MULTI SKILLING AT WORKPLACE

S.Moorthy HNGIL - Pondicherry

JUGGLING MORE BALLS IN AIR

Dynamic y environment force organizations, to be flexible to meet competitions. Its also a refreshing change for employees who have been specializing in certain f ti t i functions. Influx of new ideas and creative solution have been generated purely by role reversals

SKILL & MULTISKILL

A skill is the learned capacity to carry out prepre determined results often with the minimum outlay of ti f time, energy, or b th both.

Multi skill - Broad range of skills that contribute under different environment towards technology.

MULTISKILL DISAMBIGUATION

A multi skilled worker is an individual who possesses or acquires a range of skill & knowledge and applies them to complete the tasks that may fall outside the traditional boundaries of his or her original training training. This does not necessarily mean that a worker obtains or possesses high-level skills in multiple technology areas.

DETERMINANTS OF MULTISKILL

Allows optimum staffing to meet precise needs needs, improving customer service while lowering staffing costs

Narrow specialization is less attractive compared to multiskill as the work force can perform various jobs according to the changing demands

MULTISKILL - ADVANTAGES
Organization O g i ti
Build core competency Human Resource Management Sustain organizational growth with healthy culture Preparedness for product demand variability Eliminate dependency on individuals

Individual I di id l
Keeps employees morale with high job satisfaction Improves individual career development and overall knowledge Mutual learning among co workers co-workers Refreshing & out of box thinking Eliminates insecurity at work place

MULTISKILL - ADVANTAGES

In leaner times a multi skilled workforce helps In times, multi-skilled bring in operational efficiency and increased productivity, d i i since i a smaller ll workforce kf is i required to cater to the scaled down demand. But even when economic conditions are on the upswing, a multi-skilled workforce helps in addressing customer demand faster and better,
Rani Desai, Vice President & Global Head-Human Resources , and Organization Development, Geometric.

TYPES OF MULTISKILL
Inter workshop mobility p y

A firm rotates workers between workshop

Intra workshop mobility

A firm rotates workers within a workshop

(Explained with respect to a workshop; Can also be applied to departments , divisions and various hierarchies of the system)

H4

AREA OF SCOPE
Sports
Triathlon Cricket

Multiple Film Industry Roles

H2

AREA OF SCOPE
Banking
Job rotation

Engineering & Defence

All Trades

SCOPE IN ENGINEERING
Q Quality y Production Maintenance Welding Industrial Engineering Control Engineering

SCOPE IN ENGINEERING
Quality System Total Quality Management Awareness to ISO 9000 Six Sigma Approach SPL T h i Techniques Calibration Principles Awareness to TPM All measuring equipment handling Production System Design of Jigs & Fixtures Tool & Die Grinding Material Testing & Heat Treatment N D t ti Non Destructive Testing Maintenance Machine Tool Maintenance Bearing and Lubrication Machine Maintenance C Compressor Maintenance

SCOPE IN ENGINEERING
Welding Gas We G s Welding g Plasma Arc welding Laser Cladding TIG Welding High Pressure Welding Industrial Engineering Production Planning & Control Project j Management Supervisory p Development Control Engg Hydraulic / y Pneumatic Controls Programmable g Logic Controllers

RADIAL CYCLE OF MULTI SKILLING C O U S NG

CANDO Teams

SGA

Quality Circle

Multi skilling
Training & g Developme nt Cross Functional Teams Job Rotation

LONG TERM BENEFIT OF MULTI SKILL

Good HRM practice & max.multi skill coverage g Human Resource Management M t

Continuous organizational growth

STRATEGIC FRAME WORK FOR AN EFFECTIVE TRANSFORMATION

Production

Quality Logistics

Job Rotation Inter Dept Training

S SUSTAIN NABLE GROWTH G H

Maintenance

CONSTRAINTS
Time Consuming Laborious data collection required Continuous involvement of shop floor executives Continuous Monitoring M ti l Meticulous planning l i Snail Pace Result

MULTI SKILL LEVEL EVALUATION

Sum of skill % in skill comp.(area) exposed comp (area) Average Multi skill % = Sum total of all the skill areas identified * 100

No of skill area exposed Coverage Area % = Total number of skill area identified * 100

MULTI SKILL FORMATION AT MOLD SHOP HNGIL-P HNGIL PONDICHERRY

1993 - 2011

SCOPE OF WORK -MOLD SHOP . M

Manufacturing and supplying moulds to all group g pp y g g p companies for container glass production.

MOLD SHOP .

Operations defined p

Shaping Turning Welding W ldi Milling Drilling g CNC-Turning Engraving Fitting Inspection

MULTISKILL AT HNG-PUDUCHERRY
120 100 80 Pe ercent 60 100 40 61.46 20 0 Total Area 24.85 Average multiskill % l i kill Average coverage area
Microsoft Office Excel Worksheet

OUTPUT TREND IN HNG-MOLD SHOP

OutputinMoulds
800 700 600 500 400 300 200 100 0 1993 1995 1997 1999 2001 2003 2005 2007 2009 2011 225 250 250 250 300 360 450 600 650 750

REFERENCES

Multi Skilling and Firm Performance Yong Min Kim and Ki Seong Park Arthur J B., Effect of Human resource Management system on manufacturing performance and turnover. Academy of Management Journal 37 (No.3, 1994) : 670 87. Carmichael H.L. and Bentley M.W., Multiskilling, Technical Change and the Japanese Firm Economical Journal 103( No g p ( 416 1993) : 142-60. Huselid M.A., The Impact of human Resource Management Practices on Turnover, Productivity and Corporate Financial , y p Performance. Academy of Management Journal 37 (No: 1995); 635 72.