Professional Documents
Culture Documents
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Video: http://www.ted.com/talks/dan_gilbert_asks_why_are_we_happy.html
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http://www.flickr.com/photos/churl/1795203061
http://www.flickr.com/photos/cseeman/4393148858/
Text
Less changes
Updating documents, requeriments, revisions of deliverables...
Empowerment
To talk, share comment, and understanding & agree.
http://www.flickr.com/photos/tifotter/2310499105/
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mircoles 18 de abril de 2012
Warning
Its my recipe
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The Cooker
Passionate about enjoying UX & CO
@silviacalvet
UX Consultant at everis Degree onLibrary & Information Sciences eBusiness Master UX team of one till last June Now redefining Consultancy services from Classic to
CoConsultancy
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The kitchen
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flow-interactive.com
UX basis
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So
Houston... We have a problem
Vs.
Do they feel empathy for the users They get surprised everytime we present what we
came up... They need to think, agree finished
The dont understand what we show until its They dont know the problem they have
They dont know the problem they have We need to work hard: HiFi They were not there to understand the processes.
We need to wait... They are thinkig
Changes, changes...
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360Collaboration
ALL Together = UX Team + Others
360Collaboration
Comunication
Share Focus
Connect
win2win
Learn
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http://www.flickr.com/photos/panos_kouros/760585605
Lean way
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Lean
Toyota says
#1: Base Your Management Decisions on a Long-Term Philosophy, Even at the Expense of Short-Term Financial Goals. #2: Create Continuous Process Flow to Bring Problems to the Surface #3: Use Pull Systems to Avoid Overproduction #4: Level Out the Workload (Heijunka) #5: Build a Culture of Stopping to Fix Problems, to Get Quality Right the First Time #6: Standardized Tasks Are the Foundation for Continuous Improvement and Employee Empowerment #7: Use Visual Control So No Problems Are Hidden
http://www.flickr.com/photos/scania/2870024408/
#8: Use Only Reliable, Thoroughly Tested Technology That Serves Your People and Process #9: Grow Leaders Who Thoroughly Understand the Work, Live the Philosophy, and Teach It to Others #10: Develop Exceptional People and Teams Who Follow Your Companys Philosophy #11: Respect Your Extended Network of Partners and Suppliers by Challenging Them and Helping Them Improve #12: Go and See for Yourself to Thoroughly Understand the Situation (Genchi Genbutsu) #13: Make Decisions Slowly by Consensus, Thoroughly Considering All Options; Implement Decisions Rapidly #14: Become a Learning Organization Through Relentless Reflection (Hansei) and Continuous Improvement (Kaizen)
Lean
Lean StartUp
Lean
Means
Less Work
A way of working
http://www.flickr.com/photos/matthewmcvickar/154077776
Lets cook
with
360 CO philosophy
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Lets work CO
Lets get our hands dirty!
http://www.flickr.com/photos/analytik/1356366068
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Research
Rethinking the kickoff
SWOT
Elevator Pitch
For __________________________ who are disstified with __________
e m a G
our product/service is __________ that provides __________________ Product name A tagline describing the product
Let them talk, share, discover Introduce them into the process, find your allies Look & Understand = Discover the problem
mircoles 18 de abril de 2012
Ask: What, Why & For Whom The mesure of success If its not writen... make them draw it
!!!
Concept
Playful session
Pen Portrait
:) :(
Stage 1
Stage 2
Stage 3
List all kind of functionalities and errors that the service/ website could give to the user
Review the functionalities list, Priorize Review user processes & tasks Review the services cicle
mircoles 18 de abril de 2012
Help them feel empathy for the users Engage them in the process
!!!
Design
Testing All together
http://www.flickr.com/photos/bhollar/468358869
Big focus on Fix problem, StartUps focus on one color (more context) 22
360CO
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Cooker tips
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Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime.
http://www.flickr.com/photos/dbang/208594883/
http://www.flickr.com/photos/cybergypsy/384254027
http://www.flickr.com/photos/emciek/938253079/
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mmmmmMm Mmmmm
mmmmmMm Mmmmm
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http://www.flickr.com/photos/sanchow/6004347384
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Energy to start
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http://www.youtube.com/watch?v=eaIvk1cSyG8
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Silvia Calvet
@silviacalvet silvia.calvet@everis.com http://about.me/silviacalvet
Resources
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Lean
Lean StartUp
so e
ur
es c
Incremental releases
Reduce waste
http://www.flickr.com/photos/luchoedu/2452451031
TASKS
Demographics
Values
Context
Emotions
:(
http://www.slideshare.net/donnam/design-games-presentation