Jorge Chanquin

WORK EXPERIENCE

T-Mobile USA Audit Services Financial Compliance Analyst Bellevue, WA August 2011- Present

Outstanding performance resulted in permanent employment offer following internship. Efficiently and independently performs quality assurance reviews on managements assessment of internal controls. Duties include review of entity-level and transaction-level controls and SSAE 16 reports. Utilizes excellent communication and interpersonal skills to assist control owners and control testers in all aspects related to BillMog and SOX compliance requirements. Employs strong organizational skills in preparing weekly status reports, maintaining testing documents, and managing workpapers during the control self assessment period. Develops and maintains professional working relationships with clients at all levels of management. Participates in special team projects to evaluate process risk and remediate control failures.

Audit Services Financial Compliance Intern

Bellevue, WA May 2011-August 2011

Developed a working knowledge of SOX and BillMog regulatory requirements in order to understand the internal control structure and update business process flowcharts and narratives. Maintained regular communication with business partners regarding key dates, control documentation, and sign-off progress. Responsible for managing user account access, permissions, and the accuracy of the internal control reporting system (ICS-Tool).

High Balance Risk Mitigation Advanced Financial Care Representative, Bilingual

Tampa, FL October 2008-May 2011

Promoted to position after consistently exceeding key performance indicators in the bilingual financial care department. Analyzed high-risk customer accounts to determine the factors leading to delinquency and decided appropriate course of action to prevent write-off. Focused in retaining current customer base while building customer loyalty with new customers.

Customer Service Financial Care Representative

Tampa, FL February 2006-October 2008

Offered support and resolution for customers with past due accounts, billing disputes, and other financial inquiries. Utilized strong interpersonal skills to communicate and negotiate payment arrangements with customer in a highly stressful environment. Developed expertise of business practices which resulted in the ability to train and mentor new employees. Provided support to team leaders as a member of the Role Model Representative Program.

Academic Evaluation Services, Inc. Part-Time Staff Accountant

Tampa, FL April 2009 October 2009

Held full responsibility for all accounting matters for small business with 18 employees. Designed and implemented accounting processes and controls to improve efficiency. Prepared monthly and quarterly financial reports. Performed bank and credit card reconciliations and processed regular accounts payables. Calculated and processed payroll and related tax liability payments within strict deadlines. EDUCATION

The University of Tampa

Bachelors of Science in Accounting (5th year) GPA: 3.45/4.00 CPA Candidate LEADERSHIP ACTIVITIES

May 2011

T-Mobile- Risk Management Awards and Recognition Committee, Current T-Mobile-Risk Council Member-Supply Chain and Procurement, Current UT-Beta Alpha Psi Honorary Accounting Organization- Diversity Committee member, Fall 2010 UT-Association of Latino Professionals in Finance and Accounting (ALPFA)-Founder and President, Spring 2010 AWARDS Risk Management Q3 2011Brass Apple Award Role Model Representative 2008 Mentor All-Star Financial Care 2007 Customer Pro SKILLS Fluent in Spanish. Proficient in Microsoft Excel, Word, PowerPoint, SharePoint, QuickBooks and TMUS internally developed software.