Department Of Business And Industrial Management, Veer Narmad South Gujarat University, Surat

REPORT ON

View of students towards College Management (Management of Financial Institution and Services)
SUBMITTED TO: Ms. Namrata Khatri SUBMITTED BY: Patel Hiren Patel Minesh Patel Paresh Patel Siddharth

STUDENTS DECLARATION
This Project report entitled, Views of students towards college management. has been submitted to Department of Business and Industrial Management at Veer Narmad South Gujarat University, Surat. Hereby we undersign that this Project Report has been completed by us under the guidance of Ms. Namrata Khatri (Faculty Member, Department of Business and Industrial Management, V.N.S.G.U. Surat.) Study of this Project Report is entirely resulting of our own efforts. All the information provided is true and authentic and is not provided artificially. This project report is not submitted either in part or whole to any other institute or university of any degree.

Place: Surat Date:

Patel Hiren Patel Minesh Patel Paresh Patel Siddharth

TABLE OF CONTENTS

SR No. 1 2 3 4 5 6

CONTENTS Introduction Research Methodology Data Analysis & Interpretation Conclusion Bibliography Annexure

PAGE NO 1 2 4 8 9 10

Introduction
A higher institution must design its basic goals and objectives to satisfy customers (students) by offering market driven academic and career driven programs; by providing quality teaching and learning environment; and by providing adequate student support service (Ibekwe, 2006).however the resources allocated to educational sector in India is inadequate to fulfill these (Tilak, 1996; Sheriff and Ghosh, 2000; Choudhury and Maharajn, 2004; Patel 2004; and Yadav 2004). In such scenario, goal attainment becomes tough. At that time the role of efficient management becomes vital to attain objectives. Management is also important in achieving primary any of any educational institute, i.e., and customer (student) satisfaction which includes fulfillment of needs of students. Management improves the needs of effectiveness of delivering the needs, wants and expectations of students which helps in achieving the student satisfaction. Therefore the role of management is very curial. But, many people playing roles in the managements of institutions, lack the knowledge of basic management skills reacquired for effective management. According to Magoha (2004), the poor management of educational institutions in developing countries is manifested in several forms, namely; Communication between different heads of institutions, lecturers and other stakeholders is wanting, with the emphasis being on orders rather than consultation. Resources are poorly managed and misused, denying good service to students and staff. Most heads of universities are never involved in the quality assurance process, either they are not well equipped for that or they do not know their part of their responsibility.

The management of educational institutions of a country must be free from such ill-wills to become effective. Gazie (1996) suggested that the management of educational institutions could become more efficient if the perception of the parties involved, like the students, is considered. Previous general management literature suggests that the views of subordinates can be used as a development tool for the evaluations of managers and leaders (Pashiardis et a., 2005). REVIEW OF LITERATURE: Mason (1995) found that those teachers characteristics that one would expect to appeal to students, generated positive influence on the aggregate questions. Courses that generated lower grades created lower overall evaluation for the professors involved. Kealy and Rockel (1987). The research obtained four factors of perceived college quality, academic quality, social atmosphere, location of campus and athletic quality. Students perceptions of college qualities are influenced by information sources like significant persons, written material and recruitment activities.

Johnstone and Agustiar (1983). They found the following indicators for evaluating an educational institution: (1) size of the institution. (2) Output quantity consideration. (3) Academic performance. (4) Quality of teaching staff. (5) Students characteristics.

RESEARCH METHODOLOGY RESEARCH STATEMENT: Views of students towards college management. RESEARCH OBJECTIVES: To find out the factors affecting the perception of students towards college management. VARIABLES UNDER STUDY: 1. On college placement 2. Career counseling sessions 3. Lecture halls 4. Parking space 5. Freshwater and washrooms available 6. Sports equipments 7. Playground 8. Extracurricular activities 9. Well equipped library 10. Guest lectures 11. Projectors available 12. Complaints well handled 13. Teachers enthusiasm 14. Computer lab well equipped RESEARCH DESIGN: A Research design is a master plan or model for the conduct of formal investigation. A Research design is the specification of the methods and procedure for acquiring information needed for solving problem. The formal investigation plan will concentrate on the selection of sources of information and selection of model and procedure for gathering data. For this research Descriptive has been used. To get the answers of what, when, how, how many, the study is to be carried out which is descriptive in nature. Here, we have to find out the students perceptions towards college management. This Research is related to descriptive type because the students perception about college can be judge through this type of research.

SAMPLE DESIGN: Sampling design requires taking decisions related to target population, sampling frame, sample size and sampling method. These are described below: Target Population with Sampling frame & Size Target population is a group about which conclusion is to be made. Sample size is number of elements to be studied out of sampling frame. In our research sample size is 300. DATA COLLECTION TOOLS: Once the research design and sample design has been decided the next stage is that of selecting source of a data. Essentially, there are two type of source of data i.e. primary data and secondary data. For our research the best-suited method is primary data collection. Primary data collection: The primary data are those data that are collected for the first time, and thus happen to be original in character. The data were collected from the students of Naran Lala college of management, Navsari and ROFEL college, Vapi. To know students perceptions, it requires meeting them and asking questions. And so, the best suitable instrument for data collection is questionnaire. The main source of data for this research is questionnaire. Secondary data collection: The secondary data collected from the various Internet websites.

STATISTICAL TOOL: For the data interpretation purpose factor analysis was used. Factor analysis Different respondents rate different parameters differently for their agreeness/disagreeness level. So here factor analysis is done to reduce the factors so that only those factors which are very important and need to focus more are considered first. BENEFITS OF STUDY: The study carried out under the title of Views of students towards college management will give benefits as under: The study will be helpful in knowing what are the factors that influence the perceptions of the students towards college management. College will be able to know the facilities required by the students. LIMITATIONS OF THE STUDY: As no human being is perfect, it is not possible for anyone to make the best or perfect report. Each person has some level of knowledge and is affected by some uncontrollable factors within which he/she has to work. So, it might possible that there can be some limitations in this report that may be due to knowledge level or some other factors. Respondents might have felt hesitation in providing information related to their expectation; so, there can be some data that might questionable because of unwillingness of respondents to give right information. Sample selected may not represent whole population, as sample size selected is very small in proportion to population due to time and cost constraints. Even many of the respondents may give bias answer. The numbers of respondents are relatively small.

DATA ANALYSIS & INTERPRETATION:

FACTOR ANALYSIS: To identify the underlining construct and investigate the relationship among the variables which were supposed to determine or influence students perception on college management, factor analysis was applied.

KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy. Bartlett's Test of Sphericity Approx. Chi-Square Df Sig.

.578
340.791 91

.000

The KMO and Bartletts test table displays result for interpreting the adequacy of data for factor analysis. The result of KMO is 0.578 and Bartletts test of sphericity (Chi square 340.791 and significance is .000) indicate that the data is adequate to undertake factor analysis.

Total Variance Explained

Compo nent 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Total 1.939 1.716 1.407 1.280 1.124 1.046 .829 .806 .753 .732 .659 .617 .596 .496 Initial Eigenvalues % of Variance 13.849 12.257 10.050 9.146 8.028 7.471 5.924 5.756 5.376 5.230 4.704 4.407 4.256 3.545 Cumulative % 13.849 26.107 36.156 45.303 53.330 60.801 66.725 72.480 77.856 83.087 87.791 92.198 96.455 100.000 Extraction Sums of Squared Loadings Total 1.939 1.716 1.407 1.280 1.124 1.046 % of Variance 13.849 12.257 10.050 9.146 8.028 7.471 Cumulative % 13.849 26.107 36.156 45.303 53.330

60.801

Extraction Method: Principal Component Analysis.

Interpretation: Factor 1 explains 13.849% of variance in the model, factor 2 explains 12.257% of variance, factor 3 explains 10.050% of variance, factor 4 explains 9.146% of variance, factor 5 explains 8.028% of variance and factor 6 explains 7.471% of variance. The percentage of the

total variance which is used as an index to determine how well the factor solution accounts for what the variables together represents was found to be 60.801%.

Scree plot:

From the above plot we can see that, there are mainly 6 points which are plotted above eigen value 1. So six factors are extracted from the above plot.

Component Matrix:
The table below shows the loadings of the fourteen variables on the three factors extracted. The higher the value of the loading, the more the factor contributes to the variable. The gap on the table represent loadings that are less than 0.5, this makes reading the table easier. We suppressed all loadings less than 0.5.

Component Matrix

Component 1 Placement Career_counselling lecture_halls Parking_space drinking_water_and_washro om sports_equipment Playground Inspiration teachers_enthusiasm guest_lecture industrial_visit Projectors complaints_handled computer_lab Extraction Method: Principal Component Analysis. a. 6 components extracted. .527 -.561 .602 .561 .640 .611 .532 .541 .564 2 3 .531 4 5 6

The first factor includes career counseling, sports equipment and teachers enthusiasm. This is the most important factor which explains 13.849% of the variances of the variables. The second factor includes projectors it explains about 12.257% of the variances of the variables. The third factor includes guest lectures and placement. It explains 10.05% of the variances of the variable.

 The fourth factor includes inspiration. It explains 9.146% of the variances of the variable. The fifth factor includes computer lab. It explains 8.028% of the variances of the variable. The sixth factor includes playground. It explains 7.471% of the variance of the variable.

CONCLUSION:
The study shows that the main variables that influence the student perception towards their college management are career counseling, sports equipment, teachers enthusiasm, guest lectures, placement, computer lab and playground.

SUGGESTION:
The college management should try to conduct career counseling sessions, make available sports equipment, arrange guest lecture, increase placement, make the computer lab well equipped and enough space for playground.

BIBLIOGRAPHY:
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1576357 http://www.consumercomplaints.in/complaints/student-in-sana-engg-college-c75611.html http://www.baywood.com/journals/previewjournals.asp?id=1521-0251 http://scholar.google.co.in/scholar?q=student+views+towards+college&hl=en&as_sdt=0&as_vis=1&oi=s cholart&sa=X&ei=dlZcT4_eIsHJrAeN-IX0Cw&ved=0CCkQgQMwAA http://collegeprowler.com/ http://www.studentsreview.com/

ANNEXURE
Questionnaire:
With honor, We the students of MBA (SEM 4) D.B.I.M, VNSGU, Surat are conducting a survey on Views of students towards college management. which is a part of our curriculum. We will be thankful, if you provide proper and right answers to our questions as below

GENERAL INFORMATION:
1. 2. 3. 4. Name: ________________________________________________________________________ Gender: Male__________ Female_________ Age: _______ Qualification: High school ________ Bachelor degree ________ Master degree ________ 5. College: _______________________________________________________________________

Please mention your opinion on the following various aspects of College management:
SA= STRONGLY AGREE A =AGREE N=NEUTRAL DA=DISAGREE SDA=STRONGLY DISAGREE
1. On college placement is high. SA____ A____ N____ DA____ SDA____ 2. Career counseling sessions are conducted. SA____ A____ N____ DA____ SDA____ 3. Lecture halls are highly equipped. SA____ A____ N____ DA____ SDA____

4. Enough space for parking is available. SA____ A____ N____ DA____ SDA____ 5. Facilities of fresh drinking water and washrooms are nearby. SA____ A____ N____ DA____ SDA____ 6. Sufficient sports equipments are available. SA____ A____ N____ DA____ SDA____ 7. Sufficient playground is available. SA____ A____ N____ DA____ SDA____ 8. Teachers are able to inspire the statistics for study. SA____ A____ N____ DA____ SDA____ 9. Teachers are enthusiastic in their teaching. SA____ A____ N____ DA____ SDA____ 10. Guest lectures are arranged frequently. SA____ A____ N____ DA____ SDA____ 11. Industrial visits are arranged. SA____ A____ N____ DA____ SDA____ 12. Projectors are available when needed. SA____ A____ N____ DA____ SDA____ 13. Students complaints are well handled by the college. SA____ A____ N____ DA____ SDA____ 14. Computer lab is well developed. SA____ A____ N____ DA____ SDA____

This information is collected purely for academic purpose; thereby we assure you that information provided by you will be confidential. Thanking you for your co-operation. Department of Business & Industrial Management
(VEER NARMAD SOUTH GUJARAT UNIVERSITY, SURAT.)