Scenario Nightly

Name Profit
Load Scenario 1 -$201.58
Load

Total Revenue Revenue

Use
Revenue Bar
Dinner Batching
$2,909.82 $871.32 $2,038.50 No

Load Scenario Name Nightly Profit Total Revenue Revenue Bar Revenue Dinner Use Batching
Load 1
-$201.58
$2909.82
$871.32
$2038.50
No

How does batching strategy affect throughput?

You may choose 'Use Batching' which will send customers from the bar to the dining room in groups of
eight, replicating Benihana's standard operating policy. If you choose 'No Batching', customers are
seated in the dining area based on the size of their party. This means (for example), if a group arrives as
a party of five, they will be seated as a party of five and completely occupy an eight-place table.
How many additional customers can Benihana service with batching? What is the impact of batching
during peak and non-peak periods?
Run

Profit

Lost Cust.

Average
Min
Max
Run 1
Run 2
Run 3
Run 4
Run 5
Run 6
Run 7
Run 8
Run 9
Run 10
Run 11
Run 12
Run 13
Run 14
Run 15
Run 16
Run 17
Run 18
Run 19
Run 20

-$201.58
-$534.85
$6.65
$6.65
-$222.25
-$96.10
-$267.85
-$363.65
-$57.10
-$341.05
-$172.15
-$227.65
-$137.15
-$198.25
-$87.80
-$137.05
-$62.90
-$248.25
-$313.35
-$171.30
-$229.85
-$169.70
-$534.85

95
22
66
66
92
106
97
68
120
85
61
138
109
106
68
149
88
99
106
107
101
112
22

Bar Usage

Dining Room Usage

Drinks Sold 435.66

Avg. Cust. 19.29
Max Cust.
Avg. Wait 38.27

Dinners Served 203.85

Tables Served 46.05
Avg. Tables in Use 11.25
Avg. Dining Time 74.87

Max Wait 63.9

Lost Cust. 95
Avg. Drinks Per Cust. 3.19
Revenue $2,909.82

Revenue Bar
Revenue Dinner
Revenue Total
Cost of Drink
Cost of Dinner
Advertising
Labor
Other Overhead
Costs Total
Nightly Profit

Avg. Cust. 49.9

Max Cust. 72.8
Avg. Utilization 44.57%
Nightly Profit -$201.58

Per Item
$2.00
$10.00

Per Night
$871.32
$2,038.50
$2,909.82

$1.40
$3.50

$609.92
$713.48
$447.00
$447.00
$894.00
$3,035.97
-$201.58

Run

Profit

Lost Cust.

Average
Min
Max
Run 1
Run 2
Run 3
Run 4
Run 5
Run 6
Run 7
Run 8
Run 9
Run 10
Run 11
Run 12
Run 13
Run 14
Run 15
Run 16
Run 17
Run 18
Run 19

$121.80
-$514.85
$452.15
$83.80
$116.95
$228.25
$108.75
-$72.85
$338.25
$27.10
$53.50
$234.00
$144.10
$22.20
$139.20
$452.15
$355.85
$68.50
$26.20
$148.25
$129.15
$347.55

24
0
44
28
16
34
20
0
28
12
0
42
42
54
13
44
0
26
37
33
27
17

Run 20

-$514.85

Bar Usage
Drinks Sold 201.67
Avg. Cust. 8.93
Avg. Wait 10.99
Max Wait 35.85
Lost Cust. 24
Avg. Drinks Per Cust. 0.92
Revenue $3,155.34

Dining Room Usage

Dinners Served 275.2
Tables Served 34.75
Max Cust. Avg. Tables in Use 8.08
Avg. Dining Time 64.56
Avg. Cust. 64.0
Max Cust. 112
Avg. Utilization 57.11%
Nightly Profit $121.80

Per Item
Bar
$2.00
Dinner
$10.00
Total
Cost of Drink
$1.40
Cost of Dinner
$3.50
Advertising
Labor
Other Overhead
Costs Total
$3,025.84

Per Night Revenue

$403.34 Revenue
$2,752.00 Revenue
$3,155.34
$282.34
$963.20
$447.00
$447.00
$894.00
Nightly Profit

$121.80

Load Scenario Name Nightly Profit Total Revenue Revenue Bar Revenue Dinner Use Batching
Scenario 3

$121.80

$3,155.34

$403.34

$2,752.00

Yes