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Problem Title
Queuing Model M/M/s (Exponential Service Times)

Input Data Arrival rate (l) Service rate (m) Number of servers (s)

Outputs Average server utilization (r) Average number of customers in the queue (Lq) Average number of customers in the system (L) Average waiting time in the queue (W q) Average time in the system (W) Probability (% of time) system is empty (P0)

#DIV/0! #N/A #N/A #N/A #N/A #N/A

ERROR. The service rate must be greater than the arrival rate.

Probabilities of 18 number in system 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Number of Units 0 1 2 3 4 5 6 7 8 9 10 11 12 Cumulative Probability Probability 0.0000 0.0000 #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

33 34 35 36 37 38 39 40

A 13 14 15 16 17 18 19 20

B #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

C #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Problem Title
Queuing Model M/D/1 (Constant Service Times)

Input Data Arrival rate (l) Service rate (m)

Outputs Average server utilization (r) Average number of customers in the queue (Lq) Average number of customers in the system (L) Average waiting time in the queue (W q) Average time in the system (W) Probability (% of time) system is empty (P0)

#DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

ERROR. The service rate must be greater than the arrival rate.

Problem Title
Queuing Model M/G/1 (General Service Times)

Input Data Arrival rate (l) Service rate (m) Standard deviation (s)

0 0 0.0000

Outputs Average server utilization (r) Average number of customers in the queue (Lq) Average number of customers in the system (L) Average waiting time in the queue (W q) Average time in the system (W) Probability (% of time) system is empty (P0)

#DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

ERROR. The service rate must be greater than the arrival rate.

Problem Title
Queuing Model M/M/s with a finite population

Input Data Arrival rate per customer (l) Service rate (m) Number of servers (s) Population size (N)

Outputs Average server utilization (r) Average number of customers in the queue (Lq) Average number of customers in the system (L) Average waiting time in the queue (W q) Average time in the system (W) Probability (% of time) system is empty (P0) Effective arrival rate

Probabilities of number in system Number of Units 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Cumulative Probability Probability #DIV/0! #DIV/0! Number waiting 0

30 31

#DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Arrival rate(n) 0

Sum term Term 1 1 #DIV/0! #DIV/0!

#DIV/0! Sum term Term 2 2 #DIV/0! #DIV/0!

Decum term 2 #DIV/0!

P0(s) #DIV/0!

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