker bar. Maintaining the correct print head gap is critical to good print quality and print head life. If the gap is too small, characters will smudge and the ribbon may snag on the print wires. If the gap is too large, the print quality will be poor, the printer will be noisier, and may increase print head wear. Single paper path printers require manual adjustment of the print head gap. The LCD Menu will not display the Head Gap options on single path printers. As shipped, dual path printers are set to automatically adjust the print head gap each time a form is loaded. Semiautomatic head gap adjustment allows preset print head gaps to be applied to any paper path. Semiautomatic head gap adjustment may be used in one paper path and automatic print head gap adjustment used in another. From the LCD main menu Prog:Utility, select Utility:Prnt Stat to print a status that shows the print head gap mode and offset settings for the active format. Select Utilit:PR Format to print the same information for the four stored formats. Print head gap control is available only from the LCD menu. Neither host commands nor the Printed Menu offer any control over the print head gap.
Auto Head Gap Adjust

The advantage of auto head gap is that the operator never needs to adjust the print head gap, except perhaps as the ribbon wears. Forms of various thicknesses may be loaded into the different paper paths and the print head gap will adjust to match the form.
How Auto Head Gap Adjust Works

If there is no paper in front of the print head or when the top cover is opened, the print head will back away from the striker bar as far as possible. When dual path printers are set to Auto Head Gap Adjust (as shipped), loading a paper path will cause the following actions: Pressing the FF/Load key will load paper in the selected path to the top print reference. The carriage and print head move to a position over the paper-out sensor. One of the print wires in the print head is extended. The auto gap mechanism moves the print head toward the paper. The extended print wire contacts the paper through the ribbon and is pushed back. The motion of the print wire is detected and the position of the print head is used to establish the thickness of the ribbon/paper combination. The auto gap mechanism moves the print head to the optimal print gap.
LCD Head Gap Menu
7-1
Change the Auto Head Gap Adjustment

If the print head gap is consistently too tight or loose, as the ribbon wears, or as printing becomes lighter, the print head gap offset may be adjusted from the LCD menu. To make adjustments to the print gap use the following procedure: Menu Make sure the printer is in local mode (the On Line light is off). Press the MENU Key. The LCD will display EXIT. Enter
Press the DOWN arrow until Head Gap is displayed. Press the ENTER key. 9
Press the DOWN arrow until Automatic is displayed. Press the ENTER key, Gap Adj will blink and Automa> XX will be displayed, where XX number will be between 1 and 20. 9
If printing is too light, decrease the number by using the UP arrow key. If printing is smearing, increase the number by using the DOWN arrow key. Make the change in small increments. 8 Print Quality To test the new setting, press the PRINT QUALITY key, Test * Running will be displayed and the printer will start printing a test pattern. To stop the printing, press the PRINT QUALITY key again (a few lines will print before the printer stops printing). To view the printing, press the TEAROFF key, Tearoff will be displayed. If the print gap still needs adjusting, press the TEAROFF key again, the UP or DOWN arrow key and test it again.
Menu To save the change, press the ENTER key, the display will blink with Gap Adj and stop with Automatic. Press the CLEAR key, Exit will display. Press the DOWN arrow key to Save. Press the ENTER key twice, Format X, where X is 1 to 4 will blink and the new setting has been saved to the specified format.
Enter Clear
Press the CLEAR key, Exit will be displayed. Press the ENTER key to exit the Program Mode. First
Finish by tearing off the excess paper, parking the paper, reload the paper and send a test to the printer. If satisfactory, the adjustment is complete. If not, repeat this section to adjust the print gap further.
Before Saving to a Format

Print head gap settings may only be changed from the LCD menu. The only way to save print head gap settings to one of the stored formats is to modify the active format and save it to the desired stored format. With paper loaded in the desired paper path, note carefully the format number shown on the LCD. This is the format assigned to the current paper path. Press and release the FORMAT key to select the desired format. Print head gap settings may now be made.
Save the Setting to a Format

Press the FIRST key to go back to the LCD main menu. Use the DOWN ARROW to step to Prog:Save To. The format assigned to the current paper path will be shown on the LCD. Press the ENTER key to save the current state of the printer to the number shown on the LCD. As in the case of other user-adjustable parameters, changes to the head gap settings apply initially to the active format. The active format is normally maintained through power on and power off, but will be overwritten if the paper path is changed or if a different format is loaded by the control panel or the host.
Semiautomatic Head Gap Adjust

The print head can also be commanded to go to a fixed position when a paper path or format is selected. Different fixed gap settings may be assigned to any of the paper paths. With paper loaded in the desired paper path, note carefully the format number shown on the LCD. This is the format assigned to the current paper path. Press and release the Format key to select the desired format. Print head gap settings may now be made. From the LCD main menu Prog:Head Gap, select Head G:Semi-Auto. The numbers in this menu have the reverse effect compared to the numbers in the Auto Head Gap Offset menu. In semiauto head gap adjust, the smaller the number, the larger the print head gap. Pressing the UP ARROW or DOWN ARROW keys repeatedly will scroll through a list of settings that include selections for 5-part, 6-part etc. These are good starting points for various multipart forms. Each incremental step is approximately 0.001 change to the gap. Press the PRINT QUALITY key to start a test pattern. Press the key again to stop the test. Press the TEAR OFF key to view the printout. Make small adjustments until optimum print quality is obtained. To save the changes to the form assigned to the current paper path, select Prog : Save from the main LCD menu and press Enter.
LCD Head Gap Menu
7-3
Chapter 8 Line Up the Job on the Page

The UP ARROW and DOWN ARROW keys work like a mechanical paper advance knob. Instead of manually adjusting top-of-form this way every time paper is loaded for a particular job, the required offset can be stored as a top print reference. Note: For common paper sizes, the horizontal print position can be adjusted by moving the tractors on this printer. However, if the edges of the paper dont engage the exit rollers, the paper will not feed properly. This results in skewed lines or paper jams. If necessary, pull the left tractor locking lever forward and adjust the left tractor position so that the left edge of the paper lines up with 0 on the position guide behind the tractor. Horizontal position should never be adjusted in a manner that allows printing over the sprocket holes or off of the paper.
Vertical Paper Movement

If the vertical position of a line of text is not exactly where it should be on the paper, the form can be moved up or down in 1/72-inch increments with the UP ARROW and DOWN ARROW keys. Holding a key down will move the paper faster. NOTE: It is possible to move paper with the arrow keys even when the printer is online. Positioning paper with the arrow keys is the same as turning a paper advance knob; it is what is known as an unregistered move. The printer does not keep a record of how far the paper was moved, and any adjustment made this way disappears when paper is reloaded. The next time the paper is loaded, the printer advances paper so that the top edge of the physical form lines up with the top wire of the print head. The distance that paper moves during a load operation is the load-length distance.
Print References
The top print reference is similar to a top margin, and the left print reference is similar to a left margin. However, there are critical differences between margins and print references that should be understood before deciding which to use.
Line Up the Job on the Page
8-1
Set a Top Print Reference

Assume that a particular form must be adjusted the same number of increments with the UP ARROW key every time that form is loaded. This step may be eliminated by saving an offset value to the load length distance so the form will automatically be properly positioned when it is loaded. This is the Format parameter "Top Print Reference." Top print reference can be set from the LCD menu, or from the Printed Menu. It is easier to set it from the Printed Menu. Different top print references can be included in stored formats, but there are two aspects of setting the top print reference that are not obvious: 1. 2. The top print reference cannot be modified in the active format. If a top print reference is not saved to a stored format, it never takes effect. After saving a top print reference to a stored format, it will not take effect until the next time paper is loaded. If a top print reference is saved to a stored format, the operator must park and reload the paper in order for the top print reference to take effect.
There must always be blank space at the bottom of a page or form that is equal to or greater than the top print reference; otherwise, the printer will print across the perforation and onto the next form.
Set the Tear Off Distance

1. 2. 3. 4. 5. Park and reload paper so the top print reference, if set, will take effect. With paper at top-of-form, press the TEAR OFF key. The printer advances paper according to the current tear-off distance. Use the UP ARROW and DOWN ARROW keys to set the desired tear-off distance. Press ENTER. Press the TEAR OFF key again, or wait for the tear-off function to time out.
The new tear-off distance is now stored in the currently selected format.
Set a Left Print Reference

A left print reference can be set either from the print reference option on the LCD menu or from the Printed Menu. The menus expect values to be entered in inches and hundredths (unless the units of measure have been changed to decipoints via software options on the Printed Menu). In contrast to the top print reference, the left print reference can be modified in the active format. Different left print references can be saved in each of the four stored formats.
CAUTION Do not set a left print reference that will cause printing off the right side of paper. This will damage the printer.
Local Margins
It is a good idea to set a right margin equal to the form width, since it is not desirable to print off the right-hand edge of the paper. All of the emulations have control sequences to set both horizontal and vertical margins, but very few printer drivers use them. Typically, an application assumes that no margins are set at the printer and sends spaces and line feeds to create the horizontal and vertical margins specified. Some applications clear all printer margins before sending any printable data. If a margin is desired and it can be set from the application or driver, set it from the application or driver. If either horizontal or vertical margins are set locally to position a job on the page or to skip over perforations, they may work with one application and not with the next.
Top Print Reference or Top Margin

The selection of a top print reference or a top margin depends upon the methods that the application uses for paper movement. A top print reference is used when printing needs to start in a different location than where the paper is initially loaded. A top margin also adds space to the top of a print job, but it may have a different effect, depending upon the method used for moving paper to the top of the next form. Many applications do not send form feeds to move from one form or page to the next. Instead, they send enough line feeds to get from the last printed line on one form to the first printed line on the next. If a top margin is set and the application is sending form feeds to move from one form to the next, the top margin will work as expected. If the application is sending line feeds to move from one form to the next, the top margin will accumulate. The first printed line on each successive form will move down the page by the amount of the top margin. The Top Print Reference mimics using the up and down arrows (an unregistered move) to distinguish between the physical top of the paper or form and where print should actually begin. The Top Margin denotes an position above which the printer should not print. As long as Form Feed commands are used, both methods work equally. Another note: Vertical tabs are executed relative to the top margin. To summarize, a top margin adds blank space beyond what is sent by the host. A top print reference, on the other hand, adds no blank space but simply moves printing down on the form.
Negative Top of Form Adjust

There are instances when a user may want to actually back up paper to a point higher on the form than the actual top of form. There are customers that have changed the physical appearance or arrangement of a pre-printed form, tried to use the same software, and been frustrated by the condition of the printer starting to print too far down the form. In those cases, setting a Negative Top of Form reference in the printer has ensured the proper relationship between the new form and the original software. This feature is available from the Control Panel LCD menu under the Utility heading. The value entered represents the number of 1/72 inch increments for Negative Top of Form. The maximum allowed is 36, equaling inch offset.
8-3
Left Print Reference or Left Margin

The Left Print Reference is an electronic equivalent to moving the paper horizontally by adjusting the position of the paper feed tractors. It is, in effect, a non-registered horizontal move. Setting a non-zero value for the left print reference moves printing to the right on the paper. When deciding whether to set a left margin or a left print reference, note that if a left margin is set and the application sends horizontal tabs, the position of the horizontal tabs relative to the leftmost position on the paper may no longer be correct. This depends on how the application sets tabs and whether horizontal tabs were set before or after the left margin was set. To summarize: If it is desired to limit the number of characters that can be placed on a line, then use left and right margins. If the horizontal position of printing on the paper needs to be changed, use the left print reference. NOTE: Since the Left Print Reference is an unregistered move, it is possible to print off of the right hand side of the paper.
Load Length Adjustment

The paper-out detector is used to detect the leading edge of paper during loading. Load length is the distance that a form is advanced beyond the point of actuation of the paper-out detector when that form is loaded. The load length adjustment is correct when, following an Initial Setup (ISU), the absolute top edge of the form is loaded aligned with the topmost print wire on the print head. The load length adjustment is set at the factory and should not need to be changed unless a user has inadvertently changed the setting, or the paper-out switch has been replaced. If the load length adjustment is high, printing on the striker bar may occur during a low-paper condition. If low, the printer may print on the striker bar above the first line of the first form. An error in either direction compromises the accuracy of any vertical settings relative to the absolute top edge of the form and may cause damage to the print head.
The following procedure requires that the ISU be performed twice. This is not a mistake; it is the most straightforward way to make sure any print references or vertical margins get cleared. It is important that the load length adjustment be performed as described below. DO NOT use the load length adjustment to establish any top margin, however small.
WARNING An ISU resets ALL features to factory default parameters. Print a listing of user programmed features prior to the ISU.
1. 2. 3. 4. 5. 6. Turn printer power off. Press and hold the control panel keys numbered 1 and 2. While holding keys 1 and 2, turn the printer power on. Continue to hold until the printer powers up with the FAULT light flashing. Release keys 1 and 2. Press the CLEAR key to acknowledge the ISU. With the printer offline, press the PARK key to park paper in the current path; then press the FF/ LOAD key to reload it. This positions the absolute top-of-form according to the load length adjustment. Press the CLEAR key. The topmost print wire on the print head should be positioned just below the absolute top edge of the form. This can be verified by printing a line of test pattern as described in "Print a Test Pattem", Chapter 2, or by sending a line of data from the host. The topmost printed dot should be entirely on the form but no more than 1/32 inch below the absolute top edge of the form. If this is true, no adjustment is necessary. If not true, then proceed as follows: Park paper and reload it.
7. 8.
9.
10. Turn printer power off. 11. Press and hold the control panel keys numbered 1 and 2. 12. While holding keys 1 and 2, turn the printer power on. Continue to hold until the printer powers up with the FAULT light flashing. 13. Release keys 1 and 2. 14. While the FAULT light is flashing, use the UP- and DOWN-ARROW keys to align the absolute top edge of the form with the topmost wire on the print head. 15. Press the CLEAR key to acknowledge the ISU.
8-5
Chapter 9 Power Up and Reset

The printer stores user-adjustable parameters in an area of nonvolatile RAM known as the active format.
The State of the Printer on Power-up

When the printer is shipped, it is configured so that it powers up using the active format. Every time the printer is turned on, it has the same settings as when it was turned off. If the last data that was printed before turning power off was at 12 CPI and 4 LPI, when the printer is turned back on, it prints at 12 CPI and 4 LPI until the user or the host changes the setting. As an alternative, if it is desired that the printer power up to the settings in the currently selected format, go to the Printed Menu and set Software Option 14 to ENB.
Reset the Printer - ISU

The printer options and straps can be set to the factory defaults by performing a procedure known as an ISU (Initial Setup). When the printer is shipped, the emulation is set to ANSI. Print parameters are set to emulation-defined defaults. Interface controls and other printengine specific parameters are set to generic values. These factory settings are the Initial Setup, and the procedure that restores these settings is an ISU. If the ISU is performed on the printer, then nearly every adjustable parameter stored in nonvolatile RAM is replaced with default values from ROM. An ISU is somewhat analogous to rebooting a computer. If the printer seems to be locked up and recycling power does not solve the problem, try an ISU. An ISU can create a great deal of work for the user if complex setups are stored in the printer. The stored formats and format-to-paper-path assignments are reset to factory settings along with nearly everything else. If possible, before performing an ISU, print a status sheet and a format sheet. To perform an ISU: 1. 2. 3. 4. 5. With paper loaded in the current path, turn the printer power off. Press and hold the PARK/ PATH and FONT keys (1 and 2). While holding these two keys, turn the printer power on. Continue to hold the keys down until the printer turns on with the FAULT light flashing. Release the PARK/ PATH and FONT keys. Do not press the UP ARROW or DOWN ARROW keys at this time. Press the CLEAR key to acknowledge the ISU. The FAULT light stops flashing and, in the absence of any printer faults, goes out.
Power Up and Reset
9-1
After a Software Upgrade

Note: Be sure to ISU the printer if any ROMs are changed or the PHPMC board is removed and reinstalled. If this is not done, the printer may lock up.
After an ISU
The following items may need to be restored after an ISU: 1. 2. 3. 4. Any option that is enabled from the hardware options menu (item 99 on the main Printed Menu). The emulation, if using anything but the defaults. Any straps that have been modified (software options or emulation-dependent options). Formats 1-4 may need to be reprogrammed.
Note: User parameters that are NOT reset are the flight-time compensation adjustment (see "Adjust the Flight-Time Compensation", Chapter 11) and the load length adjustment (see Chapter 8).
Chapter 10 Paper Handling Features and Techniques

Use the bottom paper path for thick, or heavy, hard-to-feed forms. Use the rear path for forms that are easiest to feed. The part numbers for the pedestal, rack, and basket shown below are in Options and Supplies, Appendix C.
FULLY ATTENDED
TEAR OFF EVERY ONE OR TWO SHEETS TEAR OFF EVERY ONE OR TWO SHEETS
SEMI-ATTENDED
PAPER RACK
UNATTENDED
PAPER RACK
PAPER BASKET
PAPER BASKET PAPER SHELF
PEDESTAL
Paper Handling Configurations
Paper Handling Features and Techniques
10-1
Adjust Paper Tension

The printer is shipped with the paper tension set to the middle setting. This works for most continuous forms. The paper tension may need to be adjusted for: multipart forms heavy paper or card stock the manual paper path
Adjusting paper tension changes the tension between the main friction roller (the platen) and the nip roller assembly. This adjustment affects the rear path, but not the front path. Low paper tension will cause inconsistent line feeds. High paper tension will eventually cause the sprocket feed holes to tear out. Paper tension and print head gap settings may interact. Try different settings to find the combination that works best.
PAPER TENSION LEVER
10-2
Check the Chart The chart below shows starting points for the paper tension adjustment. A higher number, moving the lever toward the rear of the printer, increases the tension; Open the rear door Pull the paper tension adjust level away from the side frame ... to disengage the lever pin from the hole in the side frame. Move the lever to the new position. Make sure the lever pin is in one of the four holes that serve as detents.
Lever Position 1. (toward the front of the printer) 2. (middle position) 3. (toward the rear of the printer)
Type of Paper Thin or lighter weight paper. Continuous feed: 15-24lb. Heavy weight paper or thick forms
10-3
Removing the Rear Tractors

The tractors installed in the rear of the printer are interchangeable with the tractors for the bottom/front paper path. If the need arises to move the rear tractors to the front, follow this procedure to remove the rear tractors. Remove the retaining straps on the rear door. The nylon straps are keyed to slide over the screws. Remove the rear door. Open it part way then lift it up.
DOOR STRAP FASTENED TO COVER SCREW
REAR DOOR
TRACTOR SET REMOVE DOOR STRAP BY SLIDING THE KEYHOLDE IN THE STRAP OVER THE SCREW HEAD
DOOR STRAP
Remove the Rear Door
10-4
Remove the paper motion detector plug (RJ 45) from the right side frame. Reach inside the printer and grasp the tractor set by the rear tie rod. Lift up on the rear tie rod until the tractor set snaps free of the end supports. Move the tractor set forward to unhook it from the mounting rod.
MOUNTING ROD
TRACTOR SET
PAPER MOTION DETECTOR PLUG
TRACTOR SET DISENGAGED
REAR TIE ROD
Remove the Tractor Set from the Rear Path

Reinstall the rear door. Re-attach the door restraining straps.
Change Paper Paths from the Control Panel

Tear off any forms in the current path. The printer will retract up to one and one half times the form length or six inches whichever is greater. Park / Path The printer parks the form in the current paper path. 1 Press and release the Park/Path key until the LCD shows the desired paper path Wait three seconds for the function to time out Fault:Paper Out FF / Load If there is paper in the selected path, the printer will load a form. 6 If the LCD still displays Fault:Paper Out. If a form is loaded, press the Clear key. As shipped, the printer will clear a paper out fault when a form is loaded. If software option 13 In the Print Menu is disabled, the fault must be cleared from the control panel.
10-5
Change Paper Paths from the Host

Front or rear paper paths may be selected from the host. The printer must be in ANSI emulation to do this. Emulations may be switched using escape sequences. Details are in the Programmer's Manual. Forms may need to be torn off before the host can make a paper path change. To insure that this happens: Send a form feed before sending a command to change paper paths. Put a pause in the program and a prompt to tear off paper. From the Printed Menu, if auto tear off is selected under Printing Modes in the Format menu, the paper will advance to the tear off position after a form feed. From the Printed Menu, set User Defined Option Paper Tearoff Timeout to disabled. This causes the printer to go busy while paper is in the tearoff position. This will make sure that the current form gets torn off before a remote paper path change can be made.
When the paper path is changed from the host, the printer will park paper in the current path by retracting six inches of paper or one half of the current form length, which ever is greater. This contrasts to the one and one-half form lengths that will be parked from the control panel. If the printer is unable to perform the park function because paper remains between the print head and striker bar, the printer will cancel the paper park and move the paper back to its original position. No more data will be printed and both the control panel and interface will indicate a fault condition.
Recover from a Remote Path Change Failure

If the printer cannot change paper paths because there is too much paper in the current path to park, the LCD will indicate a paper jam. To recover, press the Tear Off key and tear off the form in the current path. Press Park/ Path to load the new path and print any data sent to the new paper path.
10-6
Auto Load on Paper Out

The printer may be set so that when paper runs out in the front/bottom or rear paper paths, it will automatically load paper from the other paper path. Both sets of tractors must be installed to do this. This feature is controlled by Two Box Option, Auto-load of Continuous Forms under User Defined Options on the Printed Menu. The printer is shipped with this option disabled.
Multipart Forms
When printing multipart forms: Use the bottom paper path for very thick or heavy forms. When printing on different weight forms, use the rear paper path for the lighter forms. If multipart forms are to be printed from the rear path, make sure the paper is pulled tight between the tractors, but not so tight that it causes the holes to tear out. Check the paper tension adjust lever for the correct setting; see Adjust Paper Tension in this Chapter. Select either the WD Gothic DP or the WD Gothic LQ font. The WD (wide) fonts make better carbon copies. Fonts can be selected directly with the font key, from the LCD menu, or from the Printed Menu. The user can increase or decrease the level of impact of the print head via the LCD menu. With the printer Off Line, select Menu and use the DOWN ARROW (9) key to access Wire Impt. Press Enter. Scroll through the various settings using the UP or DOWN ARROW keys. The higher the Level number, the greater the impact force. As shipped, the printer is set to move paper at 15 inches per second. If the printer is tearing the sprocket holes, or otherwise pulling forms apart during form feeds, reduce the paper speed to 5 inches per second. From the Printed Menu, go through the Format menu to the Select Printing Mode submenu. Like Multipart Mode, this option can be selected downline via the Straps and Options escape sequences.
10-7
Continuous Envelopes
Continuous envelopes that are packaged on sprocket-feed strips should be fed from the BOTTOM paper path. Any continuous envelopes designed for impact-matrix printing should work well in the printer, but test an envelope design before committing to it. The overfolds of envelopes can be a problem. The print gap must be set so the thickest part of the envelope does not get smudged; this may be more print gap than is needed for optimum print quality. For problem envelopes, experiment with the print impact, Wire Imp, from the LCD menu.
Clean Up After Nonbonded Paper

If the paper has a high lint or dust content, paper dust may combine with the ink on the ribbon to form a paste. This paste may accumulate in the ribbon cartridge and on the ribbon guide. It may also build up on the face of the print head and restrict the movement of the print wires. The following symptoms appear after a short operating period: fuzzy characters intermittent gaps or missing dots light printing occurring before the expected end-of-life of the ribbon
Correct this as follows: Turn the printer off. Remove the ribbon cartridge. Clean the ribbon guide Use a foam swap dipped in rubbing alcohol to wipe away accumulated paste. DO NOT use rubbing alcohol with additives like witch hazel or wintergreen. Clean the face of the print head. Gently wipe away accumulated paste using a foam swab dipped in rubbing alcohol. Loosen the print head mounting screws to tip the print head up so its more accessible, but DO NOT unplug the connector. Secure the print head. Replace the ribbon.
10-8
Tips for Continuous Forms

When using a table or desk for the printer, position the printer and paper supply so that the paper does not drag on the edge of the surface as it enters the printer. The printer should be as close to the edge of the table or desk as possible.
Place the paper box so that paper flows out of it without dragging on the sides of the box. Each time a new box of paper is started, bend the flaps down and tape them to the sides of the box or cut them off. Also, pull the sides of the box away from the paper stack to allow clearance. As the paper supply begins to run low, remove the remaining paper stack from the box and place it beneath the printer. If printing bar codes, stiff forms, or thick multipart forms, place the paper supply beneath the printer and use the bottom paper path. When printing graphics or bar codes, dont use tear-off to view the page. Paper moves backwards during a tear-off cycle, and sometimes this causes a tiny error in vertical registration. The error is not noticeable when printing text, but an error as small as 1/72 inch shows up as a horizontal stripe in graphics or bar codes.
CAUTION When printing continuous forms, dont attempt to back the perforation past the print head. This may cause the paper to snag on the print head. This is likely to occur when using tear-off to view a form.
10-9
Chapter 11 Maintenance and Troubleshooting

This printer requires very little regular maintenance other than replacing ribbons. The print head should last about seven hundred million draft characters and is easy to replace. Beyond this, adjust the print wire flight time compensation from time to time to recover print quality lost through print head or carriage mechanism wear.
Clean the Printer

Cleaning is recommended about once every 500 hours of operation. How often the printer is cleaned depends on the environment and on the dust and lint content of the paper.
WARNING Turn off the power switch and unplug the printer from the wall outlet before cleaning the printer. If the printer has been printing, avoid touching the print head before it cools down.
Remove the top door by raising it approximately one quarter of the way and then lifting it from the printer.
Open the print gap Remove the ribbon cartridge.
Maintenance and Troubleshooting
11-1
Use a soft brush or a vacuum cleaner to remove paper dust from inside the printer, especially around the print head, carriage, striker bar, and exit rollers. Wipe the carriage rails with a clean dry cloth to remove paper dust. Be careful not to leave fingerprints on the rails. NEVER lubricate the carriage rails. Reinstall the ribbon cartridge, adjust the print gap, replace the top door.
PAPER EXIT ROLLERS PRINT HEAD STRIKER BAR
CARRIAGE
CARRIAGE RAILS
Cleaning Areas Inside the Printer

Clean the outside of the printer with a damp cloth and mild soap cleanser. DO NOT allow liquid to enter the air vents on the top of the left side cover. DO NOT use solvents or strong cleaners; these can discolor surfaces or remove lettering from the printer. Use a cream-type commercial hand cleaner such as Go-Jo or GOOP to remove stubborn ink stains. For best results, leave the hand cleaner on stained areas for one or two hours, and then wipe the treated areas with a clean absorbent cloth.
11-2
Troubleshooting
Problem No control panel lights turned on. Printer will not print. The Fault indicator is on. Cause and Possible Solutions The power cord is not plugged into the wall outlet. The outlet may not work. Check the outlet with a known good appliance. Replace power cord. Printer is out of paper. Reload paper and press the Clear key if Fault light remains on. Top door not closed. Close the top door. Remote paper park failure. See Recover from a Remote Path Change Failure in Chapter 10. Printer will not print. Make sure printer is online. Paper jam. Clear jam, reload paper, and press Clear key if Fault light remains on. Host driver hung; restart host print job; host machine reboot. One or more 1-second beeps on power-up. Fault indicator flashes in unison with the beeps. Incorrect (garbled) printing when using the serial interface. Internal circuit problem. Record the number of beeps, turn printer off, and call for service. Baud rate mismatched with data source. Select the correct baud rate. Incorrect character bit definition set. Incorrect interface control settings. Portions of characters not printing. Print head too far from paper. Adjust print gap. Ribbon guide not placed properly on print head nozzle. Reposition ribbon guide. Twist in ribbon at the ribbon guide. Remove the ribbon and clear the twist. Print head cable loose or installed one pin position to the right or left. Reconnect print head cable. Paste buildup on face of print head resulting from non-bonded paper. See Clean up After Non-bonded Paper, Chapter 10. Print head defective. Replace print head. Light printing or no printing. Print head too far from paper. Adjust print gap. Ribbon worn. Install a new ribbon cartridge. Print head defective. Replace print head.
11-3
Troubleshooting (Continued)
Problem Paper does not feed properly. Cause and Possible Solutions Paper not loaded correctly. Reload paper as shown in Put Paper in the Tractors, Chapter 2. Print head too close to paper. Readjust print gap. Paper supply not correctly aligned with paper opening. Reposition paper. Ribbon guide not placed properly on print head nozzle. Reposition ribbon guide. Paper jammed. Paper damaged on leading edge or not in tractor pins. Remove paper from printer, tear off the damaged part, and reinstall according to Put Paper in the Tractors, Chapter 2. Be sure to remove all damaged paper from the printer. Print Head defective; gap too small or too large; ribbon end of life. Right margin set too far to the left. This often happens when switching to compressed print; all of the emulations except ANSI set margins in columns. Margins set too narrow in the current format. Press the First, 1, Enter, 1, Enter, Clear keys to get out of the Printed Menu. Note the format assigned to the current paper path and temporarily use a format with wider margins. Online lock has been entered from the host. Enter the correct code or, as a last resort, ISU the printer. See Lock the Printer Online, Chapter 5.
Ribbon tears Printer will not print to right end of page. Printed Menus are unreadable due to very short print lines. When attempting to go offline, the display switches to ONLINE:ENTER CODE and the MODE and ONLINE lights flash continuously.
Menu lockout has been set. Enter the correct code, or as a last resort, ISU When attempting to enter the the printer. See Lock the Printed Menu, Printed Menu, the display switches to Prog:ENTR CODE. Chapter 5. LCD displays Gap Adjust Error LCD displays Gap Sensor Error Could mean an intermittent Sensor error (see following). Gap motor is not responding and needs replacement. Means a stuck pin 9 wire in the printhead. Sometimes printing or cleaning the printhead will loosen or correct it. If not, replace the printhead.
11-4
Hex Dump
Sometimes when the printer is not printing what is expected, it is because the host is not sending the right control sequences, or the printer emulation does not match the host emulation. The hex dump feature shows every byte of data that is sent from the host. See the chapter in the Programmers Manual that applies to the emulation used in order to interpret the hex dump printout. Choose between two presentations of hex dump: standard and enhanced. Each presentation lists on the first line of the printout the status of certain signals on the currently selected hardware interface. The standard presentation shows every byte of received data in hexadecimal. The enhanced hex dump prints mnemonics in place of control codes such as escape, carriage return, line feed, form feed, and so forth. From the Printed Menu, find Hex Dump in Test Options, which is under Interface Parameters. On the LCD menu, Hex Dump is under Utility. To dump the last line, push the ON LINE key twice. Reset hex dump by cycling power to the printer. For example, if the printer is using one of the IBM emulations and receives the string Mary had a little lamb where the word little is in boldface.
Mary had a little lamb.

The enhanced hex dump of the string above would look like the following: BUSY HI FAULTM a r y t l e SP BUSY HI FAULTLI SP ESC LI PE h F PE HI a l HI SLCT d a SLCT HA SP m HA SLCT a b SLCT INSP . INA ESC CR A E LF l i t
From the IBM chapter in the Programmers Manual, note that ESC E turns on boldface, and ESC F turns it off again.
Serial Interface Loopback Test

When using the serial interface, a loopback test can be run, for 80-column or 136-column as appropriate, from the Test Options menu. (Test Options is under Interface Parameters on the Printed Menu.) To run this test, a loopback plug (a device that allows the printer to send data to itself) must be installed in the serial interface connector with the following pins connected: 2-3, 4-5, and 6-20. See the Service Manual for more details. Correct printing of the test pattern in the loopback mode indicates that both the transmit and receive circuits in the printer are working correctly.
11-5
Removing the Print Head

1. Park the paper (press PARK button). 2. Remove the top door. 3. Turn power off, and unplug the printer from the wall outlet. 4. (For automatic print gap models go to step 5.) On manual print gap models, find the print gap adjust lever on the inside right wall of the printer. Push it to release it from the notch and open it all the way to the RIBBON CHANGE position.
5. Remove the ribbon cartridge. 6. Use a 5.5 mm hex driver or a Phillips screwdriver to loosen and remove the two print head screws.
11-6
7. Lift the print head off the carriage. 8. Remove the print head connector by pulling up on each side of it. Do not remove the print head cable or cable retainer from the carriage.
LIFT ONE END OF CONNECTOR, THEN THE OTHER END
11-7
Installing the Print Head

1. Plug the print head connector into the receptacle in the carriage. Make sure it is firmly connected. 2. Place the print head on the carriage. 3. Insert the two small locating pegs on the top of the carriage into the two mating holes on the bottom of the print head. 4. Make sure the black ground wire is under the left-hand screw.
PEG
PEG
HOLE HOLE
5. Start the print head screws by hand and then use a 5.5 mm hex driver or a Phillips screwdriver to tighten. 6. Reinstall the ribbon cartridge. 7. Replace the top door. 8. Plug the printer into the wall outlet. 9. Turn the printer on and load paper (Press FF/LOAD button). If the form is loaded and the fault light stays on, then press the CLEAR button. 10. For Automatic Print Gap Models, go to step 12. 11. For Manual Print Gap, adjust the print gap. See Print Gap Fine Adjust in Chapter 2 of the Users Manual. 12. Check the flight-time compensation by referring to the section of the document titled 3860/3870/3880 Models Flight-Time Compensation.
11-8
3860/3870/3880 Models Flight-Time Compensation

Flight-time compensation affects the horizontal placement of dots during bidirectional printing. The traditional way to check it is to print full pages of nothing but uppercase H in bidirectional draft. If the vertical lines in the H wave back and forth from one line of characters to the next, then the adjustment is off. Another way to tell if flight-time compensation is off is to compare unidirectional letter-quality print with bidirectional letter-quality. If Unidirectional looks good but bidirectional looks like shadow printing then its an indication that this parameter needs adjusting. Expect to check this when: The printer has seen a lot of service The print head has been replaced A carriage/mechanism component replacement, such as a carriage drive cable A software upgrade
Caution: The flight time test patterns are long lines. Be sure to use full-width (13.2inch printing area) paper for this procedure! 1. With the printer offline, press the ENTER button to enter the LCD menu. 2. Push the (Up Arrow) button one time, Prog :PrMenu will be displayed on the LCD. 3. Press the ENTER button and the main menu will be printed. 4. After the main menu is finished printing, press 9, 9, and ENTER to enter the hardware configuration menu (the sub-menu prints). 5. Press 2 and ENTER to enter the adjust flight time menu, which prints out as follows: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Velocity Range 1 Velocity Range 2 Velocity Range 3 Velocity Range 4 Velocity Range 5 Velocity Range 6 Velocity Range 7 Velocity Range 8 Velocity Range 9 Velocity Range 10 Velocity Range 11 Velocity Range 12 (3860 UPPER LIMIT) Velocity Range 13 (3870 UPPER LIMIT) Velocity Range 14 (3880 UPPER LIMIT)
6. Print All Current Flight Time Patterns 7. Press 1, 5, and ENTER to print all current flight time patterns.
11-9
8. The flight time patterns (rows of broken vertical dots) correspond to the velocity ranges used in the printer. If any broken vertical dots patterns are not straight (see enlarged samples), adjust the flight time for that velocity range number.
9. Press the numbered button(s) for the velocity range needing adjust and then press ENTER. For example, to make the correct adjustment for Velocity Range 12: Press 1, 2 and then ENTER. 10. The selected flight time pattern will be printed. 11. The current flight time pattern selection is indicated by the > symbol to the left of the numbers. 12. Examine the printed patterns in the printout and select the pattern with the straightest broken vertical dots. 13. Press the numbered button(s) corresponding to the selected pattern and then ENTER. The selected flight time pattern prints out. 14. Check the adjustment by reprinting the flight time patterns for all of the velocity ranges (see step 7). If others are out of adjustment, repeat steps 8 - 11 until all patterns for all velocity ranges are correct. 15. When finished making changes, exit through the main menu by pressing FIRST. 16. After the printing has stopped, press 1 and ENTER. 17. After the printing has stopped, press 2 and ENTER. 18. After the printing has stopped, press ENTER. 19. Press On Line to return the printer to the On Line status.
Chapter 12 Interfaces
The printer is equipped with both a serial and a parallel interface as standard features. This chapter provides information about both of these interfaces.
RS-232C Serial Interface

All signal levels conform to EIA RS-232C / CCITT V.24. The interface is extensively configurable from the Printed Menu (see Chapter 4). The printed status report shows the current setting for the serial interface when it is active. Serial parameters that can be controlled from the Printed Menu include: Baud rate Character bit definition Parity Ready-busy control using DC1 / DC3, CA, SCA, or CD Select-deselect using DC1 / DC3, CA, SCA, or CD Fault reporting using DC1 / DC3, CA, SCA, or CD CB (clear to send) or CC (data set ready) used to control transmission Lead polarity high or low for CD, CA, SCA, CB, and CC ETX (end of text) / ACK (acknowledge) protocol Receive buffer size see Chapter 4.
Interface
12-1
Parameters
In order for devices to communicate via RS-232, the character frames (baud rate, number of data bits, parity, number of stop bits), as well as the handshaking, must be set the same at the transmitter and receiver. The factory default settings for the character frame are 9600 baud, 1 start bit, eight data bits, one stop bit. The factory defaults for parity are: Ignore received parity and transmit even parity. The computer expects to receive the READY/BUSY status (handshaking) and fault status from the printer by receiving a special character (busy by code), or by reading the DC voltage on one or more of several signal wires (busy by level). As shipped, the printer is set to indicate READY/ BUSY by code (XON/ XOFF) and also by level (DTR and SRTS). A fault condition is reflected in XON/XOFF and DTR.
DOS Machines
For those using personal computers, the default handshaking is compatible, and the default character frame matches the DOS defaults. Always set DOS serial parameters explicitly with the MODE command in DOS.
Seven or Eight Data Bits

A few years ago, a typical character-imaging device (CRT terminal or printer) would render about 94 symbols. This reflects the limits of the teletype machine, which is a conceptual descendent of the typewriter. It only takes seven bits of data to select among 128 symbols or control codes. When seven-bit data is used, the eighth bit in the byte is often used as a parity bit. The parity bit might be set so that the number of ones in the byte is always even (even parity) or always odd (odd parity). This serves as an error check. The parity bit can also be set to always be zero (space) or always be one (mark). As character-imaging devices have come to support more symbols, such as line-drawing symbols, and characters from non-English alphabets, a common method for transmitting these additional characters is to use the eighth bit for data.
12-2
In RS-232, the least significant bit (LSB) is sent first, and the MSB is sent last. For characters 00 hex 7F hex, the first seven bits are the same for 8-bit as for 7-bit communications.
LEAST SIGNIFICANT BIT START BIT UPPERCASE E
STOP BIT(S) PARITY BIT
ONE BIT TIME
Transmitted Parity
If the computer expects busy-by-code handshaking (XON/XOFF or ETX/ACK), the transmitted parity at the printer must match the host. Even with the printer set to IGNORE RECEIVED PARITY, the printers transmitted parity must be set to match the host if using busy-by-code, otherwise the host may not recognize the handshake and the printers buffer will overflow.
Serial Data Cable

The serial interface connector is a 25-pin female connector located on the back of the printer. The serial interface data cable requires the following or equivalent parts to mate with the female connector on the printer. Cannon 25-pin plug DBM-25P Cannon shell DB115339-22 Screws #4 40 x 1/8 (2 required)
Interface
12-3
Serial Pin Assignments

A +5 volt supply is brought out on pins 22, 23, and 24. The maximum current available from these three pins combined is 500 milliamps.
Pin 1 2 3 4 5 6 7 8 12,15,17 9 10 11,19 13 14,16,18,21 20 22,23,24 25
Name AA BA BB CA CB CC AB 0V +12V -12V SCA SCB CD +5V SCA
Circuit Description Protective ground Transmitted data from the printer Received data from the data source Request to send from the printer Clear to send from the data source Data set ready to receive data Signal ground Not used +12V, -12V, +5V return +12V volts, 250 milliamps (maximum) -12 volts, 250 milliamps (maximum) Secondary request to send Secondary clear to send Not used Data terminal ready +5 volts, 500 milliamps (maximum) Secondary request to send
12-4
CENTRONICS Parallel Interface

With this interface, 7 or 8 bit parallel data is accepted by the printer on a READY/BUSY closed loop basis at data transfer rates of up to 100 kilobytes per second. When the printer is online with a parallel data source, data is strobed into the printer one character at a time. A signal from the printer acknowledges receipt of each character. Parallel interface configurations that may be selected from the Printed Menu are as follows: Busy indicated by busy lead and, optionally, by fault lead. Select / deselect (online / offline) indicated by the busy lead or the fault lead ACK pulsed during busy (not busy) ACK inhibited for offline to online transition ACK inhibited on recovery from paper-out condition. ACK inhibited on recovery from fault condition Lead polarity high or low for fault, select, paper out, ACK, busy, and strobe Prime on received DEL (delete) code Select/deselect by received DC1/DC3 codes
Parallel Interface Signals

DATA STROBE: Input from the data source used to transfer data into the printer logic. Minimum pulse duration is 0.4 microseconds. Set STROBE polarity from the Printed Menu. DATA BITS 1-8: Data byte to/from the data source. High level represents a binary 1 and low level a 0. Data setup time is not necessary and the strobe pulse can be generated concurrently with data. ACKNOWLEDGE: A pulse that is generated by the printer to indicate receipt of a character. Printed Menu options allow you to selectively enable or disable the pulse on recovery from any fault, paper-out, or deselect state; to set the pulse polarity; and to set the position of the pulse relative to busy.
Interface
12-5
BUSY: A signal generated by the printer to inhibit transmission from the data source. Menu options are provided to produce either a positive or negative signal, and to reflect fault, paperout condition is true. PAPER OUT: Output high when a paper-out condition is true. SELECT: Output high when the printer is online. PRIME: An input signal. If low for more than 50 microseconds, then the input buffer can be optionally cleared. FAULT: An active low signal generated by the printer to indicate a printer fault condition. AUTO LINE FEED XT: Not Supported. SELECT IN: Not Supported. +5 VOLTS: This voltage is available on two interface pins for supplying power to external devices.
Parallel Timing Diagram
Data
Strobe
0.5 u Sec Minimum
4 u Sec 0.5 u Sec
0.5 u Sec
3.5 u Sec
12-6
Parallel Data Cable

This parallel interface data cable requires a 36-pin male connector (Amphenol part number 57-30360 or equivalent) to mate with the female connector on the
1 19
back of the printer.
NOTE: Maximum output power for pins 18 and 35 combined is +5 volts, 1.0 amps.
18 36
Parallel Interface Pin Assignments Pin Signal Active Status 1 Active high or low input Strobe 2 3 4 5 6 7 8 9 10 11 12 13 14 15,30,33,3 4 16,19-29 17 18 31 32 35 36 Data Bit 1 Data Bit 2 Data Bit 3 Data Bit 4 Data Bit 5 Data Bit 6 Data Bit 7 Data Bit 8 ACK Busy Paper out Select Auto LF XT Unused Active high or low output Active high or low output Active high output Active high output Not supported
Signal ground (0V) Frame ground +5V, 500 mA (max.) Prime Active low input Active low output Fault +5V, 500 mA (max.) Not supported Select In
Interface
12-7
Buffer Options
At the time the printer is shipped, and again at initialization, the input data buffer size is 4K, the high trip point is 256 bytes below the top of the buffer, and the low trip point is 256 bytes above the bottom of the buffer. These buffer parameters can be changed from the Interface Parameters option on the Printed Menu, and the printed status sheet shows the current buffer settings. The buffer size can be set from 2K to 63K in 1K increments. When the buffer fills to the high trip point, the printer sets a BUSY condition at the interface to tell the host to stop sending data. When the printer empties the buffer down to the low trip point, it sets a READY condition at the interface to tell the host to send more data. The band between the high trip point and the top of the buffer applies to the serial interface only. The parallel interface will not honor a STROBE pulse while BUSY is asserted. Therefore, when the parallel interface is used, whatever is set as the high trip point will be the top of the buffer.
DATA IN DATA IN
HIGH TRIP POINT
BUFFER CYCLE
LOW TRIP POINT
READY
BUSY
BUSY
BUSY
READY
The reason for the band between the high trip point and the top of the buffer is to allow receipt (and thus prevent loss) of data while the host reacts to BUSY. The default works in most cases, but, on some systems, there is significant delay between the time the printer goes BUSY and when the data source responds to the message. The reason for the band between the bottom of the buffer and the low trip point is to give the printer data to process while the host reacts to the READY signal. There can be as much as 4K of buffer capacity downstream of the input buffer. This downstream buffer capacity is not user-adjustable. Therefore, there is always more net buffer capacity than is indicated by the buffer menu.
12-8
Appendix A . Function Index

This section lists the functions available, a brief definition, and how to access the function from either the Printed Menu or the LCD Menu. Feature 1284 Nibble Mode 132 Column Loop Back Description Enable Bidirectional Parallel Interface, repeating this process toggles mode on and off Serial Interface Test, repeating this process toggles mode on and off Serial Interface Test, repeating this process toggles mode on and off Change ACK Function Menu Printed Printed Path Main Menu 3. Interface Parameters 7. Main Menu 3. Interface Parameters 6. Test Options 4. Main Menu 3. Interface Parameters 6. Test Options 3. Main Menu 3. Interface Parameters 2. Centronics Parallel 1. Lead Control 3. Main Menu 99. Hardware Config. 2. Main Menu 4. User Defined Options 1. Main Menu 3. Interface Parameters 3. AutoSwitch Options Printer Offline, Press Menu Press Down Arrow Repeat until IntFace Press Enter Main Menu 3. Interface Parameters 1. RS-232 1. Main Menu 4. User Defined Options 8. Main Menu 3. Interface Parameters 4. Buffer Options 3.
80 Column Loop Back
Printed
ACK Lead Control, Parallel Interface
Printed
Adjust Flight Time Auto Wrap, User Options AutoSwitch Delay AutoSwitch, Enable
Print head compensation Print wraps at end of line, repeating this process toggles mode on and off Change delay when switching between serial and parallel interfaces Enable AutoSwitching between Serial and Parallel interfaces Change Serial Interface Baud Rate
Printed Printed Printed LCD
Baud Rate
Printed
Beeper, User Options Buffer High Trip Point
Enable/Disable Audible Alarm, repeating this process toggles mode on and off Set Receive Buffer Full point
Printed Printed
Function Index
A-1
Feature Buffer Low Trip Point
Description Set Receive Buffer Empty point
Menu Printed
Path Main Menu 3. Interface Parameters 4. Buffer Options 2. Main Menu 3. Interface Parameters 4. Buffer Options 1. Main Menu 2. Centronics Parallel 1. Lead Control 1. Main Menu 3. Interface Parameters 1. RS-232 2. Main Menu 2. Format 1. Modify Active Format 2. Printer Offline, Press Menu Press Down Arrow Repeat until CPI Press Enter Main Menu 3. Interface Parameters 1. RS-232 4. Interface Control 2. Main Menu 2. Format 1. Modify Active Format 3. Printer Offline, Press Menu Press Down Arrow Repeat until Emulation Press Enter Main Menu 5. Emulation Dependent Opt. 1. Main Menu 5. Emulation Dependent Opt. 2. Main Menu 6.
Buffer Size
Set Receive Buffer Size
Printed
Busy Lead Control, Parallel Interface Character Bit Definition, Serial Interface Character Spacing
Change Busy Function
Printed
Define serial data frame
Printed
Select character spacing numerically Change character spacing by selecting from list Change DTR Function
Printed
Characters Per Inch (CPI) DTR Lead Control, Serial Interface
LCD
Printed
Emulation, Linking
Link an Emulation to a Format
Printed
Emulation, Selecting
Enable an Emulation
LCD
Emulation, Selecting Enable/Disable Emulation Dependent Options Enable/Disable Software Options
Enable an Emulation Select Emulation Options Select Software Options
Printed Printed Printed
A-2
Feature ETX/ACK Control, Serial Interface
Description Configure Protocol
Menu Printed
Fault Lead Control, Parallel Interface
Change Fault Function
Printed
Font, Select Font, Select
Change Fonts Change Fonts
Printed LCD
Form Length
Set Form Length
Printed
Form Length
Set Form Length
LCD
Form Parameters Change on Paper Path Change, User Options Format, Save To
Format Changes with Paper Path Change, repeating this process toggles mode on and off Save Active Format to Stored Format Select Hardware Options Adjust Head Gap for Automatic or Semi-Automatic Operation Received Data Printed as Hex, repeating this process toggles mode on and off
Printed LCD
Hardware Options Head Gap
Printed LCD
Hex Dump, Enhanced
Printed
Path Main Menu 3. Interface Parameters 1. RS-232 4. Interface Control 7. Main Menu 3. Interface Parameters 2. Centronics Parallel 1. Lead Control 2. Main Menu 2. Format 1. Printer Offline, Press Menu Press Down Arrow Repeat until Font Press Enter Main Menu 2. Format 1. Modify Active Format 2. Page Format 2. Set Values 1. Printer Offline, Press Menu Press Down Arrow Repeat until Form Leng Press Enter Main Menu 4. User Defined Options 12. Printer Offline, Press Menu Press Down Arrow Repeat until Save To Press Enter Main Menu 99. Hardware Config. Menu Printer Offline, Press Menu Press Down Arrow Repeat until Head Gap Press Enter Main Menu 3. Interface Parameters 6. Test Options 2.
Function Index
A-3
Feature Hex Dump, Enhanced
Description Received Data Printed as Hex
Menu LCD
Hex Dump, Standard
Received Data Printed as Hex, repeating this process toggles mode on and off Received Data Printed as Hex
Printed
Hex Dump, Standard
LCD
Hex Dump, Off
Cancel Hex Dump Mode
LCD
Ignore Character Option
Enable/Disable Ignored Character Option, repeating this process toggles mode on and off Select Keys to be Locked when Offline Select Keys to be Locked when Online
Printed
Keys Locked when Offline Keys Locked when Online
Printed Printed
Path Printer Offline, Press Menu Press Down Arrow Repeat until Utility Press Enter Press Down Arrow Repeat Until Hex Dmp Press Enter Press Down Arrow Repeat Until Enhanced Press Enter Main Menu 3. Interface Parameters 6. Test Options 1. Printer Offline, Press Menu Press Down Arrow Repeat until Utility Press Enter Press Down Arrow Repeat Until Hex Dmp Press Enter Press Down Arrow Repeat Until Standard Press Enter Printer Offline, Press Menu Press Down Arrow Repeat until Utility Press Enter Press Down Arrow Repeat Until Hex Dmp Press Enter Press Down Arrow Repeat Until None Press Enter Main Menu 3. Interface Parameters 5. Ignore Received Character 1. Main Menu 98. Security Menu 4. Main Menu 98. Security Menu 3.
A-4
Feature Lead Polarity, Parallel Interface Lead Polarity, Serial Interface
Description Change Polarity of Fault, Select, Paper Out, Strobe, Busy, or Ack Change Polarity of RTS, CTS, DSR, DTR, or SRTS
Menu Printed
Printed
Line Spacing
Enter Line Spacing as a Numerical Value Change spacing by selecting from a list Clear Margins
Printed
Lines Per Inch (LPI)
LCD
Margins, Clear All
Printed
Margin, Left, Set
Set Left Margin
Printed
Margin Left, Set
Set Left Margin
LCD
Margin, Right, Set
Set Right Margin
Printed
Path Main Menu 3. Interface Parameters 2. Centronics Parallel 2. Main Menu 3. Interface Parameters 1. RS-232 4. Interface Control 6. Main Menu 2. Format 1. Modify Active Format 3. Printer Offline, Press Menu Press Down Arrow Repeat until CPI Press Enter Main Menu 2. Format 1. Modify Active Format 2. Page Format 1. Clear Values 3. Main Menu 2. Format 1. Modify Active Format 2. Page Format 2. Set Values 4. Printer Offline, Press Menu Press Down Arrow Repeat until Margins Press Enter Press Down Arrow Repeat Until Left Press Enter Main Menu 2. Format 1. Modify Active Format 2. Page Format 2. Set Values 5.
Function Index
A-5
Feature Margin, Right, Set
Description Set Right Margin
Menu LCD
Menu Lock Message Language
Enter Combination for Menu Access Change LCD Message Language
Printed LCD
National Character Substitutions Negative Top of Form Adjust Network Print Server, Hardware Options Online Key Lock Paper Motion Detector, Hardware Options Paper Path, Assign Paper Tearoff Timeout, User Options Parallel Interface Menu Parallel Interface, Select
Change Substitutions
Printed
Set a Negative Offset to the Top of Form Position Select if Network Adapter is connected to parallel port, repeating this process toggles mode on and off Select Combination for Online Lock Enable or Disable Paper Motion Detection, repeating this process toggles mode on and off Assign Active Format to Paper Path Adjust Paper Tearoff Timeout Go to Interface Menu Enable Parallel Interface
LCD
Printed
Printed Printed
Printed Printed Printed LCD
Path Printer Offline, Press Menu Press Down Arrow Repeat until Margins Press Enter Press Down Arrow Repeat Until Right Press Enter Main Menu 98. Security Menu 1. Printer Offline, Press Menu Press Down Arrow Repeat until Msg Lang Press Enter Main Menu 2. Format 1. Modify Active Format 5. Printer Offline, Press Menu Press Down Arrow Repeat until NegTOFAdj Press Enter Main Menu 99. Hardware Config. Menu 1. Hardware Options 7. Main Menu 98. Security Menu 2. Main Menu 99. Hardware Config. Menu 1. Hardware Options 5. Main Menu 2. Format 3. Main Menu 4. User Defined Options 7. Main Menu 3. Interface Parameters 2. Printer Offline, Press Menu Press Down Arrow Repeat until IntFace Press Enter
A-6
Feature Parity, Serial Interface
Description Change Serial Interface Parity
Menu Printed
PC Set, Select Character Set PM Length
Select IBM ProPrinter Character Set 1 or 2 Adjust Paper Motion Detection Sensitivity Printer Powers Up in Online Mode, repeating this process toggles mode on and off Printer Powers Up to same state as when powered off, repeating this process toggles mode on and off Modify Prime Function
LCD
LCD
Power Up Online, User Options Power Up to Powered Down State, User Options Prime Options, Parallel Interface Print All Formats Print All Formats
Print out the parameters of the stored formats Print out the parameters of the stored formats
Printed LCD
Print Reference, Left, Clear
Clear Left Print Reference
Printed
Print Reference, Left, Set
Set Left Print Reference
Printed
Path Main Menu 3. Interface Parameters 1. RS-232 3. Printer Offline, Press Menu Press Down Arrow Repeat until PC Set Press Enter Printer Offline, Press Menu Press Down Arrow Repeat until PM Length Press Enter Main Menu 4. User Defined Options 5. Main Menu 4. User Defined Options 6. Main Menu 3. Interface Parameters 2. Centronics Parallel 3. Main Menu 2. Format 2. Printer Offline, Press Menu Press Down Arrow Repeat until Utility Press Enter Press Down Arrow Repeat until PR Format Press Enter Main Menu 2. Format 1. Modify Active Format 2. Page Format 1. Clear Values 5. Main Menu 2. Format 1. Modify Active Format 2. Page Format 2. Set Values 9.
Function Index
A-7
Feature Print Reference, Top, Clear
Description Clear Top Print Reference
Menu Printed
Print Reference, Top, Set
Set Top Print Reference
Printed
Print Status Report Print Status Report
Print out current status and active format parameters Print out current status and active format parameters
Printed LCD
Printed Menu
Go to Printed Menu from LCD Menu Go to Printing Modes
LCD
Printing Mode
Printed
Ready Indication, Serial Interface
Change Ready Indication
Printed
RTS Lead Control, Serial Interface
Change RTS Function
Printed
Serial Interface Menu Serial Interface, Select
Go to Serial Interface Menu Enable Serial Port
Printed LCD
Path Main Menu 2. Format 1. Modify Active Format 2. Page Format 1. Clear Values 4. Main Menu 2. Format 1. Modify Active Format 2. Page Format 2. Set Values 8. Main Menu 7. Printer Offline, Press Menu Press Down Arrow Repeat until Utility Press Enter, see Prnt Stat Press Enter Printer Offline, Press Menu Press Down Arrow Repeat until PRMenu Press Enter Main Menu 2. Format 1. Modify Active Format 4. Main Menu 3. Interface Parameters 1. RS-232 4. Interface Control 8. Main Menu 3. Interface Parameters 1. RS-232 4. Interface Control 3. Main Menu 3. Interface Parameters 1. Printer Offline, Press Menu Press Down Arrow Repeat until IntFace Press Enter
A-8
Feature Set Ignored Character
Description Select Character to Ignore
Menu Printed
Setup Mode Inactivity Timeout, User Options Slash Zero, User Options SRTS Lead Control, Serial Interface
Change Setup Mode Timeout Select Slashed Zero, repeating this process toggles mode on and off Change SRTS Function
Tabs, Horizontal, Clear
Clear Individual Horizontal Tabs
Printed
Tabs, Horizontal, Clear All
Clear All Horizontal Tabs
Printed
Tabs, Horizontal, Set
Set Horizontal Tabs
Printed
Tabs, Vertical, Clear
Clear Individual Vertical Tabs
Printed
Tabs, Vertical, Clear All
Clear All Vertical Tabs
Printed
Path Main Menu 3. Interface Parameters 5. Ignore Received Character 2. Main Menu 4. User Defined Options 10. Main Menu 4. User Defined Options 2. Main Menu 3. Interface Parameters 1. RS-232 4. Interface Control 4. Main Menu 2. Format 1. Modify Active Format 2. Page Format 1. Clear Values 6. Main Menu 2. Format 1. Modify Active Format 2. Page Format 1. Clear Values 1. Main Menu 2. Format 1. Modify Active Format 2. Page Format 2. Set Values 6. Main Menu 2. Format 1. Modify Active Format 2. Page Format 1. Clear Values 7. Main Menu 2. Format 1. Modify Active Format 2. Page Format 1. Clear Values 2.
Function Index
A-9
Feature Tabs, Vertical, Set
Description Set Vertical Tabs
Menu Printed
Test Printer
Print Rolling ASCII at 8 inch or 13.6 inch width
LCD
Tractors, Front/Bottom, Hardware Options Tractors, Rear, Hardware Options Transmission Setup, Serial Interface
Enable or Disable Tractor, repeating this process toggles mode on and off Enable or Disable Tractor, repeating this process toggles mode on and off Determine Transmission Control
Printed
Printed
Printed
Two Box Option, AutoLoad of Continuous Forms, User Options TX/CX Adapter, Hardware Options User Defined Options Menu Wire Impact
Enable or Disable Two Box Option, repeating this process toggles mode on and off Enable TwinAx or Coax (Eaglet) Adapter, repeating this process toggles mode on and off Go to User Defined Options Adjust Print Head Wire Impact Force Enable or disable use of X-ON/XOFF and determine function
Printed Printed
Printed LCD
X-ON/X-OFF Control
Printed Menu
Path Main Menu 2. Format 1. Modify Active Format 2. Page Format 2. Set Values 7. Printer Offline, Press Menu Press Down Arrow Repeat until Utility Press Enter Press Down Arrow Repeat until Test Prn Press Enter Select 8 or 13.6 Press Enter Main Menu 99. Hardware Config. Menu 1. Hardware Options 3. Main Menu 99. Hardware Config. Menu 1. Hardware Options 2. Main Menu 3. Interface Parameters 1. RS-232 4. Interface Control 5. Main Menu 4. User Defined Options 13. Main Menu 99. Hardware Config. Menu 1. Hardware Options 6. Main Menu 4. Printer Offline, Press Menu Press Down Arrow Repeat until Wire Impt Press Enter Main Menu 3. Interface Parameters 1. RS-232 4. Interface Control 1.
A-10 3860/80 Users Manual
Appendix B . Emulation and Software Options

The emulation and software options are straps that control less frequently adjusted aspects of the printer configuration. They are controlled from the Printed Menu. Unlike other menu items, the menu does not print a description of each option. This chapter tells what the options do and how to set them.
Emulation Options
The emulation options that can be set from the Printed Menu: No. *1 2 3 *4 *5 6 7 8 9 10 11 12 13 14 15 16 17 *18 19 20 *21 22-32 Function Compress characters on CPI changes to avoid overlapping print Reserved Enable 8-bit ANSI control functions (80 through 9F hex). Option 9 can be selected at the same time. Respond to control codes while in the graphics mode Reserved Reserved Select/deselect by received DC1/DC3 codes (in parallel interface) Reserved Default character set (DIS = Set 1; ENB = set 2). Answerback sent when ENQ is received. Map italics to high-order characters in Epson. Abort control sequences containing control codes after the CSI Reserved Vertical tab (VT) ignored when no tabs are set. Enable cancel (CAN) code Discard second and third arguments (p2 and p3) of escape sequences ESC[p1p2p3. Default to 12-inch form on software reset Initialization DIS=normal Proprinter, ENB=initialized to power down state Ignore the 8th bit in all ANSI emulations and in the DEC LA210 emulation Allow Epson to print characters from 8-bit character sets Initialization DIS=normal Epson, ENB=initialized to power down state Reserved Emulation ANSI ANSI ANSI ANSI ANSI PPXL9 ANSI LA210 FX286e ANSI ANSI PPXL9 IBMGP FX286e PPXL9 FX286e PPXL9 ANSI LA210 FX286e FX286e
* Selected when printer is shipped from factory
Emulation and Software Options
B-1
Setting Emulation Options

Emulation option settings can only be viewed from the Printed Menu. To change an emulation option: 1. 2. 3. 4. 5. With the printer offline, press the Enter key to enter the LCD menu. The LCD displays Prog : Exit. Press the UP ARROW once. The LCD displays Prog : PrMenu. Press the ENTER key to print the main menu. Press 5 then ENTER to enter the emulation-dependent options menu. Press 2 then ENTER to enter the user-selectable emulation options menu. Emulation dependent options settings are printed.
Select Emulation Dependent Options 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
DIS DIS ENB DIS DIS DIS DIS DIS DIS DIS DIS ENB ENB DIS DIS DIS 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
DIS DIS DIS DIS DIS DIS DIS DIS DIS DIS DIS DIS DIS DIS DIS DIS
Note: ENB = enabled; DIS = disabled. 6. 7. To change an option, press the numbered key(s) of the option to be changed, then press Enter. For example, to change option 10, press 1, 0, Enter. When all changes are made, exit through the main menu.
B-2 3860/80 Users Manual
Software Options
The software options that can be set from the Printed Menu: No. 1 2 *3 4 5 6-8 9 10 *11 *12 *13 14 15 16 17 *18 19 20 21 22 23 24 25-36 Function Back up to top of oversize characters. Back up to top of bar codes. Print bar codes using a staggered dot pattern for better throughput and sharper resolution. Print guard bars on applicable bar codes. SI/SO control code toggles bar code and oversized. Reserved Base values for Printed Menu operation, ENB = decipoints, DIS = inches Reserved Go to offline on a fault condition Bottom margin tracks form length. A paper out fault is automatically cleared when the paper is detected. Load format assigned to current paper path on power-up. Reserved Map Danish/Norwegian character substitutions (155 and 157 decimal) to all character sets. Receive data in local state. Carriage speed reduced to 70% of normal for 12 dot high (line draw) characters and graphics. Send a busy signal when offline after every 20 characters. Reserved Strip leading and trailing white space from POSTNET bar codes. Also changes density to 24 bars/inch. Unidirectional printing of postnet Home the print head in auto view or tear off mode Slow vertical slew for autoview Reserved
* Enabled when printer is shipped from factory or after ISU
Emulation and Software Options
B-3
Setting Software Options

To change a software option: 1. 2. 3. 4. With the printer offline, press the Enter key to enter the LCD menu. The LCD displays Prog : Exit. Press the UP ARROW once. The LCD displays Prog : PrMenu. Press the Enter key to print the main menu. Press 6 then Enter to enter the software options menu. Software options settings are printed.
Select Emulation Dependent Options 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
DIS DIS ENB DIS DIS DIS DIS DIS DIS DIS DIS ENB ENB DIS DIS DIS 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
DIS ENB DIS DIS DIS DIS DIS DIS DIS DIS DIS DIS DIS DIS DIS DIS
Note: ENB = enabled; DIS = disabled. 5. 6. To change an option, press the numbered key(s) of the option to be changed, then press Enter. For example, to change option 10, press 1, 0, Enter. When all changes are made, exit through the main menu.
B-4 3860/80 Users Manual
Appendix C . Hardware Configuration Menu

The Hardware Configuration menu is a hidden submenu (item 99) on the main Printed Menu. Use it to: Change hardware options Adjust the print wire flight time To change a hardware option: 1. 2. 3. 4. 5. 6. 7. With the printer offline, press the Enter key to enter the LCD menu. The LCD displays Prog : Exit. Press the UP ARROW once. The LCD displays Prog : PrMenu. Press the ENTER key to print the main menu. Press 9, 9, and ENTER to print the hardware options menu. Press 2 then ENTER to enter the hardware options menu. To select or deselect an option, press the numbered key(s) for the number of the option to be changed and press menu. When all changes are made, exit through the main menu.
Adjust the print wire flight time. Directions for adjusting the flight-time compensation of the print wires are found in Adjust the Flight-Time Compensation in Chapter 11.
Hardware Configuration Menu
C-1
Appendix D .Options and Supplies

Ribbons
Ribbon Cartridge 15 Million Characters ................................................ 3A1600B21 Ribbon Cartridge 25 Million Characters ................................................ 3A1600B22
Paper Handling Options

Universal pedestal ................................................................................ 3A1213B01 Paper catch tray (for universal pedestal) .............................................. 3A1213B05 Forms rack (for universal pedestal) ...................................................... 3A1213B06 Paper output rack (for printer)............................................................... 3A0113B01 Paper basket .................................................................................... 3A0120B01
Print Head
Print head, 18-wire, parallel ................................................................. 3D1322XXX
Connectivity Options
M305 10/100BaseT Print Server Internal Power ...................................98-305-553
Interface Kits
Ethernet Interface Kit ............................................................................ 3A5311K01 SCS Interface Kit................................................................................... 3A5295K01 IPDS Interface Kit.................................................................................. 3A5295K02
Packaging
Shipping container ................................................................................3C0921G05
Spare Parts
The Maintenance Manual has a listing of recommended spare parts. See also Genicoms website: www.genicom.com
Options and Supplies
D-1
Appendix E . Specifications
Performance
Maximum Printing Speed Models - 3860/80
720/960 cps data processing (12 CPI) 600/800 cps data processing (10 CPI) 210/234 cps letter quality (12 CPI) 175/195 cps letter quality (10 CPI) Serial Data Buffer 63K selectable in 1K increments
Physical
Width:26.9 in. (683mm) Height:12.1 in. (307 mm) Depth:13.9 in. (353 mm) Weight:52 lb (23.4 kg) Note: Printer is UPS shippable
Electrical
Voltage: 100 to 230 VAC 10% +15% Frequency: 50 to 60 Hz 2 Hz Power Consumption:Standby: 24 watts Printing: 220 watts
Data Transmission
Code: US ASCII/ISO 7-or 8-bit Interface: Dual RS-232C serial and CENTRONICS parallel Speed (serial interface): 110, 300, 600, 1200, 2400, 4800, 9600 and 19200 baud Speed (parallel interface): 30 Kbytes/sec Data connectors: 25-pin type DB female and 36-pin Amphenol
Specifications
E-1
Paper Handling
Paper Paths: Rear and front/bottom. Any four of the stored user-defined formats, including page and print settings can be assigned to any of the paper paths. Zero Tear-off Feature: Adjustable for distance Paper Loading and Parking: Automatic Top of Form Setting: Automatic Paper Drive: 6-pin push tractors in front/bottom and rear Paper Width: Continuous forms 3 16 in. Single cut sheets 3.5 17 in. wide X 5 17 in. long with a minimum width to length ratio of 0.45 in. Maximum Number of Copies: Original plus eight in front path, original plus five in rear path. Maximum Forms Set Thickness: 0.025 in. Paper Slew: 15 in./sec. default, 5 in./sec. user selectable Paper Positioning: Horizontal any position; vertical within 1/72 in.
Printer Emulations
ANSI X 3.64 IBM GP IBM Proprinter XL III Epson FX286e DEC LA210 Genicom 3410X
E-2
Print Technology
Type: Matrix impact Print Head: 18-wire parallel (two 9-wire arrays) Automatic Print Gap Direction of Printing: Logic-seeking bi-directional or unidirectional (operator-selectable) Print Modes: Proportional, compressed, shadow, double strike, underline, expanded, superscripts, and subscripts. Character Sets: IBM Set I, II and All-Character sets plus 30 international character sets. Head Slew: 75 in./sec. maximum LF Interval: 35 msec at 6 LPI Character Spacing: 10, 12, 13.1, 15, 16.7, 17.1, 20 CPI plus program-selectable Line Spacing: 3, 4, 6, 8 LPI plus n/144 in. Print Line: 13.6 inches Print Styles: Standard: Gothic, Courier, Wide Gothic, Gothic Italic, Courier Italic, Micro Gothic, OCR-A, OCR-B, Oversize. Barcode styles: Interleaved 2 of 5, Bi-directional 2 of 5, Matrix 2 of 5, Industrial 2 of 5, Code 3 of 9, EAN2, EAN-5, EAN-8, EAN-13, Code 11, Code BCD, Codabar a/t, Codabar b/n, Codabar c/*, Codabar d/e, UPC-A, UPC-E, UPC-2, UPC-5, Code 93, Code 128 (A-B-C), MSI, POSTNET Dot Graphics Resolution: Horizontal 60 to 400 dpi (protocol dependent) Vertical 72 or 144 dpi (protocol dependent) Ribbon Cartridge: Type of material is nylon; ribbon life is 15 million characters at data processing (draft) resolution.
Specifications
E-3
Form Control
Margins: Left and right: any position Top and bottom: any position Horizontal Tabs: 22, 28, or 32 absolute or relative (emulation dependent) Vertical Tabs: 12, 16, or 64 absolute or relative (emulation dependent) Maximum Form Length: 22 in.
E-4
Complete Index A
Access the Printed Menu .............................................. 4-2 Auto Head Gap ............................................................. 7-1 Change the Auto Head Gap Adjustment ............. 7-2 Operation ................................................................. 7-1 Saving to a Format................................................... 7-3 Semiautomatic Head Gap Adjust............................. 7-3 Setting to a Format................................................... 7-3 Auto Load on Paper Out ............................................. 10-7 auto switching interface.............................................. 2-22 Select a Format from the Control Panel....................6-3 Select a Format from the Host ..................................6-3 Select the Assigned Format from the Host ...............6-3 Stored........................................................................6-2 Front Feed....................................................................2-13 Function Index..............................................................A-1
H
Hardware Configuration Menu..................................... C-1 Head Gap Menu.............................................................7-1 Hex Dump ...................................................................11-5
B
Bottom Feed ............................................................... 2-13 Buffer Options ............................................................ 12-8
I
I/O Connection ............................................................2-22 Install the Front Tractors .............................................2-10 Install the Ribbon ..........................................................2-4 Interfaces .....................................................................12-1 Buffer Options ........................................................12-8 Parallel Interface.....................................................12-5 Parallel Interface Signals ........................................12-5 Parallel Timing Diagram ........................................12-6 Serial Interface........................................................12-1 DOS Machines ...................................................12-2 Parameters..........................................................12-2 Seven or Eight Data Bits....................................12-2 ISU ................................................................................9-1 Status after Performing .............................................9-2
C
Continuous Forms....................................................... 10-9 Control Panel Keys....................................................... 3-1 Clear......................................................................... 3-2 CPI ........................................................................... 3-1 Down Arrow ............................................................ 3-2 FF / Load.................................................................. 3-2 Font .......................................................................... 3-1 Format...................................................................... 3-2 LF 3-2 LPI ........................................................................... 3-1 Menu ........................................................................ 3-2 On Line .................................................................... 3-2 Park / Path................................................................ 3-1 Print Quality............................................................. 3-1 Tear Off ................................................................... 3-2 Up Arrow ................................................................. 3-2 Control Panel Lockouts ................................................ 5-1
L
LCD Menu.....................................................................3-3 LCD Menu Map ............................................................3-6 LCD Message Display.................................................3-10 LCD Message Format....................................................3-5 Left Margin....................................................................8-4 Line Registration on the first form ..............................2-23 Load Length Adjustment ...............................................8-4 Load Paper...................................................................2-17 Local Margins................................................................8-3 Lock the Printed Menu ..................................................5-3 Lock the Printer Online .................................................5-1
E
Emulation Options........................................................B-1 Setting ......................................................................B-2 Envelopes, Continuous ............................................... 10-8 Exit the Printed Menu................................................. 4-19
F
Formats ......................................................................... 6-1 Active....................................................................... 6-2 Currently Assigned .................................................. 6-3 Linking Emulations.................................................. 6-4 Paper Path Change ................................................... 6-2 Print All Format Information ................................... 6-2 Renaming................................................................. 6-4 Save a Format from the Control Panel..................... 6-3 Save a Format from the Host ................................... 6-3
M
Maintenance ................................................................11-1 Clean the Printer .....................................................11-1 Multipart Forms...........................................................10-7
O
Options and Supplies....................................................D-1
P
Paper Handling ............................................................10-1
Specifications
E-1
Paper Out, Auto Load ................................................. 10-7 Paper Path Change Failure, Recovering ..................... 10-6 Paper Paths, Changing from Control Panel ................ 10-5 Paper Paths, Changing from Host............................... 10-6 Paper Tension, Adjusting ........................................... 10-2 Paper, Non Bonded..................................................... 10-8 Parallel Data Cable ..................................................... 12-7 Parallel Interface......................................................... 12-5 Parallel Interface Signals ............................................ 12-5 Parallel Timing Diagram ............................................ 12-6 pedestal ......................................................................... 2-1 power cord .................................................................... 2-1 Power Cords ................................................................. 2-2 power switch................................................................. 2-3 Power Up ...................................................................... 9-1 Status ....................................................................... 9-1 Print Head Gap Adjustment........................................ 2-21 print nozzle ................................................................... 2-9 Print Reference ............................................................. 8-1 Left Print Reference.......................................... 8-2, 8-4 Local Margins .......................................................... 8-3 Negative Top of Form Adjust .................................. 8-3 Tear Off Distance..................................................... 8-2 Top Print Reference .......................................... 8-2, 8-3 Printed Menu ................................................................ 4-1 > Arrow.................................................................... 4-1 Access the Printed Menu ......................................... 4-2 Entering Menu Values ............................................. 4-2 Exit......................................................................... 4-19 Former and First....................................................... 4-3 Margins for Menu Listings ...................................... 4-2 Printed Menu Map ........................................................ 4-3 printer stand .................................................................. 2-1 Put Paper in the Tractors ............................................ 2-14
ribbon guide...................................................................2-9 rolling-ASCII pattern...................................................2-19
S
Select the Emulation......................................................3-7 Serial Interface DOS Machines........................................................12-2 Parameters ..............................................................12-2 Seven or Eight Data Bits.........................................12-2 Transmitted Parity ..................................................12-3 Serial Interface Data Cable..........................................12-3 Serial Interface Loopback Test....................................11-5 Serial Interface Pin Assignments.................................12-4 serial printer cables......................................................2-22 Software Options .......................................................... B-3 Software Options, Setting............................................. B-4 Software Upgrade..........................................................9-2 Sound emission..............................................................2-1 Specifications ............................................................... E-1 Status ...........................................................................2-23 Status Sheet ...................................................................3-9
T
Tear Off Distance ..........................................................8-2 Test Pattern..................................................................2-19 Top Margin....................................................................8-3 Top-of-Form................................................................2-21 tractor assembly.............................................................2-1 tractors.........................................................................2-10 Trouble Shooting Serial Interface Loopback Test ...............................11-5 Troubleshooting...........................................................11-1 Hex Dump...............................................................11-5 Troubleshooting Chart .................................. 11-3, 11-4
R
Rear Tractors, Removing............................................ 10-4 Removing the Ribbon ................................................... 2-9 Reset ............................................................................. 9-1 ribbon advance knob..................................................... 2-8 ribbon cartridge ............................................................ 2-1 ribbon drive spindle ...................................................... 2-7
V
Various Keys .................................................................5-3 Vertical Alignment ........................................................8-1 Vertical Paper Movement .........................................8-1
E-2

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Model 3860/80 Users Manual GEK-01061A

FCC Compliance Statement

3860/80 Users Manual

IBM and Proprinter of International Business Machines Corporation

3860/80 Users Manual

CHAPTER 3 CONTROL PANEL ........................................................................................................ 3-1

CHAPTER 4 PRINTED MENU............................................................................................................ 4-1

CHAPTER 5 CONTROL PANEL LOCKOUTS ................................................................................... 5-1

CHAPTER 6 FORMATS ..................................................................................................................... 6-1

CHAPTER 7 LCD HEAD GAP MENU ................................................................................................ 7-1

CHAPTER 8 LINE UP THE JOB ON THE PAGE ............................................................................... 8-1

CHAPTER 9 POWER UP AND RESET .............................................................................................. 9-1

CHAPTER 10 PAPER HANDLING FEATURES AND TECHNIQUES .............................................. 10-1

CHAPTER 11 MAINTENANCE AND TROUBLESHOOTING ........................................................... 11-1

CHAPTER 12 INTERFACES ............................................................................................................ 12-1

3860/80 Users Manual

Display (LCD) Rear Door

Control Panel Top Door

Parallel Connector AC Connector

NOTE: Complete specifications are in Appendix E.

1-2 3860/80 Users Manual

Chapter 2 Set It Up and Get It Running

Choose a Place for the Printer that is :

Set It Up and Get It Running

2-2 3860/80 Users Manual

Plug It In and Turn It On

Set It Up and Get It Running

Install the Ribbon

2-4 3860/80 Users Manual

RIBBON ADVANCE KNOB RIBBON GUIDE

Set It Up and Get It Running

PRINT HEAD NOZZLE

2-6 3860/80 Users Manual

RIBBON DRIVE SPINDLE

Set It Up and Get It Running

RIBBON ADVANCE KNOB

2-8 3860/80 Users Manual

Removing the Ribbon

RIBBON GUIDE PRINT HEAD NOZZLE

FOOT RIBBON ADVANCE KNOB

Set It Up and Get It Running

Install the Front Tractors

2-10 3860/80 Users Manual

PAPER MOTION DETECTOR WIRE

Set It Up and Get It Running 2-11

TRACTOR POSITION FOR FRONT FEED

TRACTOR POSITION FOR BOTTOM FEED

Tractor Position for Front and Bottom Feed

2-12 3860/80 Users Manual

Switch Between Front Feed and Bottom Feed

Set It Up and Get It Running 2-13

Put Paper in the Tractors

2-14 3860/80 Users Manual

Open the doors on both tractors.

Set It Up and Get It Running 2-15

2-16 3860/80 Users Manual

EXIT ROLLERS EXIT ROLLER

Set It Up and Get It Running 2-17

2-18 3860/80 Users Manual

Print a Test Pattern

Set It Up and Get It Running 2-19

Press the FIRST key.

2-20 3860/80 Users Manual