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Process Associate : Resume CV

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August 30th, 2010, 03:55 PM Jagdish prashad On probation Location: Gurgaon

Post Count No. 1

Process Associate : Resume CV

CURRICULAM VITAE Present Add: C/o Sh. Ganga Ram Verma H.No. 52, Street No. 7, West Rajiv Nagar, Gurgaon (Hr) Mob. No. 9999812356 JAGDISH PARSHAD Email: jp.njann AT gmail.com Objective: To associate with esteemed organization and work for the betterment of the Organization & myself Professional Goals: - To provide all my best input to the company to get the #1 position - To provide the best quality work - To be responsible & trustworthy - To feel proud to see the achievement - To follow a good & justified way to get all this - To be fair with all my duties Specialties: - Instant Response - Target Oriented - Growth Focused Education Qualification: - Passed 10th from B.S.E.H. Bhiwani. - Passed 12th from B.S.E.H. Bhiwani. - Graduation from M.D. University Rohatak. Professional Qualification: - One year Diploma in steno (Shorthand & English Typing) From Board of Chandigarh (HR). - Six months Diploma in Computer application (Ms. Word, Ms. Excel. Ms. Power-point, MS-DOS, Windows-

98, Windows-XP and Internet. Company Profile: Hanu Software offers a wide range of services including business process outsourcing, onsite technical consulting, offshore software development, Recruitment Process Outsourcing and product lifecycle management. By combining the domain expertise with the low cost offshore software development, our Offshore Delivery Model delivers enhanced productivity, a cost savings of up to 45%, and faster time to market. Job Profile: As a Sr. Process Associate in Hanu Software I am working for US clients. 1. Job posting and verification on Internet 2. Data Entry. Project: 1. Recruitment Process Outsourcing (RPO) a. Job Posting Our Client is HODES IQ which is a known name in recruiting industry. At the start of the day we got job for different media like Craigslist.org, Awesometech.com etc for which we have to post the job on the site. My task includes post the available jobs with good quality and verify other team members work. I have to make daily report for the posted job as well as unposted job. b. Job Verification: Our Client is HODES IQ which is a known name in recruiting industry. We have a feed page on which we got information like Job Title, Location, client Name, Site Name (on which we have to search the job) and Job Code. Our work is to find the job on website and make sure the job is posted with good quality i.e. the job is posted with correct Title, Location, Company Name and other required information. My task includes job verification as well as Quality Check other team members work. I have to make daily report in Excel for the unverified job and job which posted with error That is send to client to take necessary action from there side.

2. Data Entry Our client is MacDirect.Com which provided marketing support services, IT Services and project management to its clients. Enter the data from TIF file into Excel file. The TIF file contains CID number, two questions & answer of them. We have to enter CID number & answer of the questions into excel file. We have to enter 1 or 2 for the answer of a question, If answer is YES then enter 1 & 2 if answer is NO. Excel files then uploaded into FTP. My task is to check the work done by the data entry person. The task include download/upload file from ftp server. Send the confirmation mail to the client about the work. Other Work/Task: - Chat with client to solve issue - Take charge of the project in absence of Team Leader - Creating/Updating Master document (Work Procedure) - Making Weekly Progress Report (Which is send to client at the end of week) - Update new information in spreadsheet which comes during working progress - Task Distribution to other team members - Mail Forwarding and Reply Client Mail - Send the mail to client for the status of works Current Profession & Experience - Currently, Working in Hanu Software Solutions as a Sr. Process Associate from 1st Match, 2008 to till date. Application Knows: - Enterprise Project Management (EPM) - FTP - Ipswitch (Used to transfer files) - Abbyfinereader (OCR Application) - Dream weaver Strong Point: - Confident - Willing to learn New Things - Positive Attitude with Hard Work - Quick Learner Personal Particulars: Fathers Name : Sh. Lal Chand

Date of Birth : 20th Aug, 1981 Nationality : Indian Languages Known : Hindi & English Sex : Male Marital Status : Unmarried Permanent Address: H.No. 244, V.P.O.- Behali Tehsil Narnaul Distt. Mohindergarh Pin 123021 (Hr) Salary Drawn : 10,300/-Rs. Per month Salary Expected : Negotiation Date: Signature Place: GURGAON (JAGDISH PRASHAD)
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November 17th, 2010, 01:05 PM CV-POSTER Freelancer Re: Process Associate : Resume CV

Post Count No. 2

process associate Location: Looking for Job RESUME M.Arulanandan E-mail : arul_anandan AT hotmail.com Address for Correspondence : #9, Srinivasan Nagar, Sri Raman Salai, Ponniamman Medu, Chennai 600110. Permanent Address : #9, Srinivasan Nagar, Sri Raman Salai, Ponniamman Medu, Chennai 600110 Mobile : 9790982929, 9790982727. Phone : 044-65328703 Personal Data : Date of Birth : 31st August 1980 Sex : Male Nationality : Indian Languages Known :English and Tamil. Interests and Hobbies :Music and Sports. Career Objective To undertake challenging tasks in process and contribute in effective management for personal and organizational development. Basic Qualification Master of Computer Applications 2005 Bachelor of Science Mathematics 2001 Experience Summary Position 3 : (from June 2007 to Till date) Process Associate in TCS BPO(Semi Voice) , Chennai. Client : The Neilson Company (U.S).. Explanation : Our process is in the phase one of market research, we rate the top ten retailers stability in US market through their promotion and brand selling. Our process is all about providing them their data through the application

called as E and I Features, then through mails and client calls, this process is done on weekly basis for the betterment of our internal clients to their current status of the retailers, like Walgreens with other competit stores in US. Performance : - Been in the transition project and trained on the process by the trainers of the client in US. - The process final result has a huge impact on the market of the US. - Has attended web training and had a great understanding with the clients. - Was the first to work in the clients environment software in which I was trained in less than 30 min. and has given great results. - Has contributed in the web site created for the team. - Has been the SPOC for my work and has given intro. Regarding the new steps to be followed by all the associates. I am handling the team, giving training to the new associates. tracking quality etc. - Has given ideas and innovations for the enhancements for the application and improvements to the process - Has attended client calls on any clarification required by the team and vice versa. Position 2 : (from July 2006 to May 2007) Process Associate in Perot Systems, Chennai. Client : Tenet (U.S). Explanation : Tenet is the US based hospital, for which I am working in a backend operation project, which involves operations like verifying the dispute raised by the consumer through the Credit Rating Agencies (CRA) against their outstanding debits and return to the CRA with the result and document the verification and also to perform Quality check. Position 1 : (from Feb 2005 to June 2006) Process Support Executive in TCS BPO, Chennai. Client : Barclays Plc, U.K. Explanation : Barclays Plc is the second largest bank in United Kingdom for which I was working in a backend operation project which involves operations like Account Opening, Daily Transactions of the bank and Documents verification and Quality Check.

Responsibilities & Awards : - Has got many certificate for the best performance in my process - Interaction with customers to resolve queries arising during the process of coding - Handled process Reporting Stuff in an accurate and timely manner. - Has got many appreciation mails from top level management for processing high number of productivity with 100% accuracy. - Handling Team in the absence of my supervisor during the week ends. Technical Skills : - Operating Systems : MS DOS, WINDOWS, UNIX - Programming Languages: C, C++. - Packages : Microsoft Office Academic Performance: EXAM YEAR OF PASSING NAME OF INSTITUTION M.C.A 2005 Madras University B.Sc Maths 2001 Sir Theagaraya College. H.S.C 1998 Sri A.B.P.G.Vidya Mandhir School S.S.L.C 1996 Sri Vivekananda Vidhyalaya Higher Secondary School. Competencies & Strengths: - Excellent communication and presentation skills. - Independent and self-motivated. - Committed to deadlines and schedules. - Honest, Sincere and a Smart Worker with a high level of Integrity.. Declarations: I sincerely affirm that the information stated above is true and correct to the best of my knowledge and belief. Station: Chennai yours sincerely, Date (Arulanandan) __________________ The above is a user-submitted CV /Resume / BioData / Curriculum Vitae. You can also Publish your Resume / CV in this Forum. http://www.indianjobtalks.com/forum/Post-resume.html

March 2nd, 2011, 10:16 AM sar_raj85 On probation Location: Chennai RESUME R. Saranya E-Mail Address: sar_raj85@yahoo.co.in & sarraj85@gmail.com

Post Count No. 3

Objective: To seek a challenging career to utilize my skills and abilities in the field of Procurement/ Order Management BPO (nonvoice) that provides continuous learning and creative ideas.

Career Highlights Hp (Hewlett Packard) BPO Chennai working as Senior process Associate in channel Operation/SME for (SEA & SPAC Countries) from Feb 2007 Jan 2011 and APJ Value Order Management Zenshin (Individual Contributor) from Feb 2011 Till date.

Key Responsibilities: Quality Check for production process with accuracy. Good interdepartmental relationship with Front end. Training new joiners on the process. Handled customer inquiries from 17 different countries like Australia, New Zealand, Malaysia, Singapore, Taiwan, Thailand, Indonesia, India, Vietnam and East Asia countries. Order Processing & troubleshooting the cases via FSAP and RSAP for South Pac and Seat Countries. Work Experience:

AP Channel Operations Order Management Feb 2007 Jan 2011 (Senior Process Associate)

Channel Operations is one of the BPO divisions in HP. It is also called Order Management operation where the team handles two processes.

Manual Orders: Team manually logs the purchase orders received into respective Ordering System for successful shipment of HP products to Channel Partners. In case of any failures of successful first time order submission in the Ordering system, team will troubleshoot the reason for failure or discrepancy and then work with the various HP internal teams & Channel partners to resolve the issue and update the respective application interlinked with Ordering system or get valid information for successful resubmission. EOP Rejects: Team investigates and analyze the reason for failures of successful first time order submission by the Channel partners in the Ordering system by troubleshooting the reason for failure and work with the various HP internal teams to resolve the issue and also to update the respective application which are interlinked with Ordering system for successful resubmission by Channel Partner to whom resolution will be provided. Generation of Invoice through SAP (FSAP/RSAP) Generating Invoice for the purchase orders received, for successful shipment of HP products to Channel Partners. a) Extracting data from SAP for report generation. b) Preparing day to day reports. c) Providing daily backlog & shipment data to the partners. QUALITY CHECK Involved in managing the high volume of work with accuracy. Involved in Monitoring and gain expertise in a defined Specific area for improvement of Processes. Responsible for all Quality Checks and reporting on Day to day basis.

 Responsible with colleagues to ensure that the right quality is delivered as part of the output. Profile : EOP Rejects Specialist & Corp Specialist SKILL SET Front End Tools : SAP R3 Production Tool (FSAP & RSAP) ,Electronic order processing tool & Other generic work flow tools Operating System &Working Platforms : Windows - 98 & 2000, XP professional, MS Outlook Roles and Responsibilities: Responsible for the timely production of the Business Fundamental Table (BFT) and delayed cases analysis. Developed and delivered the Stocking and Backlog Reports for Asia pacific regions using SAP.

Academia 10th std P.K.N.Hr. Sec School (2000) with 84% 12th std V.P.M Matric. Hr. Sec School (2002) with 76% B.Sc (Computer Science) Madurai Kamaraj University (2002 2005) with 73% MBA (Marketing with Human Resource Management) Alagappa University (2005-2007) with 75%

Technical Skills MS Office Word, MS Excel, MS PowerPoint, VB

May 24th, 2011, 02:30 PM Guest Guest Poster Noel R. Gatbunton

Post Count No. 4

POSITION DESIRE : TECHNICAL SUPPORT

Location: Your Heart, Delhi E-mail : nrg_noel20 AT yahoo.com PERSONAL INFORMATION Noel R. Gatbunton is a Retail Sales Coordinator, a dedicated IT customer service support with ability to manage, troubleshoot, and resolve problem issues. Experienced on dealing to a different kind of corporate transaction. Able to explain clearly, patient and diplomatic. Experienced sales professional with vast expertise marketing and selling operation. WORK EXPERIENCE The Computer Authority.(May 2008 to present) Retail Sales Coordinator. - Handling and dealing corporate company. - Follow-up corporate clients for their payments. - Create custom presentation to improve sales and retain clients. - Sales Coordinator Representative on exhibit, I.T. products competition. - Developed customer service and solutions. - Giving technical support and program solution(Hewlett Packard, Compaq, Lenovo, Acer, Gateway, Emachine and Sony Vaio. - Product specialist. - Provided computer support and needs over 250 people on a monthly basis. Rustans Marketing Corp.(August 2007 April 2008) Retail Sales Consultant : - Monitoring stocks and inventory - Prepares Delivery Receipt or Sales Invoice - Representative on exhibit program - Supervise Makati, Las Pias, and Dasmarinas branches - Handling report

Computer Pheriperals United Unlimited. (June 2006 November 2006 ) IT Trainee :

- To improve and enhance the students in basic computing. - To analyze and assemble computer. - Supplies school needs. - Troubleshoot and resolve basic hardware problem.

YEARLY SEMINARS AND TRAINING ATTENDED - Acer, Gateway & E-machine Training and Products Update - Hewlett-Packard Phils Training Events and Products Update - Asus Phils Product Updates - Sony Updates Products/ Vaio, Bravia, Slr , Digicam and Videocam - Lenovo Phils Training Events and Products Update - Samsung Phils Training and Products Update - Brother Phils Training and Products Update - Dlink and Linksys Training and Products Update EDUCATIONAL BACKGROUND POLYTECHNIC UNIVERSITY OF THE PHILIPPINES TECHNICAL VOCATIONAL SKILLS DEVELOPMENT PROGRAM Information Technology : Year certificate 2005 2006 CABIAO NATIONAL HIGH SCHOOL CABIAO NUEVA ECIJA : Year certificate 2005 SINIPIT ELEMENTARY SCHOOL SINPIT CABIAO NUEVA ECIJA : Year certificate 1998 INTERESTS AND SKILLS Good Time Management Skills Capable to communicate with others Ability to build and maintain a relationship with the Business Office Hardworking, Self-motivated, Goal-oriented, Honest Can work under pressure Troubleshoot windows XP, VISTA, WIN7. Basic computer network (DLINK/LINKSYS). Communication specialist. Computer assembly. Can speak english and tagalog.

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