INSTITUTE OF INNOVATION IN TECHNOLOGY AND MANAGEMENT QUESTION BANK BBA FIFTH SEMESTER - VALUES & ETHICS IN BUSINESS (BBA-301)

Short Answer Type Questions UNIT-I (Introduction, Management of Ethics) Write short notes on: 1. Values 2. Ethics 3. Morality 4. Indian managers and their value systems 5. Terminal values and Instrumental values UNIT-II (Corporate Social Responsibility & Consumer Protection) Write short notes on: 1. Corporate Governance 2. Corporate Management 3. Consumerism 4. Measuring social transformation 5. Consumer Protection Act 6. Corporate Social Responsibility UNIT-III (Understanding Progress, Results & Managing Transformation; Understanding Success) Write short notes on: 1. Progress 2. Results 3. Transformation 4. Change Management 5. Managing transformation 6. Shared vision 7. Tunnel vision UNIT-IV (Knowledge & Wisdom, Stress Management, Concept of Dharma & Karma Yoga) Write short notes on: 1. Stress 2. Kaizen 3. TQM 4. Gita Karam Yoga 5. Detached involvement 6. Karamyog 7. Holism

8. Satayam Shivam Sundaram

Long Answer Type Questions

UNIT-I (Introduction, Management of Ethics) 1. Differentiate between values and ethics. How do values shape human behaviour. 2. What are the different perspectives for understanding values. 3. Explain the different sources of values. 4. Explain value based behaviour of managers in various business spheres. 5. Explain Terminal and Instrumental values. How does value system develop in an organization. 6. How are values of an Indian manager at variance with values of a Western manager. 7. Explain a few managerial principles which are primarily based on ethics & values. 8. Discuss in detail the statement that Business ethics & values sometimes pose a serious issue when confronted with economic rationalization. 9. Explain different phases of development of ethics. 10. What are benefits of managing ethics at workplace. 11. Explain the significance of ethics in business planning and decision making. 12. What are the benefits of business ethics. What are the barriers to business ethics and how can they be overcome. 13. Explain the concept of Hierarchism with suitable example. What is its need and importance. 14. Explain in detail ethical issues in business. Explain what constitutes unethical behaviour. 15. What is the philosophy of Vedanta. How can organizations enhance values by incorporating the philosophy of Vedanta. 16. Explain basic principles of Indian ethos of Vedanta and its application in management.

UNIT-II (Corporate Social Responsibility & Consumer Protection)

1. What do you understand by the term Social Responsibility of Business. Is profit maximization the managements sole responsibility. 2. An organizations role is not limited only to earn profits. It has certain responsibilities towards its shareholders, customers, employees, and the community. Discuss the different responsibilities of an organization in society. 3. Explain the various arguments for CSR and against CSR. 4. Discuss how business affects and is affected by its internal & external environment. 5. What are the objectives of Corporate Governance. Explain the history of Corporate Governance in India. 6. How is Corporate Governance ensured in India. Explain the benefits of good Corporate Governance. 7. Explain the salient features of various codes/reports on Corporate Governance in India. 8. What are the unethical practices in Sales, Marketing, and Technology. What measures can be taken for consumer protection. 9. What do you understand by Consumerism. Explain the ethical issues related to advertising targeting children. 10. What is the need for Consumer protection. What are the rights and responsibilities of a consumer. UNIT-III (Understanding Progress, Results & Managing Transformation; Understanding Success) 1. What is meant by Measuring Progress with reference to business administration. 2. What are the various functions or dimensions of progress and results. 3. Explain the concept of Managing Transformation. What role does Shared Vision play in business transformation. 4. Explain the process of Business Transformation. What is the need for and challenges in Business Transformation. 5. What is the process of Change Management. Explain the Force Field Analysis model of Change Management. 6. Explain the various factors in resistance to change. How can resistance to change be overcome.

7. Explain the various principles of Change Management. Differentiate between Change and Transformation. 8. What is success. Explain the different principles for achieving competitive success in business. 9. What are the different components of success. Discuss the various pre-requisites for creating a blueprint for success. 10. Discuss the success stories of some business gurus you admire. UNIT-IV (Knowledge & Wisdom, Stress Management, Concept of Dharma & Karma Yoga) 1. Differentiate between Knowledge and Wisdom. How is a Knowledge Worker different from a Wisdom Worker. 2. Describe the contribution of Peter Drucker to the field of Knowledge Management. 3. What measures can be taken to promote knowledge sharing in organizations. 4. Explain the forms of knowledge and the process of knowledge management. 5. Differentiate between Knowledge Management and Wisdom management. 6. Explain in detail Wisdom Based Management. 7. The present day stress is technology driven. Explain this work stress in the light of organization demands and also suggest institutional measures for overcoming the stress. 8. What is stress. Explain the causes and consequences of different types of stresses. 9. Describe the different methods which can be adopted to reduce stress. What is the role of detached involvement in stress management. 10. Explain the concept of Dharma. Describe the different kinds of karma. 11. The teachings of GITA with regard to Nishkam Karma are against the interests of the modern day target oriented business manager. Explaining the meaning and importance of Nishkam Karma Yoga, comment on this statement. 12. How does Nishkam Karma liberate a man in action. Explain in the context of role of a senior business manager. 13. Explain whether or not is the principle of Detached Involvement contradictory to the concept of Sakam Karma. 14. Distinguish between Nishkam Karma and Sakam Karma. 15. What is Quality. Explain the concepts of Kaizen and Quality Circles.

16. Describe the salient features of Total Quality Management. How is it different from Statistical Quality Control. 17. What are the principles of TQM. What are the obstacles to implementation of TQM. 18. What are various tools/techniques of Total Quality Management. 19. Explain the concept of Quality of Life. Describe the various domains of QOL. 20. Discuss the various parameters/steps that would lead to maintenance of Quality of Work Life in organizations. What is the importance of QWL. 21. What are the various problems encountered in improving the Quality of Work Life. What are the benefits of improving work-life balance.