Applications of Extranets: Extranet links are used to interconnect the intranet of a business with the intranets of its customers,

suppliers, or other business partners in order to facilitate communication and collaboration. Applications of Intranets: Businesses are rapidly installing and extending intranets and enterprise information portals throughout their organization To improve communications and collaboration among individuals and teams within the enterprise, To publish and share valuable business information easily, inexpensively, and effectively via enterprise information portals and intranet websites and other intranet services. To develop and deploy critical applications to support business operations and management decision making. Business Uses of the Internet: Companies are using the Internet for business in a variety of ways, including enterprise communications and collaboration, electronic commerce, and strategic business alliances. Business Value of Extranets: The business value of extranets is derived from several factors. The web browser makes customer and supplier access of intranet resources a lot easier and faster than previous business methods, enable a company to offer new kinds of interactive services and build and strengthen strategic relationships with its customers and suppliers, enable and improve collaboration by a business with its customers and other business partners, and facilitate an online, interactive product development, marketing, and customer-focused process that can bring better designed products to market faster. Business Value of Intranets: Substantial cost savings can arise because applications that use the Internet and Internet-based technologies (like intranets and extranets) are typically less expensive to develop, operate, and maintain than traditional systems. Business Value of Internet: Companies are deriving strategic business value from their intranet which enables them to disseminate information globally, communicate and trade, interactively with customized information and services for individual customers, and foster collaboration of people and integration of business processes within the enterprise and with business partners. These capabilities allow them to generate cost savings from using Internet technologies, revenue increases from electronic commerce, and better customer service and relationships through interactive marketing and customer relationship management. Calendaring and Scheduling: Using electronic calendars and other groupware features to automatically schedule, notify, and remind the computer networked members of teams and workgroups of meetings, appointments, and other events.

Chat Systems: Software that enables two or more users at networked PCs to carry on online, real-time text conversations. Collaborative Work Management Tools: Software that helps people accomplishes or manages joint work activities. Data Conferencing: Data conferencing is a method where a groupware package connects two or more PCs over the Internet or intranets so a team can share, mark up, and review a whiteboard of drawings, documents, and other material displayed on their screens. Desktop Videoconferencing: The use of end user computer workstations to conduct two-way interactive videoconferences. Discussion Forums: Provide an online network discussion platform to encourage and manage online text discussions over a period of time among members of special interest groups or project teams. Electronic Business Applications: Internetworked E-business enterprises are now deploying a range of applications that give them strategic capabilities in electronic business operations, enterprise communications and collaboration, and electronic commerce with businesses and consumers, and enable strategic alliances with their business partners. Electronic Commerce: The buying and selling, marketing and servicing, and delivery and payment of products, services, and information over the Internet, intranets, extranets, and other networks, between and an internetworked enterprise and its prospects, customers, suppliers, and other business partners. Electronic Communication Tools: Software that helps you communicate and collaborate with others by electronically sending messages, documents, and files in data, text, voice, or multimedia over the Internet, intranets, extranets, and other computer networks. Electronic Conferencing Tools: Software that helps networked computer users share information and collaborate while working together on joint assignments no matter where they are located. Electronic Mail: Sending and receiving text messages between networked PCs over telecommunications networks. E-mail can also include data files, software, and multimedia messages and documents as attachments. Electronic Meeting Systems (EMS): Using a meeting room with networked PCs, a large screen projector, and EMS software

to facilitate communication, collaboration and group decision making in business meetings. Enterprise Collaboration Systems: The goal of enterprise collaboration systems is to help us to work together more efficiently and effectively as members of the many process and project teams and workgroups that make up many organizations today. Collaboration technologies help us to share information with each other (communication), coordinate our work efforts and resources with each other (coordination), and work together cooperatively on joint assignments (collaboration). Enterprise Information Portal: An enterprise information portal (EIP) is a web-based interface and integration of intranet and other technologies that gives all intranet users and selected extranet users access to a variety of internal and external business applications and services. Extranets: A network that links selected resources of the intranet of a company with its customers, suppliers, and other business partners, using the Internet or private networks to link the organizations intranets. Faxing: Transmitting and receiving images of documents over the telephone or computer networks using PCs or fax machines. Groupware: Software to support and enhance the communication, coordination, and collaboration among networked teams and workgroups, including software tools for electronic communications, electronic conferencing, and cooperative work management. Internetworked E-business Enterprise: The Internetworked E-business enterprise enables managers, business professionals, teams, and workgroups to electronically exchange data and information anywhere in the world with other end users, customers, suppliers, and business partners. Intranets: An Internet-like network within an organization. Web browser software provides easy access to internal web sites established by business units, teams, and individuals, and other network resources and applications. Intranet Technology Resources: Intranets depend on all of the information technologies that make the Internet possible. Thus, companies must have or install web browsers and servers, TCP/IP client/server networks, hypermedia database management systems, HTML web publishing software, and network management and security software serves as part of the technology platform for their corporate intranets. Knowledge Management: Organizing and sharing the diverse forms of business information created within an organization. Includes managing project and enterprise document libraries, discussion databases, hypermedia web site databases, and other types of knowledge bases. Task and Project Management Team: Managing team and workgroup projects by scheduling, tracking, and charting the completion status of tasks within a project.

Team: A team can be defined as a collaborative workgroup, whose members are committed to collaboration, that is, working with each other in a cooperative way that transcends the coordination of individual work activities found in a typical workgroup. Teleconferencing: The use of video communications to allow business conferences to be held with participants who are scattered across a country, continent, or the world. Videoconferencing: Realtime video and audio conferencing, (1) among users at networked PCs (desktop videoconferencing), or (2) among participants in conference rooms or auditoriums in different locations (teleconferencing). Videoconferencing can also include whiteboarding and document sharing. Virtual Teams: A team whose members use the Internet, intranets, extranets, and other networks to communicate, coordinate, and collaborate with each other on tasks and projects, even though they may work in different geographic locations and for different organizations. Voice Conferencing: Telephone conversations shared among several participants via speakerphones or networked PCs with Internet telephone software. Voice Mail: Unanswered telephone messages are digitized, stored, and played back to the recipient by a voice-messaging computer. Web Publishing: Creating, converting, and storing hyperlinked documents and other material on Internet or intranet web servers so they can easily be shared via web browsers with teams, workgroups, or the enterprise. Whiteboarding: (Also called data conferencing) is a method whereby a groupware package connects two or more PCs over the Internet or intranets so a team can share, mark up, and revise a whiteboard of drawings, documents, and other material displayed on their screens. Workflow System: Workflow systems involve helping knowledge workers collaborate to accomplish and manage structured work tasks within a knowledge-based business process. Workgroup: Two or more people working together on the same task or assignment.