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The Influences of Different Sales

Promotion Methods on Impulsive


Purchase Behavior

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Abstract
Recentlydue to the consuming market competition intensively, retailers often provide
various sales promotion to affect consumers buying more or faster. Besides, when economic
condition achieve a stage of mature, consumers will emphasize the value of sense perception
when they buy goods. In this research, we want to understand sales promotion and product
information affect consumer buying behavior.
The main objectives are as follows: First, to understand the influences of product
information on impulse buying behavior. Second, to understand the influences of different
sales promotion on impulse buying behavior. Third, to understand the influences of impulsive
trait on impulse buying behavior. Finally, to understand if the pattern of impulsive trait will
interfere with product information and sales promotion on impulse buying behavior.
The experiment of this research is designed as 2symbolical and functional product
informationX 2price discount and non-price discountX 2high and low impulsive trait,
the 3-Way ANOVA to testify the proposed hypotheses. The valid samples are 253.
In this research, we have some findings as follows: First, product information symbolizes
status will cause consumers to buy goods impulsively. Second, price discount will cause
consumers more easily to buy goods more impulsively than non-price promotion. Finally,
product information interacts with impulsive trait, high impulsive trait consumers will buy
goods more impulsive and product information that symbolizes functionalism will cause
consumers to buy goods impulsively.

Key Words: product information, sales promotion, impulsive trait, impulsive


buying behavior

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III

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1 ...................................................... 21
2 ............................................ 31
1 .............................. 42

2- 1 .......................................... 12
2- 2 .................................................. 18
3- 1 ...................................................... 21
3- 2 .......................................... 26
3- 3 ................................... 27
3- 4 .................................. 29
3- 5 .................................. 29
3- 6 ...................................................... 30
4- 1 .............................................. 35
4- 2 ................................................ 35
4- 3 ............................................ 36
4- 4 .............................................. 38
4- 5 ................................................ 40
4- 6 .......................................... 41
4- 7 X ................................ 43
4- 8 .................................... 44
4- 9 ........................................ 45
4- 10 ......................................... 46

IV

Rook1987

1
2
3
4


1-1

1- 1

Walters, 1978

Mitchell & Boustani, 1994Kotler, 1996

McGuire1976
McGuire
StimulateExposureAttentionComprehension
AcceptanceRetention
1

2
threshold level

the lowest threshold


the highest threshold
3
, 1993

Kotler2000
Kotler2000Appeal

ThemeIdeaUnique selling proposition


AppealRational appeals
Emotional
appeaslMoral appeals1990

1995

Swan Combs1976

1instrumental performance

2expressive performance

Hirschman Holbrook1982
1functional goods
2symbolic goods

McGuire1976
cognitive

affective

Kotler2000

1
2
3
McCarthy Perreault1984

Kotler2000

1
2
3

Hartley James1988

Moore Olshavskv1989

Kolter2000

2
3

Kotler2000 12
1
2
3
4
5
6
7
8
9
10

11
12
Champbell Diamond
1990
1

Priya Kim1999

1
2
9

Dommernuth1989
1
2

Champbell Diamond1990

Champbell Diamond1990
Champbell Diamond1990

10

Stern1962
impulse mix

1pure

2reminder

3suggestion

4planned

, 2001

11

2- 1

2001

Stern
1962

KollatWillett1967

1
2
3

12

RookFisher1995
Spontaneously
Unreflectively
Immediately
KineticallyWood1998

1
2on the spot
3compulsive
Wood1998
weakness of willcompulsive purchase
Weinberg
Gottwald1982
1
2
3

Rook1987
urge

13

Rook1987

RookHoch1985
1

3
Rook1987

4
Rook &
Hoch,1985
5
2001
1
Stern1962WinbergGottwald1982

unplanned

Weinberg & Gottwald, 1982; Wood,


14

1998
2WinbergGottwald1982

Rook & Fisher1995

3Rook1987
urge
WeinbergGottwald1982

4Stern1962

5RookFisher1995
Spontaneously
Unreflectively
ImmediatelyWood1998
on the spot
6

Dholakia2000

Raju,
15

1980; Abratt & Goodey, 1990; Steenkamp & Baumgarner, 1992; Baumgartner
& Steenkamp, 1996; Steenkamp, Baumgartner & Wulp, 1996; Shiv &
Fedorikhin, 1999
2

, 1993; Dholakia, 2000

Dholakia, 2000
2
1

2
Beatty & Ferrell 1998
3
Hoch & Loewenstein 1991

Rook
& Fisher, 1995;Dholakia, 2000
2
Bellenger & Korgaonkar 1980,
16

Westbrook & Black 1985, Beatty & Ferrell 1998


3

Hoch & Loewenstein 1991


4

Richins & Dawson


1992, Dittmar & Beattie & Friese 1995, Rindfleish & Burroughs & Denton
1997, Wood 1998

17

ChampbellDiamond1990

2- 2

Champbell &

Diamond

McGuire

1974

1990

18

H 1

Kotler2000

H 2

19

H 3

1
H 4

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H 5

20

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3- 1

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21

H 1

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22

McGuire1976

Champbell Diamond1990

23

Rook1987

Youn2000
29
17

24

30

2
Youn2000 29
Likert

1
30

25

16 14

3- 2

14

26

10

2
Youn2000
29
12 17

26

Cronbachs
0.8649 3-3

3- 3

4
5

0.772
0.747

0.7307

0.612
0.865
0.607

9
10

11

12

13

14

15
16

17

27

0.8047
0.817
0.781
0.630
0.8649

0.872
0.8534
0.819
0.796
0.613
0.8608
0.824
0.542
0.849
0.8239
0.868
0.707

30

100%

2
Champbell Diamond1990

28

3- 4

12

3- 5

13

100%

29

22
2

3- 6

30

1
2

3- 2

2
2




31

Youn2000
17
1 5

32


SPSS10.0
t

t
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33

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75
300 253 84.33% 4-1
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4- 1

65

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62

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37.5%

159

62.5%

100%

18~19

22

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8.70%

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102

39.92%

48.62%

22~23

73

28.85%

77.47%

24~25

37

14.63%

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20

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8.30%

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26.88%

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49

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39

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31

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28

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10001

33

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100%

20~21
4001~6000
35


reliability
validity

Youn,2000

Youn2000
Cronbachs 4-4

4- 3

0.7435

0.8123

0.8449

0.8512

0.8237

0.8592

Cronbachs 0.8592

36

16
4-3

37

4- 4

0.557

0.90

0.838

0.777

0.860

0.828

0.643

0.718

0.788

10

0.823

11

0.866

12

0.854

13

0.780

14

0.787

15

0.739

16

0.642

38

H 1

H 2

H 3

H 4
H 5

2005
27%
4-5
39

4- 5

3.48

0.51

25

1.63

0.59

19

2.68

1.07

44

3.73

0.46

22

2.35

0.70

17

3.13

0.89

39

3.59

0.49

47

1.97

0.73

36

2.89

1.01

83

4.38

0.51

13

2.29

0.61

14

3.29

1.20

27

4.60

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2.40

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20

3.34

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35

4.50

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28

2.35

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34

3.32

1.23

62

3.79

0.66

38

1.91

0.68

33

2.91

1.16

71

4.08

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37

2.38

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37

3.23

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74

3.93

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145

40

4-6

4- 6
F

40.272

0.000***

H 1

11.050

0.001***

H 2

370.885

0.000***

H 3

2.676

0.104

--

7.592

0.007**

H 4

0.912

0.341

H 5

X X

2.169

0.143

--

*< 0.05**< 0.01***< 0.001

4-6
X F=7.592

4-1

41

5.0
4.5

4.0
3.5
3.0

2.5

2.0

1.5

4- 1
4-1

H 4
X
X

4-7

42

4- 7 X
95%

3.604

0.084

3.438

3.770

1.992

0.096

1.803

2.182

4.492

0.109

4.277

4.708

2.342

0.100

2.145

2.541

4-7
3.6044.4921.9922.342

H 3
4.492
3.604

3.604 3

2.342

H 4

43

4-8

4- 8
95%

2.798

0.064

2.672

2.924

3.418

0.074

3.271

3.564

4-8
3.418
2.798

H 1

X
X

4-9

44

4- 9
95%

2.945

0.071

2.806

3.085

3.270

0.068

3.137

3.404

3.2702.945

H 2

H 1 H 2 H 3 H 4

H 1

H 2

H 3

H 4

45

4-10

4- 10

H 1

H 2

H 3

H 4

H 5

H 1

McGuire1976

46

H 2

Champbell Diamond1990

H 2

Kotler,
2000
Moore Olshavskv1989

H 3

47

H 3

H 4

H 4-1
H 4-2

H 5

48

Rook & Fisher, 1995;Dholakia, 2000Hoch &


Loewenstein 1991

49


1
2

3
4

50

51

52

Moore & Olshavskv,


1989

53

Youn2000

54

55

56

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1.

1995Philip Kotler

2. 2003SPSS -

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