Six Sigma Prospectus

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IIBM Institute of Business Management New Delhi ICR India Certifications Private Limited New Delhi
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Six Sigma
Certification By ICR & IIBM
IIBM Institute of Business Management

M.O. : ICR India, 21, Paharpur Business Center, Nehru Place, New Delhi-19
Tel: 011-65478246, 09258071489, 09219514364 Campus Office: IIBM Tower, 1 Beripura, Near ERA Mall, Delhi Road, Meerut-02 Tel: 0121-4016160, 4016122, 4016123, Website: www.iibmindia.in
About ICR
ICR is a leading Certification body providing certification for ISO 9001:2000, ISO 14000, OHSAS 18000, HACCP, CE. ICR have over 1000 clients all over India. ICR India has been leader in the field of qualitative management & business process improvement over past many years. ICR India have International Alliance with International Certification Registrar, Korea & Ente Certification Macchine Italy. ICR India Certifications (P) Ltd offers training and certification (six sigma black belt certification, six sigma green belt certification) through regular & distance learning mode.
About IIBM
IIBM Institute appreciated and communities for methodology of certified institute of Business Management has been recognized by the Trade and Business its quality, updated syllabi and scientific instruction, IIBM is an ISO 9001:2000 by ANAB, USA.
IIBM has been approved and accredited by Kent Graduate Management College, UK and awarded by HOT Brand Certification for its excellence in the field of Management Education. IIBM develop management professionals through qualitative education to meet the emerging challenges and disseminate information on latest changes, trends and technologies.
About ICR
[2]
Employers List
Wondering where IIBM Student are Placed, the list is endless.
x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x
ELGI Equipment Karthikay Fashion Zone Indusind Bank ltd Whirlpool Lemon tree hotel Bajaj AllianceNeral Insurance Lanco Hills Mother Dairy Spice Communication Ltd JSW Energy Ltd Royal Orchid central Hotel Axis Bank Kuoni Holidays HDFC SLIC Sanskarcity International School SMC Global Securities Ltd Sterling Agro Product Processing PVT Ltd Larsen & Toubro Ltd Sahara India Parivar GPT Steel Industries Elder Pharmaceuticals Ltd OIL India Hospital Spino Biotech Pvt. Ltd Essar Telecom Retail Pantaloon Retail Ltd Reliance Petro Marketing Ltd Seco Tool India Ltd Narasus Exports Lemon Tree Hotel Rex Rotary India IVRCL Saurabh Saler Pvt. Ltd BCH Electronic Ltd Tata Teleservices Unilink Engg. Pvt. Ltd ITC Welcomgroup Hotel Medicament Biotech Ltd Airtel
x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x
Country Club Ltd ICICI Bank Shree Shyam Minerals TNT India Pvt. Ltd Indico Remedies Essar telecom Retail Monitor Group IndependentMobile Infrastructure Dow Agro Science India Pvt. Ltd. IVRCL Infrastructure & Pvt. Ltd. Tenneco Exhaust India Pvt. Ltd. OM Fabricators Lanco Infratech Ltd Infragro Industries Ltd Jobs Funtain Placement Max New York life Relaince Energy Ltd Pronto Networks Export Promotion Council For Handicrafts Supertron Electronics Ltd. Redington India Ltd. Relyon Softech Ltd. BCH Electronic Ltd. Consolidated Contractors International Company Moolchand Med city Care India Clean cities biodiesel India Ltd. FRLHT Roche Scientific India Pvt. Ltd. HSBC Century Cement SMEC India Pvt. Ltd. Wanbury Ltd. Alpla India Pvt. Ltd. Automax Vuppala Magnetic Co. Pvt. Ltd.
x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x
Ranbaxy Labs Ltd. Parle Product Pvt. Ltd. Tarini Motors Authorized Dealerofm & M Ltd. Teva ApI India Ltd. Ludhiana Beverages Pvt. Ltd. Deloitte Tax Services Infosys Technology AIB-Vinocotte International Cubane Specialist Twin dise Incorporated Bharti-Axa Life Insurance Asahi India Ltd. Citi Bank, N.A Bajaj Auto Finance Standard Chartered Finance Ltd. Glaxo Smithkline Consumer Healthcare Ltd. HDFC Bank Garodia Distributers Pvt. Ltd. Karvy Stock Broking Ltd. Godrej Hershey Ltd. Sterlite Optical Tech Ltd. SGV Industries SE Investment Ltd. Arithma Technology Pvt. Ltd. Volvo India Pvt. Ltd. Relaince Life Insurance Co. Ltd. Crispins, London Bharat Heavy Electricals Ltd. Mahindra Zest group Pvt. Ltd. Usman Textiles Basix, Hyderabad Cadilla Healthcare Ltd. Coal India Ltd. Novopan Industries Ltd. Tata consultancy Services
And Many More.Contd. This list of employers has been obtained from the IIBM Registration form of people who have taken various IIBM Certification. We do not guarantee the accuracy of this list.
Employers List
[3]
Emplo oyers List
Emp ployers L List
[4]
Specimen Certificate
Of Six Sigma Black Belt Professional
Specimen Certificate
[5]
IIBM, India & ICR, India | Study Details

Six Sigma Certification
There is a great pressure on improving performance at individual and organizational levels. Individuals are devoting substantial time, effort and money to acquire new competencies. Six Sigma Competencies Green Belt, Black Belt and Master Black Belt are in high demand. Six Sigma Competencies helps an individual work more efficiently and deliver better and faster results. Six Sigma Certified Green Belts and Six Sigma Certified Black Belts can accelerate their career growth. Six Sigma certification is for individuals working in any organization, as better and faster results are appreciated in every organization and not only in quality departments. In six sigma field there is no certification for the organization, unlike other quality approaches, such as ISO-9000, COPC, CMMI and TS-16949. Six sigma certification is available for individuals based on their competencies and these certificates are like university degrees. Furthermore, Six Sigma certification has also attracted the attention of business leaders since Six Sigma is more of a business initiative rather than a quality initiative. It has come to the point that Six Sigma certification is now discussed in business reviews routinely. None of the earlier quality initiatives enjoyed this kind of support from business leaders. Another interesting aspect of Six Sigma certification is that it is applicable at a global level. Six Sigma certification is being coveted by industries such as manufacturing, services, software, call centers, BPO etc. Individuals trained in ISO-9000:2000, SEI-CMMI, COPC, PMP etc can add Six Sigma certification for better career growth, as Six Sigma certification best fits into continuous improvement approaches,. A large number of individuals were keen on attending our six sigma certification programs, but could not attend in the past due to several reasons. To address all these concerns, IIBM has embarked on an ambitious project of developing next generation distance courses; which improve the effectiveness of learning beyond the traditional class room approach. IIBM has trained a large number of green belt, black belt and master black belt through distance learning mode.

The course mentioned may undergo changes without notice as per the prevailing conditions.
[6]
WHAT IS SIX SIGMA?

Six Sigma is a fact-based data driven structured methodology that is used to create breakthrough improvements in business processes with a strong focus on customer needs. It is used to solve tough business problems when the root cause of the problem or the solution is not known.
What is Lean?
Lean is a philosophy that looks at constant elimination of wastes within a company to make all tasks or activities value adding from the customer's point of view. Lean is also about flow and velocity. A lean enterprise is one in which the work flows rapidly from the suppliers all the way to the customers without getting stuck anywhere in the company.
Why do we need Lean?

Lean is a philosophy that looks at constant elimination of wastes within a company to make all tasks or activities value adding from the customer's point of view. Lean is also about flow and velocity. A lean enterprise is one in which the work flows rapidly from the suppliers all the way to the customers without getting stuck anywhere in the company.
Why do we need Six Sigma?

Six Sigma is the most powerful methodology that is currently available to attack and eliminate "pain" areas within a company. A company that gets rid of its persistent problems provides the best value at the lowest cost to its customers, thus providing a tremendous advantage over its competitors. In today's business climate, as more and more companies practice Six Sigma, it has become imperative for all companies to practice Six Sigma in order just to stay in business.
Examples of companies that have deployed Six Sigma

The number of companies that have deployed Six Sigma runs into the thousands. Six Sigma has been deployed in all types of industries including manufacturing, IT, ITES, services, healthcare, design, BPO etc.GE, Motorola, Caterpillar, Microsoft, Ford, Wipro, HP etc. have realized the huge benefits of Six Sigma.
Examples of companies that have deployed Lean

Large numbers of companies have deployed Lean with the pioneer being Toyota. Lean has been deployed in all types of industries including manufacturing, IT, ITES, services, healthcare, design, BPO etc. Few companies that have realized huge benefits are Toyota, GE, Caterpillar, Satyam, GM etc.

[7]

How Does Six Sigma Work?
Six Sigma has both management components and technical components. Using this dual approach allows for everyone to have a role in making the Six Sigma plan a success. The management side focuses on using the management system to line up the right projects and match them with the right individuals. Management also focuses on getting the right goals and process metrics to insure that projects are successfully completed and that these gains can be sustained over time. The technical side focuses on enhancing process performance using process data, statistical thinking, and methods. This focused process improvement methodology has five key stages: Define, Measure, Analyze, Improve and Control. Define is to define process improvement goals that are consistent with customer demands and company strategy. Next measure the key aspects of the current processes that your company is using and collect relevant data about these processes and current results. Then analyze the data to verify cause and affect relationships, be sure to consider all possible factors involved. Then improve or optimize the process based upon data analysis using techniques like Design of Experiments or observational study. The last step is to control to ensure that any deviations are corrected before they result in defects. During this step you will also set up pilot runs to establish process capability and will continuously monitor the process. All tools statistical or not are linked and sequenced in a unique way that makes 6 Sigma both easy and effective to use. The basic approach focuses on the identification of the key process drivers (variables that have the largest effect on output) and relies on software such as Minitab for statistical calculations.
Is Six Sigma Certification Right for You and for Your Business?
The great thing about six sigma certification is that it is perfect for all businesses, whether you are a large corporation producing a product or a small business that specializes in customer service. Six Sigma Training will help your business improve productivity and increase the bottom line. 6 Sigma is a very flexible program that gets everyone working together towards one common goal and that is improving the quality of whatever you produce, thus improving your companys profitability. The different levels of Six Sigma Certification give each and every employee the chance to contribute, which in essence allows everyone to be a part of the solution to any problem. This not only creates a feeling of team work and unity, but also allows each and every employee to realize they are valued by the company

[8]

News from Reuters, USA
Six Sigma Training More Preferred Than MBA Programs in Recent Poll
Thu Jun 18, 2009 12:53pm EDT CLEVELAND, OH, Jun 18 (MARKET WIRE) It is no secret that in today's economy no job is secure. For the first time in over 25 years, the United States unemployment rate has risen to 9.4% in May of 2009. Along with this grim statistic come salary cuts, demotions, layoffs, and actual job cuts. Craig Setter, president and CEO of Aveta Business Institute's Six Sigma Program, has noticed a new trend in his company's scope -- "At least a few times a day, someone will e-mail our customer care team, asking if a Six Sigma training class or certification could help them either get a job, or help cement their position in their current job." He wanted to answer that question in a non-biased way. Setter was curious, so he put together a small research team who conducted an email-based survey of United States management-level business professionals between April 1, 2009 and June 1, 2009. There were 186 respondents, with questions centered around the subjects of work experience, possessing an MBA, possessing a Project Management Certification, and possessing various degrees of Six Sigma Certification. All of the questions asked who the respondents would hire based on qualifications alone. When asked, work experience being equal, would you prefer to hire someone with an MBA or a Six Sigma Green Belt, 162 (87.1%) respondents stated they would prefer an MBA. When asked, if work experience being equal, would you prefer to hire someone with an MBA or a Six Sigma Black Belt, 161 (86.56%) respondents preferred the Six Sigma Black Belt. When the MBA was challenged by a Six Sigma Master Black Belt, a surprising 182 (97.8%) chose the Master Black Belt. Then, a Project Management Certification was tested against various levels of Six Sigma Certification. Of the respondents, only 41 (22.04%) chose a Six Sigma Green Belt over a Project Management Certification. The Six Sigma Black Belt certification and Six Sigma Master Black Belt Certification both defeated the Project Management Certification with 116 (62.37%) and 168 (90.32%) respondents preferring Six Sigma Certifications respectively. What does this mean? According to Setter, it means that, with experience being equal, more Management-level business professionals would choose an upper level Six Sigma trained individual over both an MBA and a Project Management Certification. What makes a Six Sigma Certification so job-worthy? "Maybe it is the great leadership and problem solving skills a Lean Six Sigma trained individual possesses. Perhaps it is the knowledge of the Six Sigma Methodology that could help their company cut out excess processes and costs. The reason behind the Six Sigma Certification preference will have to wait for another survey," laughs Setter. He continues, "It just shows how valued a Six Sigma is in today's workplace." Thomson Reuters 2009 All rights reserved http://www.reuters.com/article/pressRelease/idUS155140+18-Jun-2009+MW20090618

[9]
S.No.
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.
Certification Name
Six Sigma Green Belt Six Sigma Black Belt Six Sigma Master Black Belt Lean Six Sigma Black Belt Lean Six Sigma Green Belt Project Management Certification Total Quality Management ISO 14001:2004 ISO 9001:2008 CMMI Kaizen
Duration
3 Month 4 Month 6 Month 4 Month 4 Month 3 Month 3 Month 3 Month 3 Month 3 Month 3 Month
Fees INR
12,000 15,000 29,000 22,000 15,000 15,000 15,000 15,000 15,000 15,000 15,000
Note: - Services Tax as applicable shall be Charged Extra.
Certification Name
[10]

Six Sigma Green Belt 3 Months
Introduction
The Six Sigma Green Belt course enhance skills in the improvement of projects and create a result oriented improvement culture.
Eligibility
Graduation / Diploma
Duration
Three Months
Fee Details
Course Fees Rs. 12,000/- (plus service tax as applicable) to be paid by DD/Cheque in Favour of "ICR India Certifications Pvt. Ltd." payable at New Delhi/ Meerut. Course Fees include the Courseware & Exam Fees.
Examination
There would be an open book examination. All questions will be multiple choice objective type. Min. passing marks would be 50%. Retake of the examination is allowed after paying additional Rs. 1,000/-.
Detailed Curriculum Part I Overview: Six Sigma and the Organization x x

x x x x x x x x x x x x x Six Sigma and Organizational Goals Lean Principles in the Organization Design for Six Sigma (DFSS) in the Organization
Part II Six Sigma __ Define

Process Management for Projects Project Management Basics Management and Planning Tools Business Results for Projects Team dynamics and Performance Commonly Used Define Phase Tools
Part III Six Sigma__ Measure

Process Analysis and Documentation Probability and Statistics Collecting and Summarizing Data Probability Distributions Measurement System Analysis Process Capability and Performance
Continued...
Six Sigma Green Belt
[11]
Continued...
Part IV Six Sigma__ Analyze

x x x x x x Exploratory Data Analysis Hypothesis Testing
Part V Six Sigma__ Improve and Control

Design of Experiments (DOE) Statistical Process Control (SPC) Implement and Validate Solutions Control Plan
Six Sigma Green Belt
[12]

Six Sigma Black Belt 4 Months
Introduction
The Six Sigma Black Belt Program gives candidates the Skills and Knowledge in achieving top leadership of Business Improvement Projects. Curriculum covered is same as they are listed in the body of knowledge specified for the ASQ Certified Six Sigma Black Belt Examination.
Eligibility
Graduate/ Diploma
Duration
Four Months
Fee Details
Course Fees Rs. 15,000/- (plus service tax as applicable) to be paid by DD / Cheque in Favour of "ICR India Certifications Pvt. Ltd." payable at New Delhi / Meerut. Course Fees include the Courseware & Exam Fees.
Examination
There would be an open book examination. All questions will be multiple choice objective type. Min passing marks would be 50%. Retake of the examination is allowed after paying additional Rs. 1,000/-.
Detailed Curriculum
Curriculum covered is same as they are listed in the body of Knowledge specified for the ASQ Certified Six Sigma Black Belt Examination.
Part I Enterprise - Wide Deployment

x x x x x x x x x x Enterprise-Wide View Leadership
Part II Organizational Process Management and Measures

Impact on stakeholders Critical to x(CTX) Requirements Benchmarking Business Performance Measures Financial Measures
Part III Define

Voice of the Customer Project Charter Project Tracking
Continued...
Six Sigma Black Belt

[13]

Continued...
Part IV Team Management

x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Team Formation Team Faclilitation Team Dynamics Time Management for Teams Time Decision- Making Tools Management and Planning Tools Team Performance Evaluation and Reward
Part V Measure
Process Characterstics Data Collection Measurement systems Basic Statistics Probability Process Capability
Part VI Analyze
Measuring and Modeling Relationships between Variables Hypothesis Testing Failure Mode and Effects Analysis (FMEA) Additional Analysis Methods
Part VII Improve

Design of Experiments(DOE) Waste Elimination Cycle-Time Reduction Kaizen and Kaizen Blitz Theory of Constraints(TOC) Implementation Risk Analysis and Mitigation
Part VIII Control

Statistical Process Control(SPC) Other Control Tools Maintain Controls Sustain Improvements
Part IX Design for Six Sigma(DFSS) Frameworks and Methodologies

Common DFSS Methodologies Design for X(DFX) Robust Design and Process Special Design Tools
Six Sigma Black Belt

[14]

Six Sigma Master Black Belt 6 Months
Introduction
The Six Sigma Master Black Belt Professional is a teacher and a leader. As a leader, the MBB will have responsibility for overseeing projects with multiple Black Belt and Green Belt participation that will significantly change the way the organization does business. As a teacher, the MBB is responsible for the on-going development of existing Black Belts as well as the development of new ones. Six Sigma Master Black Belt Professional should be a Certified Six Sigma Black Belt who have led and completed at least 2 projects effecting an increase/recover of revenue or Reduction/avoidance of operation cost of at least INR Rs 1 million for the organization(s) In order to obtain the certification, each candidate should 1. Submit C.V & Six Sigma Black Belt completed certificate 2. Submit a project affidavit and project document showing the result of his/her 2 projects. 3. Provide evidence of 20 hrs of Six Sigma training to other professionals. 4. Pass the assessment of Examination Board by attending a one-and-a-half hour interview (45-minutes presentation of the projects experience and 45-minutes of oral exam on the MBB competency skills - (if required).
Duration
Six Months
Fee Details
Courses Fees Rs. 29,000/- (plus service tax as applicable) to be paid by DD / Cheque in favor of "ICR India Certifications Pvt. Ltd." payable at New Delhi / Meerut.
Six Sigma Master Black Belt
[15]

Lean Six Sigma Green Belt 4 Months
Introduction
The Lean Six Sigma Green Belt provides an unmatched learning environment for managers who wish to thrive in the Lean landscape of the 21st century.
Eligibility
Graduate/Diploma
Duration
Four Months
Fee Details
Course Fees Rs. 15,000/-(plus service tax as applicable) to be paid by DD/Cheque in Favour of "ICR India Certifications Pvt. Ltd." payable at New Delhi/ Meerut. Course Fees include the Courseware & Exam Fees.
Examination
There would be an open book examination. Min. passing marks would be 50%. Retake of the examination is allowed after paying additional Rs. 1,000/-
Detailed Curriculum Part I Lean Materials Planning and Execution

x x x x x x x x x x x x x x Evolution of Materials Management and Lean Applying Lean to the Planning Process and How It Affects Materials Planning Lean and Excellence in Supply Management Data Integrity in Lean Environments Master Scheduling in Lean Materials Management Materials Planning for Excellence in Lean Environments Warehouse Management and Organization Top Management Sales and Operations Planning Demand Planning Integrating Lean and Six Sigma with Enterprise Resource Planning Metrics in Lean Materials Management High-Performance Management Systems Software Tools Education and Training in Lean Materials Management
Part x x x
II Overview: Six Sigma and the Organization

Six Sigma and Organizational Goals Lean Principles in the Organization Design for Six Sigma (DFSS) in the Organization
Continued...
Lean Six Sigma Green Belt
[16]
Continued...
Part III Six Sigma __ Define

x x x x x x Process Management for Projects Project Management Basics Management and Planning Tools Business Results for Projects Team dynamics and Performance Commonly Used Define Phase Tools
Part IV Six Sigma__ Measure

x x x x x x Process Analysis and Documentation Probability and Statistics Collecting and Summarizing Data Probability Distributions Measurement System Analysis Process Capability and Performance
Part V Six Sigma__ Analyze

x x x x x x Exploratory Data Analysis Hypothesis Testing
Part VI Six Sigma__ Improve and Control

Design of Experiments (DOE) Statistical Process Control (SPC) Implement and Validate Solutions Control Plan
Lean Six Sigma Green Belt
[17]

Lean Six Sigma Black Belt 4 Months
Introduction
The Lean Six Sigma Black Belt provides an unmatched learning environment for managers who wish to thrive in the Lean landscape of the 21st century.
Eligibility
Graduate/ Diploma
Duration
Four Months
Fee Details
Examination
There would be an open book examination. Min. passing marks would be 50%. Retake of the examination is allowed after paying additional Rs. 1,000/-
Detailed Curriculum Part I Lean Materials Planning and Execution

x x x x x x x x x x x x x x x x x x x Evolution of Materials Management and Lean Applying Lean to the Planning Process and How It Affects Materials Planning Lean and Excellence in Supply Management Data Integrity in Lean Environments Master Scheduling in Lean Materials Management Materials Planning for Excellence in Lean Environments Warehouse Management and Organization Top Management Sales and Operations Planning Demand Planning Integrating Lean and Six Sigma with Enterprise Resource Planning Metrics in Lean Materials Management High-Performance Management Systems Software Tools Education and Training in Lean Materials Management
Part II Organizational Process Management and Measures

Impact on stakeholders Critical to x(CTX) Requirements Benchmarking Business Performance Measures Financial Measures x x
Part III Enterprise - Wide Deployment

Enterprise-Wide ViewLeadership
Continued...
Lean Six Sigma Black Belt
[18]

Continued...
Part IV Team Management

x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Team Formation Team Faclilitation Team Dynamics Time Management for Teams Time Decision- Making Tools Management and Planning Tools Team Performance Evaluation and Reward
Part V Define
Voice of the Customer Project Charter Project Tracking
Part VI Measure
Process Characterstics Data Collection Measurement systems Basic Statistics Probability Process Capability
Part VII Analyze

Measuring and Modeling Relationships between Variables Hypothesis Testing Failure Mode and Effects Analysis (FMEA) Additional Analysis Methods
Part VIII Improve

Design of Experiments(DOE) Waste Elimination Cycle-Time Reduction Kaizen and Kaizen Blitz Theory of Constraints(TOC) Implementation Risk Analysis and Mitigation
Part IX Control
Statistical Process Control(SPC) Other Control Tools Maintain Controls Sustain Improvements
Part X Design for Six Sigma(DFSS) Frameworks and Methodologies

Common DFSS Methodologies Design for X(DFX) Robust Design and Process Special Design Tools
Lean Six Sigma Black Belt
[19]

Project Management Certification 3 Months
Introduction
Project management is a carefully planned and organized effort to accomplish a specific onetime effort. Project management includes developing a project plan, which includes defining project goals and objectives, specifying tasks or how goals will be achieved, what resources are need, and associating budgets and timelines for completion.
Eligibility
Post Graduation/ Graduation/ Diploma
Duration
Three Months
Fee Details
Course Fees Rs. 15,000/- (plus Service tax as applicable) to be paid by DD/Cheque in Favour of "ICR India Certifications Pvt. Ltd." payable at New Delhi/ Meerut. Course Fees include the Courseware & Exam Fees.
Examination
There would be an open book examination. Min. passing marks would be 50%. Retake of the examination is allowed after paying additional Rs. 1,000/-.
Detailed Curriculum
x x x x x x x x x x x Managing a Project Managing Project Integration Managing the Project Scope Managing Project Time Managing Project Costs Managing Project Quality Managing Project Human Resources Managing Project Communications Managing Project Risks Introducing Project Procurement Management PMP Code of Professional Conduct
Project Management Certification

[20]

Total Quality Management 3 Months
Introduction
Total Quality Management is the organization-wide management of quality. Management consists of planning, organizing, directing, control, and assurance. Total quality is called total because it consists of two qualities: quality of return to satisfy the needs of the shareholders, and quality of products
Eligibility
Graduation/ Diploma
Duration
Three Months
Fee Details
Examination
Detailed Curriculum
x x x x x x x x x x x x x x Introduction Leadership Customer satisfaction and employee involvement Continuous process improvement Supplier partnership Performance measure Benchmarking and information technology Quality management systems Environmental management system Quality function development and Quality of design Failure mode and effect analysis Product liability and total productive maintenance Management tools and statistical Process control Experimental design Taguchis quality engineering
Total Quality Management

[21]

ISO 14001:2004 3 Months
Introduction
ISO 14001:2004 provides guidance on how to manage the environmental aspects of your business activities more effectively, while taking into consideration environmental, protection, pollution, prevention and socio-economic needs.
Eligibility
Graduation/ Diploma
Duration
Three Months
Fee Details
Course Fees Rs. 15,000/- (plus service tax as applicable) to be paid by DD/Cheque in Favour of "ICR India Certifications Pvt. Ltd." payable at New Delhi/ Meerut. Course Fees includes the Courseware & Exam Fees.
Examination
Detailed Curriculum
x x x x x x x x x x x x x x x x x x x x Environmental Management General Requirements Environmental Policy Environmental Aspects Legal and Other Requirements Objectives, Targets and Programmes Resources, Roles, Responsibility and Authority Competence. Training and Awareness Communication System Documentation Control of Documents Operational Control Emergency Preparedness and Response Monitoring and Measurement Evaluation of Compliance Nonconformity, Corrective Action and Preventive Action Control of Records Internal Environmental Management System Audit Management Review The Future of Environmental Management
ISO 14001:2004
[22]

ISO 9001:2008 3 Months
Introduction
The ISO 9001 model is based on a specific management philosophy. The philosophy determines the structure, planning and implimentation of the standard. It is the single most important element which is embedded within the standard. It's called the Shewhart/Deming Cycle. It is a simple but powerful Concept. This cycle contains four elements Plan>Do>Check>Act
Eligibility
Graduation/ Diploma
Duration
Three Months
Fee Details
Course Fees Rs. 15,000/- (plus service tax as applicable) to be paid by DD/Cheque in Favour of "ICR India Certifications Pvt. Ltd." payable at New Delhi/ Meerut. Course Fees includes the Courseware & Exam Fees.
Examination
Detailed Curriculum
x x x x x x x x x x x x x x x Introduction Quality Management System and General Documentation Management Responsibility Human and Other Resources Planning of Product Realization and Customer Related Processes Design and Development Purchasing Production and Service Provision Measurement Control of Noncomforting Product Analysis of Data Improvement Implementation of a Quality Management System Conforming to ISO 9001:2008 Auditing the Process-Based Quality Management System Use of ISO 9001 and Sector Application
ISO 9001:2008
[23]

CMMI 3 Months
Introduction
Capability Maturity Model Integration (CMMI) in software engineering and organizational development is a process improvement approach that provides organizations with the essential elements for effective process improvement. It can be used to guide process improvement across a project, a division, or an entire organization. CMMI helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes.
Eligibility
Graduation/Diploma
Duration
3 months
Fee Details
Course Fees Rs.15000/- (plus service tax as applicable) to be paid by DD/Cheque in favor of ICR India Certifications Pvt. Ltd. Payable at New Delhi/Meerut. Course Fees includes the Courseware & Exam Fees.
Examination
There would be an open book examination. Min. passing marks would be 50%. Retake of the examination is allowed after paying additional Rs. 1000/-.
I 9001:2008
19
CMMI
[24]

Kaizen 3 Months
Introduction
Kaizen means improvement. Kaizen strategy calls for never-ending efforts improvement involving everyone in the organization- managers and workers alike. Management has two major components: 1. Maintenance and 2. Improvement The objective of the maintenance function is to maintain current technological, managerial and operating standards. The improvement function is aimed at improving current standards. for
Eligibility
Graduation/Diploma
Duration
Three Months
Fee Details
Course Fees Rs.15000/- (plus service tax as applicable) to be paid by DD/Cheque in Favor of ICR India Certifications Pvt. Ltd. payable at New Delhi/Meerut. Course Fees includes the Courseware & Exam Fees.
Examination
There would be an open book examination. Min. passing marks would be 50%. Retake of the examination is allowed after paying additional Rs.1000/-.
Detailed Curriculum
Part I THE FUNDAMENTAL QUESTIONS
x x x x Why Does Customer Care need Kaizen? What is Kaizen? What are Kaizens Instruments? What Makes Excellent Customer Care?
Continued...
Kaizen
[25]

Continued...
Part II ASPECTS OF THE KAIZEN APPROACH TO CUSTOMER CARE

x x x x x Breaking Down Internal Barriers Motivating and Enabling Employees Researching the Market Building Long-Term Relationships with Customers The Technology to Improve Customer Service
Part III UNITING CUSTOMER CARE AND KAIZEN

x x Developing and Implementing a Kaizen based Customer Care Strategy Avoiding Pitfalls and Maintaining the Momentum
Kaizen
[26]
Quality Policy IIBM aims at academic excellence in Management education through continuous research and delivery of various studies providing efficient and excellent service to the students. We shall constantly strive to improve the academic processes by regular human resource training, student feedback and review of systems.
IIBM Institute of Business Management M.O. : ICR India, 21, Paharpur Business Center, Nehru Place, New Delhi-19 Tel.: 011-65478246, 09258045311,09219514364, 09219514358 Issued:07-10-09

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c

a Cert Indi ifi

IIBM Institute of Business Management

Emplo oyers List

Emp ployers L List

IIBM, India & ICR, India | Study Details

Six Sigma Certification

IIBM, India & ICR, India | Study Details

WHAT IS SIX SIGMA?

Why do we need Lean?

Why do we need Six Sigma?

Examples of companies that have deployed Six Sigma

Examples of companies that have deployed Lean

Six Sigma Certification

IIBM, India & ICR, India | Study Details

Six Sigma Certification

IIBM, India & ICR, India | Study Details

Six Sigma Certification

IIBM, India & ICR, India | Study Details

Note: - Services Tax as applicable shall be Charged Extra.

IIBM, India & ICR, India | Study Details

Detailed Curriculum Part I Overview: Six Sigma and the Organization x x

Part II Six Sigma __ Define

Part III Six Sigma__ Measure

Six Sigma Green Belt

IIBM, India & ICR, India | Study Details

Part IV Six Sigma__ Analyze

Part V Six Sigma__ Improve and Control

Six Sigma Green Belt

IIBM, India & ICR, India | Study Details

Part I Enterprise - Wide Deployment

Part II Organizational Process Management and Measures

Part III Define

Six Sigma Black Belt

IIBM, India & ICR, India | Study Details

Part IV Team Management

Part VII Improve

Part VIII Control

Part IX Design for Six Sigma(DFSS) Frameworks and Methodologies

Six Sigma Black Belt

IIBM, India & ICR, India | Study Details

Six Sigma Master Black Belt

IIBM, India & ICR, India | Study Details

Detailed Curriculum Part I Lean Materials Planning and Execution

II Overview: Six Sigma and the Organization

Lean Six Sigma Green Belt

IIBM, India & ICR, India | Study Details

Part III Six Sigma __ Define

Part IV Six Sigma__ Measure

Part V Six Sigma__ Analyze

Part VI Six Sigma__ Improve and Control

Lean Six Sigma Green Belt

IIBM, India & ICR, India | Study Details

Detailed Curriculum Part I Lean Materials Planning and Execution

Part II Organizational Process Management and Measures

Part III Enterprise - Wide Deployment

Lean Six Sigma Black Belt

IIBM, India & ICR, India | Study Details

Part IV Team Management

Part VII Analyze

Part VIII Improve

Part X Design for Six Sigma(DFSS) Frameworks and Methodologies

Lean Six Sigma Black Belt