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ANDREW C.

KATCHER, MBA, CIA, CISA


San Jose, CA 95118 P: 408-595-1308 AndrewC.Katcher@gmail.com

OPERATIONS & FINANCE EXECUTIVE


Internal Audit | Supply Chain Management | Control Processes

perational and Financial executive with extensive international experience in Europe, Asia, the Middle East and Latin America. Certified Internal, Information Systems and ISO 9000 Auditor. Strong skills in

audit, finance, planning and distribution to support lean enterprise systems that balance quality, delivery, control and cost containment. Led Asia, Europe, and U.S. divisions to achieve a $50 million quarterly savings in worldwide returns processes. International Trade Compliance Multi-Site Supply Chain Operations ISO, Compliance, SOX and Operational Audits Logistics Strategy Development and Implementation Budgeting & Cost Containment KPI/Key Performance Indicators Inventory & Vendor Management Team Leadership & Consensus Building

PROFESSIONAL EXPERIENCE Rapid Results, Inc. (2003-Present) San Jose, CA President, Consulting Internal Audit Services and Global Supply Chain Management, Founder Integrate Internal Audit with the strategic goals and objectives of the organization to improve efficiency, achieve directives, minimize costs and leverage use of new technologies and process improvements. Design and execute operational audits independently or with in-house audit staff, specializing in global and complex audits. o Recently completed a global operational audit of BPO invoicing and order processing services in Poland and the Philippines for a multinational solar energy company. During the course of the review, recognition and correction of improper transaction flow prevented more than $2 million per annum in potential tax liability. Develop and deploy Sarbanes-Oxley compliance processes including documentation, pre-audit, audit and remediation services for clients such as SanDisk and Core-Mark. Spearhead RFP/RFQ processes and consult with customers to advise on specific Distribution Center & 3PL location, implementation and vendor assessment. o Drove 42% reduction in fulfillment costs for a worldwide manufacturer of flash memory through design and implementation of an Asia-based distribution center o Lead BPO and 3PL operational assessments for clients such as SunPower, SanDisk and Logitech. o Redesigned service network architecture and corrected legal entity issues which resulted in enhanced operational efficiency, effectiveness and profitability. Create and lead empowered cross-functional teams to implement effective operational changes that are aligned with project timing, functionality and budget goals and objectives. Hillel of Silicon Valley (2010-Present) San Jose, CA Audit Committee Chairman Ongoing basis review and direct audit activities for this Silicon Valley-based charitable organization. Oversaw and directed recovery activities after a five year fraud scheme was perpetrated by the organizations business manager was discovered. Formed the audit committee, hired a forensic auditor, developed improved control recommendations, led asset recovery and assisted in assuring prosecution of the perpetrator.

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FreeFlow (2006-Present) Tralee, Ireland Vice President, Business Development Held full responsibility for business development within the Americas and Asia Pacific regions for world leader in the disposition of consumer electronics obsolete, returned, refurbished and component products. Co-constructed Ciscos 2009 CCMP award-winning Zero-landfill Program; ensured proper controls, administrative and reporting due diligence. Acquired lucrative client deals and implemented worldwide processes and risk mitigation strategy for management of 29 contract manufacturers excess inventory. Prepared/presented information related to current/future operational improvements that met customer expectations, enabled cost avoidance, and enhanced product quality. Played key role in the set-up and management of a new Vietnam based joint venture. 3Com Corporation (1991-2003) Santa Clara, CA Director, Strategic Logistics Programs Orchestrated full strategic planning, operating and P&L responsibility for Sales, Contract Management Quality Engineering, Trade and Compliance (TAC) and Order Management. Warranty cost review for network systems product lines resulted in $1 million savings per annum. Created a worldwide import valuation system for service parts that cut costs by $3.5 million in two years. Led business development efforts and created a highly executable game plan for expanding sales and service throughout China via creation of a Wholly Owned Foreign Enterprise (WOFE). Led large scale organizational restructuring associated with the conversion of business networking products to outsourced fulfillment; oversaw RFQ process, and reverse logistics adoption phases. Director, Worldwide Reverse Logistics Built a strong, talented and customer-centric award-winning 20-member Global team that consistently exceeded U.S. Europe, and Asia performance, productivity, efficiency and quality goals. Achieved a $50 million quarterly reduction in worldwide returns through: o Identifying and addressing gaps in logistics processes o Reducing open box returns 50% via use of On-Site Credit and Return (OSCAR) teams o Eliminating process waste o Standardizing processes across worldwide regional 3PL returns processing centers. Implementation of OSCAR teams also resulted in reducing Accounts Receivables over 90 days by 50% ($70 million decrease). Positioned Asia-Pacific region as the #1 provider of returns service based on an IDC survey; continuous improvement efforts cut $150,000 yearly off returns process. Manager, Asia-Pacific Rim Sales & Distribution Group Controller Directed $70 million in distribution subsidiaries in Japan, Korea and Australia; managed 39 direct reports in a matrixed environment; guided three country controllers and managers of warehouse, order management and service operations. Successfully merged US Robotics Asia Pacific distribution organization into 3Coms Singapore hub. Established a metrics-driven culture via Key Performance Indicators, and explicit control processes Led realignment of people and processes, resulting in reduced inventory investment and FX exposure. Finance and Administration Manager, Southern Europe, Les Ulis, France Responsible for regional consolidation of financial reports and forecasts in France, Italy & Spain.

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Controller, Nice Com Division - 3Com ATM Division Tel Aviv, Israel Reported to the Division General Manager and matrixed to the VP of Finance, Enterprise Systems. Staff of 7. Direct reports included the Accounting Manager and Accounts Payable Manager. Grew division from first product sale to a $75M per year run rate Evaluated, selected and implemented: GL, AP, Payroll, Budgeting and Purchasing systems Acted as liaison for this new acquisition to integrate personnel and processes into 3Com operations and culture widely considered the most successful integration of any of 3Coms acquisitions. Manager, Internal Audit - 3Com Corporate, Santa Clara, CA Reported to the Director of Internal Audit, no direct reports. Designed, developed and implemented audit plans and programs for worldwide operations covering financial, operational and MIS systems controls and exposures Consulted with Board of Director members and executive management to ensure that the Internal Audit Department addressed concerns, met expectations; clearly communicated the strategic and tactical roles of Internal Audit Acting Director for eight months; changed role of Internal Audit to consulting/operations focus Achieved $4M savings eight months ahead of schedule from UK-based purchasing audit SPECTRA-PHYSICS, San Jose, CA Senior Internal Auditor Performed worldwide operational audits of operating functions, covering applications, systems and data centers Performed systems-wide reviews of ASK MANMAN-based functions at domestic and international locations, system improvements and refinements yielded savings in excess of $1,000,000 EDUCATION MBA, Strategic Planning and Finance Emphasis, Anderson School of Management, University of California, Los Angeles, CA GPA 3.83 BS, Geology & Geophysics, University of California, Santa Cruz, CA (used evaluation system, GPA not applicable) LICENSES & CERTIFICATIONS Certified Internal Auditor (CIA) Certified Information Systems Auditor (CISA) ISO 9000 Auditor (exam passed) Series 7 and 22 Securities Licenses (not current) Real Estate License (not current) PROFESSIONAL AFFILIATIONS Institute of Internal Auditors (IIA) Information Systems Audit and Control Association (ISACA) Council of Supply Chain Management Professionals (CSCMP) Reverse Logistics Association (RLA)

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LECTURES & ARTICLES Interlog, 2003, Amelia Island, FL Speaker, Establishing Effective Cost Cutting for Your Aftermarket Operations & Benchmarking Your Aftermarket And Supply Chain Operations Reverse Logistics Trends, Las Vegas NV 2005 - 2011 Speaker Topics have included: Disposition by Design Finding the Right Reverse Logistics 3PL Vendor Using Your Reverse Logistics Process to Drive Cost Savings and Gain Competitive Advantage Moving Products Across Borders (China and WW versions) Determining the Hidden Cost of Returns Progressive Dispositioning FreeFlow Case Study Tune Up Your Reverse Logistics 3Com Case Study Setting up a World Wide Returns Function Sarbanes-Oxley Issues in Reverse Logistics / Elan Case Study Returns from Madagascar

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