Second Year - Fourth Semester Management Control System UA 100 Marks Course content: 1 .

. F i n a n c i a l g o a l s e t t i n g - A n a l ys i s o f I n c r e m e n t a l R O I - S e n s i t i v i t y A n a l ys i s D e v e l o p i n g financial goals along organizational hierarchy - Concept and technique of ResponsibilityBudgeting Analytical framework for Developing Responsibility Budgets - IntegratingResponsibility Budgets Integrating Responsibility Budgeting with MBO System. 2. ORGANIZATIONAL GROWTH Responsibility centers and profit centers identificationand creation of profit centers. profit centers as a control system DeCentralization and profitcenters. 3. Mechanics of determining profit objectives of profit centers - problems and perspectives or transfer pricing Linear programming technique for determining divisional goals in amultidivisional company - Problems of growth and corporate control. 4. CONTROL IN SPECIAL SECTORS : Scrap Control . Control o f R & D P r o j e c t Control - Administrative Cost Control - Audit - Efficiency Audit Internal AuditGovernment Cost Audit . Management Audit. Financial Reporting to ManagementUnder conditions of price level change Objective and methodology 5. Measurement of Assets Employee . Application MCS in Public Sector Service Organization & Proprietary Organizations

Reference Text Anthony & Govindrajan Management Control Systems (Tata McGraw- Hill) Maciarrillo & Kuby Management Control Systens (Prentice Hall India) Management Control Systems N. Ghosh (Prentice Hall India)

4.5 Environmental Management 100 MarksCourse content : 1. Significance of environment management - Broad outline of National E n v i r o n m e n t p o l i c y Definition of Environment with particular reference to management. 2. Environmental Issues relevant to India. 3. Present status of Environment Management 4. Major issues Scope of Environment Management Role and Functions of the government as a planning, organizing. directing. Implementing and controlling agency. Managerial aspectsinvolved in Environment management. 5 Environment Quality Management - Overview of the role and responsibility of the industries 6.Total Quality Environment Management, ISO 1400 EMS Certification

7.Major Legislation like air (P & C. P) Act, Water (P & C. P) Act. E n v i r o n m e n t P r o t e c t i o n . Act 1986 Wild life Protection Act etc.

Reference Text Krishnamoorthy : Environmental Management (Prentice Hall India)Vijay S Chirtris : Changing face of the planet and Environmental Law (Snow White) Tietenberg : Environmental & Natural Resources Economics (Pearson) G . N . P a n d e y : Environmental Management (Vikas)Y. K. Saxena & N. K. Oberoi : Environment Emplaned (Excel)N. K. Oberoi : Environmental Management (Excel Books

Services Management 100 marksCourse content: 1. Introduction Nature of services 2. Market positioning 3. Service delivery system. 4. New service development 5. Services marketing mix decisions 6. Managing demand, capacity and service assets 7. Service processes managing service encounter 8. Customer satisfaction and service quality 9. Customer complaints and service recovery 10. Managing service profit cha 11. Managing customer relationships 12. Managing people in service organizations Reference Text 1. Zeithami. V. M. J. Bitner, aV 0. Greniler (2006), Services Marketing . 4h Ed. McGraw H1I2. Lovelock C . P .Patterson, and F., Walker (2004). Services Marketing : An AsiaPacific and AustralianPerspective, 3d Ed. Pearson Education Australia

Entrepreneurship Management 100 MarksCourse Content : (A) Entrepreneurial Perspective:Concept of Entrepreneur, Entrepreneurship and Enterprise ; advantages Entrepreneur 1) Nature and Development of Entrepreneurship; Gender Issues in Entrepreneurship. 2) The dynamic role o Small Business? Industry in Economic Development 3) Personality of an Entrepreneur! Entrepreneur 4) Innovation and Entrepreneurship (B) The Entrepreneurial Environment: 1) Policy Perspectives in India to promote Entrepreneurship 2) Analysis of Business Opportunities in different sectors of economy at National and Globallevels. 3) Quick - start Routes to establish an Enterprises (Franchising, Ancilliarising & Acquisitioning) 4) Support Organizations for an Entrepreneur and their Role 5) Legal framework for starting a Business industry ri India. (C) The Enterprise LaunchingProduct / Project IdentificationDeveloping a Project Report/ Business PlanBusiness Financing including venture Capital FinanceManaging early growth of a Business, Incubation Program New Venture expansion strategies and issues Ref: 1. Beyond Entrepreneurship By James C. Collins, William C. Lazier 2. Entrepreneurship Management By P. N. Singh, By J. C. Saboo3.Dynamics of Entrepreneurial By Vasant Desai4. Entrepreneurship Development in India By Biswanath Ghosh5. Literature Published by Support Institutions, Vizi) SIICOM ii) SIDBI iii) MSSIDC iv) NSIC

Business Ethics Corporate GovernanceCourse Content : 1. Evolution of through ethics in business Culture and ethics overview of ethicssystem, Attitude, Belief A life patterns Social Economics values and responsibly trusteeship management Gandhi an Philosophy of wealth management Ethics andIndian management - Basic framework of Normative ethics Ethics and decision Making,Social responsibility of business Ethical aspects of corporate policy, morality andrationally in Foal Organization Moral Relationship between individual andOrganizations. 2. Relationship between ethics and Corporation Excellence Approaches for DevelopingVarious Orientation towards Ethical business Behavior 3. Corporate Governance including suggestions of the Adrian CadburyreportKumarmangalam report and their ethical ramifications. 4. Ethics in International scenario housing on the unique nature a I e t h i c a l d e t e r m i n e s i n a crosscu1riral setup guidelines for resolving and examples at corporate transgressions 5.Moral Evolution of the firm dealing with the stages of Ethical g r o w t h a n d O r g a n i z a t i o n and categorization of Indian trains national corporate at various stages of growth Reference Text 1 . E t h i c s o f M a n a g e m e n t b y H o s m e r 2. Ethics of Management by Charaborty 3. Ethics by Chandra Sekhar 4. What is Ethical in Ethics by John Henderson

Project Management 100 MarksCourse cement: . 1. Introduction Concept of Project Management. Scope & coverage. Project Function in anorganization Layout of Project Department. Role of Consultants in Project Management.2. Project Identification Selection of product identification bf market preparation of feasibilityStudy /report Project formulation Evaluation of risks preparation of Project report.3. Selection of location & site of the project Factors affecting location policies of Central Stale Government towards location Legal aspects of project management.4. Financial analysis : Profitability Analysis Social cost Benefit Analysis preparation of & budget an Cash Flows.4) Materials Management in Project Planning Procurement storage disposal.5). Financing of the Project :- Source of Finance Cost implications thereat Financial Institutions,Guidelines for funding Risk Analyst5 Sensitivity Analysis.6. Quantitative Aspects of projects - PERT/CPM Network Analysis for monitoring of the projectOther quantitative techniques for monitoring and control of project.7. Computer Applications : Selection of software packages for application to project management Reference Text 1. PMP - Proc-ct Management Professional - Study Guide - By K i m i H e i d m a 2 Project Management - By S. Choudhary3 . T e x t B o o k o f Project Management - Sy P Gopalakrishnan, V. F Ramamoorthy4 . P r o j e c t M a n a g e m e n t - 3 y P r a s a n n a Chandra5 . P r o j e c t A p p r a i s a l B y P K . M a t t o o