Professional Documents
Culture Documents
Semester 1, 2012
You can purchase your reading kit from the UNSW bookstore on campus. & You must bring this course outline and your reading kit to all lectures and tutorials
TABLE OF CONTENTS
Course Coordinator and Course EnquiriesPage 4 Lecture Time. Page 4 Course details, Summary of the Course .. Page 5 Aims of the Course and Course Objectives . Page 5 Student Learning Outcomes Page 6 Graduate Attributes . Page 6 Rational for the Inclusion of Content and Teaching Approach Page 6 Teaching strategies .. Page 7 Lecture & Tutorial ProgrammePage 8 Assessment Tasks .. Page 9-12 Submission of Assessment Tasks .. Page 13 Resources . Page 13-4 Weekly lecture programme and tutorial topics Page 15 Grading and Marks .. Page 27 Course Evaluation and Development .. Page 28 Student Conduct and Submission of Assessment TasksPage 28-9 Extensions for submission of work..... Page 30 Special Consideration .. Page 30 Review of Results ... Page 30 Occupational Health and Safety .. Page 30 Student Support Services Page 30 Further Course Reading Page 31
COURSE CONVENORS & LECTURERS Dr. Amanda Kearney & Dr. Mary Zournazi
COURSE ENQUIRIES:
Amanda Kearney Room 151, 1st floor, Morven Brown Building Phone 9385 8485 Email: a.kearney@unsw.edu.au Consultation Hours: see notice on office door Mary Zournazi Room 164, 1st floor, Morven Brown Building Phone 9385 8454 Email: m.zournazi@unsw.edu.au Consultation Hours: see notice on office door
Should you need to meet outside of these times, you can approach us during the lecture break to make an appointment at an alternative time. LECTURES There are two lectures times, however you only need to attend the one you are enrolled in. BLACKBOARD There will be a Blackboard page for this course, where you will find weekly lecture material (slides, links etc) posted weekly. The link for Blackboard is: http://telt.unsw.edu.au/
Course Objectives
On successful completion of this unit, students will: 1. value critical evaluation and analysis of the cultural markers we leave on the world and each other as we move through it 2. have the capacity for independent thought and research 3. have the capacity to build a learning community among students and make connections with other courses in the Social Sciences 4. have engaged in written and oral presentations which reflect these understandings as well as an awareness of the value of interdisciplinary approaches to a study of this kind.
6. demonstrate an understanding of the importance of cross-cultural awareness and respect 7. demonstrate an appreciation of the multi-dimensional effects of individuals and communities 8. develop a basic understanding of the nature of representations of individuals and communities historically and in the present, and the role which major academic disciplines have played in these representations 9. develop an appreciation of social justice and human rights
Graduate Attributes
The students will be encouraged to develop the following Graduate Attributes by undertaking the selected activities and knowledge content. These attributes will be assessed within the prescribed assessment tasks. The skills involved in scholarly enquiry (Graduate Attribute 1). Information literacy - the skills to appropriately locate, evaluate and use relevant information (Graduate Attribute 5). An appreciation of, and respect for, diversity (Graduate Attribute 7). A respect for ethical practice and social responsibility (Graduate Attribute 11).
firm grounding in social theory and a strong appreciation of cross-cultural engagements, humanity and personhood, cultural variation and cultural relativity all important skills for a social scientist. Whilst the learning environment is primarily geared towards large group lectures, we as a teaching team (lecturers and tutors) aim to create a learning environment that allows for individual and creative expression. You will not be lost amongst the masses, if you are prepared to engage, get into the learning environment, ask questions, interact with peers and reach out to the teaching team each of whom are passionate about what they teach! In line with all this, the learning and teaching rationale underpinning this course, is informed by the following principles: engaging students actively in their own learning building a learning environment based on cooperation and respect between students, and between students and staff, where students are appropriately challenged and activites are linked to real life, scholarship and research building on students prior knowledge and life experience built appreciation for diversity
Teaching Strategies
In this course you will participate in the following: Large group lectures A two-hour lecture/discussion will be held each week, dealing with a specific lecture topic in Anthropology or Sociology. These lectures will vary in format from week to week and will include delivery of lecture material, films, in-class exercises, problem solving exercises, question & answer time, audio and other visual recordings. These lectures will be recorded and made available for you to listen to online, via Blackboard. All lecture slides will also be available via Blackboard. Small groups tutorials (up to 20 students) The tutorials are organised around key discussion questions each week. Your tutor will direct you in these discussions and any questions you have regarding this material, should be directed to your tutor. The tutorial space is an informal environment in which you can explore, more deeply, those topics raised in lectures or in your weekly readings. Tutorials at UNSW offer a culturally and pedagocially safe place for students to learn. To ensure everyone gets the most out of our classes staff and students are expected to be respectful towards one another. In classes all students and staffs opinions will be treated with respect, however racists or sexist remarks are unacceptable. We will not tolerate any type of bullying, aggression or demeaning of fellow classmates or staff, such cases will result in requests to leave the room. In all lectures and tutorials please observe the following: 1) Always prepare by doing the weekly readings before the lecture class and come prepared to offer up discussion points in every tutorial. 2) Do not talk when lecturers or other students are talking to the class. 3) Show respect and courtesy to all class mates and members of the teaching team 4) TURN OFF MOBILE PHONES. 5) We request NO FACEBOOK or INTERNET SURFING during the lecture and tutorial times.
ASSESSMENT
Assessment Description Part 1 In Class Exercises Tutorial Facilitation Part 2 In Class Exercises Discussion Paper Due Date Due in tutorial time Week 5 (starting 26th March) Weeks 4, 5, 7, 9 Due in tutorial time Week 11 (starting May 14th) Monday 28th May, by 4pm Mark 15% 20% 30% 35%
15%
This piece of assessment must be 400 words for each in-class-exercise (total 800 words). This can be handwritten or typed, it will sometimes involve you drawing things, and including visual material as well as writing. It will be a separate notebook to your lecture notes. The aim of this assessment piece is to get you to write up and reflect on the first 2 IN CLASS (LECTURE) EXERCISES which relate directly to the early themes of the course. This task will enable you to learn to write in a scholarly context and this exercise will help you develop your writing skills and build your confidence in dealing with key concepts in sociology and anthropology. Steps for writing up your in class (lecture) exercises: 1. Undertake the exercises in the lecture class. If you miss the lecture, you miss the exercise, unless you provide the course co-ordinators with a medical certificate to justify your absence. 2. Write up the exercises as instructed in the lecture. That is, you need to pay attention to the requirements for each exercise as instructed by Amanda or Mary in the lecture. Reflect on the exercise using the readings for the week and the key concepts discussed in the lecture. Make sure you cite the relevant Weekly Reading for each of your In-Class-Exercises. This is to show us that you can make connections between the weekly exercise and the weekly topic from class. (Relevant Graduate Attribute: 5) (Student Learning Outcomes Assessed: 1, 2, and 5)
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In small groups you will facilitate discussion of the weekly tutorial topic. Using the tutorial overview as guide for that week, you and your group members can address one question and design an activity that engages the class and promotes discussion. You will orchestrate the group discussion and direct question time around student questions. You tutor will help to summarise the weekly topics, following your facilitation. The aim of the facilitation is to generate class discussion. This is not a presentation, but this assessment task is a facilitation, and the most important aspect of this exercise is to engage your class members in interesting and dynamic ways. You can use a variety of techniques, and these will be discussed in your first tutorial classes. This is a group mark, with each member getting the same mark, so the onus is on working collaboratively as a group and your tutor will help guide you in the ethics of group work. You will be able to choose from four of the tutorial topics (Weeks 4, 5, 7, 9). This is an exercise in working in groups and working collaboratively. Students are reminded that they must support their peers in this exercise and come to each session prepared to talk, respond and actively engage. In this way, you can take responsibility in the learning process and make your tutorials interesting and satisfying! (Relevant Graduate Attribute:1) (Student Learning Outcomes Assessed: 2, 6 and 7)
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30%
This piece of assessment must be 400-450 words for each In-Class-Exercise (total 1200-1350 words). This can be handwritten or typed, it will sometimes involve you drawing things, and including visual material as well as writing. It will be a separate notebook to your lecture notes. The aim of this assessment piece is to get you to write up and reflect on the next 3 IN CLASS (LECTURE) EXERCISES which relate directly to the early themes of the course. YOU DO NOT RESUBMIT THE FIRST 2 EXERCISES THAT HAVE BEEN MARKED! This task will enable you to learn to write in a scholarly context and this exercise will help you develop your writing skills and build your confidence in dealing with key concepts in sociology and anthropology. Steps for writing up your in class (lecture) exercises: 1. Undertake the exercises in the lecture class. If you miss the lecture, you miss the exercise, unless you provide the course co-ordinators with a medical certificate to justify your absence. 2. Write up the exercises as instructed in the lecture. That is, you need to pay attention to the requirements for each exercise as instructed by Amanda or Mary in the lecture. Reflect on the exercise using the readings for the week and the key concepts discussed in the lecture. Make sure you cite the relevant Weekly Reading for each of your In-Class-Exercises. This is to show us that you can make connections between the weekly exercise and the weekly topic from class.
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Resources
Most of the sources required for this course are available in the UNSW Library and can also be found online. A number of books on the further reading list will be held on Reserve in the library and copies of your Reading Kit will be held. YOU WILL HAVE TO PURCHASE YOUR READING KIT FROM THE UNSW BOOKSTORE ON CAMPUS. Library Resources: The Library catalogue is accessible on line at: http://lrd.library.unsw.edu.au The Library offers you a number of Subject Guides that are excellent tools for navigating resources and research tools. Those subject guides most relevant to this course include the: Social Sciences, Anthropology, Sociology, Aboriginal and Torres Strait Islander Studies, Womens and Gender Studies. You can peruse these Subject Guides at:
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http://info.library.unsw.edu.au/sshl/guides/social.html The Library databases and e-journals are available through SIRIUS, available at: http://sirius.library.unsw.edu.au Databases contain full text versions of countless Anthropology and Sociology journals and will be an excellent source of information for all of your assessment tasks. Some of the best databases include: Social Sciences Index Informit Anthropology Plus Sociological Abstracts APAIS (Australian public Affairs Information Service) The library compulsory online training ELISE can be found at:
http://elise.library.unsw.edu.au/home/aboutpop.html
It is expected that the online ELISE training will be completed by week 5. We will follow this up in class. While the internet is not recommended as your first port of call for research, it can offer some valuable information regarding Anthropology and Sociology, social justice and human rights. However, you MUST NOT USE WIKIPEDIA as an academic reference in any of your assessment. The following are some useful websites to learn more about Sociology and Anthropology: Australian Anthropological Society: http://www.aas.asn.au/ Australian Sociological Association: http://www.tasa.org.au/home/index.php Australian Archaeological Association: http://www.australianarchaeologicalassociation.com.au/ Royal Anthropological Institute: http://www.therai.org.uk/index.html American Anthropological Association: http://www.aaanet.org/
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NB: Ensure that you do the weekly reading before every lecture class in class (lecture) exercises and discussion points in lectures and tutorials will depend on familiarity with the weekly reading. We will not recapitulate the set readings in lecture time. The responsibility is yours to do the reading prior to class.
YOU MUST BRING THIS COURSE OUTLINE AND THE READING KIT TO ALL LECTURE AND TUTORIAL CLASSES
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In this weeks tutorial you will: Meet your tutor and classmates Establish your tutorial facilitation groups (In small groups) Discuss What is Anthropology? and What can it offer you?
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Tutorial 1. Reflect on the lecture class exercise. 2. Small group work: In small groups discuss what you understand by the sociological imagination and make a list of 2-3 points. 3. Last part of the class: in your tutorial facilitation group discuss your approach and activity for the facilitation.
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Weekly Readings Peletz, M. 1995. Kinship studies in late Twentieth-Century Anthropology. Annual Review of Anthropology, 24:343-72. Morphy, F. 2006. 'Lost in translation? Remote Indigenous households and definitions of the family', Family Matters, 73: 23-31.
In this weeks tutorial you will 1. Begin tutorial facilitations 2. Discuss What constitutes family and kindred in your experience? What powerful normative notions of family and kindred exist within mainstream Australia and Australian politics? 3. Tutors will sight and ensure you have completed your FIRST in class exercise (from week 3). They will sign your exercise as a record of your completion. You will hand in both week 3 and week 4s exercises in week 5 tutorial time. If you have any questions regarding the exercise you can organise to meet your tutor in their consultation hour.
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Tutorial: 1. Group Facilitation 2. Feedback on Facilitation. 3. Tutorial discussion on civilisation and its discontents and/or collective effervescence. 4. Submit Part 1 of your In-Class-Exercises
N.B STUDENTS MUST HAVE COMPLETED THE LIBRARY COMPULSORY ONLINE ELISE TRAINING COURSE BY WEEK 5
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Weekly Reading: Cerulo, K. 1997. Identity construction: New issues, new directions. Annual Review of Sociology, 23:385-409.
NO Tutorial this week. You can use the time to reflect on this first part of the course.
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Today we will explore the relationship between individual life and everyday experience. Drawing on some classic sociological and film texts we will discuss how modern life has impacted on the individual psyche and structures of power and knowledge. Film excerpt Weekly Reading: Simmel, Georg 1950 The Metropolis and Mental Life in K. Wolff (ed), The Sociology of Georg Simmel, Free Press, New York.
Tutorial: 1. Group Facilitation and feedback. 2. Feedback on the in-class exercises 3. Discuss Simmels reflections on the modern individual and the metropolis and consider contemporary examples of our relationship with technology and the urban space.
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NO TUTORIAL THIS WEEK: 1. THERE IS NO TUTORIAL THIS WEEK, HOWEVER YOU NEED TO WORK ON YOUR IN-CLASS EXERCISE FOR THIS WEEK.
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Weekly Reading: Foucault, Michel (1979) The means of correct training, Ringwood: Penguin. Additional reading: Deleuze Gilles (1990) Post script on the Societies of Control. This reading will be available on Blackboard.
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Weekly Reading Barthes, Roland 1977 The Photographic Message in Image, Music, Text, trans. Stephen Heath, Fontana Press, London.
Tutorial: 1. Discuss: The sociology of images, Barthes and the social. 2. Discussion paper/questions
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THERE WILL BE NO TUTORIAL THIS WEEK. You will use the time to work on your final essay papers. The Course Convenors will be available to meet with you should you have any question or require feedback.
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Distinction 75-84% The work demonstrates Advanced expression of ideas and grasp of theoretical concepts Well developed ability to structure the essay and present a logical argument Research of a reasonable number and range of texts/sources relevant to the topic including where relevant/primary sources Advanced application of material gained from research in developing the students own arguments A reasonable articulation of the students subject position A sound level of presentation, but attention needs to be paid to referencing, bibliographic, spelling, grammatical, typing and/or punctuation matters
Credit 65-74% The work demonstrates General competence in expressing ideas and grasp of theoretical concepts Competence in structuring the essay and presenting a logical argument Research that indicates reference to more than the essential or basic sources Competence in applying material gained from research in developing the students own arguments Some evidence of awareness of the students subject position Competent presentation, but more attention is needed to referencing, bibliographic, spelling, grammatical, typing and/or punctuation matters
Pass 50-64% The work demonstrates Adequacy in expressing ideas and grasp of theoretical concepts An attempt at structuring the essay and presenting a logical argument 27
Some reference to basic or essential sources Descriptive or narrative approach to applying material gained from research rather than critical or analytical engagement with it Limited understanding of the students subject position Overall presentation requiring considerably more care with referencing, bibliography, spelling, grammar, typing and/or punctuation
Fail 0 49% The work demonstrates Inadequate grasp of ideas and grasp of theoretical concepts Inability to structure the essay or present a logical argument Minimal research and/or inappropriate or irrelevant texts consulted Insufficient or no evidence of understanding of the students subject position Unacceptable presentation, including inadequate attention to bibliography, referencing and, spelling, grammar, typing and/or punctuation
Student evaluative feedback is gathered periodically using, among other means, UNSW's course and Teaching Evaluation and Improvement (CATEI) process. Informal feedback and classgenerated feedback are also important. Student feedback is taken seriously, and continual improvements are made to the course based in part on such feedback. Significant changes to the course will be communicated to subsequent cohorts of students taking the course. Submission of Assessment Tasks. Most assessment items in this course are handed in directly in tutorials but the discussion paper is to be submitted to the School Office (rm MB159), located on the First Floor of the Morven Brown Building, usually by being placed in submission box with the appropriate course code. There will be a separate box for late submissions. Only late submissions will be stamped by the School Office with the receipt date. It is the students responsibility to check that their assignment has been received, and if not, to notify the Course Co-ordinators immediately. It is the student's responsibility to keep a copy of their work in case of loss of an assignment. Due to the nature of the assessment tasks in this course students will submit assignments either in class or to the School Office. We will explain this procedure. All assignments must be submitted with an Assignment Declaration form signed by the student (required for all assignments) and an Assignment Cover Sheet. These are available from outside the School Office, above the assignment submission boxes. Students must read the rules on Student Academic Misconduct relevant to assignment submission (further information given below). 28
Normally assignments are returned in tutorials. For assignments with due dates from Week 10 onwards please attach a self addressed and stamped envelope if you want your assignment returned.
Student conduct and integrity in academic work UNSW has a Student Conduct Policy (2009) that provides a framework for the standard of conduct expected of students of the University with respect to their academic and personal conduct. It outlines the primary obligations of students, and directs staff and students to the code and procedures which specify student obligations and University responsibilities. This policy promotes integrity and ethical behaviour and guides students dealings with fellow students, staff, the University, and the national and international community. (UNSW Student Conduct Policy, page 1). All students must read this policy at: https://my.unsw.edu.au/student/academiclife/assessment/StudentConductPolicy.html A related document is the UNSW Student Misconduct Procedures (2009): https://my.unsw.edu.au/student/academiclife/assessment/StudentMisconduct.html Integrity in academic work is one of the main expectations of all students and staff. It is the students responsibility to understand and achieve this. There are several resources to help them: The Student Conduct Policy and the Student Misconduct Procedures. The Learning Centre is the central UNSW resource on academic integrity and understanding and avoiding plagiarism (http://www.lc.unsw.edu.au/plagiarism/). The Elise Study Skills tutorial which familiarises students with academic writing, research and using information responsibly is mandatory for all commencing undergraduate students and the quiz must be completed by the end of Week 5 of their first semester at UNSW. All postgraduate coursework students are encouraged to take the tutorial (http://elise.library.unsw.edu.au/home/aboutpop.html) It is expected you will have undertaken this tutorial by Week 5. We ask you in the first few weeks of class about your tutorial progress. Information provided in class.
Plagiarism is a form of cheating which constitutes student academic misconduct. Repeated or serious plagiarism often results in penalties to grades, suspension or exclusion from the University. This and other types of academic misconduct must be avoided. These are outlined in the Student Conduct Policy and the Student Misconduct Procedures. A new policy document, Student Academic Integrity & Managing Plagiarism: Guidelines for Staff will soon be released; and a leaflet for students will be distributed during the semester. Class attendance and communication Students are expected to attend tutorials/seminars. A satisfactory attendance record of at least 80% is expected. Tutors will keep attendance records for their classes. Students are expected to be punctual; lateness of more than 15 minutes will be considered absence, and students must attend the whole duration of the tutorial to be considered present. Email and relevant Blackboard functionalities are considered official means of communication between staff and students. Teaching staff will communicate with students through their UNSW email address. It is the students responsibility to check their UNSW email regularly.
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Extension for submission of work All assignments must be submitted by the due date unless an extension of time has been granted. The penalty for late submission without permission is 3% (of the perfect mark, that is /100) per day late, including weekends. This means if an assignment is allocated a mark of 70% and is 1 day late the mark given will be 67%. Late work will not be accepted once the marked assignments have been returned or after two weeks past the due date, whichever is earliest, whether an extension has been granted or not.
Special consideration The UNSW Special ConsiderationIllness and Misadventure Policy (2008) that states The purpose of special Consideration is to enable the University to assess and address the impact on students of short term events, beyond the control of the student, that affect performance in a specific assessment task or tasks. Details of the policy and procedures on Special Consideration can be found at: https://my.unsw.edu.au/student/atoz/SpecialConsideration.html Students with a disability, and those with ongoing medical conditions, who require consideration of their circumstances and support, are advised to register with the Equity and Diversity Unit. Registration is advisable but not obligatory. (Special Consideration Policy, page 1) All applications for special consideration are lodged with the UNSW Student Central. Please read the policy to understand when such application is warranted, and about the possible outcomes of an application. Review of results Where a student believes the mark awarded for an assignment or any assessable task does not adequately reflect the quality of the assignment, the student may request a review of the mark. Please read the University policy on Review of Results for additional information: https://my.unsw.edu.au/student/academiclife/assessment/ReviewofResults.pdf Occupational health and safety UNSW has an Occupational Health and Safety Policy (2010) that staff and students are expected to comply with. Please refer for details to: http://www.gs.unsw.edu.au/policy/documents/ohspolicy.pdf Student support services The Learning Centre is available for individual consultation and workshops on academic skills. Find out more at http://www.lc.unsw.edu.au/ Student equity and diversity and disabilities issues are addressed and supported via the Student Equity and Disabilities Unit. Find out more at www.studentequity.unsw.edu.au/
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Butler, J. 1997. Excitable Speech: A politics of performance. New York, London: Routledge. Introduction, pp.1-44. Certeau, Michel 1984, The Practice of Everyday Life, Berkekey, University of California Press. Hyland-Erickson, T. 2004. What is Anthropology. Chapter 9 Identification, pp. 156-173. London: Pluto Press. Fesl, E. 1985. The Language of Difference, in Difference: Writings by Women. Compiled by S, Hawthorne. Fitzroy. Smith, L, T. 1999. Decolonizing Methodologies: Research and Indigenous Peoples. Dunedin: University of Otago Press. Herzfeld, M. 2001. Anthropology: Theoretical practice in culture and society. Oxford: Blackwell. Chapter 6, pp.133-151. Borders/Nodes/Groupings. Morris, B. 2003. Anthropology and the state: The ties that bind. Social Analysis.Vol. 47(1): 137144. Parker, R. 2007. Culture, Society and Sexuality: A Reader. Taylor and Francis: Hoboken. Politics, Culture and Emotion Cloke, P., P. Crang and M. Goodwin. 2005. Introducing Human Geographies. Hodder Arnold: London. Davidson, J., L. Bondi and M. Smith (eds.) (2005). Emotional Geographies. Aldershot: Ashgate, 2005. Durkheim, Emile The Elementary Forms of Religious Life, trans. Carol Cosman, Oxford: Oxford University Press Feld, S and D, Basso. (eds) 1996. Senses of Place. School of American Research Press: Santa Fe. Giddens, Anthony 1992 The Transformation of Intimacy, London, Polity Press. Gosden, C. 1994. Social Being and Time. Blackwell: Oxford. Hirsch, E and M, O'Hanlon. 1995. "Introduction". In The Anthropology of Landscape: Perspectives on place and space. Edited by E, Hirsch and M, O'Hanlon, pp.1-30. Oxford University Press: Oxford and New York. Low, S. and Lawrence-Zunigais, D. 2003. The Anthropology of Space and Place: Locating Culture. Blackwell Readers in Anthropology. Lutz, C and G, White. 1986. The anthropology of emotions. Annual Review of Anthropology 15:405-436 32
Mitchell, D. 2000. Cultural Geography: A critical introduction. Blackwell Publishers: Malden, Massachusetts. Practices in Culture Agar, M. 1996. The Professional Stranger: An informal introduction to ethnography. San Diego: Academic Press. Ahmed, A and C, Shore (eds). 1995. The Future of Anthropology: Its relevance to the contemporary world. Athlone: Atlantic Highlands, NJ. Bell, D., P, Caplan and W, Jahan Karim (eds). 1993. Gendered Fields: Women, men and ethnography. Introduction 1 The context, pp.1-17, and Chapter 1 Yes Virginia, there is a feminist ethnography, pp.28-43. London and New York: Routledge. Butler, Judith 2008 Frames of War, London, Verso. Crick, M. and B, Geddes. 1993. Research Methods in the Field: Ten anthropological accounts. Geelong: Deakin University Press. De Waal, A. 2002. Anthropology and the aid encounter. In Exotic No More: Anthropology on the front lines. Edited by J, MacClancy, pp.251-269. Fassin, D. and W, Stoczkowski. 2008. Introduction: Should anthropology be moral? A debate. Anthropological Theory. Vol. 8(4): 331-332. Nolan, R. W. 2003. Anthropology in Practice: Building a career outside the academy. Colorado: Lynne Rienner. Chapter 2, pp.33-65. Preparation for the field. Sontag S (2004) Regarding the Torture of Others In The New York Times, May 23, 2004. Tilley, C. 2001. Anthropology confronts inequality. Anthropological Theory. Vol.1(3): 299-306. Van Maanen, J. 1995. The End to Innocence: The Ethnography of Ethnography. In Representation in Ethnography. Edited by J, Van Maanen, pp.1-35. London: Sage Publications.
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