A TECHNICAL REPORT ON THE THREE MONTHS (3) INDUSTRIAL TRAINING (IT) IN GUINNESS NIGERIA PLC (GNPLC) IKEJA BREWERY

BY ALADE ADENIYI RICHARD PSC0604750 DECEMBER 2009

DEDICATION This Industrial Training (IT) report is dedicated to the glory of the Almighty God, who was, who is and who is to come.

ACKNOWLEDGEMENT My profound gratitude goes to the staff and management of Guinness Nigeria PLC for giving me the opportunity to be attached in a prestigious company like theirs. I am also indebted to my Industrial Based Supervisor, Engr. Ajayi Olugbenga for all the technical assistance and encouragement given to me during the period of my attachment. My gratitude also goes to all my brewer friends; Tope Adaramola and Oni Seun for the managerial skills you impacted on me. My fellow IT colleagues, you are not left out.

HISTORICAL BACKGROUND OF GUINNESS NIGERIA PLC, IKEJA BREWERY Guinness Nigeria PLC is a relatively young company, but from a parent company (Diageo) with long and worthy history spreading back more than 200 years. The first Guinness Brewery at St. James Park in Dublin was founded in 1759. In 1936, the second brewery Park Royal Brewery was opened in London and then in 1963, the third brewery was built in Ikeja, Nigeria. Work on the brewery began in September 1961; Viscount Elveden (now, the Earl of Iveagl) officially laid the foundation stone in 1962. He succeeded to that title and also became the chairman of Guinness parent company in London after the death of his grandfather. Construction was completed in late 1962 and first brewing took place during November/December 1962, with full production in January 1963. On the 6th of March, 1963, His Excellency, Dr Nnamdi Azikiwe (the then President of Nigeria) officially commissioned the Ikeja Brewery. The opening ceremony was performed in the presence of Lord Bord of Merton, the then Managing Director (MD) of the Guinness parent company and other distinguished guests from within and outside Nigeria. This Brewery was designed to brew both Harp Larger Beer and Guinness Stout. In June 1974, full production of Harp Larger Beer began. In 1976, a decision was taken to rebuild a new production line of Guinness Stout at the same site in Benin. Guinness Nigeria PLC, as one of the leading brewery industries in Nigeria has a variety of products. Some of them are Guinness Stout, Harp Larger Beer noted for its distinct taste, Satzenbrau Larger Beer the final word, Malta Guinness the preferred malt, Smirnoff Ice a smart stuff, and Gordon Spark an exotic ready to drink sparkling product.
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THE ORGANISATIONAL STRUCTURE OF THE BREWERY The success of the company is depended on the co-operation and commitment of the Guinness people. These people are the shareholders who provide the capital required in the building and running of the company, while some other brewers who are intensively in brewing and ensures high efficiency of machinery and steady supply of essential services like steam and air generation in the brewery. There are various departments in Guinness Nigeria PLC, Ikeja Brewery, which includes Brewing, Engineering Services, Quality Assurance, Training, Packaging, Customer Services, Sales, Human Resources and Information Systems (IS) Department.

INTRODUCTION Information Technology (IT) operations are a crucial aspect of most organizational operations. Guinness Nigeria PLC (GNPLC), Ikeja Brewery is no exception. One of the main concerns is business continuity; companies rely on their information systems to run their operations. If a system becomes unavailable, company operations may be impaired or stopped completely. It is necessary to provide a reliable infrastructure for IT operations, in order to minimize any chance of disruption. Once of the main responsibilities of a Students Industrial Work Experience Scheme (SIWES) employee in the Information Systems (IS) department of the Ikeja Brewery of Guinness Nigeria PLC (which I participated in) is to on a daily basis monitor the processes and performance of the Data Centre. Information security is also a concern, and for this reason a Data Centre has to offer a secure environment which minimizes the chances of a security breach. A Data Centre must therefore keep high standards for assuring the integrity and functionality of its hosted computer environment.

WHAT THEN IS A DATA CENTRE? A Data Centre is a facility used to house computer systems and associated components, such as telecommunications and storage systems. It generally includes redundant or backup power supplies, redundant data communications connections, environmental controls (e.g., air conditioning, fire suppression) and security devices.

PHYSICAL LAYOUT OF THE DATA CENTRE IN GNPLC BENIN BREWERY The Data Centre occupied one room in the Administrative Block. Most of the equipments are in the form of servers mounted in 19 inch rack cabinets, which are usually placed in single rows forming corridors between them. This allows people access to the front and rear of each cabinet. Servers differ greatly in size but the servers used in the Data Centre are manufactured by IBM. Some equipment in the Data Centre such as mainframe computers and storage devices are as big as the racks themselves, and are placed alongside them. The physical environment of the Data Centre is rigorously controlled: Air conditioning, which is used to control the temperature and humidity in the Data Centre. The Data Centre has a recommended temperature range of 2025 C (6875 F) and humidity range of 4055% with a maximum dew point of 17C as optimal for Data Centre conditions. The electrical power used heats the air in the Data Centre. Unless the heat is removed, the ambient temperature will rise, resulting in electronic equipment malfunction. By controlling the air temperature, the server components at the board level are kept within the manufacturer's (IBM) specified temperature/humidity range. Air conditioning systems help control humidity by cooling the return space air below the dew point. Backup power, consists of ten (10) uninterruptible power supplies (UPS) and a diesel generator that is uniquely and specifically mounted for the Data Centre alone. To prevent single points of failure, all elements of the electrical systems, including backup system, are typically fully duplicated, and critical servers are connected to both the "A-side" and "Bside" power feeds. This arrangement is often made to achieve N+1 Redundancy in the systems. Static switches are sometimes used to ensure
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instantaneous switchover from one supply to the other in the event of a power failure. The Data Centre has raised flooring made up of 60 cm (2 ft) removable square tiles. The trend is towards 80100cm (31.539.4in) void to cater for better and uniform air distribution. These provide a plenum for air to circulate below the floor, as part of the air conditioning system, as well as providing space for power cabling. Data cabling is routed through overhead cable trays in the Data Centre. The Data Centre features fire protection systems, including passive and active design elements, as well as implementation of fire prevention programs in operations. Smoke detectors are installed to provide early warning of a developing fire by detecting particles generated by smouldering components prior to the development of flame. This allows investigation, interruption of power, and manual fire suppression using hand held fire extinguishers before the fire grows to a large size. A fire sprinkler system is also provided to control a full scale fire if it develops. Clean agent fire suppression gaseous systems were also installed to suppress a fire earlier than the fire sprinkler system. Passive fire protection elements include the installation of fire walls around the Data Centre, so a fire can be restricted to a portion of the facility for a limited time in the event of the failure of the active fire protection systems.

Physical access to the site is usually restricted to selected personnel (who are staff of the IS department), with controls including bollards and mantraps. Video camera surveillance and permanent security guards are always present since the Data Centre contains sensitive information about the Brewery (Guinness Nigeria PLC, Ikeja Brewery) and its parent company (Diageo).
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SERVERS USED IN GNPLC BENIN BREWERY One of the main equipment domiciled in the Data Centre is a Server. There are several servers in the Data Centre performing dedicated functions. That explains the reason why the Data Centre is sometimes referred to as the Server Room. A Server is a computer that provides services used by other computers i.e. information services are supplied centrally by the use of servers. All the Servers used in GNPLC Benin Brewery are IBM manufactured. The servers' main duty is to provide services to many users (GNPLC employees) over the network and since they are usually accessed over a network, they most times run in headless mode without a monitor or any input device. The servers run for long periods without interruption. The servers are rack-mounted and situated in the Data Centre / Server Room for convenience and to restrict physical access for security. Some of the servers found in GNPLC Ikeja Brewery, their functions and descriptions include:1. The File and Print Server The File and Print Server is a computer attached to the Diageo network and has the primary purpose of providing a location for the shared storage of computer files(such as documents, reports, databases, etc.) that can be accessed by the computers that are attached to the network. The File and Print Server usually does not perform any calculations, and does not run any programs on behalf of the clients. It is designed primarily to enable the rapid storage and retrieval of data where the heavy computation is provided by the workstations. The server is also connected to all the printers over the

network, and can accept print jobs from the computers and send the jobs to the appropriate printers. The File and Print Server been used is a dedicated server and it was generally designed specifically for use as a File and Print Server, with computers attached for reading and writing files and databases and also printer for printing assigned print jobs on the network. The File and Print Server is accessed by Server Message Block (SMB/CIFS) protocol. 2. Tivoli Storage Server / Manager IBM Tivoli Storage Manager (TSM or ITSM) is a centralized, policybased, enterprise class, data backup and recovery software used by GNPLC Ikeja Brewery. The software enables GNPLC employees to insert objects not only via backup, but also space management and archive tools. It also allows for the retrieval of the same data via similar restore, recall, and retrieval methods.
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Active Directory (AD) Server is a directory service used to store information about the network resources across a domain and also centralize the network. An 'Active Directory' (AD) structure is a hierarchical framework of objects. The objects fall into three broad categories: resources (e.g., printers), services (e.g., email), and users (user accounts and groups). The AD provides information on the objects, organizes the objects, controls access and sets security. Each object represents a single entity whether a user, a computer, a printer, or a group and its attributes. Certain objects can also be containers of other objects. An object is uniquely identified by its name
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and has a set of attributes the characteristics and information that the object can contain defined by a schema, which also determines the kind of objects that can be stored in the AD.

DATA STORAGE IN GNPLC BENIN BREWERY Data storage in the brewery is achieved using SAN, an acronym for Storage Area Network. A SAN is an architecture to attach remote computer storage devices (such as disk arrays, tape libraries, and optical jukeboxes) to servers in such a way that the devices appear as locally attached to the operating system.

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CONCLUSION The experience gained in the Information Systems (IS) and Packaging department of Guinness Nigeria PLC, Ikeja Brewery was worthwhile. I appreciate the use of Computers and Information Technology (IT) in beer brewing and packaging processes. I was also exposed to Servers and Server Management, Network Management, Data Storage and backups, contents of a Data Centre / Server Room and also their maintenance.

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