Questionnaire

Questionnaire to know the factors influencing the Business to Business sales and organizational buying with special reference to PVC pipe Manufacturing Industry in Kerala . Kindly spare some time to fill

this questionnaire and cooperate with this study. The information collected from you will be used only for academic purposes and will be kept confidential.
ARJUN SUNIL

Builder information Name . . . . . . . . . . . . . . . . Number of Projects under construction . . . . . Place . . . . . . . . . . . . . .

1.

Which PVC pipe are you currently using ? .

2. How would you rate this product ? Poor [ ] Satisfactory [ ] Good [ ] Very good [ ] Excellent [ ]

3. How would you rate the supply promptness of the current brand of PVC Pipes? Poor [ ] Satisfactory [ ] Good [ ] Very good [ ] Excellent [ ]

4. What kind of after sales services provided by the current brand of PVC pipes? [ [ [ [ ] ] ] ] Replacement of damage pipes with new one Replacement of damage pipes with new one and also provide compensation Provide discount on the next sales No service is provided.

5. How frequently will you purchase PVC pipes? Weekly [ ] monthly [ ] quarterly [ ] yearly [ ]

6. What is your annual purchase of PVC pipes ? . 7. Which is the most important factor that you consider while buying PVC pipes? ( RANK these options according to your preference) Ranks 1 Price 2 Brand image 3 Quality 4 Credit availability 5 Supply promptness 6 After sales service 7 Discounts 8. Do you buy only branded ISI marked PVC pipes? Yes always [ ] 9. Never [ ] Only when quality is needed [ ] Rarely [ ]

RANK these options according to your preferences RANKS 1 2 3 4 5 Domestic Brand ISI pipes National brand ISI pipes Domestic Brand non ISI pipes National Brand non ISI pipes Unbranded non ISI pipes

10. Do you give more preference to PVC pipes which are readily available? Yes [ ] No [ ] Mostly [ ]

11. Who is responsible for taking the decision regarding buying PVC pipes? ( RANK these options according your preferences) Purchase manager [ ] Plumping contracters [ ] Plumbers [ ] Others [ ]

12. Who is your major supplier of PVC pipes ? ( RANK these options according your preferences)

RANKS 1 2 3 4 Dealers Wholesalers Company Hardware shops

13. What is the usual credit period required for the payment ? [ ] Less than a month [ ] 4 to 6 months [ ] 2 to 3 months [ ] After the completion of project

14. Which one will you prefer? [ ] Best quality pipe without credit payment [ ] Moderate quality pipe with limited credit payment [ ] Low quality pipe with credit payment with higher period

15. Will you prefer offers and discounts over the quality of the products ? [ ] Yes [ ] No [ ] Rarely

16. Do you frequently change your brand? [ ] Yes [ ] No [ ] Rarely

17. What type of discount will you prefer ? Cash discount [ ] Volume discount [ ] Piece discount [ ]

18. What is the primary reason for changing the PVC pipe brand? ( RANK these options according your preferences)

RANK 1 2 3 4 Quality Cost Credit availability Need for a change

19. Do you experience any problems while using the current brand of PVC pipes? [ ] Yes [ ] No [ ] Rarely