Questionnaires

Gender: Age:

Demographic information Male ( ) Female ( ) y Below 25years ( ) y From 25 to below 35 years ( ) y From 35 to below 45years ( ) y 45 years and above ( ) y y y y Less than 5 years ( ) 5 years to less than 10 years ( ) 10 years to less than 15 years ( ) 15 years and more ( )

Experience:

Rank: Position Qualifications

y y y

Below high school certificate ( ) High school certificate ( ) Intermediate college diploma ( ) Bachelor degree ( ) Masters degree ( ) Another ( ), Specify:

Department:

1. Has your organisation established a strategy plan? Yes ( ) NO ( ) y y y If your answer is yes, is the strategy statement clear and understandable? It is clear and understandable to a large extent ( ) It is clear and understandable to some extent ( ) It is un clear and understandable at all ( )

2. Has your organisation developed a vision statement? Yes ( ) NO ( ) y y y 3. y y y If your answer is yes, is the vision statement clear and understandable? It is clear and understandable to a large extent ( ) It is clear and understandable to some extent ( ) It is un clear and understandable at all ( ) And is the vision consistent with the strategy? Yes ( ) NO ( ) If your answer is yes, is the vision statement clear and understandable? It is consistent to a large extent ( ) It is consistent to some extent ( ) It is not consistent at all ( )

developed a mission statement? Yes ( ) NO ( ) If 4. Has your organisation your answer is yes, is the mission statement clear and understandable? y y y y y y It is clear and understandable to a large extent ( ) It is clear and understandable to some extent ( ) It is un clear and understandable at all ( ) 5. And does the mission interpret the vision obviously It interprets the vision obviously to a large extent It interprets the vision obviously to some extent It does not interpret the vision obviously at all ( developed a values statement? Yes ( ) NO ( ( ) ( ) ) ) Has your organisation

If your answer is yes, are the values consistent with the mission? y y y They are consistent with the mission to a large extent ( ) They are consistent with the mission to some extent ( ) They are not consistent with the mission at all ( )

Agree to a moderate degree (3)

Agree (4)

Strongly agree (5)

Disagree (2)

Leadership Style

1. Teamwork is encouraged and practiced in this department 2. Competition among employees in this department is based on their skills and knowledge 3. My manager is flexible with me when expecting good performance 4. My manager motivates me to create and use new methods in performing my tasks 5. My manager demands me to completely comply with the organisation procedures 6. My manager accepts his subordinates' views even though they are against his/her views as long as their views are correct 7. My manager is concerned with solving work problems 8. My manager is concerned with resolving conflicts that occur sometimes among his/her subordinates 9. My manager gives space to subordinates to suggest appropriate solutions 10. My manager sticks to his/her opinion even he/she feels wrong 11. Our manager is equally concerned with us as workers as well as our productivity 12. My manager enjoys giving orders to others 13. My manager informs me about my weaknesses and bad performance

Strongly disagree (1)

Agree to a moderate degree (3)

Agree (4)

Strongly agree (5)

Disagree (2) Disagree (2)

Clear Vision for change

There are logical reasons for change which are visible to everyone in the organisation I understand how change will help the organisation in the long term Understanding why change is happening and necessary for organisation I have a clear indication of how change will impact upon my job The vision statement of the organisation is relevant to the change project I have been provided with description of new core values and beliefs relating to the change project.

Agree to a moderate degree (3)

Agree (4)

Strongly agree (5)

Motivate employees to change

1. My manager suggests rewards for my good performance which is combatable with change initiatives 2. My manager tries to make me loyal to change 3. My manager creates an environment that enables me to carry out change 4. My workplace is a comfortable place to work 5. My manager makes me feel valued 6- I feel satisfied with my financial grade and other benefits that I receive from my organisation 7. I feel that my work is very important 8. I receive the training I need to improve my skills which is require form change projects 9. I have adequate opportunities for professional growth in this department :

Strongly disagree (1)

Strongly disagree (1)

Agree to a moderate degree (3)

Agree (4)

Strongly agree (5)

Disagree (2) Disagree (2)

Communicate change to employees

1. Formal communication is encouraged in this department in order to give employee information about change 2. My manager transfers ideas and information from top management to appropriate people in the department 3. Communication usually takes the form of commands and instructions 4. Information related to change is shared openly in this department 5. My manager uses various methods such as meetings, telephone calls and written messages when he/she communicates change to staff 6. Our manager keeps us informed of the department/organisation changes on time. 7. Our manager gives instructions to us and makes sure his/her message about change is clear by encouraging us to ask questions and repeats the instructions

Agree to a moderate degree (3)

Agree (4)

Strongly agree (5)

Involvement employee in change

1. My manager involves his/her subordinates in making decisions related change 3. My manager compiles information about change before making any decision 5. My manager interferes in decision making related to change tasks that are handled by his/her subordinates 6. My manager always follows up the consequences of decisions related to change that he/she makes

best

worst

Agree to a moderate degree (3)

Agree (4)

Strongly agree (5)

Disagree (2)

Delegation and Empowerment in change

1. My manager delegates me the authority to perform change tasks 2. My manager empower employees during change 3. My manager follows up the delegated tasks 4. My manager shows complete confidence to my ability to carry out delegated tasks properly 5. My manager gives me instructions with description of delegated tasks 6. My manager is committed to perform well

highes t low

Strongly disagree (1)

Strongly disagree (1)

Strongly disagree (1)

in implementing change 7-My manager encourages me to monitor my own performance related to change

lowest