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id=10251194&ppg=30 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 31 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=31 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 32 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=32 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 33 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=33 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 34 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=34 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 35 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=35 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 36 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=36 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 37 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=37 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 38 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=38 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 39 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=39 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 40 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=40 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 41 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=41 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 42 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=42 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 43 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=43 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 44 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=44 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 45 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=45 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 46 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=46 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 47 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=47 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 48 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=48 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 49 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=49 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 50 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=50 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 51 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=51 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 52 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=52 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 53 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=53 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 54 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=54 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 55 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=55 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 56 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=56 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 57 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=57 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 58 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=58 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 59 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=59 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 60 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=60 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 61 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=61 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 62 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=62 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 63 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=63 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 64 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=64 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 65 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=65 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 66 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=66 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 67 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=67 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 68 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=68 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 69 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=69 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 70 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=70 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 71 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=71 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 72 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=72 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 73 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=73 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 74 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=74 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 75 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=75 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 76 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=76 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 77 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=77 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 78 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=78 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 79 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=79 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 80 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=80 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 81 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=81 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 82 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=82 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 83 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=83 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 84 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=84 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 85 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=85 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 86 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=86 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 87 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=87 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 88 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=88 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.
. Handbooks of Hospitality Management : Handbook of Hospitality Human Resources Management. Jordan Hill, , GBR: Routledge, 2008. p 89 http://site.ebrary.com/lib/iowastate/Doc?id=10251194&ppg=89 Copyright 2008. Routledge. All rights Reserved. May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.