Professional Documents
Culture Documents
H.R. GENERALIST with effective multilocation H.R. Management experience seeks long-term commitment with a solid, progressive organization Areas of expertise include:
Strategic Planning Recruitment/Retention Performance Management Employee Relations Compliance Unemployment Comp. Employee Development/Training Policy Development & Adherence Workers Compensation Admin.
Successful H.R. professional (SPHR) with broad-based and extensive Generalist experience. Heavy emphasis in Union/Management relations, including negotiating favorable collective bargaining agreements. Involved in a successful Union Avoidance campaign at The Bradley Center. Included strategic planning sessions with senior management and attendance at a 13-day NLRB hearing, including two days of personal testimony.
Experience
Human Resources Manager
- 5/2009 to 8/2011
Served as H.R. Business Partner for Technical Operations, Construction, Head End, Customer Lobby and Warehouse groups at the Pittsburgh and Coraopolis locations - Emphasis on employee relations and engagement - Investigation and resolution of employee issues - Supervisor coaching and mentoring - CredoSpeaks initiatives - Daily interactions with union representatives from Communication Workers of America Successful contract negotiations in 2009 and grievance processing - Contract interpretation and monitoring adherence - Workers compensation, LOA, and FMLA - Unemployment Compensation administration
- 5/2007 to 5/2009
Performed management functions for a 650 seat Call Center. Supervisory coaching and mentoring, training and ensuring policy adherence Recruiting and new hire orientation Employee relations and follow-up Employee incentives and recognitions Administration of Unemployment Insurance and Workers Compensation Rebuilt a strategic partnership between H.R. and Operations Management Development and implementation of retention and recruitment action plans Improved efficiency in the Call Center
- 5/2006 to 4/2007
This kinship foster care agency consisted of 210 full-time associates. Strategic planning Preparation for compliance review with PA Department of Welfare FMLA and LOA compliance monitoring Recruiting senior managers; supervisory training Supervision of three (3) H.R. associates Unemployment Compensation administration
- 2003 - 2006
Managed the H.R. function for a three-campus Social Service Agency with 525 employees. Supervisory training Employee relations Supervision of four (4) H.R. and two (2) administrative staff Coaching/counseling/mentoring of supervisors and managers Ensuring State/Federal regulatory compliance Development of H.R. departmental policy and procedures manual Restructuring of the H.R. department to offer on-site H.R. support at each campus Development and implementation of a performance management process to ensure compliance with JCAHO requirements Preparation and successful participation in DPW and JCAHO compliance audits Successful avoidance campaign with the SEIU
- 1996 to 2002
Managed the H.R. function for a Mail Service Pharmacy. Employee relations. Responsible for Union/Management relations. Supervised four (4) H.R. employees and two (2) receptionists. Successful management of 100% growth in pharmacy staff to 525 employees. Involved in strategic planning for business growth and procedural changes. Implementation of a one-to-one process for Supervisor to meet with all direct reports. Successful completion of two OFCCP audits. Negotiation of two favorable collective bargaining agreements. Maintenance of amicable Union/Management relationship (four grievances in five+ years). Implementation of a new hire orientation process.
- 1985 to 1992
H.R. Generalist
Exposed to all aspects of Human Resources management for an 800+ employee manufacturer of privatelabel, over-the-counter pharmaceuticals; three-shifts. - Progressed from entry level HR Clerk to HR Manager during tenure with the company. Union / Management relations with United Steelworkers of America. - Training, employee relations and Benefits Administration. - Recruiting for all non-exempt and exempt positions, Workers Compensation, LOA, etc.
Memberships
Society of Human Resource Management (SHRM) Pittsburgh Human Resources Association (PHRA)